Have always wanted to stop in. They helped with a house key and gave me a recommendation for a key fob also since they did not do programming read more

Amazing service from Nonstop Locksmith! Denise was very informative and took the time to explain everything clearly, which I really appreciate it. Alex was efficient, professional all the while getting the job done quickly without any issue. The entire experience was any and stress-free. Highly recommend Nonstop Locksmith for fast, reliable and friendly service! read more

3035 W Montrose - They went out to address my apartment panel because there was a constant buzz. He replaced the speaker and amplifier. A couple days later, the same constant buzzing, which means the door is unlocked. Sent someone else out, and they charged me again, for the same issue not being resolved. They then decided to quote me 2k for a new panel and say, that "should" fix it. So I paid almost $400 for them not to resolve the buzzing. They sent someone else and charged the same thing to not resolve the issue. I asked to speak to an owner, but no luck. They keep telling me the service guy will call me back. Then they send me a quote for new panel but not sure if that's the issue. I would NOT recommend them. read more

Nonstop Locksmith was excellent! Other locksmiths I called wanted to send a technician out to evaluate the situation, order parts and then make a return visit. Really? Nonstop answered my phone call promptly and scheduled an appointment right away for the next morning at one of my investment properties. Their service call was $79, which was less than others I called. Nonstop also recommended all the locks be re-keyed instead of replacing each to save money. How about that? Jose was the person I scheduled the appointment with on the phone, and Robert was the technician who came to the property to re-key the locks. Robert gave my tenant a heads up when he was heading to the property, called me to let me know the total cost and took my credit card over the phone when the job was completed. I will definitely be using them again and highly recommend them. read more

I had locks changed and an old door knob repaired. Always friendly, on time and they do a great job. I highly recommend them.

Great service, down the block. What's not to like. I will go back to Nonstop Locksmith for my keys and locks needs.

I had a wonderful experience with this company yesterday, when I lost my rental car key for two hours on the day I needed to return to the airport. The company dispatched the request to a mobile automotive locksmith, Frank, who called me promptly and made plans to visit me at the home address J gave him. found my key about just minutes before Frank was due to show up, so I called Frank back promptly and asked him to stop by so I could give him a big tip for his troubles. He was super friendly but politely declined the offer. Overall I had a super positive experience with both this company and with Frank himself. read more

This handsome guy help me he was very fast and helpful great service and very sweet guy

This is one of the BEST places to get keys made in Albany Park. The finished keys are always cut perfectly, even if they're copies of the originals. Some of the smoothest keys I've ever used... I can't believe they're not butter, but obviously they're keys. They have an incredible selection of unique keys (e.g., childhood cartoon characters, every local sport team, an array of different country flags, tie-dye designs, and--my favorite--The Simpsons). Their prices are VERY reasonable and the staff offer great customer service. I've been coming here for over five years and I don't see any reason for me to go elsewhere. read more

Excellent service. Quick, friendly, thorough! Great price! Needed new keys for a pair of HON file drawer locks. Sam was friendly and courteous, promptly examined the locks on the spot, and persisted to look up and cut keys until he found the right one. To add to my delight, he charged me a great price for the keys and service! The whole experience far exceeded my expectations, and I left a very happy, satisfied customer. I highly recommend Nonstop Locksmith and will recommend them to my friends! read more

Fast, Friendly and competent. Easy to order and they arrived within 45 minutes. Would recommend to anyone.

Great counsel. Keys that work better than the garbage you get at a big box hardware store. What more do you want from a locksmith?

The intercom system at my condo building wasn't functioning properly so I called Non-Stop Locksmith to get an estimate. The receptionist informed me that the service fee for a tech to come out and diagnose the problem would cost $55 plus $140 an hour per technician. (Total $199) Honestly, that seemed a bit steep, but I'm not familiar with this kind of thing so I didn't question it too much. I talked to the other unit owners and we agreed that we'd go with Non Stop rather than continue to vet other companies. (I'd called several repair companies and the rep for Mircom, but it wasn't very fruitful) Majdi came out to take a look at the intercom. The intercom we have is the Mircom TX3-200-4U. He diagnosed the problem within the hour, but had trouble getting in touch with the gentleman at Non-Stop who runs the parts department. It turned out the microphone in intercom was broken. Majdi needed to find out if the microphone was in stock or if it could be ordered. He couldn't get ahold of his co-worker so he told me someone would follow-up with me. Honestly, the guy in the parts department being unavailable when his assistance was needed was a bit of a turnoff, but I shrugged it off. (Majdi called him several times) Majdi was very helpful and kept his word when he said he would follow-up regarding questions I had regarding the intercom system. He also took the time to show me and one one of the other owners how to navigate one of the intercom features. His customer service was top notch. The $199 fee didn't count towards a potential final repair bill so my condo association decided to authorize Non-Stop to order the microphone so they could complete the repair. We didn't want to waste $199 by going with another repair company. I first contacted Non-Stop in mid October. After the initial service call, I reached out a few days later and told them to go ahead and order the necessary part. They sent me a a final estimate of $427 and said I'd have to pay half in order for the necessary part to be ordered. I didn't hear from them after that initial service call so I them a few days later to get an ETA on when the part might be in. The person who answered said he'd get back to me after he checked with another employee in the parts department, but no one ever called me back. I had to call 2 or 3 additional times before I could get an actual answer. The tech first came out on 10/22/21. I received the final estimate on 10/25, authorized the repair on 10/27 and it was completed on 12/1. There was a delay in ordering the part due to Covid. In hindsight, $630 to repair the microphone in an intercom system seems a bit high, but it is what is... it works and that's the important thing. Overall, I was happy with Majdi's work and professionalism. The office staff could work on being better about customer follow-up though. Despite that I'd use Non-Stop Locksmith again and/or refer them to others. read more

