I had issues with my Standard Corolla. They dealt with the problem right away. My mechanic…read moreCarlos from B Line recommended them since I thought I had a transmission issue. I would recommend them. Richard and Marcelo were professional and welcoming and so was there mechanic! Thanks Guys!

i recently had brought my car to be looked at. Richard and his team were very helpful. I will…read morecertainly go back for future maintenance Services.

Whoever answered the phone answered "Hello" which made me think I had the wrong number. I asked if…read moreI could get booked in for a diagnostic and he asked me some basic questions. I responded and he laughed a little and said "I'm kind of busy, sorry." I don't understand this interaction really, I'd asked if I could schedule an appointment which would have meant next available. Really weird.

Allen is very personable and knowledgeable. I'm very happy I found him. He helped me over and…read moreabove to fix my car and also was accommodating. I noticed other customers there were happy ones as well. And he remembered my name! That's talent!

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

This WAS a GREAT local shop for years when the senior mechanic worked there, but he left last year…read moreand now it's really not up to its former standards. Unpleaseant receptionist and very young mechanics. Recently had my Forester in for an overdue maintenance. A number of lights not repaired, but apparently they all failed at the same time a few weeks later ??? Obviously did not check the alternator which must have been on its last days IF checked. It is now in another shop for replacement....engine filthy with no attempt to provide basic wipe down that usually showed the area had been inspected for problems. Charged me $600 for very shoddy work and 3.5 weeks later the alternator was toast and battery very low. Receptionist? Hey lady, we checked everything 3.5 well ago and all was working well...how should we guess the alternator was failing...you mean by checking the battery and the alternator? Guy at the desk says NO Potential Problems when they did a "full regular check up" but the shop now replacing the alternator has found a number of basic things overdue for repair ..again the car" just happened to need more work" after the $600. bill ? Ive been using Deckers for 10 years and had nothing but EXCELLENT SURVICE and a great neighbourhood shop that was recommended by my neighbour when we moved to Burnaby. Head mechanic quit when the staff turnover happened and I'm doing the same. Zero Customer Satisfaction. This shop has been repeatedly targeted over the last few months by theft attempts so reception agrees it's not safe to leave your keys overnights / just get it in ASAP in the morning. Once the " regular maintenance at $600." was completed, all at the unhappy parts formed a complaints union but they took too long ( 3.5 weeks) to figure out who was on the committee so it's all their fault nothing will be done at the shop to bring service up to normal expectations. SUV must have really enjoyed the time off from it's usual hard driving within a 15 mile range from our house to : dog food store in East Burnaby: to Byrne Road Park ( 8 minute drive from our house) : to go for a long daily dog walk, stopping on the way there or back at Save On for groceries. We avoided Covid like the Plague it is so virtual NO trips anywhe Warning : beware shops who don't guarantee their inspections and work for even one full week. How the Mighty have Fallen is the now the warning! I am a full time caretaker wife with zero car knowledge . The good news is that I can now tell the Alternator from the battery and how to open the front hood and I know thanks to BCAA tow truck mechanics, that the little front warning red battery sign means " it the Alternato Lady, Not your Battery ‍! Yes its tired, but you can replace it after you get the new Alternator. It's not Brain Surgery. Anyone with a great shop in the South Burnaby area willing to share yours ?

I first met Dave more then 15 years ago . I have been apprehensive about auto repair shops over the…read moreyears . He changed my mind . When ever i leave my car with him i have no worries about if they will repair something before it is needed. When it comes to cost he is a bit more reasonable the other shops . I think our grocery bill has gone up way more than his labor cost . They used to have a ok coffee a ways back . I miss that !!! All in all they have my per cent approval . PS: I am not related in any way to Dave!!!

I have never seen such a perfect, super experienced and humble man who helped my car got fixed…read more Mahmoud was the Iranian talented mechanic, who with more than 35 years of experience, help me to fixed my brake. I have had my Mitsubishi' brakes fixed somewhere else which they were not good enough to replace the brakes perfectly. Therefore, my car's engine light and a bunch of other lights have been remained on. Mahmoud, with his best knowledge, found the origin of the problem and got it fixed. I highly recommend this business.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

Nice experience! I got to know HTV from friend's recommendation, and I would highly recommend HTV…read moretoo. Especially for any private body work. Trong gave me the lowest quote after I visited 3 places in Metrotown area. More importantly, he fixed everything (several old scratches and dents) for the original quoted price after he found other issues that we didn't notice during the initial estimation. FYI, HTV doesn't provide free pickup or replacement car like some nice-decorated CIBC certified auto store. But you really get nice auto body work from HTV with lowest price!

I'm glad I read the reviews before coming in here. The guy who guided me onto the hoist was exactly…read moreas advertised, and knowing it was him, it cracked me up. If you aren't familiar with shops like this, I can totally see how this would be off-putting. So - buyer beware on that point. John at the counter couldn't have been easier to deal with. Fast, efficient, friendly. Overall these guys are here to do one job, and that's fix your exhaust in the most expedient and reasonable way possible. I'm sure they do other things too but the exhaust on my Q5 broke in half and I needed it welded back together. That's what I needed and that's what I got, an hour later. No upsells, no BS.

Took my truck here after my muffler fell off. No…read moreappointment, but they took me in and had me back on the road within 45 min. They explained my options for muffler choices, and happened to have one in stock that fit. 100% would recommend this shop to everyone.

I own an old Yaris, which had some issues due to someone's mischief. Once an ICBC shop told me…read morethat the dealership did not have the particular part. When I brought in my car to Shingo for an oil change today, he fixed this issue by using his carpentry toolbox. He is creative and a man of solution. He charged very reasonably as well. He is very sincere to help. Once I brought a second hand car to decide if it would be a good choice for me. At some fee, he inspected the car very well. Thank you Shingo for all your help.

We just had our Honda 2009 Fit serviced and really appreciated how well it worked out. Shingo was…read moreprofessional, and completed the service on time and at good value. My wife and I separately were amazed at how smooth it now ran, and seemed so quiet as it was some time ago, forgot how cool it was before. We will be back, and also for our CRV in the near future. Quite a nice difference from the dealership.

They came recommended through our neighborhood group, so I thought I would come and check them out…read morefor an oil change. They don't respond to the contact form online but give them a call to make an appt instead. I was able to get in on the same day for my oil change. Price was fairly reasonable - just under $100 which also included checking my tires, brake pads and windshield fluid. Service was pretty fast and the guy was friendly. I'd go back again.

I don't usually write reviews however this is an exception. I first met these guys because I needed…read moremy sunroof fixed.. I called and they immediately helped me out ! Within 2 hours They fixed my sunroof and on a minimum cost! I felt blessed ! I walked away super happy ! A week later my car broke down carburetor issues and serpentine belt. I immediately called them and AGAIN- they were step by step with me the whole time! These guys have such great customer service , I love the way they invoice you and take pictures of the problem such a positive experience my car was fixed within two days ! They work 7 days a week wowww!!! I was very impressed . I would highly recommend Them . I will always go back to these guys ! Thank you! Blesssss

great job on my car and truck. just so people know. the shop has moved. lease did not get renewed…read more But call our number and get new address. thanks regular customer. Patti Smith

Small private shop, fair price, competent service. 2 mechanics including the owner.read more