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NORMS Restaurant

3.2 (678 reviews)
Open 7:00 am - 10:00 pm
Updated 1 month ago

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NORMS RESTAURANT ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Outdoor seating

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Maple bacon pancakes!
Tony J.

Alma is the new manager, and wow, there's been significant positive changes to this Norms location! Our waitress Jacqueline, is very attentive toward each table. There were a few hiccups, but overall a pleasant meal. Would like to note that there were stains or dried food on my silverware. (See Pic) In addition, when the other customers, in the booth next to us got up, we noticed an unpleasant odor. Yay, the food finally arrives and it looks delicious ! Friend says the food is tasting wicked good. (See Vid.) Best Part: Only 14 dollars and 99 cents baby back ribs, half rack of tender meat. The meal went beyond my expectations, quite good surprisingly ! (and it passed my how does it taste the next day reheated test too) Would also like to mention that they make very good sauces themselves too. - As well as the dressings for the salad. In conclusion, definitely gonna come back, Norms is especially great when you're on a budget! Considering going back and getting these meals to go !

So reality vs what is advertised is very different.
Andrew V.

Had a great meal here at norms. Jenny was fantastic at helping us suggest some things that other family members wanted to go. All in all Norms is always good for some pancakes when your craving them later in the day.

HALF RACK & SHRIMP HALF RACK & WINGS
Jessica M.

This restaurant was clean. It is a great place of nostalgia for me. Classic American food options some things were bland was I could not give 5 stars. The prices are unbeatable and the portions are generous. You will need some salt and pepper nearby but food is worth it! The waiter was friendly and accommodating.

Deliciousness
Betty H.

Located on E. Katella Ave near N. Tustin St. with plenty of parking. We stopped here on Saturday afternoon for a late breakfast. We were seated immediately by a friendly hostess. I had their 'Lumberjack Breakfast', which consists of 3 eggs, 3 bacon strips, 3 sausage links, hashbrowns, and 3 pancakes. I topped my pancakes with strawberries. Food tasted delicious and fresh. The service was great. Shout out to our server, Marco who was extremely attentive, making sure we were well taken care of throughout the meal. The restaurant was clean and organized during our visit. Overall, we had a great experience at this location and will definitely return.

Food counter.
Jenn R.

Went here for the nostalgia of going with friends late at night ordering breakfast for dinner. Ah, the memories! Old school diner vibes, this restaurant kept up on the cleanliness too. THE FOOD. - Sirloin Steak & Eggs | Notably, the sirloin steak was juicy and flavorful; much more than expected. Hashbrowns were crisp and buttery and the over easy eggs were cooked right. Recommend trying this dish out. - Pancakes | Fluffy and buttery. THE DRINK. - Iced Tea | Your standard, run of the mill iced tea. Nothing fancy. THE PARKING. Free parking available, no issues finding an open spot. COMING BACK? Yes! I loved the dish I got and would go back for that exact thing. Oh, and the staff was prompt with getting all our food out so we didn't have to sit there being hangry.

We came to Norms after a long day at Disneyland and were sat immediately. We were lucky enough to be placed in Marcos's section, and he truly made our visit exceptional. His service was beyond wonderful--warm, attentive, and genuine from start to finish. He checked on us at the perfect times without ever feeling intrusive, and his recommendations were spot on. You could tell he really knows the menu and takes pride in making sure his guests have a great experience. Marcos had such a friendly, welcoming energy that made us feel right at home. Even though we used to live in Orange and have since moved away, he made our visit feel like we never left. Coming back for the night and returning to our favorite restaurant was nostalgic, and Norms was exactly how we remembered it--awesome! Thank you so much, Marcos, for going above and beyond. You were truly wonderful, and we will definitely be back!

Absolutely appalling bathroom Wonder how your kitchen looks
Joey B.

One of my favorite places has mad a turn for the worst! Food was disgusting pancakes tasted completely gross. Waffle had chemical taste to it and was undercooked. My eggs were burned and onions and other weird things in it when I just ordered eggs. Extremely hot in here and uncomfortable. I don't think I'll be coming back to spend my money here! Come in on the 10/11/25 at 2:53

This has to be a joke right? $15.99 and this is the amount of hash brown to get. Sure, doesn't look like the menu photo. I won't be coming back

Thanks Nicole

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7 months ago

Jennifer was a great waitress, very tentative, friendly, and helpful. She made our experience worthwhile. Thank you Jenny.

