Robert and his team from Nova Express did an outstanding job for us. We had a ton of stuff crammed into a small townhouse and a storage unit. They were careful with our items, some of them bulky, some (I must admit) poorly packed. They negotiated all this stuff out of the old place, including a staircase that's a tight squeeze and a basement with a half-height access door, and into the new place which, though it has easier access, also has stairs to deal with. They were efficient and careful with our bulky and heirloom items. Great job, and thank you! read more

I never leave reviews for businesses unless I feel VERY strongly about my experience with them - and I have to say that Nova Express Movers met that threshold! I did a local move in the D.C. area from a one-bedroom apartment to a condo building with a strict move-in timeframe, so I had some special requirements to deal with during both the planning and execution phases. I have to give huge kudos to Anne, who was extremely responsive to my initial inquiry (she got back to me within 10 minutes) and then worked through the weekend to coordinate many of the finer details with me. She just wanted me to feel good about getting the exact services I needed, right down to the number of crewmen and what each additional box would cost if they needed to bring in anything extra. Nova Express was NOT the cheapest quote I received, BUT this extra level of communication, especially via email and during irregular hours, really sealed it for me. Jaime, Rafael, and Osmar did a PHENOMENAL job from start to finish on the big day, which was as hot, humid, and miserable as any in metro D.C. this time of year. I was most worried about my 750-lb, very valuable upright piano that I had only ever used dedicated piano movers for in the past...but they nailed it, making great use of my own leftover shrink wrap and tape on top of their blankets to keep my precious asset safe. The guys were also super creative with my other leftover moving supplies - in a swift move, Jaime whipped out the box cutter to fashion a "custom" TV container from the cardboard odds and ends lying around. As others mentioned, the guys disassembled and reassembled my furniture quickly and without complaint; actually, they seemed to really enjoy figuring it out! You have to find the fun in what is otherwise a brutal and grueling job. A reviewer before me wrote that their Nova Express crew moved very slowly and that this made them "scam artists"...my experience was that the crew did their due diligence to make sure everything was safely cushioned before leaving my apartment, and then took a little extra time to arrange the truck in the same way. I would rather pay for an extra hour to get a thorough, well-done job than replace hundreds of dollars worth of items on the other end. But if you do find yourself in a time crunch, these guys can move FAST; I had a short move-in window at my destination, and the crew really hustled to get everything off the truck and settled - again, without any complaints. It turned out that two small under-bed IKEA storage drawers had broken in the truck, and Jaime was profusely apologetic about the situation, even offering to work with me on the final bill. I told him not to sweat it at all, since cheap furniture is bound to break one way or another anyway. He was VERY hesitant to accept that answer, which just showed me what a class act he is. That said - if you are moving something that is extremely valuable to you, ALWAYS do it yourself to avoid the possibility of an awkward conversation with your movers later, and accept that no matter what you do, SOMETHING will probably not survive your move. At the end of the day, these guys got a well-deserved tip and the company gained a very satisfied customer. If the owner of Nova Express is reading this: give these people a raise! In this time of COVID, people are showing their true colors, and these pros showed me how committed they are to serving the customer, regardless of what their needs may be. I truly appreciated it, and I'll be spreading the word to anyone I know in the area who needs a great move at a fair price. read more

They did a really great job with my recent move. Showed up on time and took great care with wrapping everything and moving it carefully. They were super fast which I appreciate and even helped us take our bed apart when we accidentally had already moved all our tools. Our movers were Rolando and Jacob and they both did great! read more

I've used Nova Express about four times now and would do it again next time. They wrap and protect the furniture, they're fast, they're friendly, and they're punctual. This past time, Robert, Tyrone, and a third gentleman had a lot to deal with by moving me up to the third and fourth floor with tight stairwells, but they did it with a smile, and they were fast. I highly recommend Nova Express. read more

