It's super hard to find an inexpensive place to eat that has decent food. Love going to Norms. What stuck out to me about this location is the service. Aynne was our server today, and she was so capable, kind and helpful. She told us she's worked here for 33 years. She knows her stuff. Shes one of the best servers we've ever had.We felt like we came in as diners and left as friends. read more

NORMS - The counter at Norms - Diners Near Me - Van Nuys, California

We've been coming to Norms for years my favorite item is the gumbo soup and today the food was delicious as always. This is the second time Cindy has helped us, she's super nice and checks often if we need drinks or something extra. read more

My friend loves NORMS. She took me for the first time. It was interesting, it did take a while for a table as they were busy. I like to test out chicken and waffles when i see it on the menu. This is the first time an egg came ontop of my chicken and waffles. I wasnt mad at it. The chicken was a bit dry. The waffle was yummy read more

NORMS - Diners Near Me - Van Nuys, California

Cynthia was great server very attentive and sweet. Food was alright haha expectations were low.

10/10 experience! The food was amazing, and the service was even better. Our server, Kristina, was absolutely wonderful attentive, friendly, & made us feel so welcome. We'll definitely be back and highly recommend this location! read more

NORMS - Diners Near Me - Van Nuys, California

I want to give an awesome Shout out to the Best Server Ever ... Kristina, at Norms Restaurant on Sherman Way ;) !!!! My friends and I took my mom out to her favorite place, Norms for her 82nd Birthday this Friday the 26th. It also happened to be National Pancake Day where for 99 cents you can get pancakes for dine-in or take out. Pancakes at Norms are my mom's favorite. We all ordered pancakes to take home!!!! The food and service was excellent!! We ordered appetizer sample plate, club sandwich, fish and chips, chicken fettuccine Alfredo, porter house steak with eggs, t-bone steak with eggs (both with hash browns and pancakes), tres leches for mom and we also shared the large sundae. Watermelon lemonade with Boba was a hit as well as strawberry milkshake. The corn bread was great, too. Kristina came out with the deserts and candle and got our side of the restaurant to sing my mom "Happy Birthday "!!! We all had a blast and I can't believe its Norms 75th yr anniversary !!!! Thank you, Kristina and Norms-Sherman Way !!! read more

NORMS - Her tres leches bday - Diners Near Me - Van Nuys, California

Food was so good! Kristina is a GREAT server!!!! 10/10 would go again! Great customer service got seated fast and got a lot of refills and Kristina was so patient! read more

NORMS - Diners Near Me - Van Nuys, California

I recently visited Norm's with my in-laws and my wife, and let me tell you, it had been a while, but the food is still delicious! I absolutely love having breakfast for dinner pancakes, sausage, eggs, bacon t's all so tasty. The customer service is consistently excellent as well. read more

I came to eat breakfast with my family, Cinthias service was great! I will definitely come back, she was very quick and had a great attitude the whole time. read more

Kristina was an amazing waitress, had us laughing and enjoying every minute of our time here at Norms in Van Nuys. I ordered the country fried streak and it was delicious. My sister ordered the huevos rancheros and well let's just say pictures are worth a thousand words. read more

NORMS - Diners Near Me - Van Nuys, California

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Kristina is an amazing person, she constantly asked how we were doing, how's your food, can I get you anything else, excellent customer service. That store needs more people like her working there. read more

Want a good mean. at a fair price. Not to mention the best Waitress Kristina. Head over to Norm's van nuys. Sherman Way and woodman. read more

NORMS - Diners Near Me - Van Nuys, California

Mark Martinez provided stellar customer service and always checked in to see if we needed anything else. The food came in time and was hot. The ambiance is aloud and I had requested to be seated far in the back and they sat me right where I requested. Thank you so much for such attention to detail and service is hard to find. read more

Kristina was absolutely amazing. From the moment she greeted us, she was warm, attentive, and genuinely made us feel taken care of. She checked on us at the perfect times and kept such a positive, friendly energy the entire visit. You can tell she really cares about her guests and takes pride in what she does. Service like hers makes the whole experience so much better. Thank you, Kristina, for being so sweet and making our visit memorable -- we'll definitely be coming back because of you. read more

Fast and friendly service. People go out of their way to make you feel welcome. Everyone here is friendly and delivers prompt service. The food is excellent, delicious and well priced. read more

NORMS - Friendly service. Great food. - Diners Near Me - Van Nuys, California

Cynthia is amazing! She was so friendly and attentive to us while we dined here. The food came out quick and fresh!

