10/10 experience! The food was amazing, and the service was even better. Our server, Kristina, was absolutely wonderful attentive, friendly, & made us feel so welcome. We'll definitely be back and highly recommend this location! read more

NORMS - Diners Near Me - Van Nuys, California

Food was so good! Kristina is a GREAT server!!!! 10/10 would go again! Great customer service got seated fast and got a lot of refills and Kristina was so patient! read more

NORMS - Diners Near Me - Van Nuys, California

This review is for our server Cynthia. She was great, so on top of our order, refills, etc. She was so sweet to our kids and made sure they had everything they needed. She even brought a side of ranch before I asked :) As for the restaurant itself, the wait always seems less than what it looks like and the food is good when you want diner food. read more

Our server, Kristina, was wonderful! So professional and the epitome of old-school waitress. She reminds me of Flo from Alice. I highly recommend you get in her section, if possible. read more

Kristina is very nice, adorable and an excellent waitress. I ordered the grilled salmon dinner. It came with soup, salad, a potato and vegetables. A lot of food and it was quite good. Thank you Norm's. Only complaint - a bit loud and noisy in the restaurant. Could use more padding on floor and walls. read more

I have not been to Norms in like 10 years and I was pleasantly surprised. The buffalo chicken skillet was delicious. A very generous portion and a lot of flavor. The pancakes on the side were insanely good. Their pancakes have the perfect amount crispy on the outside to soft on the inside. You don't even need syrup, just the pancake with the butter alone is life altering. They have a bunch of fun stuff on the menu especially for their seasonal stuff. I'm very impressed. I think they're way ahead of Dennys and changed my perception of Norms from 10 years ago. I will say my friend got a meal with burnt ends, ribs, and wings and he did not like it at all and said the meats all tasted cheap. But hey im grading this as a breakfast place cause who orders that at Norms. Come here for the hashbrowns, eggs and pancakes. I have been back once and I'll be back again. read more

NORMS - BUFFALO CHICKEN SKILLET - Diners Near Me - Van Nuys, California

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Friday night at Norms and it was a win. Waited about 10 minutes, got seated, and the hostess and server welcomed us with big smiles. Service was quick, the breakfast sandwich was loaded with meat on a soft bun, the tots were crispy, and the pancakes were fluffy and huge. The coffee came out piping hot too. My only gripe is charging $2 extra for veggies on the sandwich--that should've been included. Other than that, I'd definitely be back! read more

NORMS - Diners Near Me - Van Nuys, California

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Norms is a late night diner staple. Open 24/7, it's always busy but they always have room for everyone who walks through their doors. Mornings and holidays are when it's most packed. The employees hustle and bustle to get the food out in a timely manner. You never have to worry about waiting for the check as it's always dropped off at your table for you to pay at the front counter whenever you're ready. The menu is your standard diner fare, with breakfast being the most filling. They have lots of booths and tables for every configuration if you're coming with a group. The interior is as clean as could be, and the restrooms require codes to access. Overall Norms is pretty aces when it comes to diners. It's a good place to unwind and catch up, have a family meal, grab a quick bite with friends, share a milkshake with your sweetie, or have a nice cup of Joe (their Colombian coffee is strong!). Norms is not high class, but it's dependably decent any day and any time. read more

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As always, the Van Nuys Norms is just great. The food is definitely the better of other norms, and my steak was perfectly cooked, and the eggs always fluffy, (great coffee too). Kristina (with a K) is so amicable and makes just coming here even for a single cup of coffee worth it. Shes always so attentive and makes you feel at home, always checking in frequently and with a smile. The ambience is classic American diner, and the sound of plates and people chatting always makes it feel at home, making sure I'll always be a loyal customer. read more

NORMS - 1/2 LB. NEW YORK STEAK & EGGS. With Loaded hashbrowns. - Diners Near Me - Van Nuys, California

Can't say enough good things about this place. The food is always delicious. Portions are huge. I can come here anytime and enjoy trying out all their delicious foods. Service was great. We love it. It was so fast so very ideal if you were hungry. Lastly I noticed the updated retro decor of the entire interior space of the restaurant. I love the feeling and nostalgia it is trying to impart to its customers. We will definitely come here more often. read more

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2026/02/07 update: Today was a good day to come here for lunch, I was expecting the wait to be long but when I walked in, I was pleasantly surprised to see no wait, I got seated immediately. My friend treated me to lunch here for my birthday. Their menu changed from 2 months ago. I was kinda looking forward to a T-bone steak trio but they changed it to a NY Steak Trio. It was good and filling, but I still prefer the T-bone steak trio. The service was friendly and professional and attentive. They checked in with us a couple of times to see if we need anything. read more

