I went in to buy a Sub and Isaac gave me great customer service despite the fact that I made a huge mistake when it came time to pay. He was so sweet and kind. Thank you for such a great experience. read more

10/10 The Club Sub - I love this sandwich and every other one they offer here. They definitely don't skimp on the meat, which is great, and it's relatively more affordable than other sandwich spots I've seen around. Cost - $11.65 read more

Went in to order a sandwich. They had a largebanner with a deal. A regular #2 sandwich with chips and a drink. So it was my turn to order and I stepped up to order the special. When I went to pay the girl who made my sandwich and rang me up said they're no longer doing that special. I said well it's advertised right there and she said sorry I can't honor it. She said the deal would be back in April. What? You cannot honor the promotion you're promoting? It's not a big deal but they should honor things if they're advertising them. I wouldn't have ordered a #2 sandwich but I figured I would try it because it was the special. read more

Jersey Mike's Subs - Promotion they won't honor - Sandwiches Near Me - Orange, California

App is very easy to navigate and schedule pick/ups, add in any additional instructions, and make modifications. Parking is easy in Tuskatella Center, and your order is ready at the exact specified time. Only drawback is the pricing for the portions. I know food prices have gone up a lot; however, the portion of meat to fillings was pretty low for my sub in a box.... My guests were still hungry after their 6" sub. I paid $89.99. read more

Jersey Mike's Subs - Sandwiches Near Me - Orange, California

My sandwich was excellent but what was super outstanding was the staff today! They were engaging with everyone who entered, finding common ground to chat as they provided quick service and just genuinely pleasant and present. The store was clean, well stocked and in good order. Bread was nice and fresh. Overall the team on staff today, June 17th at about 12:15pm just stellar all around. read more

Jersey Mike's Subs - Delicious! - Sandwiches Near Me - Orange, California

I'm writing to complement your staff as well as find out a potential opportunity to improve the Online Ordering process. I spent an order for 25 sandwiches. It was a mixed variety of eight different ones although I didn't make any changes to the standard components. Your staff did an excellent job of putting all these sandwiches together and did this in the midst of a very busy and constant line of customers inside the store. It was actually quite amazing that they were able to keep everything moving with so many orders. My suggestion regarding the Online Ordering is that your system make an allowance for the number of sandwiches ordered in setting the pick up time. The pick up time was set 15 minutes after the ordering time which honestly is not realistic, and if you somehow track that it might make it look like the staff for not actually completing the order timely so my suggestion is perhaps that the system adjust the pick up time based on the side of the order. This would allow some more flexibility for your in health staff and also allow customers a realistic pick up time rather than showing up at the designated pick up time only to wait because the system created in nearly impossible pick up time. In conclusion, again compliments to your area, friendly, and extremely hard-working staff. I was very impressed with their professionalism and their ability to create so many sandwiches and such a short amount of time even in the midst of all the walk-in customers. read more

I started trying out Jersey Mike's and liking their sandwiches. The Mini size is perfect for me. I don't eat a lot so it's the perfect portion. My go-to is the Italian - it's nicely loaded with everything so it's very filling for me. I usually order from the app to save time. The only complaint I have for this specific location is they don't have a pick-up area for app/online orders. I hope they don't expect us to stand in line just to pick up our preordered food! I had to seek out staff in the back to ask for pickup, which felt kinda awkward. But there was a long line of customers ordering so I didn't want to deal with that, as that would've defeated the purpose of app ordering. read more

Love Jersey Mike's! This location is great! All the workers are so friendly and helpful whilst providing speedy service. Their turkey subs are our favorite! Inside is nice and cozy with lots of seating available plus there's a courtyard if you want to eat outside I. The nice California weather. Such a great addition to this shopping center and still going strong! read more

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Jersey Mike's is GOATED when it comes to chain sandwich shops. The quality and quantity here always hit read more

Jersey Mike's Subs - Sandwiches Near Me - Orange, California

I love how friendly the staff is and how fast they work! I spoke to the General Manager and Assistant Manager. Both are so sweet and they are so friendly which is very important when you work at Jersey Mikes. I would be coming back! read more

