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    Nordstrom Rack

    3.5 (215 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Front entrance
    Lily S.

    I do most of my shopping online nowadays, but I love the convenience of pickups and returns at Nordstrom Rack now that they honor merchandise from Nordstrom stores as well. This was especially true during the Nordstrom Anniversary sale 2023. I placed my order on Wednesday evening, and my items were ready for pickup on Friday. After trying everything on at home, I then did my returns on Saturday. The pickup and return process was very quick and organized. There's a special line for order pickup, and they put everything in a cart for you and even offered to roll it out to the car for you. Nordstrom has a reputation of good customer service, and I'd say that extends to this Nordstrom Rack too.

    Front of the building
    Michael W.

    Beautiful looking Nordstrom Rack store when I arrived in front of the building. That was what I thought. I have a high hope before I walk into the store. Lol! The minute I walk into the store. They look no different than the other Nordstrom Rack. Unfortunately, they're the same as the rest of the Nordstrom Rack stores. I can't find anything I want to buy anymore! The store is clean, well lighted, and organized pretty good! Shopping is comfortable! But it missed the merchandise as what they have in the past!

    Zaro K.

    It's so disappointing when you're trying to shop in a store in a dog is sniffing around your feet. Unless your a service dog you absolutely have no business being inside a clothing store. It's unsanitary & disgusting. Lazy dog owners think taking their dogs to malls, grocery stores & big name stores is a way to get them to walk! Try a dog park! I'm disappointed Nordstrom Rack allows this!

    Adidas & Sperry's- women's size 6

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    3 months ago

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    Nordstrom Inc

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    5 months ago

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    7 days ago

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    28 days ago

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    9 months ago

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    4 months ago

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    5 months ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    This a great store to go with a selection of items. The service is great, even when crowded. The value is great on most items.

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    4 years ago

    I have to come to refund, appreciate the short wait for refund. The cashier is very efficient, they also help with refund.

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    2 years ago

    Great customer service. The return was easy. The store is always clean. The cashiers treated customers with respect.

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    5 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    4 years ago

    Awesome deals and very good service returns accepted with reciept or not they will look up

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    9 years ago

    You can seriously find random clothes or shoes here for a cheaper price which I totally love lolx.

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    15 years ago

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    Page 1 of 6

    Ask the Community - Nordstrom Rack

    Is this location officially closed?

    No it is not. Just walked in and bought something.

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    Review Highlights - Nordstrom Rack

    I usually go to the nord rack in san leandro, south city and san francisco, and I just figured all the racks were the same, until I came here.

    Mentioned in 14 reviews

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    Old Navy

    Old Navy

    3.2
    (101 reviews)
    0.1 mi
    $$

    I did a bunch of shopping for Christmas and well the deals were on fire all over the place…read moreincluding Old Navy. I saw some really cute Disney sleep shorts and for only $5 I couldn't say no but I didn't have enough for their default free shipping so I hoped that an Old Navy nearby would have it so I could just pick up. Thank goodness Old Navy at Pacific Commons had it. L O C A T I O N Old Navy is located west of 880. In the area right next to the freeway. It's near Sephora and Coldstone. There is a lot of parking in this shopping area so it's not hard to find parking. They also have designated 5-10 minute pick up only spots which I utilized when I came in. I N S I D E It does smell funky in here. Not sure what it is but it's funky. I walked in and went directly to the line for the registers as I didn't know how else to pick up an order. It said there's a designated spot. I saw a sign but not really a place to line up. S E R V I C E I did wait a bit in line as there wasn't many folks shopping the day I stopped by. It was a weekday. When I finally got to a register, I pulled up the order bar code from the email I received and they found my order and I went out right away. I did have to come back to return my order and again, I went on a weekday and although 3 registers were open, they were all busy with complicated transactions or returns. After I finally get up there to do my return, I didn't have a bar code but they were able to find my order on my account and easily did my return. That part didn't take too long. O V E R A L L Old Navy is a place I used to shop a lot as a teenager due to the deals. I find myself not gravitating to it as often as other stores but when I see a deal and cute items, I will shop here. It was easy to order online and do a store pick up. Unfortuantely wait times can vary and can cause an easy 5 minute stop to become 15-20 minutes. Again not too bad but wish it could be faster. I will definitely utilize this store in the future due to the proximity and the easy parking, but unlikely to often shop here.

