I ordered from Aritzia and the package was misdelivered by FedEx, confirmed in writing by FedEx's…read moreExecutive Customer Relations team. Under Aritzia's shipping contract, they are responsible for ensuring delivery or issuing a refund or replacement when the carrier fails. Despite providing documentation from FedEx and escalating multiple times to Aritzia customer service and even CEO/investor relations, Aritzia has ignored all requests to issue a refund or replacement. This is clearly a failure to meet contractual obligations, and repeated attempts to resolve the issue through customer service or escalation channels were deflected or ignored. Customers should be aware that orders may not be honored even when the shipping failure is the carrier's fault and fully documented. I'm still waiting for the $200+ Aritzia owes me. Let's see if Jennifer Wong responds to my email.

I shop here more regularly than I'd like to admit, sometimes for myself, often for my 20 year old…read moredaughters. I like their clothes-- over priced most likely, but they have good suiting options, good workout wear, and good going out options for a range of ages. That said, the staff at this store is so unfriendly and so unhelpful. They seem to communicate with one another on cell phones, and you're more apt to see them nose down in their phones than actually talking to customers. They always have a couple staff at the front of the store, presumably greeters, who do not greet and are not welcoming. The only real friendly, nice service is during checkout. Is the brand teaching their staff to be too cool for their customers? Or is it just this store?

I was there Saturday during lunch to make an exchange. I had to circle the extremely packed and…read moretight store 3 times before I found someone to help me. The employee couldn't even locate the product, I ended up finding it myself. Then I got in line for the return. There are 2 registers. The manager who tried to help me was up front hanging things and told me the girl at the register would be right with me. That girl was working on a return with a guy who's girl was in the dressing room. They were waiting on her to come out to do something. All the while I had to stand and wait. I was disappointed the manager didn't offer to help with my return versus making me wait the nearly 10 min it took for them to finalize the other return. I like the jacket I bought, but will likely never shop Altar'd State again to avoid having to go in person to either shop or do an online return.

I Altar'd my opinion of this place, and of the State of Texas, recently. But for Christian…read moreclothing, this is one of your primary options, you religious person you. It's funny that people don't realize this is a Christian store because I got that vibe straight away, and you can tell by a lot of the clothing in here. More conservative than most places, and plenty of imagery on various products. It would be hard to miss. So it's a specialty shop then, and it's not for everyone. It's expensive stuff, but at least some of it is cute and at least some of it is not too overtly religious so it's not bad.

Terrible customer service. I've shopped at Madewell forever and never have received such rude…read moretreatment. Won't be back to this location.

Terrible customer service. EVERY time I've ever been in the shop, I'm completely ignored by…read morestaff. They have multiple people waking around attending to straightening merchandise though. Again today, I was in the store for 15 minutes, tried on items abd found my own open dressing room. No one acknowledged my presence. The merch isn't flattering either. I see no need to return to any of their stores ever again.

Michael was kind enough to squeeze me in for a cut/style before the holidays and I am so grateful…read moreto have found him He is personable, easy to talk to, and very talented. After a brief consultation he got right to business with confidence, assuring me I was in good hands. He fixed up my layers for the texture and movement I was needing, did a beautiful blowout, finished with the flat iron, and sent me off feeling beautiful!! Atmosphere, service, and product knowledge; 10/10. Highly recommend! Thank you Michael!! +1 (512) 709-2567

So this store is super addicting for all your needs. You can get your hair done at the salon. You…read morecan shop for makeup, hair care, nails. There have a huge selection of OPI nail polish. They always seem to carry the latest OPI collection and the price is very reasonable for the brand. They have a great selection of hair products too. I love the candles that they carry here. It's out of this world amazing. The jewelry they have here is amazing as well. It's very Austin-ish and there are some unique pieces that you can only find in shops like this throughout town. If you are looking for the cute Fred gifts, they have a huge selection too. There are some Marc Jacobs purses and wallets here, the selection is small but it always seems to be changing. I'm not one for shopping here for clothes, but they have a large selection of dresses and tops and bottoms. I just never see anything for myself. They have the most amazingly adorable one-sies here though for babies. super cute and unique designs on them. I do like the shoe selection at times, it's a hit or miss for me. I always just come in to see what new items they have. There are always warm cookies and water if you are feeling up for a snack or if you are parched. The girls here are super sweet and super nice. I love coming in here while I'm out strolling at the Domain for what's next to purchase.

Ordered shorts for pickup online. they decided instead of setting my order aside, to sell the…read moreshorts. As a result, the shorts I ordered are now out of stock and they canceled my order. i ordered multiple pairs for my coworkers to wear on a certain day and now we can't. This is frustrating and doesn't make any sense to sell the shorts in store when someone already ordered them for pickup online. I understand it's not the employee's faults but this is pretty dumb in my opinion.

