I've been using Well-Paid Maids for about three years and continue to be very pleased with both the quality of the cleanings -- Tania H has been our excellent cleaner for the past year -- and the management's customer service. (I am writing my second or third review because I see Yelp took down my initial review - I'm not sure why.) When I need to have my house cleaned on a different day or need someone to can clean the apartment we used to rent out below our home, they always respond quickly and almost always can accommodate the request. They charge a bit more than other cleaning services, but I am happy to pay more for knowing that the staff is treated well, with health and other benefits such as paid leave, and the services are consistent and high quality. I'm pleased to hear they've expanded to other cities. We need more businesses like this! read more

I used this company based on a recommendation from a friend and couldn't be happier with the results! Sol did a great job, and she was professional and sweet. I requested extra services (clean inside oven, fridge, and cabinets, and baseboards) on top of the standard clean since this was a pre-move-in clean and when I came back, everything was spotless. The price for all the work she did was very fair. Highly recommend! read more

Janeth S. cleaned my home today and did a meticulous job. Felt great to come home from work to a tidied up home, and I especially appreciated how neatly she tucked in our sofa cover when we admittedly did not tuck it in well enough and it had been loose and coming undone. Would recommend Janeth and Well-Paid Maids' services. read more

I had a really great experience with Well-Paid Maids. I was recovering from a fire on my building's floor and a little smoke had gotten into my unit. I had the carpet previously shampooed but I had been working on getting everything cleaned up so there was still smoke dust from that on the carpet. I also wanted the fridge, oven and microwave cleaned just in case. That's mainly all I requested. Sayem (Nishad) did a really fantastic job on everything. I feel so good having all of that cleaned. Also, he worked really fast and was able to also have time to clean my bathroom toilet and sink which I originally didn't ask for. After each thing he cleaned he asked me to look it over so that I was satisfied. He said if I wasn't, he would do what I would ask him. But I had no problems at all with anything. I was cleaning up some other stuff myself too and he had time to help me put some things away. He said that WPM provides them with high quality tools and the mop he used was one I hadn't seen before and the vacuum was very powerful. It is a lot more powerful than mine and got up a lot of stuff. I chose this company because of their mission to pay people a decent wage and give them benefits such as health care. But the service itself was really excellent and was high value for the money. I really liked like they provided their staff with high quality tools and cleaning supplies. I talked to Sayem during a break and said that it was a great company to work for and he really liked the owner and all his customers had been nice. That was really good to hear. The customer service was great too! The managers answered all of my questions in depth and I had a lot. Overall, a truly great experience! I would highly recommend them and definitely use them again. read more

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I've been a happy customer with WPM since they first started and I read about them in the Post. They consistently provide great service and I love knowing the employees receive a living wage. I want to share about an exceptional recent cleaning. Damari came over and did such an amazing job on our shower, my husband was stunned. (DC hard water stains are a hard match for shower grout!) I have never seen our shower so clean. If anyone is on the fence about the price (this IS more expensive than most services but again, it covers a full benefits package for employees), I can assure you it's worth it. read more

My cleaner did a great job. On time, thorough, polite. Cleaned a three bedroom house well and completely. Very happy with them, and will hire them again. Good value for money! read more

The WPM team is incredible. I've now done a few cleanings and my home was left perfectly clean in addition to being supported by timely, lovely people. I often felt like I didn't tidy enough for them to succeed, but they're always patient and thorough. Obviously the business model is a highlight, too. read more

Pricy but we have been very happy with the service. The cleaners go above and beyond to ensure our home is spotless, and they bring all of their own supplies so we don't have to worry about a thing! The one time we experienced an issue, WPM made it right and ensured we were happy with the resolution. read more

Markisha did an awesome job cleaning my place! Everything was spotless, and she organized things so nicely. Highly recommend! It was easy to book online. read more