We had a terrible experience with NOVA Express Movers and 10 months later are still waiting for a resolution from the business. We hired a 6 man crew for our move from Alexandria to Herndon for the entire day and greatly regret that decision. During our move multiple pieces of furniture were destroyed and parts of our new home's walls were damaged. We watched items fall out of the truck, one mover was on his cell phone the entire move, another repeatedly brought items to the wrong location and dropped them, one mover was on music and calls all day so he didn't hear what we were asking, and another put thawing drinks on our wood furniture creating ring marks. I rarely write a review we are so upset with everything that was destroyed during the move and the company's lack of follow through on our claim that I had to share our experience. At one point they offered a handy man or an estimated reimbursement for damages but once we selected one of the options we never heard back from them. The move also came with insurance but we have yet to receive anything from there either. All and all, we would not recommend this company for your next move. read more

This company is one of the most professional, customer focused moving companies I have ever had the pleasure of dealing with. I could be considered a professional mover. Throughout my career, I typically make a major move ever three or four years, complete with a fully funded move to include two cross country moves and two international moves. Nova Express blows them all away. HONEST, UPFRONT, and no attempt to nickel and dime you. In fact, I rather liked the fact that they charge a one time show up fee (not what they called it) that covers fuel, stairs, elevators and all the "stuff" that many other companies charge for. You know what it is going to cost you up front!! Our experience with Nova Express was a two-phased move. We moved my 3 bedroom townhouse out of storage and into our new home. This first move was the perfect opportunity to test drive the company prior to our second and larger move. The first crew, Robert, Guy, Raj and Jaime were awesome. They were on time (actually early) and got straight to it. They were pleasant, professional and actually seemed to enjoy their job. They were conscientious of our belongings, navigated expertly through our new home, put furniture back together, cleaned up and went on about their way. They actually came in below budget. We could not have been more pleased. Our second move was essentially a repeat of our first experience, although we had a lot more stuff the second time. Our crew for the second move consisted of Robert, Chris, Guy, Chris, Tobias and Bak. We loved this crew. They were on time (again slightly early). They were polite, professional, pleasant and just plain fun. They cracked me up the entire day. They were as energetic and pleasant at the end of a heavy eight hour day as they were when they started. And again, they came in slightly below the estimate AND OFFERED US A 5% REPEAT CUSTOMER DISCOUNT FOR THIS MOVE!!!!! I highly recommend Nova Express and would definitely use them again!!!! read more

We used NOVA Express this year, after having used them 2 years ago to move into our previous rental. I was surprised that we ended up with more or less the same crew! It is encouraging that they seem to treat their employees well enough that they stay that long. They also did a great job moving us. On time arrival and quick to finish! read more

Update: TV was broken during move. Was not discovered until after I hung the TV (thus the delay in posting). I have reached out multiple times to the company and have not heard anything back. Very dissatisfied. read more

I don't usually write reviews but this company is worth the effort. I called several moving companies and this one had a reasonable price without seeming shady. Others were astronomical for moving my two bedroom apartment to a basement. Once I confirmed that I would go with this company Anne emailed an inventory to fill out and no deposit was required once I filled out the paperwork. She contacted me through email and then the day before the move to confirm. I was also contacted about additional services which I declined. I was told to expect the movers between 9-1030.On move day they called to alert me to the arrival. Rob and Ronaldo arrived at 9:40.. They were both great kind and considerate of my things. They wrapped my things in blankets and tape. It was a very hot day but they handle the move like champions. You were very fast and efficient and even let me help with directing where things should go. I would definitely use this company again for the kind of service, trustworthy Employees, and a reasonable cost. Thanks Joy read more