Free People started their women's fitness "Movement" line as a part of the collection stores, but…read moreits popularity resulted in a spin-off store of its own. Hence, Free People Movement is now a separate store in the Domain, a short 7 minute walk from the *huge* Free People collection store. Is this good, when I'm already fairly addicted to this clothing line? Um...yes. There's a sparkly, inviting energy about the Movement store. Maybe it's the decor, maybe it's the friendly and helpful staff, maybe both. If you like to work out at a gym or at home, or run, or dance, or hike, or practice yoga, or take long walks, they have comfortable, creative clothes that will make you look like a fashionable badass while you're at it, and while you're lounging about afterward. Since I've been working from home, I've picked up a few more of those cool lounging styles, which are cute and comfy enough to wear anywhere, all day, every day. I no longer scare the delivery guy. There's a plethora of supportive and comfortable tops, sports bras, leggings, shorts, flowing tops, cover ups, hoodies, sweats, jackets, athletic and hiking boots, bags, slings, and accessories, all in beautiful mix and match colors. And if you find something you want but they don't have it in store in that size or color, they will order it for you at the counter and have it shipped to your home, free. You know you don't have to ask me how I know this. There's also a wellness section with some interesting supplements and a few exercise accessories. The Domain is a veritable rambling maze of shops that call to mind the gardens of Versailles, so if you're heading there, you can park in the Pink lot, third floor, and be super close to the Free People Movement store. It's a great place to start, anyway. We all need a little more movement in our lives, after all of this lounging around. Might as well look our best.

This review was still in my draft bin much to my horror when I realized it…read more The young ladies will surely laugh when they finally read this (a draft) that I am releasing this evening! Much of Austin and the surrounding areas are missing one of the best homegrown shopping experiences you will ever have. Cotone clothing and Beauty is located with in the Domain. Fashion Forward and Hot,HOt, HOT !!!! The initial phase of the Domain was completed in March 2007. It is managed and owned by Simon Property Group of Indianapolis, Indiana. Sadly it's now the older part (if that's possible) and just a short distance from the new "Northern Territory". Fast Forward-a decade later, I have to believe the reason that this darling shop isn't completely overrun with customers is simply it's location. I just happened upon it while taking a stroll to walk off some lunch. An hour later I left, feeling like it was my lucky day! The customer service was extraordinary, the clothing unique and reasonably priced. The jewelry, handcrafted by local artisans....phenomenal! Shopping without buying is an art I have not mastered, but I believe even if I was the biggest curmudgeon in the world I couldn't have left Cottone without bringing something home. Much of the clothes are purchased in the owner's beloved Italy. Hand picked and brought back to Austin, I was lucky enough to have been introduced by the lovely young ladies who were helping me. Talk about going the extra mile...I was picking out different items to gift my daughters and grand daughter and even requested help with figuring out potential sizes and styles per their varying ages but this posed no problem and her expert guidance ended up working out for all of us. I left with a shopping bag full to the brim and some unique pieces of jewelry too, one of which quickly became a favorite and I wear it every day. I don't want to fail to mention that Alex's wife Jennifer operates the beauty bar located with the boutique. I purchased mascara, lip color and was gifted a lip balm. These are all organic products hand produces by Jennifer. First mascara EVER! (Ps-I'm old as dirt!) That has not made my eyes itch, water, burn etc. It's long lasting when applied and I chose the water proof version. I'm terribly embarrassed that I don't have the info with me to honor the two young women, who so graciously helped me that day.Sadly, but don't have the info with me so will return to this review and update it when I return home. So last but not least-young or young at heart go check out Cottone. You won't regret it!

I brought my girlfriend here today and she loves the selection, customer service and attention to…read moredetail. Will definitely recommend to my friends and family. Great team and management style. Can't wait to come back to Cotone soon!

This is a women's evening clothing store located at the north side of the domain. The primary…read moreclothing they sell here is pajamas for women and girls. They have 15 locations nationwide, but were originally from New York. As the photos below show, this is a small retail space with pajamas on hangers, but there are some accessories. I found that these garments were made in Peru, China, Portugal, and India. The prices are pretty steep for pajama wear and the tags were hard to spot. Nonetheless, it was still a nice shop to stop in at. Informative photos below.

From the owner: Our mission is to outfit vibrant lives with clothes and accessories that make us dream, lift us up,…read morelet us play, put us at ease and free us to cherish every moment with our loved ones. Today, our Roller Rabbit makes everything from ready-to-wear, accessories, bedding and, of course, our iconic sleepwear.

This new location has taken over the space Forever 21 used to inhabit. I personally think it is a…read morewonderful replacement; a step up! Urban Outfitters definitely belongs to the domain. Upon entering the store, there was always an employee near the door to greet you which I really enjoy. I love not having to scan the store to figure out who I should thank for pleasantries lol. This location has a wide variety of women's clothes and men's clothes. They also have accessories: jewelry, purses, hats, false nails. They have lip, glosses, perfumes, a few other Makeup products. I was surprised to see the assortment of disposable cameras. Really cool that those are making a comeback, but not enjoying the price point lol. I love all of the eclectic trinkets they have! Just a few that stuck out: mini pool ashtray, a duck, jewelry tray, denim jeans planter, flamingo mug. Very fun and different! They had a wonderful selection of Baggu! They were also appropriately priced and not hiked up! They have a few books, and some records. I do feel some other locations might have a bit more, but they had a decent amount. Their points program is really awesome and sign up is free so I definitely recommend that! All of the employees were very kind and helpful which was refreshing! The only thing I don't favor about this location is the parking. It's really hard to find parking nearby because the domain is always busy, but that's not their fault.

The staff were all very friendly & supportive, in particular the asian girl (apologies, I didn't…read morecatch her name) who was working the fitting rooms may 8. They also have a wide veriety of clothes that are suitable for many occasions, from the beach to the gym to just lounging around the house. The staff did a great job at making everyone feel welcome. A very open & accepting place for crossdressers & trans people alike!