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Norms R.

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6 months ago

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7 months ago

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9 months ago

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7 months ago

Jenny was the best , very nice and helpful. Give this woman a raise ..............................................................

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8 months ago

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7 months ago

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8 months ago

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8 months ago

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9 months ago

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4 months ago

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8 months ago

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8 months ago

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8 months ago

Great Food. I was lucky enough to be waited on by Jenny. She was very nice and attentive. Would go back again.

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4 months ago

Ordered breakfast and the French toast was delicious. Our server Jenny was on top of everything and quick with service. Thanks Jenny!

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9 months ago

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9 months ago

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3 years ago

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9 months ago

Went earlier this evening and my waiter was Jenny. She was very nice and super helpful she made sure that we got everything we needed.

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2 years ago

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9 months ago

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9 months ago

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6 months ago

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5 months ago

Jenny was fantastic!! Food was delicious, the service was bomb, and the ambiance was really comforting

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5 months ago

The Food was good and, our server Jenny was amazing and funny and had great service. I would come back again

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2 years ago

Coming back again after that terrible service , just to get even more terrible service ‍. This place needs help bad!

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11 months ago

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1 year ago

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6 months ago

Jenny did a tremendous job and the food was delicious! Did take long to be seated either.

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1 year ago

Nicole provided amazing service and was quite attentive to our needs. Her hospitality is rival to none, and her patience knows no bounds.

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6 months ago

Marco provided amazing customer services and was very welcoming. Highly recommend Marco and this Norms. Great Job Marco.

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11 months ago

Came to eat and Marco was very attentive and had awesome hospitality. We will be coming back soon. Thank you

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1 year ago

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1 year ago

Jenny is sweet and has great customer service skills! Thank you, Jenny, for the wonderful service!

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1 year ago

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1 year ago

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6 months ago

Service was fast and efficient and food was good. Jenny is a good and friendly waitress.

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6 months ago

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6 months ago

Jenny helped us out she was super fast and nice! I totally would come back agian and ask for her to help us out!

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1 year ago

I came with my mom and the food was excellent. Jenny was very nice and did a great job at attending to us. Definitely will come back soon!

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Page 2 of 17

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Finney's Crafthouse - Orange

Finney's Crafthouse - Orange

4.3(1.1k reviews)
1.8 mi
$$

The food was great! We sat at the bar before the lunch rush…read morecame through on Saturday. Bar staff is attentive and quick to put in our orders after we sat down. Plenty of beer selections to choose from, but I actually opted for a dirty soda!! Diet Coke, vanilla cream, coconut and lime ‍ Good selection and variety of options on the menu, we want to come back to just try a mix of appetizers- they had a lot to pick from. We ordered a few apps and some entrees: Deviled eggs, Crispy Tuna, Southwest Chicken Bowl and Pepperoni Pizza. All were very tasty, we cleaned the plates! They have a lot of seating, as well as an outdoor patio. Plenty of TVs if you are wanting to watch a game. We will definitely be back for more options on the menu!

When they're good, they're great. Good prices, good food. But lately the service has gotten so bad…read more The first couple years they opened, my wife and I would come here almost weekly. They were consistently good. Then we saw the service start to slip about 6 months ago. I'm writing this review waiting at another restaurant down the street because we just walked out of Finney's after getting seated. This is the second time we've walked out of Finney's. Both times we just got tired of sitting at our table waiting for a server to come talk to us. They see us. They know we're there. No "hey we're really busy but we'll be right with you." Just no one seems to be responsible for taking our order, and so no one even checks in. It sucks. Finney's was great. Oh and they should get rid of the skeeball. Super annoying.

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Finney's Crafthouse - Orange
Finney's Crafthouse - Orange
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Tartan Room - Prime Rib and Lobster

Tartan Room

4.1(529 reviews)
1.7 mi
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Pleasantly surprised!! Super happy that I picked a local spot for dinner and we will absolutely be…read moreback. Love the old school vibe from growing up when times were more simple. The food was great wonderful, service was provided like a team and the ambiance with live music was so nice- can't wait to return again soon!