We went to go eat at Norm's. This is a great place to come. We had an excellent waitress. Her name was Kristina. She was funny. Hilarious. Very good service. I will come back here to this location because of her and tell my friends and family. read more

NORMS - I had the bacon cheeseburger with fries and a Coke amazing - Diners Near Me - Van Nuys, California

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Enchiladas verdes delicious. Service excellent with Any. Ambiance, happy and welcoming with the manager Mark. All the services amazing,cooks amazing preparing the meal . read more

NORMS - Diners Near Me - Van Nuys, California

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Ariana was a pleasure and provided the most professional and kind service. Of all the Norms in LA county I've been to, she is exceptional and made my lunch experience memorable. Can't wait to come back! read more

I've been eating at Norm's since I was a young kid and that's a lot of years. The food is so affordable and bountiful. My friend and I had such an excellent waitress. Kristina recommended a breakfast sandwich for my friend. He mentioned that there was one he used to enjoy at Denny's and she knew right away what would be comparable to order. My friend said it was even better than the one he used to have at Denny's restaurants! Our waitress, Kristina was incredibly helpful. I needed some substitutions on my meal and she was able to make it perfect for me. I'm sure I will be going back to Norm's restaurant soon. read more

Food was great service was even better. Look forward to stopping by again. I never really eat at Norm's but the people that I was with wanted to go. This visit has changed what I thought I knew about Norms. Our server was very attentive, energetic, and funny. It was very clean and spacious in there too. read more

NORMS - Diners Near Me - Van Nuys, California

Merry Christmas to super service Christina, she is super sweet and kind. We come here very often not only yummy food but also very good service. We love this place. Two thumbs up. read more

NORMS - Thank you Ms. Christina for your super service. We love food and your kindness. - Diners Near Me - Van Nuys, California

It was my first time eating at Norms. I ordered the bigger better breakfast with French toast and man are the portions huge! French toast was thick and delicious. Food was hot, fresh and so good. Service was good and prompt and my waitress made sure my coffee stayed filled. Ambiance is a typical diner. It was busy but I got my food promptly. I have no complaints and left full and happy. read more

NORMS - CLASSIC BIGGER BETTER BREAKFAST - Diners Near Me - Van Nuys, California

First time here . I've seen a lot of people outside of norms Took my family to eat here I ordered chilaquiles they were not good some foods should not be imitated ! Hash browns super plain no salt or black pepper , breakfast burrito chorizo was not good taste was not there the only good thing was the coffee according to my husband. read more

1 1/2 minute read: The NORMS on Sherman Way has been serving this Valley community for some years now. This site is the busiest NORMS most days. You may need to wait (some) 10 to 20 minutes. But the wait is worthwhile as NORMS knows their stuff. I won't suggest any particular menu item because I go for breakfast. So if you go for lunch or dinner, you can tell me about it. I must warn you, if you want a nice quiet meal, this NORMS is noisier than a rock concert. But the food will keep you busy, Enjoy read more

New Year's Day we headed to Norm's wife kids and our food was just horrible. My breakfast was disgusting. I couldn't even finish it, and I was really hungry, but it was just horrible. The bacon was poor quality, all fat, and it was burnt hashbrowns were cooked poorly. My eggs were all oily. It was just the worst breakfast I had ever had. None of our food was any good. My daughters was really bad too and our pancakes yeah we got our pancakes after about half hour later after we finished all our food we had to wait for our pancakes. Our poor waitress was embarrassed. she was a nice gal. It was New Year's Day so I gave her a good tip. It wasn't her fault. She asked me if I wanted to talk to the manager and I didn't wanna get into it, but it was very obvious that the cooks could care less. They have no pride and what they're serving, they should be ashamed of themselves. One thing for sure we're never gonna go back read more

NORMS - The worst breakfast I ever had and I'm old I've had a lot of breakfast in my lifetime. They should be ashamed of themselves. - Diners Near Me - Van Nuys, California

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$18 big steak special. The T bone was cooked well done despite asking it as medium rare. Meat was really tough. Not enough seasoning. There was a part that was tender, but it was about 20% of the entire steak. String beans also didn't taste so good. Waiter was very nice. Comfortable inside. It's just the steak was tough and overdone. read more

NORMS - Weird looking T bone steak - Diners Near Me - Van Nuys, California

It's been awhile since I've come in, but after a night in Hollywood, we get ahankerin' for Norms' comfort food! Even on a Monday a 10:30 this location is hopping! We had a less than 5 min wait before Jordan seated us and gave us menus. He gave us a moment to look them over, get my necessary pics(lol) then took our order. Boy was he running around! Food arrived in less than 15mins and was delicious. My $15 Classic Bigger, Better Breakfast offered 2 bacon, 2 sausage, a slice of ham, 2 eggs, hash browns and 2 pancakes. I subbed 4 bacon for the sausage and French fries for the hash browns. It was a LOT of tasty, greasy piggy - YUM! The eggs were cooked perfectly and the pancakes fluffy and traditionally delicious Norms. Hubs went for the $14.50 Classic 1/2lb Dbl Cheeseburger w/ 2 strips of bacon, which included his fries(or a choice of onion rings, Tater Tots, or fresh fruit). He also got a chocolate shake. At Norms they serve your shake along with the metal shake blender cup with the extra they couldn't fill into the tall ice cream shake glass, just like malt shops use to do! So their $6 shakes are more the size of 2 shakes at other restaurants. Jordan was quick to spot my request for a hot chocolate refill - ohhhh yeaaaah, they bring FREE refills on hot chocolate! - and before we had got the seats warm, our meals were done. I guess we didn't realize just how hungry we were! Despite it being quite busy, a group of servers took a moment to sing Happy Birthday to a guest at another table. Noice! This casual, family friendly restaurants attracts all kinds of nice people and the staff are quite pleasant as well. Thanks for another great meal, keep up the good food at fair prices, prepare and served by people who treat us like family. Cheers! read more

