Been using them for years in a cannabis dispensary then my home. Very reliable and responsive to all kinds of issues

A couple weeks ago on a FRIDAY...almost at 5pm, my husband and I closed the door, and realized, we both didn't have the key. I may or may not have flipped out. I HATE paying for things that can be avoided, but you know, this is life. So, thank the Lord I had my cell phone and was able to look up places! I called another place...somewhere in Wicker Park but no one responded, and so thankfully Nonstop Locksmith responded at my first call, and literally within 10-15 minutes Chris showed up. Now, I will say that apparently our lock was VERY stubborn, and Chris couldn't just pry it open, he had to basically use the big guns (aka HUGE drill) to drill through the ENTIRE lock. So to get in our house, it took him awhile, but he said this was the 2nd hardest lock he ever had to get through. He was super social and explained everything he was doing, as well, we were just sitting on the steps seeing what he was doing. Good job Chris. Everything went smoothly, except for the fact that he lost the check we wrote. BUT, it was really easy in getting it to him and he gave us a coupon for a discount next time if we ever had any issues again (REALLY HOPE this doesn't happen!), and he was very apologetic about it and worked around our schedule. The price I think was fair even though of course, you never want to pay for getting locked out of your house...:) read more

Great service! Very quick and honest! The store front is inviting and you'll find variety of products offered to your needs. Very happy with my choice! Highly recommended :) read more

Great service, true to their quote and very friendly technicians - Nonstop Locksmith was an excellent choice for repairing my intercom system. Chris was my locksmith and not only did he provide me with an education of how the system works and where the broken part was identified, he also was extremely friendly. Definitely using these guys for future locksmith projects/services. Thanks Chris! read more

It was a grey cold Saturday and I dreaded heading out to get keys made. I imagined something like many of my key-making experiences: a huge line at some crap hardware store and then either the guy working tells you he can't make keys at that moment and you'll have to wait more (or flat out come back another day) or the one guy who is qualified to use the key machine is busy checking to see if they have five different measurements of screws along with a few different sizes of toilet plunger and he'll be with you in a moment (read 30 more minutes). After said employee is ready to help you, they take about 10 minutes running the machine and you swear that they're doing this key thing freehand before you receive your new keys and again have to wait in line to actually pay for them because the key maker is in the back and the cash registers are in the front. Given this, I stopped and got some coffee, got in the car and prepared for a lengthy wait. I was driving around, saw this place, and immediately pulled over. Based on the hours posted on the door, I pretty much was coming in after closing but some guys had just walked out sans employee waiting to lock to door, so I walked in. The experience I received was as keymaking should be: the guy at the counter was super nice, worked at a pace of about a key per minute, offered to redo them all after I asked for the last one to be done on a design key (went with teddy bears, gotta keep 'em guessing what it might unlock), and even was willing to chat about a problem I'd had with a broken key. On top of that the keys were pretty damn cheap and the whole experience took about 5 minutes. My coffee was still too hot to drink by the time I got done here. Which means I will absolutely be back. read more

I needed to get a copy of my house key made. I went in and David greeted me with a smile and he asked what I needed. He made me two copies and I was in and out in no time! Great service and the keys he cut worked great! read more

I've been using Nonstop Locksmith for several years and each time I stop in or call them out, I receive stellar service. This morning it was Rosie and Montez behind the desk that helped me out of a huge jam (no pun intended) that I got myself into while down the street from the Logan Square store. Their patience and tremendous grace under pressure was a welcome breath of fresh air in an otherwise stressful situation. The company is coming out again tomorrow to my retail location for several problem-locks. I know I can count on skilled service. read more

Got referred here because our locksmith didn't do buzzer systems. We had a front gate that didn't unlock when we buzzed someone in. Which also had the fun side effect of stopping our mail. These folks came out quickly, diagnosed the issue, got us up running again at reasonable cost. Would recommend. read more

I sent a Yelp message this weekend about getting a quote. The door to our garage would not close - it just springs back out and even when we hold it closed we cannot get the deadbolt or knob lock to latch. If/when we can get a key in it hurts like hell to try to turn and then we can barely get it back out. I heard from a company rep at 7am Monday morning. I wrote back and then someone called to talk through the issues and he said they had availability today (TODAY!) between 10-12. To my surprise, a very skilled gentleman, Brandon, came out. We talked through options and while I thought I may need to replace everything, he let me know that the keys I currently have should work as long as the door and locks are aligned. In just a short time he fixed everything! My keys work like a charm (who knew) and the price was very reasonable. He gave me additional tips when explaining everything which I also thought was great. Additionally, he offered recommendations for security installations on our front gate. We just moved into a new SF home in the city. We have two gates in front and while there are locks on each, there aren't metal pieces installed to prevent someone from putting their arm in and unlocking the gate. He gave a few options including some cost effective technology to view visitors and "buzz" them in as well as a mechanical key pad option. Brandon was very thoughtful and skilled. We are definitely considering having him come back to install the security recommendations. My experience was wonderful and I felt like I received great service from a skilled tech. I highly recommend! read more

Stopped in today to get duplicates made. Kevin helped me out and I felt I had great service! He was very nice and conversational, got the job done super quick, and even gave me key rings (which at some places they charge extra for, lame). Very satisfied, would come back again, and recommend to friends! Thanks Kevin! read more

Thomas was on time and knowledgeable. The price was consistent with the quote. The installer was also on time. Cleaned up afterward.