We had a good experience with Well-Paid Maids. Scheduling was seamless via the online portal, pricing was very transparent and straightforward, and I really appreciated their many options for appointment times. Our cleaner showed up right on time (actually a bit early). The cleaning was mostly fine: Dusting was pristine, the carpets were vacuumed well, and the bathrooms were spotless. I had to re-do the kitchen floors and countertops after our cleaner left, though. (Our cleaner did the kitchen last, and I think she ran out of time in our appointment.) Their prices are expensive, which I understand is supposed to pay for living wages and benefits for the team. Overall, I am happy with the service I got from Well-Paid Maids and would consider them again for a future clean. read more

Use Amy S. as your cleaner! We had previously used Well Paid Maids and felt like it was fine but nothing special - about what I could accomplish in the time allotted. But then we ordered a deep cleaning with Amy and had an amazing experience. She knocked it out of the park. Everything absolutely sparkled. She put everything exactly where it belonged (including organizing some things that I had never found a good system for!). She was friendly and warm, and great with the cat. Overall, the price is definitely high, but I really wanted to use a company where I knew the cleaners were W-2 employees with benefits and a living wage. I feel like we definitely got a great cleaning that was worth the price tag! read more

First time using this service, and I will be using it again. Jennifer did an amazing job with a deep clean and some add-on services. My house has never been this thoroughly clean. There are cheaper services out there, but it matters to me that the employees have benefits, and I definitely feel like I got my money's worth. Customer service with scheduling was also great and responsive. read more

Wow! Jennifer Q. did a very thorough cleaning job for us yesterday, which wasn't easy considering how much clutter we had throughout our house post-holiday season. Our floors were sparkling, and she did a great job organizing our kids' stuff. read more

Brittany was great! We were moving, so she did a thorough cleaning of our empty space, but needed a lot of elbow grease for some high-traffic areas. Would 100% use this company again! Love that their employees really are at the core of their business model! read more

Rosa is fantastic! She is warm and kind but also professional and takes initiative when she spots problems, always exceeding my expectations. This is reassuring on a personal level because before the pandemic I had tried several different combinations of services and individual housekeepers, usually just for our bathrooms-- and was starting to worry that my expectations were too high. Was I the problem? Maybe, but I think I just needed someone as conscientious as Rosa. She shines. We only have Rosa come in to do the boys' bathrooms-- starting when they hit crisis levels during the height of the pandemic-- and now I don't know how I could ever be without her. I trust her and feel good with her in my home-- I feel good about my home because of her. At some point we would like to expand to a regular full home cleaning and I wouldn't want anyone else. It's easy to schedule through WPM, and Dasha is great, responsive with customer service when we've needed to make changes. read more

Nathaniel L. was wonderful! Before the appointment he let us know his ETA, which was right on time. At the location, he was very thorough and also reiterated multiple times that we could ask for anything. We plan to use Well-Paid Maids again! read more

So, we came home today to a completely different apartment. I thought we kept it pretty neat and clean, but hasn't looked like this since we moved in. They cleaned EVERYTHING. The place even smells fresh and amazing. This was our first time using Well-Paid Maids (actually, our first time ever getting our place professionally cleaned) and it was so worth it. Getting our place cleaned was actually a present, and now I'm considering asking for it for every birthday and holiday? As the name implies, it's not a cheap service, but that's a good thing, and I'm glad their employees aren't underpaid. I also felt good about the other ways they take care of their employees--like ensuring that no one is home when they come by to clean, and rescheduling the appointment if the weather is bad enough that driving to your place is dangerous (this happened to us once). I've never thought of myself as someone who has their apartment cleaned regularly, but I think this just changed my mind. read more

I booked Nishad to help me get my apartment shipshape before the holidays and he did a fabulous job! I've been sick a lot lately so I didn't have dust bunnies--I had dust elephants. By the time Nishad was done, every surface sparkled and there were no dust elephants anymore! I am so grateful for his quick work and attention to detail. Thank you Nishad! read more

