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Nike Factory Store - Milpitas

3.3 (144 reviews)
Closed 10:00 am - 8:00 pm

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Phil A.

Just Do It!!! Yep, that slogan is still being used in this store! Came in here kind of just browsing and ended up buying a few things, hard not to in here. A good selection of workout clothes, shoes, and casual wear. And this being an outlet store, you weren't paying regular Nike prices. The store was pretty crowded and the checkout line was very long, but it went fairly quick.

Nike Purchase!
Mystery M.

Stopped here while at Great Mall, and the store was busy, but not overly busy. Good selection of shoes, all at varying prices and varying sizes. I'm sure there's a pair or two for everyone who's looking to score some Nike shoes. The people that work here during my visit were very friendly and approachable to any questions and concerns. The checkout process was fast, easy and quick. They also offer a military discount of 10% off. :)

Coco H.

Love shopping at this Nike location! Friendly staffs and has many collection to choose from! Great to be a frequent shopper!

Arisa G.

*TIP: if you're looking just to come to this store only and don't wanna bother checking out the rest of the mall, park near the entrance by Burlington Coat Factory. That said, I like stopping here first to check out their deals before going to any of the other shoe stores in the mall. I always manage to come up at this place (but it probably helps I can fit in youth sizes, heh) For instance, I was able to buy 3 pairs for $190 total! Employees are always friendly and helpful. Special shout-out to my dude today who saw me struggling tryna carry 3 boxes of shoes along with my other shopping bags - thank you for grabbing them from me and putting it all in a bag so I could continue to shop with more ease :)

Super duper cute pink Nike with golden logo
Hoang N.

I went to find shoes for the kids today, their feet still growing even during SIP. Got 3 pairs of shoes for them at a very bargain price. Love this store, always well organized and has lots of selections from active wear to sneakers. On top of that it's additional 20% off store wide throughout july 4th ... scored

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Shopping for Christmas gift here is like a Black Friday line. Super long and it hardly moves. Waited for 20 mins to pay for my items.

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Nike Factory Store - Milpitas Reviews in Other Languages

Ask the Community - Nike Factory Store - Milpitas

Anybody know if they carry size 17 shoes?

No sure you may wanna call them up!!!!

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Review Highlights - Nike Factory Store - Milpitas

Also, their fitting rooms are fairly spacious, so easy to try on clothes if you're buying workout gear.

Mentioned in 2 reviews

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Columbia Factory Store

Columbia Factory Store

2.4
(29 reviews)
0.1 mi
$$

We went to return the items bought from online.I am writing to express my deep concern and outrage…read moreregarding a profoundly disturbing experience I had at your Columbia store located at Great Mall in Milpitas, CA. What should have been a routine return of a few online-purchased items quickly escalated into a humiliating, disrespectful, and frankly alarming incident that has left a lasting negative impression of the Columbia brand. Upon arriving at the store to process the return, the cashier was immediately rude and dismissive. Rather than assisting us courteously, he treated me with suspicion and hostility, as though I were attempting something fraudulent. Without offering any explanation, he called over additional staff to inspect the return -- making me feel publicly scrutinized and accused, without cause. The situation worsened dramatically when the store manager, who identified himself as Donovan, got involved. His behavior was shockingly unprofessional and disrespectful. When we asked for clarification about why we were being treated so poorly, he claimed--incorrectly--that we were attempting to return more than 10 items, which was simply not true. He then demanded to inspect my phone to verify the credit card used for the online purchase. While I cooperated in good faith to resolve the situation, he proceeded to browse through private sections of my phone, including my account information and unrelated order history, without my permission. When I objected to this blatant invasion of privacy, his response was dismissive and increasingly hostile. When I rightfully asked for an apology for the incorrect accusation and invasive behavior, he escalated the situation further by threatening to call mall security to remove us from the store, effectively weaponizing his position rather than resolving the matter professionally. He also declared that he could refuse service at will, regardless of company policy or customer rights. He then flatly denied the return without legitimate grounds. This incident was not only humiliating and disrespectful -- it was a violation of basic customer rights and personal privacy. We have never been treated in such an aggressive and unethical manner by any retail staff in our lives. The conduct displayed by both the cashier and the manager was hostile, unprofessional, and deeply damaging to the Columbia brand. We have filed a formal complaint with Columbia's corporate office (Case #000552987), but I feel it is important to stress the severity of this matter. If this is how customers are treated for simply making a return, I can no longer in good conscience support or recommend Columbia products.

