Diego was quick to respond to a request for a cleaning for my move-out. His team offered fair pricing and great service. The little ribbon trick with the toilet paper was pretty neat too . Appreciate your team's hardwork. read more

Diego and his team did an above-and-beyond, fantastic job on our move-out clean! They also were able to make the bathroom look flawless after tackling a difficult bathtub. They cleaned all the cabinets and baseboards too, and the outdoor mud room. Thank you for the beautiful job! read more

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Diego and his team are amazing! I went through at least 3 company quotes (Bello's cleaning, Krissia's Kleaning, and Kay's cleaning) and Diego surpassed them all because of his efficient, reliable, and customer-service driven approach! I just got a really good feeling from speaking with Diego over the phone than I did any other service. For the deep cleaning service, the market rate is about $400.00 based on my research, so Diego's price was fair. My house is a 3-level townhome that is 1,300 sq ft. His every-3 week and monthly rates are reasonable, as well, with the every-3 week cleaning being the cheapest! I needed a deep cleaning service within 3 days of calling Diego, and he was able to make it happen. Upon calling him, he arrived at my house a few hours later and walked in, walked around my house, and asked me thorough questions about what services I needed, while kindly interjecting when he thought I might need something additional. Everything he recommended was reasonable and not an "upsell", but instead, items that I definitely needed. When he finished the walk-through, he shared the price with me, told me about his team, and was able to fit me into his schedule to do a cleaning before the end of the week. When he and his team arrived on Friday, they were exactly on time and ready to go. It was nice to see a company owner work with his team to clean and also direct his team on how to ensure the place was spotless. Diego is a person of order, so he also straightened up my house for me, as well, which I appreciated! He told me where he organized everything, at the end of the service. If you don't want this, just make sure to tell them in advance, so that they know not to re-arrange any of your items that you may like in a particular order. There was a light bulb that one of his team members was cleaning as part of the ceiling fan, and somehow it broke, but she immediately came to get me to let me know, which I thought was very honest! Diego also regularly asked me questions throughout the service to make sure we were in agreement on different things, which I also felt was honest! When the team was done, the place was SPOTLESS and the best I've ever seen it and smelled it (see pictures; I forgot to take before pictures, but trust me, the house, flooring, and bathtubs didn't look as clean as they do in these photos). Diego's service made me love my home even more! I've gotten a lot of compliments on the house and my guest was felt so much at home when she visited because of how clean Diego and his team left it. I will definitely be scheduling a regular service every 3-4 weeks because of how great a job Diego did! I can't recommend Nova Master Cleaning enough! I'm very satisfied and appreciate their hard work. read more

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They do incredible work! Fast and efficient, I could not be happier with the work. The team came with everything they needed.

I had a wonderful experience from start to end. Diego was extremely responsive and provided a fair quote. They even completed the job on a Sunday! I appreciate and highly recommend the Nova team! I will certainly book their services again. read more

Diego and the team at Nova were exceptional, providing the best cleaning with remarkable efficiency, comfort, and quality from start to finish--truly exemplary service. read more

I highly recommend Nova Master Cleaning. After a stint of very disappointing cleaning experiences, I finally found Diego and his team of excellent staff. Diego came to my home for an initial estimate and was very thoughtful and thorough in going through my house to determine cleaning needs and a recommended schedule. I really appreciate his flexibility with a three week cleaning schedule instead of being locked in to every 2 or 4 weeks like most services. The price is extremely reasonable and the service is totally worth the cost. He came to the first cleaning with the team to instruct them on all the specific things we discussed during the initial meeting. The house was spotless after they left. They even cleaned the cobwebs and debris from our front porch! read more

Diego seemed friendly and responsive, but that's about where the positive experience ended. I hired Nova for a move out clean. Over the phone I explained that the house was pretty dirty and covered with lots of drywall dust from recent construction. Diego quoted me $285. I told him that I could pay a little more if it ended up being more work than anticipated. When he arrived with his team, he looked around and told me the place was bigger and in worse shape than he expected. His new estimate: $500. He told me he'd have to add to the team of cleaners to get it all done. I had thought the $285 quote was too good to be true -- $500 was on the high side but more in line with the other quotes I'd been getting -- so I said okay. If Nova had done a great job, the $500 would have been worth it. But the cleaning job was rushed. His team arrived later than promised -- he said an earlier job that day ran long -- and they were clearly hurrying to get everything done so that they could be ready by the time their Uber arrived to take them home. I was skeptical when Diego texted me after only two hours to let me know my whole house (2,000 square foot) deep clean was almost ready... and, it turns out, I was right to be skeptical. The first thing I noticed was that the tops of the door frames were still completely dirty and covered with dirt and dust. Remember, this was supposed to be a move out clean so I could get it in perfect shape for a new tenant. I pointed this out to Diego, and he apologized and started cleaning the frames himself. Basically the team had missed the top of every door frame on the main floor. Walking around the house, I noticed that some corners of rooms were still dirty. A prominent wooden ledge running the entirety of the basement was full of dust. The areas in between the banister railing hadn't been touched and were still gross. I pointed out the few things I saw. Diego was clearly ready to get out of there, but he dutifully cleaned what I pointed out. Only in the coming days, once it was light out, did I notice the extent of how deficient this "deep clean" was. Despite promising beforehand that all the baseboards would be clean, it was clear that they hadn't wiped any of them. (See attached photos.) Several corners of rooms had noticeable cobwebs. I contacted Diego to express my dissatisfaction and request either some money back, or for his team to return and clean things properly. He apologized profusely and sent his team back out to go over everything again. When I returned to the property, I saw that the baseboards were now clean and the cobwebs were gone. But as I continued prepping to get ready for an open house, I found more problems. The horizontal blinds in the kitchen were gross and clearly hadn't been cleaned at all. The light fixtures over the kitchen counter were noticeably dirty. Ultimately, while the house was superficially clean, there were still LOTS of areas that simply hadn't seen a duster or a rag. Worse, I didn't even realize this until prospective tenants were on the way to come tour the place. The whole point of hiring a team to do a deep clean is to not have to worry about this sort of thing, and to NOT have to do it myself. In the end, I found myself displeased with the job Nova did. Maybe it would have been acceptable for the bargain price of $285, but for $500 I expected MUCH more. I feel like a bit of a jerk to be leaving this review, because Diego genuinely seemed like a nice guy. But the work was SO overpriced for what I got. If you want a house that is clean and ready for tenants to move in, do NOT hire Nova Masters. read more