You can tell by the way the owner responds to reviews that he clearly doesn't take criticism well…read more Instead of addressing concerns professionally, he resorts to personal insults and low blows about people's appearance and financial situation just because they had an experience he doesn't want to own up to. The owner claimed we forgot our IDs, which isn't true. One of us simply left it in the car and went back to get it. He also claimed one of us was wearing a tank top, which was completely false. It was a regular short-sleeve shirt. Maybe the owner should learn what a tank top actually is before making assumptions and insulting customers. On top of that, making comments about people "living at home" and not being able to "afford sleeves" was immature, unnecessary, and honestly just embarrassing behavior from a business owner. The whole experience was strange and uncomfortable. Considering it was a weekend night and there were only about four people there, the place already looked like it was about to close down. After the way we were treated, it's not hard to see why. I give it a few years since most of it audience is old and passing away with it

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Tartan Room - Bar

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Tartan Room - Salad and bread

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Tartan Room - Queen cut prime rib

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Reunion Kitchen + Drink - Handcrafted Cocktails

Reunion Kitchen + Drink

4.3(4.1k reviews)
4.2 mi
$$
Locally owned & operated
Outdoor seating

What other better place to celebrate our friend reunion at a place called "Reunion"? ;)…read more We were looking for a good brunch place to try out and found this place near Corona. Parking: I had no problem finding parking spot as the lot is huge and shared with many other businesses. Interior: We were seated right away without any wait time as we arrived when they just opened. We were seated in a dark area of the restaurant (think bar vibe) so I was a little not sure at first. Most brunch places I went to were always filled with sunlight and bright colorful interiors. This place embraced a classic, quiet feel, something like a Steak House would have. Service: Our server's name was Susan I believe, who was nice and attentive through the whole meal, despite the crowd slowly built up and filled the restaurant. She never failed to check back on us, not just once but twice and refilled our water. She probably isn't as familiar with the brunch menu favorites but seem to know more about the Main menu. The General Manager came out and greeted us because most of their customers are regulars and it's uncommon to have first timers like us visiting. This nice hospitality made us feel very warmly welcomed and impressed. Food: I couldn't decide whether to go with the Slow braised beef on the brunch menu (braised beef benedict) or the main menu but ended up going with the Main menu to get a good portion size. It was a perfect choice because the beef is just amazing. It was cooked to a soft perfection, well seasoned, the roasted vegetable was also cooked just right and not super raw/ crunchy like other places. Then the star of the show arrived - the butter cake. As Susan suggested, this is their most popular dessert and I can see why. The butter cake comes piping hot with the ice cream on top. There's a nice sugar crunchy feel near the bottom of the cake. It's so delicious that I want to come back just to eat this cake. We had a great time overall and would love to come back.

Love Jet! Who hired him? I want him to work for me. lol. Amazing customer service!!!…read more Always love coming to Reunion!

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Reunion Kitchen + Drink - French Toast

French Toast

Reunion Kitchen + Drink - Chicken and biscuits - Brunch

Chicken and biscuits - Brunch

Reunion Kitchen + Drink - Oatmeal Brulee

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Benchmark - Short Rib Rigatoni

Benchmark

4.5(1.8k reviews)
4.3 mi
$$

Lovely atmosphere and bites. Service was pleasant. Food was unique and tasty. Have been back…read moreseveral times.

Cute, ambiguous corner, with greenery and peaceful vibes. Very much enjoyed the nature aspect of…read morethe interior design and it made a great photo opportunity for me and my friend. Service went well, checked in here and there, made sure we got our order. We tried three dishes and two drinks LAVENDER HAZE (Mocktail Version) - 3/5, very pretty, but tastes a bit watered down. Someone try the alcoholic version and let me know what it's like haha. BENCHMARK BLOODY MARY: 5/5 my friend liked it and it was spicy! ENCHILIDA SUIZAS, lobster + shrimp filling, corn, poblano cream sauce, pickled red onion, cilantro, queso fresco, I give 5/5, I enjoyed the combination of the sauce and enchiladas, it wasn't overcooked and had a great refreshing savory flavor. Plated very nicely, visually appealing. BULGOGI KIMCHI FRIED RICE, fried eggs, gochujang, green onion furikake, pickled radish, cilantro, I give 4/5, overall I enjoyed this plate, but I do feel the beef could have been slightly stronger in terms of flavor? The rice was holding all the spices and taste. DULCE DE LECHE FRENCH TOAST, crème fraîche chantilly, brûléed banana, chocolate sauce, maldon salt, I would give 5/5, presentation was beautiful, taste wise I really enjoyed it, had a very good balance of sweetness and not too strong. I know my ratings are less than a 5 in general, but I really felt the whole experience was pleasant, enjoyable, good food and good vibes, therefore 5 out of 5