Arrived at 8:35 tonight, 25 minutes before close, and they said it's corporate policy to close the grill 30 minutes before close. Cold subs only. Not nice. read more

I've eaten the same sandwich at different Jersey Mike's & this store is above all! Sandwich was delicious, juicy, hot filled with plenty ! The store is clean & it's obvious the men here care. Omar made my sandwich & it was beyond perfect! Thanks guys, now I know I can just drive a little to get the best sandwich! #26 read more

This is the worst jersey mikes location in Orange County. Workers are so rude. The manager Isaac was really rude and had a nasty attitude. He also wasn't wearing a hair net which violates health and safety codes. This place needs to be checked because I'm sure they don't clean up either. Do not go here. read more

Well-lit, clean restaurant. The service was excellent. The crew assisted me as soon as I walked in. I ordered ahead. The prices are kind of high but the food was delicious. Makes you forget about the price. Regular will run you about $11. So delicious. Don't forget to sign up for their membership app. read more

Jersey Mike's Subs - Clean ordering counter. - Sandwiches Near Me - Orange, California

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Shout out to Melina and Nick! This is my favorite jersey Mike's! Great customer service they aim to please! Come to this one for sure because of the customer service and the amazing quality read more

The crew working this morning was so nice and amazing. I was having a day and placed my order at the wrong location. When I called to cancel they were so nice to help. Even though my order could not get cancelled I still was able to go get my order. When I arrived I was greeted with tv smiling faces. My order was ready and the manager was extra friendly. I'm bummed I didn't grab his name. I just have to say the sandwich was delicious and the crew being so friendly made my chaotic day better. Thanks a bunch I'll be ordering more from this location. read more

Jersey Mike's Subs - ##7 Turkey and Provolone extra mustard. - Sandwiches Near Me - Orange, California

I love their sandwiches and the staff. Shout out to Nick who's the Assistant Manager. He's usually slicing the meat and no matter how busy it is he's always smiling and asking how your day is. He's very professional... actually all of the staff is great read more

Horrible service always. Employees don't listen, rarely get simple order correct the get attitudes. They are disgusting

Got the #13 - with all the meats! Very good and really well seasoned. Not the bland sandwich you'd typically get from a chain. We'll be back. read more

While the workers are very friendly, they work on too many sandwiches at once, resulting in a backed up line that won't move and no matter how near the counter you are - you won't know how close you are to ordering. When you have eating restrictions, watching them take three orders behind yours, and several call in orders and then they can't remember which one is yours? Real cool. Good job Jersey Mike's. I prefer the freshness of the food from Jersey Mike's to that of Subway, but I prefer how Subway handles making a sandwich. The quality of the food is why I'm not giving Jersey Mike's one star. read more

Isaac was killing it. He remembered regulars orders and was making sandwiches so fast but also accurate while having great customer service.

This location knocked my sandwich order out of the park! I used the app and it was done super quick and with friendly service. Keep up the great work, will be back read more

I ordered a #55 which is a chicken cheese steak . My sandwich had barley any chicken and most of it was Jalapeños I had to throw it away. I love jalapeños and even this was too much.They will not respond to my complaint so here's a review instead read more

Jersey Mike's Subs - #55 small - Sandwiches Near Me - Orange, California

The guys working behind the counter were very helpful and friendly. They gave me some great recommendations and were very knowledgeable on each sandwich. I felt Nick took his time to explain the 3 different sandwiches I had questions on. I will definitely be coming back to this location. read more

Horrible customer service! The guy with long hair had me read out my order to him and as he was making my order he was forget certain items on the order. I reminded him to add them on and he would get upset. Last time going to this location! read more

This is a typical Jersey Mikes. Quality ingredients and fresh food prepared in front of you. We visited on a Saturday afternoon during rush. It's not their fault but it took 30 minutes for our order which is much slower than norm. I'd recommend ordering online for pick up. The cheesesteak is a crowd pleaser as always. Hearty portion of meat and quality bread. My daughters favorite. read more

I placed my order online and picked it up. I ordered a veggie sub in a tub, thinking it would be loaded with the veggies I ordered. I paid extra for avocado, bringing my total to over $11.50. What a disappointment. My bowl wasn't even filled with lettuce. They did throw a few pieces of veggies in. I should have taken it back, but I was working. read more