UPDATE: T reached out to help resolve my issues with my move. I received a phone call this morning where he made a sincere effort to find a reasonable solution. Ultimately, I was refunded two hours. As promised, T provided me with a receipt of the refund within minutes of our call ending. I appreciated his prompt response to ensure that I didn't leave with a bad experience with NOVA Express; something that others wouldn't care to address. ........ My worst move ever! Slow sloppy work and broken items. I will never use NOVA Express Movers again! I've moved quite a bit over the years especially various apartments here in the DC area. The last couple of moves I've just hired movers instead of friends so that things could be more efficient, quicker and so I wouldn't have to worry about having something broken. I used NE during my last move and has a great experience. I never imagined this one could go so badly. I moved from a one bedroom to a two bedroom condo -- both with elevators. I shed a lot of furniture, I only moved a bed, a chair and a small desk. Everything else was boxes (26 to be exact) so I expected an easy move. NOPE! My one bedroom move 3 miles away took 8 hours!!! 8 f$&@? hours for one bedroom costing me over $1000. The cwere nice and friendly but were incredibly slow and inefficient. Despite working so slow multiple items were broken or scratched --- they just didn't show care for my things. No only was this the most expensive move but I lost more items due to carelessness than I ever have with other movers, friends or heck even the folks at the Uhaul rental. Disappointed to say the least. I don't know what happened to NOVA Express... they used to be a good company... Never again. read more

I would give this moving company 0 stars if I could. We called them and they quoted us $370 for two hours to move one bedroom worth of stuff to our new apartment from a storage unit not even 30 minutes away. The movers showed up with 2 people and worked EXTREMELY SLOW! A job that should've taken no more than 3 hours took over 5 hours long because the movers were taking their sweet time. They were milking the clock and taking as much as time as they could in order to make more money. In the end we ended up paying over $700. Do yourself a favor and DO NOT use their services. They are extremely unprofessional and SLOW! SPEND YOUR MONEY ANYWHERE BUT HERE! You're better off hiring some worker from the street than these people. ABSOLUTE RIP OFF!!!! read more

Excellent experience with Rashad, Johnathan and team. They worked hard, were focused and worked really well as a team. They checked with us on furniture placement, were careful moving furniture in and out of the houses and cleaned up all messes. Definitely a stellar team- 5 stars all around!! Ask for team Rashad for your move! read more

I've moved several times within the DMV with various companies and this was my best experience so far. I will admit the upfront process was a little lengthy to confirm everything but I have never had better, more friendly, careful movers than the two guys who helped us! They wrapped everything that could even potentially get damaged and handled a three stop trip perfectly. So quick, so careful, wore masks, I will use them again! read more

Nova Express was fantastic for our local move within Arlington. Although we made a somewhat last minute query, they were able to fit us into the schedule with less than two weeks notice. The office manager Dana was very responsive to my request within an hour of submission online, and the moving manager Kay was also very responsive to my check-ins on scheduling the day-of. While the team arrived slightly later than originally expected as we were their second move of the day, Jevoy and Ola were cheerful, hard-working, and exceptionally helpful as we simultaneously finished packing some remaining boxes and disassembling the bed while they worked on filling the truck with the other furniture and many boxes. We had more boxes than originally estimated and also some hiccoughs with freight elevator access, but they were troopers despite working for seven hours getting everything moved. All our furniture was well protected and they placed it all where desired. Based on our experience, we would be more than happy to hire Nova Express Movers the next time we move. read more

I used Nova Express Movers couple of weeks ago and I don't regret. I moved from Fairfax to a nearby place and Kay, Sean, Hassan and Nurdin did an excellent job. It took couple of hours, but I didn't have a single broken item or any stress at all. They were extremely cautious and caring with everything. If I move in the future, I will certainly have them doing it again. P.S. I had a broken item, but it was my fault. read more

These guys are the real deal, if I can give more stars I would! The price was great for the professionalism you receive compared to the last movers we had used, who were a complete nightmare. Rashad, James, Antonio gave me a call as soon as they had finished the 1st job stating that they were done early and could come out earlier. Unfortunately we had to stick to our time of 3 p.m. as that is when we could bring the truck in and reserve the 1st location elevator. They arrived promptly on time and began loading the truck immediately. They were able to disassemble furniture super fast and were incredibly fast at loading the truck as we did have a lot of items... We got to the next location and the loading area was not big enough for the truck to fit all the way to the platform, that did not stop them. They were able to quickly think of a solution and pulled out their truck's ladder to reach the loading area which minimized so much more time and effort. They worked hard and were able to finish everything way faster than I had expected (I was thinking it would take 6-7 hours with the amount of items we had). They were exhausted, but super professional the whole time and I will be using Nova express movers again in the future as long as they keep hiring great talent like this. read more