For Kris (Chris) - store manager and customers,…read more I had an issue when staff rejected to do separate receipt for purchase and return. First, I came to the store because I want to do return. At the same time, I found other item that I wanted to purchase. Then, I asked the staff to do return and purchase separately. It seemed like she asked the manager some questions regarding the return. Next, she did the return and purchase in one receipt. Done, I left the store. A week later, I changed my mind and wanted to return 1 item (on that same return and purchase receipt) and noticed only store manager can authorized the refund. He came to the counter and got explained from his staff about I was using store credit to purchase. He started giving me hard time. He did not deliever a professional customer service skill nicely nor problem solver to customer. He was yelling at me and asked "Do You Know What Are You Talking About" in front of lot of other customers. I tried to explain the confusion of returning and purchasing on same receipt using store credit. He ignored what I was trying to explain. He kept underlying item on the receipt and asking me lot of questions. He gave me the feeling that he looked down on me cause I am Asian while he is white. I felt that I got discriminated by him. To store manager, I come to purchase, and I am not begging for anything. Please, act as an adult and be professional to suite your title. To Columbia: great products, but bad managing staff crew.

Photos
Columbia Factory Store
Columbia Factory Store
Columbia Factory Store

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ASICS Outlet

ASICS Outlet

3.5
(24 reviews)
0.2 mi
$$$

You will regret your purchase. Read and shop elsewhere…read more I bought a pair of sneakers within 1 wear, 4 days after buying the plastic on the toe lifted. I brought them back in the store and learned so much about Asics. Don't buy from their storefront or online. If you have an issue like I did you will be required to submit a claim, wait 72 hours, and "IF" they determine it's a defect they have a process for exchanging. The staff at this location acted like they enjoy being rude. It was entertaining and fun for them to watch me try to figure out what should be transparent and easy. I showed the girl the sneakers and she goes "oh I see the toe is peeling". Then says "did you buy them this way". Then after I speak to 2 other managers and customer service another employee says "you can try to submit a claim and see if they will accept it". His tone didn't sound confident. I felt like these employees enjoyed creating a bad experience. Also, the "90 day light wear policy". These shoes didn't qualify. The DM I spoke with said "light wear is like you wore them in your apartment and walked around". Basically, they have a very misleading policy. What they say when you buy and what they will say when you attempt to return, exchange or have an issue are conflicting. You can find better deals at stores that sell asics. You don't need to buy directly from asics. . Don't waste your time, money or energy with this store or any asics storefront or online store. Horrible policy

I recently got into running. I follow and am subscribed to Kris Hui and Linda Sun which sparked a…read morenew love in my life. I used to run and lift weights at the gym religiously. I remember going to the gym when I had pneumonia (pre-COVID and it's not ok regardless). I went through depression and I suddenly found myself wrapped up w/ work, my desire to foster, my religious obligations, my kids (mainly Gavin), and everything else in between. The running started sometime last fall. I never knew how important it is to get a good pair of running shoes until I started to run. Like run w/ a plan and purpose, not just to complete a cardio session. Running is much more than burning calories. I bought my first pair of Hoka's (Bondi 7) and I bought my first pair of Asics (Super Blast) to get me started. I really like my Super Blast that I wanted to invest in another pair from Asics. I wanted a black/white one and one in a lighter color. I made a purchase online and selected pickup at this location because I thought that they have stock available right away. Little did I know that wasn't the case. They were shipped to the store. If i had known that, I would have opted to have it shipped to my home instead. The price i paid is the same as the website. It's $165 for a pair. Not only that, the email notification stated it would be available for pickup Saturday 1/25 but it wasn't available until Tuesday 1/28. I called the store and confirmed my order was ready and asked which entrance I need to go to since I was not planning on walking around the mall. The girl that answered was patient and informative. She does not know which entrance I need to go to but she asked me to be on hold until she gathered information. I parked at Entrance 4 and found the store w/o any issues. She asked if I wanted to see them and I did. She opened the box and I saw 2 pairs. I was perplexed because the Asics representative (855) 233-3120 told me that only 1 pair shipped. So another thing that was a little annoying to me but new year, new me... I don't want to sweat the small stuff. Even though my order was late and I was given incorrect information, staff at this store were patient, friendly, and informative. The store is bright and looked clean and organized. I'm sure I'll be back but not for their online pickup option. My suggestion is to just go to the store and see the selections for yourself.

Photos
The padding dropped to the bottom of the shoe.
The padding dropped to the bottom of the shoe.
Store has refused online returns since December 28th despite the Asics.com explicit in-store return policy at ANY Asics location
Store has refused online returns since December 28th despite the Asics.com explicit in-store return policy at ANY Asics location
Wides easy to see with yellow tag

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Wides easy to see with yellow tag

Nike Factory Store - Milpitas - outlet_stores - Updated July 2026

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