First-time visit to a Nordstrom Rack store. Don't have any complaints about the merchandise. BUT: A young woman and her boyfriend had a PIT BULL in the store! Don't tell me this was an "emotional support" animal! Personally, I don't think ANY animals should be in a store, but...a PIT BULL?? Looked around for a staff member to report it to, but didn't see anyone on the floor. Won't be coming back. read more

Never-ending supply of Kate Spade. Men's section is well stocked with awesome brands like Ben Sherman. Also LOVED their shoe section. Got lost in it for way too long trying on the abundance of sandals. read more

I am not usually the one to visit a Nordstroms or any fancy place like this but let me tell you what..... They have a great assortment of dress cloths for guys and gals at bargain prices. The wife is a bargain shopper and turned me on to this place. She recently got 3 dresses for 20 bucks each and shoes to match. They have express checkout ladies everywhere so the checkout process is not a drag. Their changing room attendant (usually the Nazi of the retail induistry) was very pleasant and well organized. read more

I have mixed feelings on Nodstrom Rack. I love shopping here, but I also hate it because I spend too much! I love the: Jeans Slacks (work pants) Bras (they have Natori brand...my favorite!) Tank tops (always a cute selection) Shoes (discount prices....name brand styles) Nodstrom Rack rocks! read more

I love Nordstrom rack! Only place in the world to buy amazing shoes at a great discount!!! This is like marshals for people with better taste! But it's also like Neiman Marcus for people with better taste! I love you Nordstrom rack thank you for everything, including my $600 Tory Burch boots I gotFor $150. I don't understand why people expect to get treated the same way at Nordstrom rack as they do at Nordstrom. It's like going to target and thinking you're at Tiffany's. I'm sorry but it's a different business and you don't get to get your ass kissed all day long like you do at the big store. That's why it's so much cheaper and why you have to wait in line and why you have to help yourself. Grow up, ladies.!!! Don't be so bitchy about a store! read more

This was my first time here. I'm definitely going back. think of a higher end marshalls or ross read more

Nordstrom Rack - Department Stores Near Me - Austin, Texas

Really great deals on name brand clothes, shoes, and accessories. Too bad I don't live closer.

We looked on line and the store said it was closed this Sunday but we were halfway there so I called the store and the recording yesterday said they were open! Headed there to find a sign on the door that said they were open but the Doors locked up tight and 5 other customers wondering why the doors are locked up tight but the lights are on and signs say they are open. So today I looked on line and it says the store is open but I decided this time to call and ask for a real person only to find the message says, "today is June 1st and we are closed! Call back tomorrow to see if we are open". I guess the left foot doesn't know what the right is doing. Expected more from a large company like this located in a small town. Every other store in that center was open!!? read more

I will never be one of those people who gush over 'The Rack" before I sing the praises of a "Last Call" or an "Off Fifth". It's just not going to happen. But since I lost all this weight, I decided to go give the men's section a renewed perusal, now with a fresh pair of eyes and a waistline that is no longer approaching explosive critical mass. Unfortunately, it was more of the same. I re-read my review from a year ago, and my general opinions remain largely unchanged. First, I have a hard time believing a lot of this stuff actually came from a Nordie's. I think this for two reasons: 1.) I never see some of the brands at a Nordstrom, and 2.) They take the time to make a separate rack with a sign topper that reads "Direct From Our Nordstrom Stores", which infers some of this merchandise may be shipped in solely for the outlet. Second, what little they had in terms of desirable designer duds were disappointing. They had an awkwardly-teal Prada jacket that claimed to be a men's large but looked like it could be in the junior's section of a TJ Maxx. An Armani Collezioni shirt was still approaching $300, but the sleeves were all wrong; it was like the one reject from the Armani factory hobbled its way into the Austin Rack. The Michael Kors collection shirts were OK, but their patterns were dull and uninspired. I don't think I'm going to buy any Michael Kors clothes anyway, especially after his nasty little swipes at Mondo, and his confounding decision to support Gretchen's hideous collection on Project Runway. Any accomplished designer who can say with a straight face that a collection that could have originated on the 75% off rack at a Chico's outlet somehow beats out Mondo's bold innovation and brilliant use of pattern-mixing, has compromised judgment at the least. I also used to think he was clever and catty, but this go-around he was just kind of a bitch. The shoes: always the worst part. I don't like the brands, I don't like the styles, and I don't like the still-not-that-fabulous-of-a-deal prices. I saw one pair of Calvin Klein brown dress shoes that I approved of...but that's because I already own a similar pair. Now the designer jean section--this is the Rack's one saving grace. Like a kid in a denim candy store, I tried on Sevens, Luckys, Hugo Boss, and True Religions like there was no tomorrow. Check the clearance table for the best deals, although popular sizes are limited. I may have lost weight, but the Rack also taught me that I look utterly ridiculous in skinny hipster pants of any kind, pleather or not. I bought two pairs of Hugo Boss straight legs, and I'm hoping for the holidays to scoop up a boot cut pair of Sevens that will be marked down just a scosh more. A+ for the jeans. This visit, I was able to interact with the staff a bit more. The woman manning the dressing room was pleasant enough, especially when I accidentally locked myself out of the room. Twice. They need to get that thing fixed. The girl ringing me up was sweet too. Poor thing. I wonder if she's ever worked a Black Friday. That's truly the end of the innocence. Generally, my enthusiasm for this place as a whole teeters on the brink of 2 1/2-3 stars, but I'll add one more for the friendly staff...and my new, smaller jeans. read more