We did a full service move (pack one day, move the next). The foreman on packing day requested a larger truck but a smaller truck was sent the day of the move. The movers had to make two trips as a result of the smaller truck. We were charged the $200 hourly rate for the extra time it took them to drive to the old house and back. Not to mention the extra time it probably took them to pack everything into the smaller truck. We had no issues with the crew, they seemed to work really hard. The crew was tipped generously each day and we provided them lunch. It's not the cost of the move that's the issue it's the principle that we were not provided an adequate truck but were still charged the extra time. read more

I hired them through their site and didn't have a bad experience at all. Came quick, moved the stuff and was under budget

We and our family have used NOVA Express Movers 4 times in the last few years. Each move has been handled so professionally and the men were friendly and helpful. The most recent move was from Virginia to Florida and we couldn't have been more pleased with how smoothly it all went. We compared prices with a couple of other movers and they didn't come close to the deal we got with NOVA Express movers. I would highly recommend them for your small or large moves! read more

This was our third move this year, and we decided to finally book movers for the first time. While Nova Express Movers wasn't the lowest quote we received, they were the most professional and easy-going people we came across! I wasn't sure what to expect the day of the move, but when Kay, Danis, and Joe got here and started to pile boxes into the carts with dexterity and ease, I thought, "This is why their slogan is 'you move once in a while, we move every day!'" The move was done in a little under two hours, and they even helped me get the bed frame in the right spot after I waffled back and forth on where to put it in the new apartment. They were amazingly fast, and really on top of their game. If we ever move again (and we will), we are definitely using Nova Express Movers. read more

Awful! How did this company ever get a good review? I could smell alcohol on the breath of the foreman. He insisted on moving everything in and not allowing any time to put the furniture where I want it. read more

I hired them for an in-town move and they were SO GREAT. Even though it was on the expensive side (for me, a new teacher), it was so worth it!!! The movers were friendly and professional and very efficient. My move was completed and an hour and ten minutes. I would absolutely hire them again for my next move!!! read more

Wow, these guys started at 10AM and finished our move at midnight - and they were working their butts off the entire time! Additionally, each and every one of the movers was super polite, respectful, and so professional. Not a single one of them had a bad attitude even though they were dead tired by the time the move finished - imagine working so hard moving for 14 hours and still having a smile on your face when dealing with customers. We have moved around a lot but never had movers this good. These guys should be your first and last call if you're looking for movers. read more

The move was great and very professional. The staff was knowledgeable and the folks in the office took care of everything.

I used Nova Express Movers recently for a short, city move from one apartment to another. I had planned mainly to move just boxes, but moving being moving, more was needed to be moved. Thankfully, the moving team was willing and able to move some other breakbulk items as well: end tables, TV trays, even a beach chair and umbrella. In the end, the move out was quick and the move in just as fast! From my experience, it was a great move. Fast, efficient, polite, can't want much more! read more

My husband and I have used NOVA express movers for our last 3 moves in Arlington & Fairfax. The movers they send are always on time and work quickly and efficiently. We've never had an issue with broken or scratched furniture. They're competitively priced and offer discounts for paying in cash or for referrals. NOVA express is definitely our go-to moving service in this area! read more