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I originally contacted this company because I was desperately trying to figure out how our condo board would get access to make Mul-T-Lock keys. The prior board had passed them out, and the new board had no idea where the key code was to copy more once a tenant lost both of her keys. After contacting at least 20 to 30 different locksmiths, plus Mul-T-Lock headquarters explaining our hands were tied (and finding out later that one locksmith who claimed they didn't copy our keys really WAS the company that did), Nonstop Locksmith was the only one that would allow me to prove that we were legit. With paperwork in hand to confirm we were legitimate board members, they were able to copy our key and also contacted the headquarters, too. (Shortly after, our incompetent and terminated property management company said they "didn't know what that box was for with the code on it" but never bothered to mail it to us or even tell us they still had it. So we finally did get the box after I had to track down that property manager plus the one before that.) Alexander was the locksmith I worked with, and he was EXTREMELY professional, helpful and funny, too. When I found out that they fixed doorbells and their rates were decent, I contacted them again. The one in my building had terrible audio, and other owners had doorbells that didn't work either. I was elated to do business with them. While I could go through all the details of them having to visit five different times due to rewiring, two condo owners who refused to stay home (or answer their door), weather damage in two bells and station replacements, what I will say is I grew extremely frustrated. But through it all, with one technician (Manuel), one manager (David) and one field manager (Rodney), we were finally able to get two of three doorbells in operable condition. The last one still has wiring issues, but that has zip zero to do with Nonstop Locksmith and everything to do with residents refusing to let them in to replace the wires. Rodney especially was patient, professional and did try to explain what the problems were. Although I did leave with more questions than answers with Manuel and David during the first few visits, physically standing there and watching Rodney work and listening to them cleared up a lot of confusion versus a summary at the end of hours of work. In all fairness, David did give me a chart to show his progress. Still, I'm a big fan of not hounding contractors while they work, but I finally did realize that wasn't going to work in this case and decided to stay put and just quietly observe. Shimon, the owner, stepped up to try to get all of our doorbell problems resolved, too, and called three times, too. While I certainly wish we could've been a one-and-done, in an older building with wiring issues that happened long before I moved in, this turned out to be a much bigger job than I expected. But I am relieved that it is (mostly) done and totally done to the best of their capabilities. Thank you! read more

Had a great experience with Non-Stop Locks! 1) They were on time which is important to me. 2) They were very quick and very knowledgeable in addressing my door lock needs as I had 3 doors worked on. 3) They explained what they recommended and executed accordingly (which matched their quote, no extras added later!) All in all, You Get What You pay for! A+++++++ vender read more

Nonstop Locksmith - Security Systems Near Me - Chicago, Illinois

Needed something to be worked on at my condo. Called to make an appointment and they came out the same day! Manny was my tech and this guy was incredible very knowledgeable, neat and patient with all of my questions. Thanks so much manny! read more

Great experience! Luis was on time, quick and professional! Locks are perfect and not sticky at all like the old ones were, very happy with my experience and definitely recommend! read more

The latch on my child car seat I installed in my rental car would not detach. The release button on the latch broke. I drove over to Non-Stop and asked for help. An older man with a thick accent came out. He had a good look at it and tried and tried to finesse it, using a screwdriver and needle-nose pliers. When that didn't work, he was able to yank it off the ring the car seat latch was a attached to after several tries using all of his weight and muscle. The brute-force effort saved me an extra day of car rental charges. When I asked how much I owe him, he graciously waved me off. Thank you! So, as the saying goes, if all else fails, hit it with a shovel. read more

Just moved into a new place, and needed a bunch of things done. Mike was super nice and helpful. He fixed my back yard gate, put in a deadbolt, and changed my locks. He set the front and back door to use the same key and even made me some extra key copies from his truck. read more