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Jessenia was very nice and attentive with our group even at 4AM, lol. She was great at taking our orders and making sure we had everything we needed. The 1/3rd T-Bone & Eggs plate was perfect (although I really wish the "eggs" were larger, it seemed pretty small) since it came with hashbrowns and pancakes. The food hit very hard, and the steak was cooked to our liking!!! It was okay in terms of flavor. I wish it was warmer and cozier inside, they don't close the front door and leave it open. It was super chilly out and they still had their ceiling fans on at high speed. Some super sketch people around the area, so just be aware. Other than that, Norms hit the spot for some noms!!! read more

Fantastic food, friendly service and a great diner vibe. Clean and large seating area and plenty of parking. All the food taste incredibly fresh, coffee flows endlessly and the kindness of the staff and servers are phenomenal!! Highly recommended!! read more

NORMS - french toast and big breakfast!! - Diners Near Me - Van Nuys, California

Norms will forever feel like home to me. I've been coming to this location for as long as I can remember. I especially love the feel & look inside during the holiday season. It could get busy during lunch or dinner hours but usually won't wait over 30 minutes. My parents eat there weekly. Recently I joined them on one of their lunch dates. Got a big & delicious breakfast. Food was good, service was good. Food came out pretty quick also. read more

NORMS - Diners Near Me - Van Nuys, California

Came with the family the wait was as expected since it was a Sunday. But we got sat and food and service were great!! Will definitely come back, food portions were huge. read more

I don't know why, but norms always hits when it's late at night. Our server Carlos is the best. He's so funny and very patient and you can tell he loves his job... read more

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Awesome restaurant!!! Love the all you can salad and soup. Our server Cindy was nice, helpful and quick with our order! Good music as well! read more

NORMS - Iced coffee - Diners Near Me - Van Nuys, California

4.5 Stars It was our first time at this location! I've been to the one in West Hollywood a couple of times, and while that one has a roomier entrance and easier parking layout, this spot still had plenty of charm. The parking area here felt a bit more congested, especially getting in, but once inside the experience made up for it. We went on a Friday night, so there was a bit of a wait. I was told 15-20 minutes but was pleasantly surprised--it ended up being only about 8 minutes. The host was friendly and welcoming. Our family of three was seated in a cozy booth, and I really liked how the layout creates smaller, more intimate sections--it gives it that classic, old-school diner feel. Our server, Ms Kristina was amazing (just like so many other reviews have said). She was warm, engaging, and attentive without being overbearing. Great customer service--she checked in on us several times throughout the meal. The food came out hot and fresh. The onion rings were a bit crispier than I prefer, but everything else was on point. The fried fish was basic but perfectly cooked--light, golden, and crispy. I added some freshly chopped onions and pickles to give it a little extra flavor, and it was perfect. It's definitely a nostalgic, old-school spot with a relaxed, friendly vibe. The floors had a few crumbs when we first walked in, but I noticed a staff member sweeping not long after we were seated, which was appreciated. Overall, great food, great service, and that classic diner comfort I love. We'll definitely be back! read more

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Kristina gives excellent service .yhe food is delicious, the music is great .the restaurant is clean and everyone is happy .Definitely will ne back .meow see you tomorrow. read more

Norms is great, and the service is greater! Our waiter Pedro was on point. Diner was COMPLETELY full with a wait too and he came to check on us, refill coffee/water, and even after the check he kept the service up!! GO PEDRO!!! It's what you can expect from a diner breakfast, but the Buffalo chicken skillet was surprisingly good!! There was crispy chicken as promised and it was very flavorful. French toast was honestly a little disappointing, but the pancakes were great :) read more

NORMS - Buffalo chicken skillet, pancakes, french toast - Diners Near Me - Van Nuys, California

This place was very popular on a Sunday afternoon assuming it was a church rush but we got sat (our party of 4) within 15 minutes which was very impressive. They really know how to provide quick and quality service and turn the tables around fast. I ordered the "Classic breakfast" which included two eggs of choice (I got over medium), hash browns, choice of bacon or sausage (I got bacon) and choice of toast or pancakes (I got pancakes). I also ordered the "Jamaica," agua Fresca and it was so refreshing. Our servers name was "Dolly" and she was very kind and helpful to us. The restaurant maintained a clean environment. I would def come back here again and try other menu items. I highly recommend this place if you want good diner food at a great price as well. Our check was about $60 and (4) people ate! read more

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Norms my family's favorite place to eat. Service is real nice and attentive. Kristine treated us with care and attention. Love the buttermilk pancakes. read more

Good food, good service, reasonable prices. Ambiance is a little gloomy, but you don't go to Norms for that. Wish they would brighten up the place, but oh well. Our server today, Cynthia was EXCEPTIONAL. Didn't have to ask her to refill drinks, she came by at least 3 times to ask us if we were ok, and refilled our drinks. She was one of the BEST servers we've had there. 4 Stars, because ambience is not good. read more

We've been coming to Norms for years my favorite item is the gumbo soup and today the food was delicious as always. This is the second time Cindy has helped us, she's super nice and checks often if we need drinks or something extra. read more

My friend loves NORMS. She took me for the first time. It was interesting, it did take a while for a table as they were busy. I like to test out chicken and waffles when i see it on the menu. This is the first time an egg came ontop of my chicken and waffles. I wasnt mad at it. The chicken was a bit dry. The waffle was yummy read more

