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Nova Master Cleaning

4.9 (43 reviews)
Open 8:00 am - 5:05 pm
Updated 2 months ago

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Diego and his team are amazing! I went through at least 3 company quotes (Bello's cleaning, Krissia's Kleaning, and Kay's cleaning) and Diego surpassed them all because of his efficient, reliable, and customer-service driven approach! I just got a really good feeling from speaking with Diego over the phone than I did any other service. For the deep cleaning service, the market rate is about $400.00 based on my research, so Diego's price was fair. My house is a 3-level townhome that is 1,300 sq ft. His every-3 week and monthly rates are reasonable, as well, with the every-3 week cleaning being the cheapest! I needed a deep cleaning service within 3 days of calling Diego, and he was able to make it happen. Upon calling him, he arrived at my house a few hours later and walked in, walked around my house, and asked me thorough questions about what services I needed, while kindly interjecting when he thought I might need something additional. Everything he recommended was reasonable and not an "upsell", but instead, items that I definitely needed. When he finished the walk-through, he shared the price with me, told me about his team, and was able to fit me into his schedule to do a cleaning before the end of the week. When he and his team arrived on Friday, they were exactly on time and ready to go. It was nice to see a company owner work with his team to clean and also direct his team on how to ensure the place was spotless. Diego is a person of order, so he also straightened up my house for me, as well, which I appreciated! He told me where he organized everything, at the end of the service. If you don't want this, just make sure to tell them in advance, so that they know not to re-arrange any of your items that you may like in a particular order. There was a light bulb that one of his team members was cleaning as part of the ceiling fan, and somehow it broke, but she immediately came to get me to let me know, which I thought was very honest! Diego also regularly asked me questions throughout the service to make sure we were in agreement on different things, which I also felt was honest! When the team was done, the place was SPOTLESS and the best I've ever seen it and smelled it (see pictures; I forgot to take before pictures, but trust me, the house, flooring, and bathtubs didn't look as clean as they do in these photos). Diego's service made me love my home even more! I've gotten a lot of compliments on the house and my guest was felt so much at home when she visited because of how clean Diego and his team left it. I will definitely be scheduling a regular service every 3-4 weeks because of how great a job Diego did! I can't recommend Nova Master Cleaning enough! I'm very satisfied and appreciate their hard work.

Baseboards not cleaned at all, despite assurances they would be. Especially visible in corners.
Matt S.

Diego seemed friendly and responsive, but that's about where the positive experience ended. I hired Nova for a move out clean. Over the phone I explained that the house was pretty dirty and covered with lots of drywall dust from recent construction. Diego quoted me $285. I told him that I could pay a little more if it ended up being more work than anticipated. When he arrived with his team, he looked around and told me the place was bigger and in worse shape than he expected. His new estimate: $500. He told me he'd have to add to the team of cleaners to get it all done. I had thought the $285 quote was too good to be true -- $500 was on the high side but more in line with the other quotes I'd been getting -- so I said okay. If Nova had done a great job, the $500 would have been worth it. But the cleaning job was rushed. His team arrived later than promised -- he said an earlier job that day ran long -- and they were clearly hurrying to get everything done so that they could be ready by the time their Uber arrived to take them home. I was skeptical when Diego texted me after only two hours to let me know my whole house (2,000 square foot) deep clean was almost ready... and, it turns out, I was right to be skeptical. The first thing I noticed was that the tops of the door frames were still completely dirty and covered with dirt and dust. Remember, this was supposed to be a move out clean so I could get it in perfect shape for a new tenant. I pointed this out to Diego, and he apologized and started cleaning the frames himself. Basically the team had missed the top of every door frame on the main floor. Walking around the house, I noticed that some corners of rooms were still dirty. A prominent wooden ledge running the entirety of the basement was full of dust. The areas in between the banister railing hadn't been touched and were still gross. I pointed out the few things I saw. Diego was clearly ready to get out of there, but he dutifully cleaned what I pointed out. Only in the coming days, once it was light out, did I notice the extent of how deficient this "deep clean" was. Despite promising beforehand that all the baseboards would be clean, it was clear that they hadn't wiped any of them. (See attached photos.) Several corners of rooms had noticeable cobwebs. I contacted Diego to express my dissatisfaction and request either some money back, or for his team to return and clean things properly. He apologized profusely and sent his team back out to go over everything again. When I returned to the property, I saw that the baseboards were now clean and the cobwebs were gone. But as I continued prepping to get ready for an open house, I found more problems. The horizontal blinds in the kitchen were gross and clearly hadn't been cleaned at all. The light fixtures over the kitchen counter were noticeably dirty. Ultimately, while the house was superficially clean, there were still LOTS of areas that simply hadn't seen a duster or a rag. Worse, I didn't even realize this until prospective tenants were on the way to come tour the place. The whole point of hiring a team to do a deep clean is to not have to worry about this sort of thing, and to NOT have to do it myself. In the end, I found myself displeased with the job Nova did. Maybe it would have been acceptable for the bargain price of $285, but for $500 I expected MUCH more. I feel like a bit of a jerk to be leaving this review, because Diego genuinely seemed like a nice guy. But the work was SO overpriced for what I got. If you want a house that is clean and ready for tenants to move in, do NOT hire Nova Masters.