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AMAZING!! I found this company via Yelp and had never scheduled a professional cleaning service before, but I was really blown away by the attention to detail and great care the Nova Master Cleaning team took to clean my two story townhouse. I was away for the weekend when Nova Master Cleaning came to clean so I did not interact directly with the cleaning crew; however, Diego was extremely communicative and helped me schedule the appointment very quickly with short notice. I was so pleased to come back from a weekend camping trip to a sparking clean home, and it smelled absolutely AMAZING. They even helped organize items in the bathroom that we had laying out on the vanity, and did such a cute job folding our bath towels and bedspread. I had told Diego that the team didn't need to wipe down or clean the fridge because I genuinely felt badly having them clean it when it was quite messy, but they cleaned it anyway! Our home feels like a hotel now :) I have never had our townhouse so clean and it's such an improvement to our space. Thank you all so so much! Highly recommend Nova Master Cleaning, and I look forward to booking again! read more

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The team did an excellent job, worked efficiently, and communicated clearly. I will be hiring them again and working with them regularly and would recommend this company highly. read more

You have to book with this company for your cleaning needs! After booking with a different company and regretting it, I contacted the owner Diego and shared I'd like his company to come clean my home regularly. Diego was professional and responsive and came the week before to tour the home and give me an estimate. He showed up today with the crew and did the initial clean and when I say they cleaned my home well, I mean it. They did a wonderful deep clean and it showed. It smelt and looked amazing. I'm so happy I found Nova cleaning to take good care of my home. You're in good hands with this company and they will absolutely take good care of your home. read more

The team arrived on time, understood the task, and was respectful of the home. They did a fantastic job and I will definitely reach out to them on a regular basis. Great work! read more

They are extremely nice to work with. They did a great job! My house smells soooo good! They cleaned the top of my refrigerator and inside my refrigerator! WOW ! They also cleaned my laundry room which included inside my washing machine and my laundry tub! I'm impressed! They didn't break the bank either. I hope I'm not dreaming read more

Seemed cleaning services via Yelp messaging and found this company. Perfect and spot on cleaning. I'm very particular about cleanliness. My past was working in the cleaning industry, but I did not have time to do this myself. The job was to clean basement after renters left. One bedroom and bathroom and common area rec/family room. Chatted about job over text and set a date price, and time. Crew arrived on time and followed my ask to come through the back where they would have direct access to the area to be cleaned. They were respectful of the home, me, and cleaned their stuff up afterwards. The attention to detail was great especially in the bathroom and the baseboards. Payment was easily done through the phone. I will be using them again to clean the rest of the home a routine basis. read more

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Nova provided exceptional service and I am very pleased with their house cleaning services. They are fast and efficient and my house is spotless. read more

Setting up the appointment was easy and Diego was very accommodating. They cleaned my house while I was at work and updated me with pictures. I was pleasantly surprised at how thorough and careful they cleaned my home. I was also surprised at how affordable the services were! I highly recommend using Nova Master Cleaning! read more

We have been using Nova Master Cleaning biweekly for several months so far, and we are very happy with their cleaning service. The cleaning ladies are polite and friendly, and they always do a good job. Diego is also very friendly and responsive. I highly recommend this company. read more

Diego is such a nice guy He responded very quickly to my service request and cleaners finished the cleaning really fast The price is also reasonable read more

Diego & his team did an excellent job! They helped us prepare the house for guests and did well on their very first visit. I'll be inviting them back! read more

My friends two-story condo in D.C. had never had a deep cleaning. I searched hi and low and found Diego and his crew with Nova Master Cleaning to do a deep cleaning and they did not disappoint. Also they arrived early. From top to bottom they cleaned windows, blinds, wood floors, carpets vacuumed, cleaned both bathrooms and it looks awesome with ceiling fans cleaned as well. The kitchen was done with detail. The inside of the frig was cleaned & oven. We love it! I love it! We would use them again. I would highly recommend this business. Go for it! read more