Needed a couple of keys and they got them copied right away. Front staff was wearing a mask. The keys worked really well which is worth noting because all of my Home Depot copies have been awful recently. Will only use Non-Stop for my key needs! read more

Those guys rock!!! fast and quick service greater variety of different keys​ making the task of replacing one very easy( rare as it can be) read more

Nonstop Locksmith - Security Systems Near Me - Chicago, Illinois

Recently worked with Non-Stop Locksmith to install a video intercom system in a ten unit residential building and could not be happier with the experience we had. The technicians, especially David, were polite, professional and patient. The team in the office was easy to communicate with and made scheduling a multi-day job manageable. Two thumbs up, would definitely use again in the future for all our locksmith needs. read more

Not only was Alex experienced but on time too. just very helpful technician thank you Alex read more

Nonstop Locksmith - Alex Ramirez was not only professional but knowledgeable as well. He was able to point out the flaw from the previous company right away thx - Security Systems Near Me - Chicago, Illinois

Apparently their technician set up our system so that if someone rings the doorbell, they get in the building. Massive security risk and violation and and I have no way of overriding it. I guess they want me dead UPDATE: The owner did call back and set up Rodney to come out this morning. Rodney is a great tech - he actually knows the system and is just a nice guy. It sounds like the prior tech didn't tell anyone he hadn't disconnected the system when he couldn't get the doorbell to stop automatically letting people in. Whether he knew or not, IDK. Either way, it's a problem that he either didn't know or didn't care. BUT, Rodney is great and the system seems to be working now and best of all, the door is locked as it should be. A lot of issues could have been resolved (I suspect) if Rodney had been the only tech I had had to deal with. I probably would be happy with the company if he was the only person I dealt with. So, if you do use nonstop, ask for Rodney - wait longer to have someone come out if you can get Rodney. I would give Rodney 5 stars. I would give this other tech negative stars. Overall, it's difficult to know how to rate a company that has a superstar tech AND also one that is not technically knowledgeable about the product they are selling/servicing and leaves problems without solutions (and blames the customer for problems that relate to his lack of knowledge of the product it seems). As a customer, you don't know who you're going to get. A stressful encounter with someone who blames you for things he doesn't know and leaves problems (sometimes big problems) for you to discover or someone who knows the product inside and out and can trouble shoot quickly...those are two very different situations and experiences. (I also don't really like the product we purchased for the building - the Comelit unit seems to have a lot of issues. Perhaps we had a lemon or perhaps there was another issue that Rodney might have addressed today...but I have spent wayyyy too much time thinking about the building intercom system over the past year and would not purchase the comelit system again. Online instructions are mostly nonexistent and the smallest things can cause major issues.) read more

They did a decent job on the actual work but their bookkeeping is terrible, so be warned and save all receipts meticulously. First use they said I never paid even though the check cleared my account. I had to get my bank to call them to prove it did even though I sent them a screen shot. I tried again figuring time passed and people make mistakes. Then I get an email that I never paid AGAIN when I paid at the time of the visit! I guess they count on people forgetting and paying twice? What's up with that? Definitely not using again now. I never write reviews, but had to write this one. read more

Very welcoming people. Friendly staff. Higley recommended. I'm definitely coming back if I need copies of keys or getting locked out of my apartment read more

Great Service! Zack arrived on time and took the time to explain the process! Excellent communication and customer service. Thanks again Zack read more

I broke my key off in the lock and proceeded to make the problem worse by disassembling the whole thing and mucking everything up. I called on a Tuesday night and spoke to Heather who was funny and kind - just what I needed since I had put myself in a bad mood. She was great! Anywho - since I live in a pretty secure building I didn't need anyone until the next day. They sent over Nick who was patient and super quick. All in all my little screw-up didn't end up costing all that much past my pride :) Thanks again Non-stop! read more

Arrived in 20 minutes and swapped out the locks in our new home in a jiffy! Gave very good advice on which lock hardware to use and the pros and cons of different products. read more

Non-Stop Locksmith was amazing! They were timely, professional and efficient. Luis was fantastic. I had a stubborn old lock that would have driven anyone crazy. He ordered the necessary parts and followed up with me. When it was time to install the parts, he cleaned the residue from the old lock and double checked to make sure everything worked. He did a great job. Ask for Luis if you need a lock changed. read more

Rockstar service! I have never witnessed such attentiveness by staff at any locksmith location before until I came to the Nonstop Locksmith at Montrose & Whipple. I was greeted by one staff member right away. Mind you, I hadn't realized the shop was closed but they kindly let me in and helped me anyway. They didn't have to do this at all but they helped me anyway which I saw as putting the customer first - I love that! Within just a minute or two of being greeted, I was helped and the woman was very knowledgeable, friendly, and helpful. Thanks for being a great team and providing superb service for me!! read more