I have a really good experience from this business. The maid that came to my house did a very good job at cleaning. She was very friendly, nice, and hardworking. She has also always arrived on time to work and has cleaned the house nicely and throughly. They started off with the kitchen, they swept the floors, mop the floors, then they got the stove,. They made sure the sink was clean. They even took out all the items from the kitchen fridge and cleaned out the whole inside of the kitchen, I'm so grateful for them! They did an exceptional job. They cleaned all the rooms, they've got the bathroom under the toilet, and clean the shower. These people clean every single inch of my house, and they are the best cleaners possible. If you need a maid in the area, these are the best Maids you can hire!! read more

Well-Paid Maids - Home Cleaning Near Me

Very positive experience with Well Paid Maids and Amy S. Easy to book and Amy was punctual and thorough.

Updating my review after using the service for about 8 months. We were so happy that we upped the frequency of our cleanings from monthly to every other week, alternating between Herson and Nathaniel. Nathaniel has been just as thorough, if not even more so, than Herson. Continue to have great service from their management team as well. read more

Jolene S. was on time and thorough, as always. She even dusted high up where it's easy to miss. Thank you again for your great work!

Nate L. was great! We used Well Paid Maids to do a deep clean of our Capitol Hill home while we welcomed our new daughter at the hospital. They were quick and efficient, and able to coordinate effectively with a person we designated while we were busy with the birth. We're very much looking forward to working with them again soon. On top of all of the great results, I'm happy the value the service provides not only in quality but also in how well it treats its employees. It's an extremely welcome change from the status quo. read more

I have a disability, so I need help with cleaning my apartment. I was drawn to Well-Paid Maids because of their business model. I'm willing to pay a bit more so the person cleaning my apartment earns a living wage, and I think this also reflects on the quality and reliability compared to lower cost alternatives. I now have a recurring monthly cleaning with Tati M., and I am always happy with her cleaning. read more

I have had my home cleaned by Lexi G, Joy L, Nishad S, Brisia C, Rosa S, Amy S, Brittany S, and Jolene S. Each one did a fantastic job!

paid 300+ for a "deep clean" and the dude took 5 hours and didn't even clean our bathroom floor and barely cleaned the tub. the stove was still dirty. I might as well have done it by myself. will not be rehiring. read more

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Karen A. did an AMAZING job on our house and was so lovely to work with. We really appreciated her attention to detail and are very grateful that she was able to come on short notice! It's great to be able to book online, and all our communications with the Well-Paid Maids team have been very smooth. We will continue to use this company! read more

Now that the pace of life is picking up again and we feel comfortable having someone in our house, I finally decided to commit to using a monthly cleaning service. In the past, I've tried services but dropped them because of a lack of attention to detail, and also feeling not-great about how the cleaners were (or weren't) being compensated. I'm so happy that Well Paid Maids exists and is doing well in DC! We've had two different people come - both did fantastic jobs, and we decided to book recurring cleanings for the foreseeable future. Bonus: when they're done, my house doesn't smell like a chemical bomb went off. It's just CLEAN. Pros: easy to schedule online, great customer service, smooth communication with company and cleaners, my house is spotless and I know our cleaner is being paid a living wage + benefits. Cons: none My Tips: ***if you're booking your first cleaning, do the "deep clean" add-on. They cleaned things that I'm pretty sure hadn't been touched in months and now we can enjoy the ease of maintenance cleaning in between sessions even more. ***even though the cleaners are paid a living wage, I still tip about an average of $5 per hour for each job. I would be tipping for a job well done anyway, and it shouldn't be different (in my opinion) just because I know someone is making above minimum wage. read more

Herson R. cleaned my place a few days ago, and the work was spotless, thorough, timely, and detailed, in my 2 bdrm 3 bthrm condo. One of the best cleanings that we have had since using this company. Thanks to Herson and to Well-Paid Maids for an excellent job, and looking forward to the next. read more

I have continued to be a loyal customer of Well Paid Maids for years now. In addition to the reviews I have written before attesting to the high quality of the services and skill of the staff, I also want to commend Nathaniel for his excellent and thorough service and positive attitude. I continue to recommend Well Paid Maids to anyone who asks me for cleaning service recommendations. read more