Jersey Mike's Subs - Veggie sub in some tub. - Sandwiches Near Me - Orange, California

The restaurant was clean and well organized. The staff listened to my request, made suggestions and my order was correct with no complications. The staff was super friendly and didn't make me feel rushed even though it was lunch time with a line. great all around. BS read more

Nit a good experience the staff was not in sync at all and proper hygiene with changing gloves before using cash register all that very important protocol so we/us consumers do not get ill ....All in ALL not in safe place to eat... The hispanic manager was cocky and did not manage his staff and you could tell none of them were properly trained Be safe read more

This is really more of a 2.5 stars, but I rounded up because the sandwiches are always good here and our order is always correct. The service at this location is unbearably slow. If you order online for pick up your sandwich will not be ready until 30 minutes after the promised time. (Today it was actually closer to 45 min after the promised order ready time!) It happens every time I order, so it wasn't just a fluke. It is a somewhat busy location, especially at lunch, but the pace of the employees is also just really, really slow. And they're not especially friendly here. So plan ahead. read more

Good food always and good service. Thanks I will return. I do recommend. Great subs and good selection.

Jersey Mike's make a great #8 Mike's way! Perfect sandwich on a warm summers day, fresh and tasty! read more

Last 3 visits I've left unsatisfied. The wait times have gotten out of control which is why I dislike coming here. But the Mister was hungry and wanted a chipotle cheesesteak. Next time be can visit the JM by his office in South Bay. Last 3 visits my sandwiches were incorrect. This recent visit both of my sandwiches were in correct. One of which was incorrect twice. There is a old saying "too many cooks in the kitchen" Someone takes your order, starts slicing the meat and cheese then passes it to the next person. Then it goes to The cashier. The person slicing is usually working on more than one sandwich. This is how mistakes are made. Hot sandwiches are sent to another counter so you can't see what they are doing. I really do like Jersey Mikes. They do execute one of the better sandwiches and have a good reward system. The Philly is so good. The Italian Mikes Way as cold sub is super yummy too. However I think I will avoid this place during rush hours or perhaps order online. So yea, service needs improvement but the food is good. read more

Our sandwiches were good. It was the service. 2 out of 3 employees were so rude. Not the first time. Won't be going back to this location even though it is closest to our house. read more

My complaint is about the service. My wife went in today around 3:50 to get me a tuna sandwich and the Gentleman assisting her was very rude. My wife wanted to add a few ingredients and every time she added one, he attempted to close the sandwich and try and close out her order. She kept having to say that she wasn't done and wanted to add more things. Finally towards the end with her last request , he made the comment of saying " well, that's extra" 1) no need for the attitude dude 2) we know it extra 3) are we not allowed to customize a sandwich to how we want it? Improve your customer service skills my man. Totally unacceptable read more

This location work's extremely hard on Orders! My favorite location... The employees are overly friendly. read more

10/10 customer service. I'm not much of a person to leave a review but with the kindness I received today I felt like I needed to leave one. Melina is an outstanding employee! Not only was she eager to work, she was also extremely kind to each customer she handled. I'll definitely be coming back in the future and recommending my family to come back to jersey mikes! We stopped ordering due to issues with the old establishment but this new team seems great! read more

My husband and daughter went there today to get some sandwiches . It was their first time and it will be the last time! They were treated very rude by a very rude female employee. You do not slam a your pen and go into a fussy if someone adds another sandwich! I would think you would be happy that you are making more money! If you want more people to visit your sandwich place I recommend you get friendlier employees. I understand everyone has bad days. This is unprofessional. Maybe some customer service training would come in handy! read more

Horrible all around I am sure if the customer can go in the back it like toxic bomb went off not sanitary ones soever They changed their gloves after touching cash before making the next sandwich read more

Ordered my lunch for pickup. It took 15 extra minutes to get my food than for when the pickup time was for. They helped waves of people with their order who came in way after me, and they knew I was waiting there. Why? Lesson learned I guess. Not to go here again. read more