BLUF: These guys are great! Great service! Great rates! Great everything!! Moved a one bedroom apartment in Fairfax to Alexandria on 2/5/2014. From start to finish, this company was a pleasure to work with. The scheduler, Dana, helped me to work around weather and the new apartment's freight elevator schedule. The two guys assigned my move arrived a few minutes early and came prepared to bust A$$!! They were both all smiles and very helpful. The were....Los dos Joses!! Jose numero uno y Jose numero dos! I'll let them tell you which one is which ;) The move took about five hours from start to finish and they took the time to wrap my furniture well and ensure that everything was snug in the truck. I was impressed. I think they were surprised by just how much stuff I have and frankly, so was I.... it isn't like I hadn't been preparing for this move for WEEKS! I sorted through stuff and donated stuff, shredded stuff, trashed stuff, and even paid people to take my stuff, but there is always just more stuff! I don't get it! It is like my sweaters entwine together in the middle of the night to create more sweaters.... my shoes tip-toe in a tango across the closet floor to spawn more shoes.... I'm embarassed for them, but secretly LOVE them all!! The big thing for me was pricing and honesty. I had another moving company generate a quote for me a few years back, load up half my stuff and then try to charge me double. They even threatened to unload my stuff in the parking lot right then and there if I didn't pay. That was all after they arrived 8 hours late! This will NEVER happen to you with this company. Their pricing is more than fair and they have zero hidden fees. They have an hourly rate that you can trust and they are honest about the time they spend working. I can second all of the other stellar reviews and echo the words friendly, honest, efficient, etc. read more

Jacob and Rolando showed up on time, and with positive attitude, respectful, and ready to do all the heavy lifting. The communication was easy (just have to make sure you are clear in what you are want and have it in writing. I also called the week and day a head up the moving day to make sure all items required would be followed, such as floor runners, etc.) They were able to handle the job well in the heat with smiles on their faces. I appreciated that they were careful with my newly painted walls and carpets. Thank you! read more

"I had a great experience with my movers!" -Nobody Ever, Until Today NOVA Express is the exception that makes the rule about movers being shady and aggravating. They showed up early, introduced themselves in a legitimately friendly way, then got right to work. They worked quickly and efficiently, but our stuff was very well wrapped and taped in moving blankets to protect it all, and the truck was loaded faster than we'd expected. Amazingly, they not only didn't damage any walls, I couldn't even find any scuff marks despite some large shelves and a big desk having to make their way around some tight corners and through some confined stairs. When it came time to unload the truck, they were again very efficient, and it was done even faster. Best of all, their quote came in at half the price of every other quote, and then they came in under the original quote because they loaded/unloaded faster then expected, and because after they realized that they would only need three guys to unload the truck in the same amount of time, the owner came by and grabbed one of the four original guys, leaving the awesome Ron, Jerome, and Rolande (sp?) to do the unloading. By doing that they saved us a bunch of labor costs by not sticking us with an unnecessary extra man, and guaranteed that we'll use them again. I never thought I'd give five stars to a moving company, but I have a hard time imagining how I could have had a better experience. read more

Other than being late they were great. They did offer discount for being late which was greatly appreciated. Would use again and recommend to others. read more

This is my third or fourth move using a moving company in this area, also the worst. Here are some reasons why: Much slower than other movers I've used, stated they were moving slowly because they wanted to make sure they did not damage anything. Damaged a table I had just refinished and lost the leg on a another piece of furniture. Dropped and damaged other items. One of the workers kept telling the other to slow down and asking him "what's the rush?" The company called after the move to follow up and ask how the move went. When I said there were some issues and asked about the missing furniture leg, they quickly lost interest in how the move went and stated they were going to look for it. That was two weeks and and I have not heard from them since. read more

Hot damn these guys are like magicians! My move from an MD suburb to a VA suburb was scheduled in the afternoon. They arrived 10 minutes before time. I unfortunately was late by almost an hour (turns out driving to downtown for what I thought would be a quick trip before the move was a bad idea). They didn't charge a single extra penny for the long wait! When they got started it was like David Copperfield! Poof....the whole house was packed in an hour. Then a 45 minute drive, followed by an hour of move-in. Really impressive! After 3 hrs and only about $250, I am really happy. read more

I hired NoVa Express Movers to move my 1 bedroom apartment from Centreville to Alexandria. The quote process was fast and clear, and working with Dana to setup the move was a breeze; emails were always answered quickly and with great info. Kirk and Q showed up exactly when scheduled and worked extremely hard to finish my move. They completed it in 3.5 hours with no damage, which was well under the time estimates by other companies with THREE movers. Additionally, NoVa has very fair pricing (cheaper than other quotes I received) and you get a 5% discount for paying cash. Seriously, these guys are incredible, and I highly recommend everyone use them for moving. read more