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From initial contact with Diego to the moment the job was done (which was very quick), I only have good things left to say. I reached out late on a Friday to a handful of cleaning services for an apartment move out cleaning. A couple said okay, and all quotes were comparable - within $10 of each other. The only difference was Diego offering alternatives when he said his team wasn't initially available on the first date I requested. So, guess what? He got the job since he sought out the business. I'll let his work speak for the rest of my experience. Check out the pictures he sent after over 2 years living in this apartment. It genuinely looks brand new. Hats off. Give him a call if you need quality work any time. read more

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AMAZING!!! I live in a circus of toys and junk and reached my tipping point. I contacted Diego and WOW!! My home is clean, they helped organize things once again, I feel like I can think straight again! I HIGHLY recommend Diego and his crew. read more

Wow wow wow! Amazing job!! Diego was extremely friendly and communicative before, during, and after! His team worked super fast, but didn't miss anything! They cleaned things I didn't even realize were dirty haha. Will definitely be having this team over again!! read more

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NOVA accommodated my rental offices inaccurate schedule on me moving back in my home after a major flood. My home was cleaned immaculately. They realigned my closet and found space I didn't even know was possible. They are awesome. read more

Diego and his team were fantastic. We bought an older home and I needed it thoroughly wiped down in the cabinets and appliances and walls and floors and they came in and worked so hard to get it cleaned. They cleaned things I didn't know they would be willing to clean. They got the ashes out of the 3 wood stoves! I was very pleased with the service, I highly recommend this company, and plan to hire them again for home cleaning. read more

Awesome experience. Just bought a new house and needed a deep cleaning and disinfecting. They did a wonderful job and had a great vibe and communication. I'll be using them again soon. read more

Professional, meticulous, gracious and my house looks, feelsand smells fresh again! Thank you, Diego, Christy and Gloria. Every two weeks I know my living space will brighten up. read more

Even if we ended up going another direction, meeting Diego was a pleasant experience. The outfit appears to be very professional, and extremely responsive. In fact, out of the five companies contacted, NOVA was by far the most pro-active. We will surely use their services in the near future. read more

Diego and his team are phenomenal! I needed a last minute cleaning and they were able to accommodate me with under 24 hours notice. They used quality products and left my basement apartment smelling amazing and looking so clean! See the pics for yourself. read more

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I hire Diego and his team to clean my 1 bedroom apartment at the end of my lease. I was still having to go to work and found no time to pack, work, and clean. I was quite overwhelmed and called the night before. They really rescued me and did an exceptional job. They even cleaned around some the items I had packed. The price was comparable to other companies. Very friendly. read more

I highly recommend Nova Master Cleaning. Diego and his crew went above and beyond my expectations. Literally, my house looks and feels brand new. The amount of care and detail that went into there service is unbelievable. Thank you so much Diego and I look forward to seeing you and your crew next month. read more

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Team always compliant on wearing mask and gloves. They follow the COVID-19 protocols while they clean. Great customer service and attention to detail. The team have been cleaning my condo unit for over 4 years. read more

The pass tenants had dogs and cats and had live in two units a long time Deigo came in a cleaned everywhere that was asked for him ceilings walls floors baths kitchen under radiators etc Did a very good job and was always responsive when contacted Would recommend for homeowners and investors that need their property prepared for future rentals or prior to construction for remodeling and renovation read more

Diego and his crew were awesome. I was having trouble contacting multiple cleaning services but I found Nova Cleaning on yelp and Diego was very responsive. He came to check out my house the same day we spoke and was able to clean it the day after. They did a great job. Very worth it. read more

Moved into a new house and had been promised a deep clean prior to moving in...and it was definitely NOT cleaned. Contacted several cleaning companies for quotes and availability, and Diego went above and beyond in getting a cleaning team together for the following morning so we could have the house cleaned prior to moving all of our furniture in. Highly recommend working with this company for all of your cleaning needs! read more

They were prompt, friendly, and helpful! When the job turned out to be bigger than they'd expected, they made arrangements to be able to help out. They did a great job with the cleaning! Definitely would recommend them. read more

Diego was incredibly responsive and was able to schedule something straight away. They are great and very thorough!

I had just moved out of my town house and needed for it to get cleaned up to turn back over to my landlord. They came to my place on time and were very quick and efficient cleaning the place up and it looked great for return to the property owner. Would definitely recommend to everyone!! read more

OUTSTANDING IN EVERY WAY. Diego and team stellar client care! Thank you for the quick correspondence and attention to detail!

Diego and his team arrived at my house to give it a "deep cleaning" on Wednesday, September 8th. My house has never been so clean! Not only did they clean every surface thoroughly but they also cleaned the vanes on my hot water radiators, my wood burning fireplace inside and out (!), polished all the granite and wood floors so they gleam, and, of course, thoroughly vacuumed all upholstery and carpeting. They also cleaned all the windows inside and out as well as the wall oven! I will definitely be using their services again. read more