Definitely a great experience. They are really easy to work with. Specifically Zack really tried to work with me on my budget. Also very quick service, he was here within a half hour of my call and it only took him a few minutes to open the door up. Overall, great experience. read more

Alex went beyond the call of duty to help me out. The service was great (he called and let me know he'd arrived), and he told me all of the charges before he started work. Yes, they can be pricey, but Nonstop was worth it. read more

We had Nonstop switch out the locks after moving to new house. They were quick and efficient. They also were able to come back out after we had an issue on a very old lock on the front door that needed to be checked out. Nick and team were great at explaining all our options and getting everything in good condition. Would def recommend Nonstop for future work! read more

We used non-stop locksmith a year or so ago when we moved into our new home. Had them rekey a few doors and they also provided an estimate on replacing some panic bars. The technician was amazing and really easy to work with. The office was responsive and the whole experience went smoothly. Because of the initial experience, I reached out again to get an estimate on replacing a couple doors and upgrading the panic bars (finally). I set up an appointment and Thomas came by on August 9th at 10:00am to give me an estimate. I stood outside my property on August 9th and watched as Thomas sat in his car until 10:10am. That's when he finally got out and approached me (I was standing directly behind his car clearly visible in his rear view mirror). It was a little annoying that he was 10 minutes late and that he didn't seem to notice that I was clearly standing outside waiting for him but like I said...we had had good experiences with this company in the past. Thomas was nice and knowledgeable and told me he would provide a quote in a few days. I followed up three business days later. No response. I followed up again on August 25th (a Saturday but I had just remembered I never heard back). This was eleven business days later. I copied the initial email I had reached out to who had then connected me with Thomas (nonstoplocksmith@gmail.com). I got a response from the gmail address 15 minutes later "I apologize for the delay in receipt of your estimate. We do not perform estimates on Saturday. However, I have included Thomas on this email, and will reach out to him on Monday as well." Thomas had already been on the email. The employee who had responded was the one who had been copied in. They did not seem aware. Nor did they seem to have noticed that the email they were copied on clearly showed that I had been waiting on an estimate for 11 business days. I responded "I understand that you do not perform estimates on Saturday. The initial visit to provide an estimate was on August 9th (a Thursday). I followed up on August 14th (a Tuesday) but didn't get a response. There have been eleven weekdays that have come and gone since the site visit." The next response came very shortly after my reply "I am truly sorry that you have not received your quotes, that is not customary for our procedures here. I have forwarded your request to upper management, and am awaiting a response." It is now Tuesday. Monday has come and gone and there was no response from upper management and no response from Thomas. read more

After first giving me improperly cut keys and then the call center giving me bad information that led to a trip to the storefront when they were closed, Nonstop made sure to make things right. Their call service center leaves a lot to be desired in terms of information and customer service, but the office manager Jessica cleared things up, made things right, and was very professional. read more

Non-Stop lock was great to work with! Very helpful and knowledgeable and a quick response time! Highly recommend!

One week ago at this time, I was locked in my apartment locked out on my balcony. Yes, this is possible and happened! My husband and I recently adopted an adorable pup, Ralph, to mark our first wedding anniversary. As a new addition to our family, we're still getting to know each other. My husband was out of town last week. Ralph and I were just about to settle in for the evening. I stepped out on to the balcony and closed the sliding glass down behind me. Ralph, in what I imagine was an effort to join me, jumped up on the sliding glass door. On his way down, Ralph hit the door's lock with his paw. Locked in and out simultaneously! Panic set in as it was chilly last Monday evening and my phone was running low on battery. I tried for longer than I should've to jiggle, pry, and pray my way back into our apartment. Finally, I texted my husband a short message asking for our landlord's phone number. He panicked and called immediately. I gave him the quick version of my dilemma. And, then, my phone died. Enter lifer-saver Tim. After what seemed like a life time, a voice asked my name from my front gate entry. Leaning over, I replied, 'I'm here.'. About 40 minutes later Tim came bounding through my small apartment, flicked his finger, and welcomed me back into my own place. Tim was extraordinarily kind and patient. He allowed me to call my worried husband from his phone and made pleasant small talk with me. Little does he know how much I welcomed this as I'm pretty sure this was the only thing keeping me from crying! A heart-felt thank you to Tim and NonStop for prompt, attentive, and thorough service! I'd recommend in a heartbeat. read more

My condo building has used them for several projects. They technicians are always knowledgeable, friendly and efficient. They are our "go to" for all locksmith issues. read more

Been using them for years in a cannabis dispensary then my home. Very reliable and responsive to all kinds of issues