    Visited this store yesterday and came out as an extremely happy customer only because of the…read morecustomer service at the checkout counter. Lola did everything to resolve all queries . She was extremely polite and patient. She also put in extra effort to call up another store . She also looked into the stock in the current store and found another trouser with the same size , but a different color. Not only this, she maintained her composure while she was training a new customer associate. Kudos and best wishes to this young lady !

    Photos
    Spend that Super Cash!
    Spend that Super Cash!
    Old Navy Store Front, Pacific Commons Shopping Center, Fremont, CA.
    Old Navy Store Front, Pacific Commons Shopping Center, Fremont, CA.
    Old Navy Store Front, Pacific Commons Shopping Center, Fremont, CA.

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    Old Navy Store Front, Pacific Commons Shopping Center, Fremont, CA.
    Therapy Stores

    Therapy Stores

    4.4
    (536 reviews)
    9.9 mi
    $$

    This is an interesting store located on Castro street , Mountain View…read more It is called " Therapy Stores " because it carries so many cute items that would made you smile I love the painted shells , mini ceramic vases and trays . Some handmade dolls and animals: men and women mini felt dolls , stuffed animals that are so cute ! There are earrings , hair clips , leather handbags , wallets , pens , umbrellas with colorful duck heads , etc You would definitely find one that will make you smile !

    This was a fun store to peruse through in downtown Mountain View. It's surprisingly a NorCal only…read morefranchise of small stores selling gifts, accessories, and other small knick knacks. It's probably the best bet to get a gift that is cute and unique but you want it to lean more towards being western and not too kawaii and anime. Think of gifting a punny keychain or cute Jellycat versus a Chiikawa plushie or anime acrylic if that makes sense. Meaning that it's probably easier and maybe more acceptable to get a slightly more normie a gift here than it is elsewhere. As you can see, I'm learning what it's like to touch grass and re-integrate into human society. There's a good number of plushies, Jellycat and unique ones like a pink fairy armadillo mole one, tote bags and socks, nice range of jewelry, lots of California themed goods if you're looking for souvenirs that aren't mega generic, and they have a lot of other items as well. As with the quality and high regard some of these items have (Jellycats are NOT cheap), it can be a bit pricier, so make sure that you shop around and check prices elsewhere and that you actually truly care about the person you're getting stuff for and it's not a forced obligation one (family member you're ugh with or coworker Secret Santa that you barely know). Maybe a couple cute things I had my eye on, but it wasn't really for me (speaks volumes about me), but I can see how a store like this works in a pinch if you're gift shopping.

    Photos
    Handbags
    Handbags
    Love Amano Studios
    Love Amano Studios
    Therapy Stores

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    Ross Dress for Less

    Ross Dress for Less

    1.9
    (178 reviews)
    3.1 mi
    $

    Two stars: one for the cute stuff and the fact that I know how to get here…read more This location seems to be getting worse and worse though every time I come here and is slowly becoming my least favorite location. I don't know why I still come here. Last time I bought something, went to self checkout, and found out the security alarm was still on when I got home, even after I thought someone removed everything. This wasn't the first time it happened at this location. To avoid coming here again, that time I went to a different location to have the alarm taken off and had no issue. I really don't see the point of self checkout at this location as others said. It provides no benefit here and is not that much faster, as you still have to go to another counter to get alarms, security tags and whatever the hell else removed. Plus they want proof of receipt/checking your items here. Today, I figured I'll give it another chance, but when I tried to pay with the cashier to try and avoid any mishaps, the lady says they don't have any bags. I was thinking like what the hell? You're a store, how can you not have bags? I told her I didn't want the item any longer and walked out. This was the last and final straw. Too bad, I'll have to stick with other locations. This location doesn't seem to care about helping customers or doing their job properly.

    I was shopping at this Ross with child when she had an urgent need to use the restroom. An employee…read moreat the fitting room told me to wait by the restroom door and said she would come unlock it. I waited for about five minutes, but no one came. I walked back to the fitting room and politely reminded her. She said, "Oh yes, I'll open it now." I went back and waited another five minutes, and once again, no one showed up. It was very frustrating because this was an emergency for my child. In the end, we had to leave the store without making our purchase. I understand that restrooms may need to remain locked, but when an employee tells a customer they will open the door, they should follow through--especially when a child urgently needs to use the restroom. I hope customer service improves so other families don't have the same experience.

    Photos
    There's a line and this worker just standing on the phone with  the security  , shake my head
    There's a line and this worker just standing on the phone with the security , shake my head
    Frog
    Frog
    Ross Dress for Less

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    Nordstrom Rack - deptstores - Updated August 2026

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