ORLANDO and ADRIAN These guys are AMAZING! Extremely proficient, professional, courteous, experienced, careful and expeditious! Well worth making the call to hire this team if you're planning a move.They did a great job moving our furnitures and stuffs in our new 3 storey townhouse.If you have any apprehension about which company to call for moving, look no further. This is the company to call.JOB WELL DONE! read more

My three man crew was amazing. Not one single issue from start to finish. They were quick, efficient, and, most importantly, friendly. They arrived right on time and finished the job in five hours, which was under the estimated time. For three guys and a big truck, they were worth every penny (and came in at least $50 per hour cheaper than any of the other companies I called). They took apart and reassembled furniture effortlessly and placed everything where I wanted it. They went above and beyond. I had sold a piece of furniture on Craigslist and they carried it out and put it in the buyer's car for her. They even did a quick home improvement project for me (closet shelving needed to be adjusted) when we got to my new place. Obtaining the initial quote and arranging for the move was easy--the woman in charge was always very helpful, friendly, and responsive. I'd definitely recommend renting the wardrobe boxes--they were a lifesaver! At $5 a pop, you can't beat it; I only asked for three but, luckily, they had two extras on the truck. They also provided (free of charge) up to five green crates to pack loose ends. I'd use them again in a heartbeat. read more

I found myself in need of moving out of storage with little notice. I called several providers who were booked. NOVA Express had a cancellation. I took a chance and am so glad I did. The crew that showed up took great care in getting me out of storage and setup in my new apt. Wish I had used them when i moved into storage but hey it ended well. They supported me and it was greatly appreciated. read more

I would not recommend this place and say you will have better luck going elsewhere where you won't be swindled into a low quote and then blindsided with moving expenses double what you expected. The two men who helped move were plenty nice but I had described the situation on the phone and been quoted for 4-5 hrs worth of moving and when the men arrived, they were just so incredibly slow. It ended up taking ~9 hours even though there were no surprises ( I had told them when we were scheduling it that it was 2 pick up locations and one drop-off and everything was already packed up). We initially thought "okay, they are taking a really long time but maybe it is because they are extra careful with our stuff" but when we were fully moved in, my lamp was broken and my kitchen table had a bunch of gashes on it. All in all, the experience was a really slow/long one and ended up costing literally double what we were quoted and my furniture got damaged in the process. When I raised my frustration that the move went from being $700 to $1300, I kept getting the line "Well, you were given a quote" which while I understand that, this is their job to move people and they should have a better way of calculating how long things should take considering my roommate and I gave them all the details prior and had everything all packed waiting to go. I had to throw out the lamp but I attached some photos of some of the gashes on my kitchen table. read more

NOVA Express Movers - One of the kitchen table chairs - Movers Near Me

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This is the 2nd time I have used Nova Express Movers and for the 2nd time the experience was amazing. Joseph and his team moved all of my things from Maryland to VA in record timing. My home in VA has 3 flights of steps which they all conquered with no problem. Joseph, TK and Matthew were an outstanding trio. I couldn't have done the move without them. Thanks again for all of your help!! read more

Had a very good experience in moving from a one bedroom apartment to a two bedroom apartment. The two movers were very efficient and careful with our furniture and fragile items. Upon my request, they also set up the bed and it was nice to have one less thing to deal with after the move. Both guys were friendly and personable throughout the day. I had received quotes from several moving companies and I went with NoVa Express Movers because it was the cheapest. However, I was pleasantly surprised to receive a lot of bang for my buck for the quality of service. The only minor issue was that they were 15 minutes late. This was irrelevant to me since I wasn't charged until they arrived and it had no negative effect on the moving experience. If you want to hire movers instead of trying to beg friends/family to help you move and would like to receive quality service while not spending too much, I strongly recommend considering NoVa Express Movers. read more

Amazing team that was very professional, efficient, and an absolute pleasure to work with on my move. I would highly recommend them to anyone and I will be utilizing their services for any future moves. read more