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    Shoe Palace

    2.6 (85 reviews)
    ModerateShoe Stores
    Open 10:00 am - 8:00 pm

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    Jada L.

    I came to this location to exchange my shoes for a larger size and was denied because of my shoes being worn. As a previous review mentions, I too did not wear my shoes outside and only tried them on at home with socks. The manager or whoever was there for the closing shift was very rude. She used her fiber to wipe the shoe and with attitude said "see it's not coming off. Extremely disappointed with the disgusting and unprofessional customer service this location has to offer. She also proceeded to tell me that I can "return at the eastridge" location because she isn't going to "put them on her display floor." Last time I checked it's a chain store and she doesn't own it. I will be attaching before and after photos of the shoes that I wanted to return. All I did was use an old rag at home to dust off the bottom of the already good conditioned shoes. I also work retail so I know the work that goes into returns. This experience was just pure laziness and terrible customer service. Save the trouble and skip this store!

    Jordans
    Michelle M.

    STORE: cool entrance with a red cave like entrance and clear floor strip with shoes and lights you walk over. Like walking over an aquarium of shoes. Overall brightly lit store so you can see what you're looking at. I hate dimly lit stores. Young hip trendy gangsta feel to this store with young workers and shoppers. To the right are boys shoes. They sell Jordan's here, which is what I was looking for. They had some on sale so that was a plus. STAFF: I didn't ask for help, but when I left a young guy said thanks for coming or have a great day, I forgot which, but that was nice at least. I might come back and buy one of the Jordan's so I'll update later about the next shopping experience.

    Mark D.

    Came here looking to find a shoe where me and my girl could both match in and rock. Right when I entered the store I was greeted by a dude that had dreadlocks. Couldn't get his name and all I got on the receipt was his salesperson number. He gave me different choices on shoes that couples been wearing or what was the hype right now. At first I wanted to get matching adidas but it's difficult to find a men's and women's shoe that are the same and then the size to fit me and my girl. I was stuck between the nike huaraches or the puma suede but I finally ended up getting the puma's. The dude sure helped me with picking the shoes and if I didn't stop here I'll probably end up not buying anything from the trip.

    Emily

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    11 months ago

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    6 months ago

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    6 months ago

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    9 months ago

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    5 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    11 years ago

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    Shoe Palace

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    8 years ago

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    Shoe Palace

    Thanks for the great review Mark! Please visit us again soon.

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    Photo of Chul L.
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    9 years ago

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    4 years ago

    I've had nothing but great experiences at this Shoe Palace. The staff are super friendly and professional. I highly recommend.

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    14 years ago

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    15 years ago

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    7 years ago

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    Photo of Trey T.
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    14 years ago

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    Shoe Palace

    Thanks for the review. Please come back and see us in 2018.

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    15 years ago

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    5 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    Shoe Palace

    Thanks for the review. Please come back and see us again soon.

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    15 years ago

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    10 years ago

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    11 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Shoe Palace

    Review Highlights - Shoe Palace

    Whether I'm in there buying shoes for myself or a family member they are always more than helpful.

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    Off Broadway Shoe Warehouse - Beautiful display!

    Off Broadway Shoe Warehouse

    2.4(51 reviews)
    0.1 mi
    $$

    Girls working at this store are so unprofessional and how they carry themselves in front of…read morecustomers. Watching tik tok and on instagram. No common sense as an employee when customer is waiting to get help. The store and shoes are always misplaced and not organized by sizes! You will find size 5 and size 8 shoes in 1 box... my husband was literally laughing how messy this place and boxes are sized wrong. You will find a boxes with missing shoe or wrong sizes in that box and employee will just give you annoyed look "we don't know where other shoe is, it's possibly stolen" Also their return/exchange policy is 2 months. 2 months for what?! To summarize don't take shoes home and try to bring them back because it's apparently worn and district manager makes a decision but you have to email him!! I have sent him emails and got no response. I went to Curtner location and they were so nice and helped me with return without any issues, I have original receipt and shoes in box looks not USED for the records. Milpitas location horrible! I honestly regret spending money on shoes here. I will take a 15 min drive to CURTNER. So clean; more selections, but friendly and care about employees, not on their phones. Reading all reviews, seems about right! Manager and his employees need training to run this place.

