We had such a wonderful experience at Becks Shoes! Dom was absolutely amazing and went above and…read morebeyond to help us, even though the shoes we had weren't purchased there. The kindness, patience, and willingness to help really stood out and meant so much to us. It's not often you come across that level of customer service. Dom truly made us feel valued and taken care of. Thank you, Dom, for being so helpful and making such a great impression! We'll definitely be back and highly recommend Becks Shoes!

My family and I visited this location on 8/30/26 around 3pm and were greeted by Jillian/Julian (?)…read morewho had a very nasty attitude. We purchased the shoes at another location and wanted to make an exchange at this location, but he made it seem like it was a problem. He told us that we only had 15 minutes in the store because he had to go to lunch by his 5th hour and needed to close the store, as he had no one else available to cover for him. I'm sorry that you're understaffed, but please take that frustration up with management, not paying customers. The atmosphere in the store was extremely awkward because of his attitude. For some reason, his attitude eventually improved and he became nicer, but the initial interaction still left a very poor impression. I hope management can address the staffing situation and ensure that customers are treated respectfully, regardless of what is happening behind the scenes.

Not the biggest fan of their shoes but this is new and looked invited. Very friendly and helpful…read morestaff, nicely done.

I stopped by here for a pair of shoes. The service was very good, and the selection was excellent…read more I walked out with socks shoes and I didn't break the bank. It's well worth your time to visit this place.

I found great deals in here. They had a buy one get one half off sale when I visited and the prices…read morewere decent to begin with. They've got a great selection of shoes, with many sizes and the service was actually very good. Definitely worth checking out if you need a new pair of shoes.

The service sucks here !!! And there were employees walking around not helping .. didn't buy…read moreanything .. walked out

I would have given SP a five star although i am speaking from the perspective of having someone I…read moreknow who was wrongfully terminated for a mistake that could have been alleviated. i believe this corporation hires way too young sales/floor personnel and do not train them to be successful instead mgt hold nice titles like district mgr or manager but all they do is blah-blah-blah without really mentoring their employees. What's more interesting is the fact that when an employee is sent up to H.R. the fact finding on an issue is pretty bias and lame. I believe Senior management should take a good look at performance and sales. The former employee I know of had TOP sales and was consistent. Also, he was promoted to a position that only was a TITLE rather than someone who really received guidance and proper training from the power above the Mgr/AM etc. Again, it doesn't mean just becoz u have the title of Mgr. that you're perfect and know everything. Believe it or not, Titles don't mean anything if you are not driven to assist beyond the calling of your duty. No wonder,NIKE is still #1 in the athletic shoe business!

Worst customer service. You go in and walk by two employees and no one greets you, ask if you need…read morehelp, or even say thank you for coming. Why would we spend money in a store where the team members are rude. This is the second time I went to this store in 2 weeks and the same non existent customer service. Take your money elsewhere. Bring another store revenue. Just not at Great Mall Shoe Palace!

This is my go to Nike store when it comes to looking for shoes because that back wall is filled…read morewith clearance shoes, and the sales usually stack as well! Everything else, it's your average mid store. I would've given a three or four stars for. I once got a pair of Nike flex running shoes for a total of $19 and some change by stacking a coupon code, a current sale going on, and the back clearance price!

Nice store. Clean. What happen to subtle sublime shoes? Bulges like curve muscle shoes. Golds gym…read morewear. Colorful. I'll just clothes shop. Prices who cares it's Nike! Good service.

BLISS carries affordable, trendy, fashionable shoes for ladies and children…read more Quality/Quantity - Got my daughter 2 pairs of shoes. This place seems very inexpensive, I hope we do NOT get what we pay for. Atmosphere - Clean, somewhat organized. All the different colors and designs of each shoe are on display. One of each size. There are chairs so customers can sit down and try on the shoes. Plenty of mall parking. REGULAR STORE HOURS Monday to Thursday 11AM - 8PM Friday to Saturday 10AM - 9PM Sunday 11AM - 7PM (408) 791-6332 LOCATION IN MALL 556 - Located in Neighborhood 2 next to Levi's across from DICK'S Sporting Goods. Service - What you see is what you get, at least that is what they tell you. But when we told them we were going to try the Bliss store in Livermore, all of a sudden, they found 2 pairs of shoes we wanted from the back. Price - $61.79, wow their shoes are already inexpensive, then to get the second pair for half off! Owner Comment - You are fairly invisible, not one Yelp? But you are in at least 4 malls as per Google. Is there a reason you do NOT have a website, especially with 4+ locations?

This place is a rip off.. $49.99 for some cheap black boots that I can find at the clothing store…read more"Q" for $27.99 same exact boot. They have buy 1 get 1 half off but they are out of the sizes I need so I'm stuck with paying $49.99. Then I went to Stoneridge mall to "Q" and saw that they had them there in my size for $27.99! I wouldn't have purchased these...Oh well,at least I have boots I guess..

Liz was awesome! Super helpful and patient. I came in with recommendations from my podiatrist, and…read morehonestly, I hate buying new shoes. They're expensive, and when you need them for comfort and support, you really don't want to get it wrong. I spent over an hour here and never felt rushed once. Liz took the time to answer questions, help me try different options, and even helped me order a different color. The store started getting really busy, and there were a few customers complaining, but she handled everything like a total pro while still making sure I felt taken care of. Great customer service is hard to find these days, and she absolutely delivered!

Because we have some minor foot problems (primarily plantar fasciitis), we like coming to Footwear…read moreetc. because they have the right kind of shoes and other accessories to help these conditions, and knowledgeable staff who can assist us with our choices. The shoe selection is carefully curated - and by that I mean that you'll only find higher-quality footwear, but also that your selections are going to be limited. For the men's shoes, there very limited choices for dress shoes, needed for my work, and I'm on my feel for a lot of the day. In fact, on a recent trip there really only was one pair of Eccos that would have worked. There are more casual, non-athletic men's shoes, and a larger selection of sneakers like Hoka. They have an okay rewards program - you get a point for every buck you spend, and when you accumulate 300 points then you get $20 off your next purchase. Essentially it's about a 6.7% rebate, and it hooks you back in to spend even more money! Be aware of the expiration dates of the rewards, however. Look out for brochures or emails with a 15% coupon as well.

Nike Manoa. Sure, you can order them online but I wanted them right now, not later! I searched 5-6…read morestores, in multiple locations and none of them had them in stock. I had never heard of Finish Line but I called them, Eric said they had them in stock, so I headed in. As I was waiting, I looked for my shoe on the display wall and Eric confirmed they aren't on display. I bought two pair because I want one pair to look good and one pair I can work in. It's not a boot so don't even think about showing up on a union job site and expect to get by the safety guy. I think they look so cool! They have gnarly treads and with high tops, sandy beaches aren't an issue. The store was clean and Eric had everyone making it cleaner. I got the shortly after opening so I got in and out. Nice customer service, they had what I wanted, and no pain. Good enough for my five stars!

On the afternoon of 9/29, I had a very disappointing experience at Finish Line. A tall Hispanic…read moremale supervisor (or the manager) assisting me during a return was extremely rude and unprofessional. He showed no courtesy toward customers, even chewing gum while handling my return. The process was unnecessarily delayed, and it felt intentional. Because of this poor customer service, I will no longer be shopping at this location.

The clerk was very friendly and allowed me to try on a Denim Tears hoodie before purchasing. Prices…read morewere really fair, items are authentic 100% (no reps here) and forsure saw some heat in their selection that I'll be coming back for.

Great customer service. Essentials and bape available and other varieties of designer shoesread more