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    Foot Locker

    2.0 (21 reviews)

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    Michael C.

    Very great customer service! They were very nice and calming and you can have a normal conversation with them. They waited patiently as my payment method wasn't working and helped me out with whatever I wanted and recommended me very nice shoes for low prices!

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    2 years ago

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    4 years ago

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    8 years ago

    Helpful 2
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    9 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    Angela was very rude over the phone. Kept interrupting me when I asked her something.

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    9 years ago

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    9 years ago

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    15 years ago

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    4 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    9 years ago

    The women working today spoke very ghetto and the were incredibly rude to us. Will not be coming back.

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    7 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    13 years ago

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    13 years ago

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    Men's Wearhouse

    Men's Wearhouse

    (196 reviews)

    $$

    Katya at Men's Wearhouse truly set the bar sky high for customer service. From the moment we met…read moreher, she brought the warmest energy and made what could have been an overwhelming tuxedo rental process feel smooth, clear, and honestly enjoyable. She went completely above and beyond walking us through every detail of the tuxedo game for my parents' 50th wedding anniversary. Not only was she incredibly knowledgeable, but she balanced being personable and professional in a way that made us feel like we were doing business with family, even though it was our very first time meeting her. Katya, you genuinely took our breath away with your kindness and the level of care you put into helping us. The entire drive home, all we could talk about was what a genuinely good human you are. That kind of service sticks with people. Please never change. Keep spreading your sunshine because it truly makes a difference.

    I attempted to return an item that was sold to me without a tag at the time of purchase. Despite…read morethe item being in its original, unworn, and unwashed condition, the store manager refused the return under "sole discretion," claiming the item was worn simply because the tag was missing. When I reached out to customer relations, I was told that corporations cannot overrule a store manager's discretion regarding "worn" returns, and that without a tag, it is automatically considered worn. This creates an impossible situation for the customer: I am being penalized for the store's initial failure to provide a tag on a brand-new item. As a business owner myself, I value the "90-day satisfaction guarantee" that Men's Wearhouse markets so heavily. However, this experience suggests that the guarantee is subject to arbitrary store-level decisions that contradict the actual condition of the merchandise.. Avoid this store.

    Old Navy - Outside

    Old Navy

    (101 reviews)

    $$

    I did a bunch of shopping for Christmas and well the deals were on fire all over the place…read moreincluding Old Navy. I saw some really cute Disney sleep shorts and for only $5 I couldn't say no but I didn't have enough for their default free shipping so I hoped that an Old Navy nearby would have it so I could just pick up. Thank goodness Old Navy at Pacific Commons had it. L O C A T I O N Old Navy is located west of 880. In the area right next to the freeway. It's near Sephora and Coldstone. There is a lot of parking in this shopping area so it's not hard to find parking. They also have designated 5-10 minute pick up only spots which I utilized when I came in. I N S I D E It does smell funky in here. Not sure what it is but it's funky. I walked in and went directly to the line for the registers as I didn't know how else to pick up an order. It said there's a designated spot. I saw a sign but not really a place to line up. S E R V I C E I did wait a bit in line as there wasn't many folks shopping the day I stopped by. It was a weekday. When I finally got to a register, I pulled up the order bar code from the email I received and they found my order and I went out right away. I did have to come back to return my order and again, I went on a weekday and although 3 registers were open, they were all busy with complicated transactions or returns. After I finally get up there to do my return, I didn't have a bar code but they were able to find my order on my account and easily did my return. That part didn't take too long. O V E R A L L Old Navy is a place I used to shop a lot as a teenager due to the deals. I find myself not gravitating to it as often as other stores but when I see a deal and cute items, I will shop here. It was easy to order online and do a store pick up. Unfortuantely wait times can vary and can cause an easy 5 minute stop to become 15-20 minutes. Again not too bad but wish it could be faster. I will definitely utilize this store in the future due to the proximity and the easy parking, but unlikely to often shop here.

    Visited this store yesterday and came out as an extremely happy customer only because of the…read morecustomer service at the checkout counter. Lola did everything to resolve all queries . She was extremely polite and patient. She also put in extra effort to call up another store . She also looked into the stock in the current store and found another trouser with the same size , but a different color. Not only this, she maintained her composure while she was training a new customer associate. Kudos and best wishes to this young lady !

    Ross Dress for Less - The top is clearly bent. Manager argued that it wasnt.

    Ross Dress for Less

    (177 reviews)

    $

    Two stars: one for the cute stuff and the fact that I know how to get here…read more This location seems to be getting worse and worse though every time I come here and is slowly becoming my least favorite location. I don't know why I still come here. Last time I bought something, went to self checkout, and found out the security alarm was still on when I got home, even after I thought someone removed everything. This wasn't the first time it happened at this location. To avoid coming here again, that time I went to a different location to have the alarm taken off and had no issue. I really don't see the point of self checkout at this location as others said. It provides no benefit here and is not that much faster, as you still have to go to another counter to get alarms, security tags and whatever the hell else removed. Plus they want proof of receipt/checking your items here. Today, I figured I'll give it another chance, but when I tried to pay with the cashier to try and avoid any mishaps, the lady says they don't have any bags. I was thinking like what the hell? You're a store, how can you not have bags? I told her I didn't want the item any longer and walked out. This was the last and final straw. Too bad, I'll have to stick with other locations. This location doesn't seem to care about helping customers or doing their job properly.

    0 stars: Rude & disrespectful employees…read more I had a really disappointing experience here due to poor customer service. The employees lacked basic manners--no "excuse me," no acknowledgment, nothing. In the women's shoe section, one employee was aggressively sorting shoes, making the environment feel uncomfortable. What really bothered me was another employee who, instead of politely asking to pass, forcefully pushed my cart against me while I was standing in the aisle still all the way towards the end of the aisle. There was this couple who witnessed what happened. It felt intentional and very disrespectful. She was very aggressive and rude towards me for no reason. Overall, the staff came across as rude and unprofessional. I would not recommend coming here based on this experience.

    Foot Locker - shoes - Updated May 2026

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