    I found great deals in here. They had a buy one get one half off sale when I visited and the prices…read morewere decent to begin with. They've got a great selection of shoes, with many sizes and the service was actually very good. Definitely worth checking out if you need a new pair of shoes.

    Photos
    Off Broadway Shoe Warehouse
    Off Broadway Shoe Warehouse
    Off Broadway Shoe Warehouse

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    The Fix Kicks

    The Fix Kicks

    3.5(107 reviews)
    5.8 mi
    $$$$

    The Fix Kicks - Where the Sneaker Game Feels Like Home…read more I still remember the first time I stepped into The Fix Kicks in Santa Clara it was like walking into sneaker heaven. I opened that door and boom instant chills. I was surrounded by walls full of heat: Jordan 1s, Yeezys, Dunks, pairs I'd only ever seen on Instagram. Then I turned the corner and saw the Funko Pop wall, and I swear, it felt like I was in the middle of a dream. But here's where the story gets even better. It wasn't just the shoes or the collectibles it was the energy. The vibes. The people behind the counter weren't just employees they were sneakerheads like me. They greeted me like I'd been coming there for years, asked me what I was into, chopped it up with me like we were homies. From that very first visit, I knew this wasn't your average shop. This was family. Since then, I've bought kicks, sold pairs, and each time I leave, I walk out with a smile. Not just because of the shoes but because of how I was treated. They take care of you at The Fix Kicks. They're real ones. Fair prices, honest deals, no funny business just a team that truly loves what they do and puts their heart into every interaction. It's rare to find a spot like this. They've created more than just a store they've built a community. A place where sneaker culture is alive, respected, and celebrated. So if no one's told y'all yet: Fix Kicks, I'm giving you your flowers today. Thank you for the good vibes, the unforgettable experiences, and for always holding it down for sneaker lovers like me. Much love to the whole team y'all are legends.

    The owners and staff are nice and welcoming. The store is big for a sneaker store and they also…read moresale clothes for all the hype beasts out there. They have a good selection of shoes both new and used. Only downsides is when you try to sale shoes they're offers are lower than what you think is fair or what other shoe stores would offer you, they don't offer more much more if you're interested in trading in for credit. They do have there $100 and under sales that have some good value, but for the most part all shoes are priced over market by a decent amount.

    Photos
    The Fix Kicks - Ma boii Kevin

    Ma boii Kevin

    The Fix Kicks - Ace from one piece

    Ace from one piece

    The Fix Kicks - Off white Jordan 1 Chicago

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    Off white Jordan 1 Chicago

    Bliss - 5/12/22 Got Shoes?!?!

    Bliss

    2.3(3 reviews)
    0.1 mi

    BLISS carries affordable, trendy, fashionable shoes for ladies and children…read more Quality/Quantity - Got my daughter 2 pairs of shoes. This place seems very inexpensive, I hope we do NOT get what we pay for. Atmosphere - Clean, somewhat organized. All the different colors and designs of each shoe are on display. One of each size. There are chairs so customers can sit down and try on the shoes. Plenty of mall parking. REGULAR STORE HOURS Monday to Thursday 11AM - 8PM Friday to Saturday 10AM - 9PM Sunday 11AM - 7PM (408) 791-6332 LOCATION IN MALL 556 - Located in Neighborhood 2 next to Levi's across from DICK'S Sporting Goods. Service - What you see is what you get, at least that is what they tell you. But when we told them we were going to try the Bliss store in Livermore, all of a sudden, they found 2 pairs of shoes we wanted from the back. Price - $61.79, wow their shoes are already inexpensive, then to get the second pair for half off! Owner Comment - You are fairly invisible, not one Yelp? But you are in at least 4 malls as per Google. Is there a reason you do NOT have a website, especially with 4+ locations?

    This place is a rip off.. $49.99 for some cheap black boots that I can find at the clothing store…read more"Q" for $27.99 same exact boot. They have buy 1 get 1 half off but they are out of the sizes I need so I'm stuck with paying $49.99. Then I went to Stoneridge mall to "Q" and saw that they had them there in my size for $27.99! I wouldn't have purchased these...Oh well,at least I have boots I guess..

    Photos
    Bliss - Girls size!!

    Girls size!!

    Bliss - 5/12/22 Exterior, entrance

    5/12/22 Exterior, entrance

    Bliss - Same Mall, New location

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    Same Mall, New location

    Shoe Palace - shoes - Updated May 2026

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