Emma F.

AMAZING!! I found this company via Yelp and had never scheduled a professional cleaning service before, but I was really blown away by the attention to detail and great care the Nova Master Cleaning team took to clean my two story townhouse. I was away for the weekend when Nova Master Cleaning came to clean so I did not interact directly with the cleaning crew; however, Diego was extremely communicative and helped me schedule the appointment very quickly with short notice. I was so pleased to come back from a weekend camping trip to a sparking clean home, and it smelled absolutely AMAZING. They even helped organize items in the bathroom that we had laying out on the vanity, and did such a cute job folding our bath towels and bedspread. I had told Diego that the team didn't need to wipe down or clean the fridge because I genuinely felt badly having them clean it when it was quite messy, but they cleaned it anyway! Our home feels like a hotel now :) I have never had our townhouse so clean and it's such an improvement to our space. Thank you all so so much! Highly recommend Nova Master Cleaning, and I look forward to booking again!

Completed cleaning
Janet H.

Seemed cleaning services via Yelp messaging and found this company. Perfect and spot on cleaning. I'm very particular about cleanliness. My past was working in the cleaning industry, but I did not have time to do this myself. The job was to clean basement after renters left. One bedroom and bathroom and common area rec/family room. Chatted about job over text and set a date price, and time. Crew arrived on time and followed my ask to come through the back where they would have direct access to the area to be cleaned. They were respectful of the home, me, and cleaned their stuff up afterwards. The attention to detail was great especially in the bathroom and the baseboards. Payment was easily done through the phone. I will be using them again to clean the rest of the home a routine basis.

Floors are beautiful! And cleaned all windows & blinds! Spring cleaning done well!
Bria B.

My friends two-story condo in D.C. had never had a deep cleaning. I searched hi and low and found Diego and his crew with Nova Master Cleaning to do a deep cleaning and they did not disappoint. Also they arrived early. From top to bottom they cleaned windows, blinds, wood floors, carpets vacuumed, cleaned both bathrooms and it looks awesome with ceiling fans cleaned as well. The kitchen was done with detail. The inside of the frig was cleaned & oven. We love it! I love it! We would use them again. I would highly recommend this business. Go for it!

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5 years ago

OUTSTANDING IN EVERY WAY. Diego and team stellar client care! Thank you for the quick correspondence and attention to detail!

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5 years ago

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4 years ago

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Page 2 of 2

Ask the Community - Nova Master Cleaning

Review Highlights - Nova Master Cleaning

The team arrived on time, understood the task, and was respectful of the home.

Mentioned in 2 reviews

Read more highlights

Maid 4 You Cleaning Services - Shower

Maid 4 You Cleaning Services

(44 reviews)

I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

Extremely dissatisfied with Maid 4 You. The job was rushed, several areas were missed, and the…read moreservice did not reflect the price charged. Professionalism and attention to detail were lacking. I cannot recommend this company based on my experience."

No More Dust Maid Services - After move out

No More Dust Maid Services

(17 reviews)

Capitol Hill

I booked a two-hour hourly cleaning service with a very short and specific list of tasks: clean all…read morebaseboards, dust throughout the house, clean the oven, wipe window sills, clean glass doors, and sweep/mop all three levels including the stairs. My home is generally well-kept, so this was meant to be a focused deep clean on a few areas. Around the 1 hour 15 minute mark, I was contacted and told they would need an additional hour, which I found surprising given there were two cleaners and the task list was minimal. When I arrived back at the house at the two-hour mark (after they said they were finished), I immediately noticed the kitchen floor didn't look clean. I asked them to go back over it, but even after that, I saw multiple areas that were missed. Corners of baseboards still had visible debris, and some baseboards looked like they hadn't been touched at all. There was pink residue left around the sink drain, the showerhead wasn't cleaned, and there was long hair left in the shower, bathrooms, and on the floors -- which isn't mine. The windows had streaks, and overall it seemed like many areas were quickly wiped down rather than cleaned thoroughly. For such a small list of tasks, I expected better attention to detail and thoroughness. Unfortunately, the work felt rushed and incomplete, and I will not be booking this service again.

The No More Dust team did a fantastic job with my recent house cleaning. Booking was…read morestraightforward via their online portal. The team showed up right on time and hustled the entire time, finishing within a few hours. The house was pristine when they left. They somehow cleaned up a few stains in our kitchen that we have been trying to get out for months. Their prices are on the expensive side, but they definitely delivered. I would use them again. Highly recommended.

Nova Master Cleaning - homecleaning - Updated May 2026

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