The reason for the low rating is because the customer service is the worst. You are standing in line forever and no one seems to care because you'll see other crew members just hanging out talking. And then they are rude. read more

This is seriously one of the worst Nordstrom Rack's I've EVER been to. It's very disorganized and the clothing options are terrible. Save yourself a trip and go to the one off Brodie Ln. in Austin. read more

Wow what a spectacular shopping experience name brands of good deals couldn't got a better deal on these shoes I got right by Whole Foods on 183 this store is awesome read more

I love this store. I can always find something I want to buy. They have an incredible selection of shoes. I get my son and I shoes here. I also got my sister in law a nice pair of coach shoes and Betsy Johnson does for her birthday and Christmas. I have gotten tons of shoes here. Now I want to go shop! read more

I love Nordstrom Rack in general. Great selection and great prices. My problem isn't with their merchandise, it's with their customer service. I worked in retail for years and I know first hand what great customer service looks like and this store lacks it, greatly. I have encountered the most rude associates at this location. Quite unprofessional and makes the store look bad. Today was the last straw for me, I went to exchange a jacket and the girl helping me went out of her way to make me feel like I was wasting her time. I found myself apologizing for anything and everything just because I felt so uncomfortable. Truly hope they train their employees better. read more

Beware NOT to buy any cosmetic products there. I purchased a tube of Kiehl's hand cream there and it smelled foul. I know what lavender smell like. This one is stale and sour smelling. I took it back immediately and they refused to take the return because it was opened and used. I used it once! Something is not right with this product! If you use the word "Nordstrom" in your name, even if it is the "rack," you should stand behind your products. The beauty products weren't even significantly discounted, but the no return on foul smelling and probably expired products is just unbelievable. I can't think of any other retailer who won't take beauty products back. I least expected Nordstrom Rack would have a NO RETURN policy on beauty products. read more

Their customer service can't be beat. I bought a purse from them and when I got home to Round Rock I discovered that the security device was still in tact. I called and spoke with the store manager and explained that I live in Round Rock and had no plans to be in Austin soon. He offered to send over an employee who lives near me to remove the device from the purse. Shawn showed up as planned and removed the device. It doesn't get any better than that! read more

It has been my experience here that most of the clothes are ill-fitting in some way; hence being now sold at the Rack store. However, the accessories and shoes are still great. In summation, skip the clothes racks and head to the sunglasses racks. read more

The only good part about this Nordstrom rack is the shoe section. Otherwise the store is typically a hot mess. It took forever for a sales associate to help me find a skirt in my size because none of them were all on the same rack. That is just ridiculous. However, I always find great things on sale here like a Sam Edelman skirt for 20$ or a nice pair of dolce vita shoes for 15$. You can't go wrong, just good look digging in piles and piles for your size. read more

3 stars only because of the great deals and the money I saved. Now that that's done the people who work here are rather cold! I was in this store for almost 2 hours and not one person asked if I needed help but they did however walk around me like 6 times...hmmmm that's odd! Anywho if you don't mind the rudeness it's a nice place to shop. read more

Let me start by saying nordstrom is regarded at a higher level of customer service but that was not the case on 10-16-14. My son and I were shopping for dress shoes for a funeral . We found a pair that he liked and went to the register to check out . I purchased a pair of Nike joggers. My issue begins here there were approx 10 customers in line 2 register going Fine . One cashier RUDELY stated "I have to go in the back to get something she mumbled ".. Then a young man came over and stated. "I can check you out if are you using cash " my son stated yes I walked to the the open register . Look over and the guy guy walked away and was talking to other green shirts . Never attempted to assist in starting another register . I have worked in Management for 25 yrs and felt like for such a huge name store the shopping experience left me felling as though there is low regard of customer at this place, left me feeling like I was in line at the local Wally World ( walmart) . SADLY , I DONT THINK MY SON AND I WILL COME BACK. THERE IS LITTLE RESPECT FOR THE CUSTOMER HERE !!!!!!!!!!! read more