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Return for the second time and Maria was there again my favorite waiter thanks Maria. I'm back because of you and trying a new menu. read more

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Breakfast, lunch , dinner, always a good choice and price perfect, service is great, everyone super friendly, feels homely. Always busy and only a small wait, still worth it. Been coming here for the past 20+years at least once every 6 months or so . read more

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5-Star Review This is feo Kristina She's attentive, friendly, and consistently goes above and beyond to make sure we had everything we need. Her customer service is exceptional. We truly appreciate her kindness and professionalism, and we look forward to seeing her whenever we visit. Thank you for making experience a great one! read more

Food was good but that's a given, Adrianna our waiter was great tho. She made sure my parents n rest of the family were taken care of the entirety of the meal. Made Sunday breakfast that much better read more

Everything went well here. An amazing budget meal. Grilled trout filled, coleslaw, fries and an Arnold Palmer. All for $12.00. The Trout arrived hot with the perfect texture. Tasted buttery and went well paired with the herbal tartar sauce. Coleslaw was all fresh and crisp cabbage. Fries were great too. What made things extra special was our server Kristina. She greeted us with a big smile, she knew the menu. She helped us with our choices and made our evening in traffic mellow. The ambiance was nice well lit and clean. Love the 1950's style. Gotta come back to this location read more

Had a great Patty Melt here on St. Patty's Day. Food was good, staff was friendly, and my server, Nancy, was phenomenal. This location feels like a solid neighborhood spot and I left in a better mood than when I entered. Definitely recommend. read more

Kristina was the best server! She knew all the specials and even had great recommendations. We will definitely be returning because of Kristina! read more

My wife and I went to Norms for dinner last night, 5/3/26. The hostess took my name and we got seated in no time. Jorge, our server, graciously greeted us immediately and took our drink order and delivered our beverages in no time. He took our food order right away and we got our food in about 15-20 minutes . My wife ordered the club sandwich without bacon with onion rings and I ordered the habanero bacon cheeseburger without bacon with fries. Everything appeared to be in order in the beginning however after I took the second bite from my burger I noticed that the cook had forgotten to add the batter-fried jalapeno, however the burger was topped with the blister fried jalapeno. I didn't complain about it with our server because usually complaints conveyed from servers to cooks usually get neglected and the cooks will keep doing the same mistakes over and over, so I decided to do a review about the kitchen staff and perhaps the district manager will direct the chef in charge to properly evaluate the cooks on their knowledge about their entrees ingredients and how to properly prepare them. The service was good as usual, Jorge is an efficient and well trained sever, his service was impeccable. Please tell your cooks not to cut corners and do their job properly don't accept any excuses. Frank Vasquez read more

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Just stopped by Norm's for a quick lumberjack breakfast at 10 pm ;) Jordan was our server, he was so sweet and attentive and even gave us coffee and creamer to go on our way out. Great experience at Norm's always! read more

Amazing food as always. Got our favorite server Kristina! She's always providing amazing service. Hard to get a seat on the weekends due to how good this place is. Highly recommend this location. read more

NORMS - Country fried steak - Diners Near Me - Van Nuys, California

I visited the Norms in Van Nuys on 9/4/25 around 1:45 pm. When I checked in, I asked for a table for one and mentioned that I'd like to sit near an outlet so I could do some work. The host told me to have a seat and that they would accommodate me shortly. After waiting about 15-20 minutes, my name was called and I was seated. Once at the table, I asked the waitress where I could plug in my electronics and said I'd be placing an order. She told me there were no outlets available anywhere in the restaurant. I explained that I had asked about this when I first arrived, so it would have been better to tell me upfront instead of having me wait that long. This was my first horrible experience at this location, and I ended up leaving disappointed. I will update my review once I stop by another day to see if things go differently. read more

My husband and I come to Norm's at least once a week. The food is always great--my favorite is the California omelette, which is consistently made to perfection--but what really keeps us coming back is the service. One standout server is Kristina. She brings genuine warmth and sincerity to every interaction, and it shows in the way she treats customers. Servers like Kristina are very hard to find these days! A true gem! read more