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Benchmark - Date night ambience

Date night ambience

Benchmark - GUAVA PALOMA $8 and FRITTO MISTO $10 calamari, shrimp, pickled vegetables, aji verde sauce. grilled lemon

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Benchmark - Short Rib Pasta

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American Grub - Black pepper garlic fries.

American Grub

4.4(1.6k reviews)
4.7 mi
$$
Women-owned & operated
Outdoor seating

A friend recommended American Grub, thank you! When you…read morewalk inside it just feels like a place you want to eat "American Grub"! The menu is detailed, you just have to pay attention to things like the burgers don't come with condiments unless you ask for them, especially if you're getting your order to go! The food was really good & exactly what we were expecting. The service was great as well, the staff are very attentive. Happy that it's local, we will be going back!

It is always a pleasure to support local businesses here in Tustin, and American Grub has certainly…read moreimpressed me in several key areas. I wanted to share some comprehensive feedback regarding a recent experience, aiming to highlight both your successes and areas where further refinement could elevate the customer journey even further. First and foremost, I must commend your team for their exceptional warmth and hospitality. From my initial phone call to the moment I picked up my order, I felt genuinely welcomed and valued. This level of customer service, which often feels lacking in many establishments today, truly sets American Grub apart. It creates a welcoming atmosphere that significantly enhances the overall experience, and I sincerely hope this commitment to friendliness remains a cornerstone of your operation. However, I encountered a couple of points that, in my personal opinion, warrant consideration for improvement. Regarding the payment process, I felt a degree of apprehension about providing my credit card details over the phone. While I understand the operational need to secure orders and prevent potential losses, particularly for larger transactions, for a single item like my bacon cheeseburger, priced at $17.24 including tax, this practice felt somewhat disproportionate. I also noted the 99-cent fee for online payments, which, while minor, might deter some customers who are seeking convenience without additional charges. Perhaps exploring alternative secure payment links for phone orders or adjusting the fee structure for smaller transactions could enhance customer comfort and streamline the process. My primary concern, however, arose upon returning home. Despite ordering a bacon cheeseburger, I discovered the burger completely lacked bacon, as well as any form of sauce or mayonnaise. This oversight had a significant impact on the meal; the absence of these core components rendered the burger quite bland and far from the experience I had anticipated. When ordering a single item, the expectation for meticulous attention to detail is particularly high, as there are fewer variables. Consequently, the overall value of the meal, given the missing ingredients, was not quite met on this occasion. I did reach out to the owner privately via email to discuss these points, and I appreciate their responsiveness and transparency in addressing my feedback, particularly concerning the rationale behind the phone payment policy. It is reassuring to know that your business is open to customer input. My hope is that these observations can serve as constructive input, allowing American Grub to continue refining its excellent service and product quality. I remain a supporter of your local endeavor and look forward to seeing these aspects addressed. Thank you for reaching out. To clarify, all my reviews and communications are crafted solely from my personal experiences and genuine perspectives, not AI. Every word and insight you read is authentically mine, driven by my commitment to provide honest feedback. Even though the review was long..(lol) I wanted to make sure the details are accurate and understandable. Plus I think you and your establishment are great and I wanted to detail that as well Kimberly.

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American Grub - Double Cheeseburger

Double Cheeseburger

American Grub - We like to take our hard seltzer's to a higher level.

We like to take our hard seltzer's to a higher level.

American Grub - Craft beers on tap!

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Craft beers on tap!

NORMS Restaurant - diners - Updated May 2026

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