Hired this company (also called Chicago Intercom) to replace an old intercom/buzzer system in our 3 unit condo building. We needed the outside cameras/buzzers and the internal intercoms to be able to see who is ringing you outside. Right after I met the estimator, Nick, I knew this company was very capable. His review of our existing system was thorough, and the new system is the perfect replacement. We ended up having some wiring issues that Nick & his brother Joe were able to diligently troubleshoot to get our intercoms working. They have a very strong work ethic and will work through the installation process until everything is correct. read more

Nonstop Locksmith - Camera Intercom & Buzzer System for 3- unit condo building - Security Systems Near Me - Chicago, Illinois

A+ service! Everyone I talked to was helpful, professional and costumer service oriented! Heather was very helpful when I called on the day of the appointment and the tech who came out was friendly and efficient. No surprises either -- price matched the estimate! Definitely recommend. read more

These guys were amazing. I had a dead bolt that had fallen out of position on my back door, and they came and fixed it within 24 hours of my call. While they were here, they also showed me that the bottom door handle was basically not even screwed into the door, so they fixed that, too. They were really thorough and professional, and I felt 100% comfortable having them in my home. I will definitely call them again if I ever need a locksmith!! read more

The service was quick, the interaction was satisfactory, and the product was functional. I have no complaints here. I took a couple of keys in to be copied and I was out of there within 15 min. I would really recommend for a key copy! read more

Great service. They made duplicate keys in just a few minutes. The man behind the counter was polite and entertaining as he worked his magic. The duplicate keys work great as well! read more

I had a good experience with non stop. They're one of the few companies that can work on low voltage buzzer systems. They made their appointment on time and were able to diagnose and fix the issue. They were a little pricey but not to an extreme. Overall I will hire them again. read more

Non-Stop Locksmith is the route you should take if you want good customer service, professionalism and excellent products. The owner and staff are great to work with and very knowledgeable. You can't go wrong with Non-Stop! read more

Their availability and the friendliness of their staff were plusses, as was the fact that they come out to do free estimates. Timeliness very good. If only they (or, I guess, most locksmiths out there) were affordable. Don't understand how they can charge so much for labor--way more expensive than electrician who works with stuff that can kill you. I ended up not using them for that reason. read more

Stopped in to get copies of a house key made. Quick and friendly, so glad they are in the neighborhood!

Reviews looked great took 80 mins to get there after they told me 30 and charged me $145 to get in my apartment. Not impressed won't use again. read more

AVOID. AVOID. AVOID. I used Non-Stop Locksmith a few months ago but only feel comfortable posting this review now that I've moved from the address they have on file. Non-Stop installed a number of security items in my home, and not for cheap. Total business was over $2500, which is decent for a small Chicago apartment. I was incentivized to post a yelp review to receive a small discount on additional equipment needed after they were at my property installing the new security measures. I thought, sure why not write a review for a free $50 installation fee of an $80 doorknob that 'broke' while the company was onsite. Had I known what was to come of this I would have just paid for the installation which was only 2% of the total cost! I gave what I felt was an decent review for an average service - 3 Stars with a comment that I would "definitely use them again". I received a follow-up email and phone call from the owner who inquired how they may receive a 5 Star rating. I told the owner, Shimon, that a 3 Star was deserving because while I was happy with the new security items I found some property defacement on my hallway walls after his technician left. I narrowed it down to the technician because we recently had our hallways painted and the technician was not happy that I negotiated a discount. Perhaps he works on commission; I don't know. Any savvy business person knows negotiation is the first element to business. When the tone of the call quickly moved to intense and demanding, I told him that I did not feel comfortable talking about it any further and wanted to get off the phone. He apologized for bothering me but still continued to strong-arm me in to updating the review to 5 Star. We 'negotiated' that I'd remove the review rather than update it. Funny how his negotiating tactics are acceptable in this situation, but mine to receive pennies of a discount is inappropriate. I agreed to remove the review because I was scared of further backlash from a company who knew my name, address and specialized in home security. I felt very threatened throughout my contact with this company. I would avoid them if possible! read more

Kevin and Brandon have saved my life!! They got to my place in under 30 minutes and were very professional. I've used Non-Stop before, these are my go-to guys. So glad they're here to help. read more

Just went to nonstop to get keys cut and they were very quick and Kevin was super friendly! Will definitely come again and have them help me if I ever get locked out (knock on wood). They also have a lot of cool intercoms and safes. read more

Zack was on time, knowledgeable, and friendly. He helped us get our door re-keyed for a tenant and they are very pleased. We look forward to working with them again. read more

Excellent service and quality work! Thanks Mike and Sharun for my four great keys too. Albany park is lucky to have Nonstop Locksmith.