So yeah I have withdrawals from this place. I move all the way to Pittsburgh and whenever I have a chance to make it down to ATX I need to hit this place up since the land of overcast skies and bridges does not have a Nordstrom Rack!! I loved returning to this place.... it's like a second home to me. Loved the reasonably priced Lucky Jeans, Free People gear, Michael Kors purses and jackets. You name it. Anyway I induleged in a big ol down jacket by Michael Kors for the horrid winters up north and some body butter by Bliss to keep my skin from cracking from the winter chills. Hubby got two Lucky Jeans. I am anxiously waiting for them to build one of these joints up in Pittsburgh, if they do my heart would be so happy. Until then, I will be frequenting this place every single time I make it down to Austin. read more

It's almost always busy here, and you can almost always find some hella good deals as well. It's definitely worth shopping here because you can find some good high-quality clothes for a good price. Things here are about half the cost of things at regular Nordstrom. It's just easy to walk in and then walk out with three or four things. There's still some expensive things here as well, but even those are about half the cost of the msrp. So yeah, go here for reasonably priced quality clothing. read more

This location makes me a little sad. Selection is definitely limited and they really need to improve attentiveness/customer service.

Wonderful sales all the time, I go in there any ALWAYS come out with something new I love for a price way cheaper than I could imagine. The staff there is amazing, I probably got asked if I needed any help 3-4 times. read more

so i will preface my style - bc i think this helps. i love the sartorialist, you know, old school, old world sophistication, with a quirk. i'm creative and can find things i would wear in a Ross as well as a Nieman Marcus as well as a Good Will. i'm also a dude. if you generally like ben sherman, penguin etc - classic pieces like shawl neck cardigans, boat shoes, fitted plaid button ups, designer jeans in the more muted subtle washes (you know, basically Service Menswear on Congress) - you'll be able to find some good stuff for really great prices. on my first trip there (the 3rd day after they opened) i snagged a pair of steve mqueen persol sunglasses, a ben sherman red/blue gingham short sleeve button up, some special edition sperry boat shoes, and a pair of frye campus boots for all at least 1/2 off . . . but that's my style . . . it should be noted they had a nice selection of rock and republics, seven, true religion etc discounted - for the guy that like his tshirts sparkly and ed hardy and hair spikey . . . other thing is, the service here is really good. just like you would expect from a real nordstrom - actually there's a younger spiffy, dapper dude, that i recognize from the a real nordstrom, either barton creek or houston, not sure - anywho, i think he's always dressed impeccably/gentlemanly . . . and that says a lot about a supposed 'outlet' mi es fan read more

Nordstrom Rack is the place where I am sure to find something. They carry a lot of variety and styles for various ages and sizes. It's one stop shopping when I'm looking for a complete outfit, or for one piece. I never leave without a purchase. The associates are always willing to help, with a smile. The stores are always clean, always well organized, easy to move around in. It's a comfortable place to be shopping in. And I always look forward to Clear The Rack events! The clothes they carry is very good to excellent quality. It's the same on line. website is well organized making it easy to shop on, unlike most other stores. You know you're getting finer merchandise because you're shopping at a finer store / website. read more

Okay my friend he told me this is the best place to buy shoes. I went to this place and the place seems to be full of women's clothes, like all the department stores are full of womens' clothes what's up with that? Then finally I saw the men's shoes and I really li9ke a lot of the shoes here at NR. I wasn't very impressed much with the other stuff but I liked the shoes here, so I will come here to buy mens' shoes. read more

I've consistently shopped at this Nordstrom Rack since I love finding amazing steals on items. I'm now discouraged from going after experiencing their poor customer service. I bought a dress from here a couple months ago but when I put the dress on to wear it out, I realized there was a huge hole in the back of the dress. I had already taken off the tags and threw away the receipt, but Nordstrom is known for their stellar return policy, and I spoke to Nordstrom's online chat service and they verified I could still return it by tracking it through the giftcard I used to pay for it. I got to the store to return and they insisted there was no possible way for them to return it and even if I had the receipt, they specifically cannot return dresses unless there's a tag on the lower area of the dress. I've never heard anything like that in my life and the dress didn't even have a tag in that area when I purchased it. They must have a thing against returns because my boyfriend was there at the same time as me with a different cashier and they refused to return a shirt with a receipt because it was past the 45 day return policy (they also refused to exchange or give store credit) and another shirt that he didn't have a receipt for but did have the tags on it. Honestly, customer service is worth a million to me, and it's not worth visiting here anymore. read more

Parts of it are kind of like an overpriced TJ Maxx or Marshalls, without the annoying children. $200 for a clearance Burberry scarf in April? Get real. However, I did buy a great pair of New Balance running shoes though, best ones yet for a good price... This is a place I'd go into looking for a specific item, otherwise if you keep browsing and shopping, you may end up with buyer's remorse. read more