Rosa was the best ever! She is so deeply kind and the most meticulous cleaner. I've tried lots of different services and cleaners, but Rosa is by far the best. Truly a godsend for someone who only sporadically schedules cleanings and desperately needed the help. read more

Jolene did such a detailed and thorough job-we could not have been more pleased! By the time she left, you'd never know a team of movers had tramped through the day before. And, she's super sweet and thoughtful! Really recommend! read more

Immediately after writing a review of the poor services received, the company reached out and offered a free follow-up cleaning. The three stars are for the nice service receive from them now and in the past. Unfortunately, this makeup cleaning was also less than stellar. I don't think this service is for me or anyone who requires anything outside of a strict mold. I was able to add everything on (which I still think is too inflexible of a model) but the cleaner did not communicate about where to put anything so much of the stuff is too far back for me to reach now. He took a long time straightening certain areas and left some, like papers and blankets completely a mess. Perhaps it is better if you have a regular cleaner who understands individual needs but that is not what I'm looking for. read more

Tati did a great job! Entire apartment was well cleaned. Was impressed with her promptness and consideration by wearing a mask while she worked. read more

My condo needed a thorough cleaning recently, and I felt I couldn't do it myself because I was recovering from surgery. I hired Well-Paid Maids to do a one-time deep cleaning, and it was a great choice! They sent over an experienced and careful cleaner (Sahara T.) with all her own equipment. She worked efficiently and quietly while I worked at my computer in another room. I was very impressed with the thoroughness of her work. I definitely plan to call this company again when I have cleaning needs. read more

I am updating my review to four stars to reflect that the company reached out immediately after our poor experience in an effort to remedy the situation. We were refunded and offered a certificate toward a future cleaning. I will update again once we have had the opportunity to use that service. Hoping it will be five stars! read more

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I have used WPM service twice now and it's been fantastic. My cleaner (Nishad) has done a very thorough job both times. I chose this service because of their commitment to a living-wage for their employees and I'll continue to use them when I need to for their great attention to detail and service. Highly recommend! I actually had my second appointment scheduled with a different cleaner, but at the last minute there was a change. The communication about the change could not have been better so special shout out to Ogi for her help in making the appointment go on as planned. read more

This is my first experience with a cleaning service in the US. I was attracted to the fact the cleaners are employees with benefits. We set up recurring cleaning online. Their website is very user friendly and transparent about expectations and costs. Already the next day Jasmine came over. She left the place spotless. Very happy about the service and looking forward to working with Well-Paid Maids and hopefully Jasmine again in the future ! read more

My initial appointment was canceled the morning of my scheduled appointment. I was aggravated, but understand things happen and they have sick days for a reason. They rescheduled my appointment for Saturday, which was fine. It was a nice day and finding some place to go while they were cleaning was fine. My home is cleaner than it's been since I moved my things in 5 years ago. There were a few little things I expected to be done that weren't with a deep clean (dust on the baseboards, the tops of the window where the latches are, etc). All in all, very happy with the service provided & customer service. Maybe next time, they will make sure they catch those couple little things. My service was with Johanna C. after the initial cancellation with my originally scheduled person, I'm not mad about them shifting to her at all. She was great! read more

I needed cleaning done on short notice before moving into a new apartment. I asked for quotes and availability from several top rated Yelp cleaners. Well Paid Maids was responsive, had availability, and a reasonable price. Johanna was assigned as our cleaner, and she was phenomenal. The place looked amazing. I figured the job would be done well given Well Paid Maids' high reviews, but I was still very impressed. Great attention to detail throughout the house. I appreciated their move-in service included things like cleaning the fridge, they did an excellent job on all of it. I also love that they, as the name says, compensate their cleaners with a living wage. The company's FAQ page is comprehensive and answers a lot of important questions. I am glad their cleaners are getting good wages and benefits, because they do excellent work and deserve it! The company was also easy to communicate with during the process, and easy to pay. I will definitely use them again! read more