Second time in two weeks we "misplaced" our keys. Bill was by in 10 minutes. Kind. Courteous. Swift. We're in. We'll definitely be calling them again next week (when, if history is any indicator, we are scheduled to get locked out again)! read more

So here is my experience: I live in a 3 flat condo in Humboldt Park. We called Nonstop to fix some problems we were having. We asked them to fix the following: - fix our gate to ensure that it would lock - fix the spring on the gate to make sure in no longer slammed - fix the intercom system at the gate and front door and in individual units Nonstop gave us a quote of something north of $1,000. We agreed and they began to work on the projects sporadically for almost a year. First, was the gate's spring. They replaced the spring which lasted for about 2 weeks before it broke eventually they replaced the spring to where it still works today. This unfortunately, is the end of anything remotely positive I have to say about this company. As work continued the bills for labor and parts continued, which was completely NOT discussed. Next, they attempted to fix the intercom system on several different visits. They were never able to fix the intercom system for the first floor unit and it never worked for the front door. All the while more bills came in, $380 here, $180 there. As you can imagine our frustration began to build, but we continued to work with the company and hoped we might get what we were paying for. They explained that they couldn't complete the intercom system to our original request, because of wiring problems. So they began to work on the lock on the front gate. An agreement was signed stating that if the gate lock broke within a year we would be refunded the additional $354 we paid. It broke and we have not received the $354. At this time I posted a YELP review, as you can imagine, it wasn't positive. Nonstop, quickly responded after the post. They agreed to refund us the $380 for one of their visits if I removed the post, calling it "slander" (JOKE) and signed an agreement. In the meantime, our intercom system started making a loud buzzing noise on the sidewalk and inside each our condo units. It was so annoying that each of our units pulled the intercom boxes right off the wall after Nonstop refused to work with us anymore. In fact, they didn't just refuse to fix their mistakes they hired a lawyer to correspond with us. After I emailed this lawyer, they suggested a refund of $354 if the issue would be dropped. I agreed trying to move on despite the fact that we have spent over $1,000 and have been left with more problems then before we even called this company. Despite, my efforts to move, now Nonstop refuses to refund the $354 or respond. I wish you could give 0 out 5 stars. My advice - DON'T EVEN CONSIDER HIRING THIS COMPANY! read more

The service was great. Needed a new deadbolt for my new condo. They were in and out in 20 minutes with a new working lock. Scheduling was easy and fit my time frame. I think the cost was very reasonable compared to other locksmiths I have used. Thanks! read more

This company came out in Aug and replaced an outdoor knob and mechanism. Everyone I dealt with on the phone and in person were very professional and pleasant to work with and they did a nice job. Last night, the knob failed to work and someone came out today at no charge and fixed it and made sure it wouldn't happen again. I would highly recommend them. read more

Ariel was friendly, efficient and knowledgable. He came on time, helped us understand what needed to be done, and finished in a timely manner. Recommended! read more

This place is a ripoff. I locked my Keys in my car and the person on the phone said it would be about 35$. Guy gets here and charges me 150$ and says that 35$ is the "starting price", a nice little detail that the person I spoke to on the phone did not mention. THAT IS QUITE A DIFFERENCE. I am now 2 hours late to work and 150$ poorer. Thanks assholes. Thanks a fuckin ton. Way to take advantage of someone in time of need. read more

Scheduled a rekey today and was told a technician would arrive between 1-3pm. No show and no call. Completely unprofessional.

The gentleman working here was very courteous and honest. They told me they couldn't do the cut I needed, but were gracious enough to recommend General Lock. read more

Came into to get keys copied for our new apartment. Super fast friendly service. Rosie is the best. Highly recommend :)

I recently had the need to inquire about lock smith service for a possible change at my apartment and was greeted by a wonderful experience. Jazmine V. gave great breakdowns and understanding of pricing and services provided which made it an easy choice to have Nonstop service my request. read more

Start to finish - this establishment put my mind at ease when we needed deadbolt locks removed and replaced on an expedited basis. From understanding my needs and getting a quote from Eric, to Ian coming out the very next day and performing the work in a courteous and professional manner - everything went smoothly and as planned. I highly recommend Nonstoplocksmith for anyone looking for a dependable and honest company! read more

Great Service and truly a friendly neighbor!! Being locked out of your car is no fun when you have to be at work at 9 a.m.. Let me just say, I couldn't have asked for better service from Nonstop Locksmith - Michael and the rest of the staff were so helpful and pleasant to work with. I wouldn't hesitate in using them again or RECOMMENDING them or any of their local offices. Thank you again - your team made my day! read more

Couldn't be happier with my experience with Nonstop Locksmith. The service was quick, friendly and effective. Shimon is a lifesaver!

I got locked out of my house before leaving for work. I thought I was going to call the whole day off. But Tim arrived within 30mins and saved my day! He was very professional and friendly and had me on my way to work in 10 minutes. read more