Essentially Ross Dress for Less under the Nordstrom label. It seems that everything is made of acrylic or polyester, plasticky - cheap, thin, and badly designed. Racks and racks of sheer shirts in the middle of Winter. Peplums, cap sleeves, horizontal stripes, cruise wear, creeping hemlines, shoddy stitching, cheap trim, basically every fashion horror that can be visited upon a woman is a regular staple item at the Rack. Items either don't fit in the bust line, are cropped when they shouldn't be, have pointless pockets that do nothing but pad out hips, or are designed for body types that simply do not exist: 'Large' tops with 34A bustlines? 45" inseams on size 10 pants, as if everyone who is over a size 8, is 6ft tall. Someone please contact Free People: A Medium is not a size 4. I finally looked it up, "Quality + Nordstrom Rack" on google and found that 90% of the items in Nordstrom Rack are made as diffusion lines for designers to intentionally make lesser quality clothing using a better brand label. read more

I always say, "Nordstrom has the BEST shoes!" Nordstrom Rack is no different, many shoes for under $50... not possible at the retail store. Nordstrom Rack reminds me of a really nice Marshalls. However, with better designers, better shoes and an easy layout: clothing is by designer and style... I know the designers that fit me at Nordstroms, so easy. The most carefree shopping experience I had in a long time. I almost took a star away for the, smallish selection of accessories, the goodness is to good to be spoiled by meek accessories. Finally clothing that fits, is stylish, affordable, and well made by designers I trust. Nordstrom Rack is my new favorite place to shop in Austin. read more

Just left the store. The website stating that they close at 10pm is wrong. They actually close at 9pm. I had a return and begged them to let me in. They were very accommodating, let me do my exchange and I was super thankful. It's the little things with retailers and this positive experience made a huge impression. read more

I've been here three times and have never found anything I liked. Then again I'm not exactly on the cusp of fashion, so you may not want to take my word for it. Also I thought the reduced pricing was still outlandish. I was expecting Kohl's type pricing but it was five times that. I'm also 6'6" and I don't think there were too many articles of clothing there that would have fit me to begin with. No sales associates ever approached me, which I like, but perhaps they could tell I wasn't likely to buy. I don't know, the store has really high reviews so maybe it's just me, but I've finally concluded this is not a place I should be shopping... read more

My wife and I visited this store on Saturday and had an awesome experience! They really do have great prices! Also if your paying with a card any store associate can check you out! read more

The Rack!! As I affectionately call it, is a great place to go for just about anything. Sportswear, pants, shirts, purses, make-up, shoes, socks, hair products, etc..... I was so glad once our little town FINALLY got one! If you have questions, the sales people are sometimes hard to find, but seriously, how many questions do you have about clothes and purses. It is clean and organized. $10 for workout tops and shorts. You really cannot beat it! They sell all quality and name brand items, so you are getting a really good deal. Go when you have time to look through everything. read more

I always like to do a little check around before heading to Whole Foods , but always seem to have the same prob the girl who works in the dressing room area is super rude ? everyone else I seem to talk to is super nice & helpful but she always has an attitude and acts like she hates her job ? She told me I wasn't aloud to go in the dressing room area to call out my sisters name to see if she was there. read more

A place to shop when you're on a mission is how I would describe it. I needed shoes appropriate for interviewing and presenting in. I found a pair of Ferragamo's for $79. They were originally $320 and I love them. The annoying part was they were marked as being $520 on sale for $170 so I had to call Nordstroms customer service to have it corrected. Worth it though. Also it is weird that things go from the Nordstroms store to the Outlet and then to the Rack. Hmm... The Natori and Wacoal bras for $20 are fantastic. read more

Worst experience ever!!! Just announced to find a green shirt to check out and after approaching 6 yes 6! They didn't have the mobile device!!! Are you kidding!!! Not standing in a line of 20 people!!! Left my Expensive shoes and left!!! read more

You have no idea how happy I am to see this store finally in Austin! No idea! I was a fan when I lived in the DFW area and could shop at one. I actually had my first run in with this lovely place in Cali and was happy to see it in Texas. Now its here and I'm going to stalk it! Cutest clothes ever! The shoe section...dont even get me started! I have a slight obsession with shoes. Purses, jewelry, Coach glasses ($64!!!) and tons of other things I want....must have! Prices are reasonable, this isn't Ross so you prob wont find a $5 shirt. But you will find nicer brands at a lower price than they usually go for. I love the whole store but the purse and shoe section put me into a trance that can be very bad. I cant wait to go back! Only negative thing about the place is that its in North Austin. UGH! I'm a South Austin girl! We need one south of the river! read more

I feel conflicted about this store. The overall shopping experience was quite unpleasant, yet I still spent several hundred dollars. The high volume of customers makes the atmosphere challenging. Some of the merchandise is in bad shape. Staffing is inadequate. The checkout line is slow. Getting a dressing room is a nightmare. read more