NORMS - Diners Near Me - Van Nuys, California

Definitely got old school diner vibes here lol Our waitress was great and friendly. We were really craving milkshakes and they didn't disappoint. Made with real icecream they were top notch! Too bad they don't have a cookies and cream flavor. We shared a combo dish that had ribs and buffalo wings. Weird mix but it worked out since we were craving different things. The prices are outrageously affordable and it seems it doesn't compromise the quality of food. read more

NORMS - Diners Near Me - Van Nuys, California

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Our server Kristina was the best. She made my father in laws birthday really special. read more

NORMS - Diners Near Me - Van Nuys, California

Kristina is an amazing person, she constantly asked how we were doing, how's your food, can I get you anything else, excellent customer service. That store needs more people like her working there. read more

I came to eat breakfast with my family, Cinthias service was great! I will definitely come back, she was very quick and had a great attitude the whole time. read more

It's super hard to find an inexpensive place to eat that has decent food. Love going to Norms. What stuck out to me about this location is the service. Aynne was our server today, and she was so capable, kind and helpful. She told us she's worked here for 33 years. She knows her stuff. Shes one of the best servers we've ever had.We felt like we came in as diners and left as friends. read more

NORMS - The counter at Norms - Diners Near Me - Van Nuys, California

Cynthia was great server very attentive and sweet. Food was alright haha expectations were low.

Cynthia is amazing! She was so friendly and attentive to us while we dined here. The food came out quick and fresh!

Our waitress Kristina was great! Order, drinks and food were out right away. I also appreciated the house recommendations and went with the fish and chips. Did not disappoint. Overall great place and service read more

NORMS - Fish and chips - Diners Near Me - Van Nuys, California

I used to LOVE Norms. I miss the old days. I know that prices have gone up everywhere, but I could always count on Norms to deliver on pretty good quality, as well. Sadly, I just haven't been happy with my last few meals there. They've got a lot of good things going for them: the setting is retro-groovy, and the servers are still great. But if I'm not happy with the flavors of the food, I just can't justify spending the "new" prices. read more

I've dined at various times over the years at a few of the Norm's restaurants. This one has a great, old school diner ambiance. The menu is diverse. My visits are usually very early AM so I'm a breakfast dude here. A good selection of omelettes, various egg dishes, waffles and French toast. I love their pancakes with an egg scramble with cheese, bacon, salsa and green onion. The service is always very good here as is the food which is reasonably priced for the quality. Norm's is open 24 hours and I love that it's always available when I'm hungry in the AM. Norm's never disappoints. read more

NORMS - The counter and seating - Diners Near Me - Van Nuys, California

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Kristina was absolutely amazing. From the moment she greeted us, she was warm, attentive, and genuinely made us feel taken care of. She checked on us at the perfect times and kept such a positive, friendly energy the entire visit. You can tell she really cares about her guests and takes pride in what she does. Service like hers makes the whole experience so much better. Thank you, Kristina, for being so sweet and making our visit memorable -- we'll definitely be coming back because of you. read more

Fast and friendly service. People go out of their way to make you feel welcome. Everyone here is friendly and delivers prompt service. The food is excellent, delicious and well priced. read more

NORMS - Friendly service. Great food. - Diners Near Me - Van Nuys, California

I want to give an awesome Shout out to the Best Server Ever ... Kristina, at Norms Restaurant on Sherman Way ;) !!!! My friends and I took my mom out to her favorite place, Norms for her 82nd Birthday this Friday the 26th. It also happened to be National Pancake Day where for 99 cents you can get pancakes for dine-in or take out. Pancakes at Norms are my mom's favorite. We all ordered pancakes to take home!!!! The food and service was excellent!! We ordered appetizer sample plate, club sandwich, fish and chips, chicken fettuccine Alfredo, porter house steak with eggs, t-bone steak with eggs (both with hash browns and pancakes), tres leches for mom and we also shared the large sundae. Watermelon lemonade with Boba was a hit as well as strawberry milkshake. The corn bread was great, too. Kristina came out with the deserts and candle and got our side of the restaurant to sing my mom "Happy Birthday "!!! We all had a blast and I can't believe its Norms 75th yr anniversary !!!! Thank you, Kristina and Norms-Sherman Way !!! read more

NORMS - Her tres leches bday - Diners Near Me - Van Nuys, California

I recently visited Norm's with my in-laws and my wife, and let me tell you, it had been a while, but the food is still delicious! I absolutely love having breakfast for dinner pancakes, sausage, eggs, bacon t's all so tasty. The customer service is consistently excellent as well. read more

Kristina was an amazing waitress, had us laughing and enjoying every minute of our time here at Norms in Van Nuys. I ordered the country fried streak and it was delicious. My sister ordered the huevos rancheros and well let's just say pictures are worth a thousand words. read more

NORMS - Diners Near Me - Van Nuys, California

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