I was helped by Eric Maura, very knowledgeable and kind person. This is my second purchase with him…read moreand he knows his stuff I'm super happy with my car.

My experience was very similar to Rizza S. I was not pressured in buying a car. Well, I walked in…read morealready knowing what car I am going for. I had in mind what are my needs. I was offered to test drive the Mazda 3. I came in during the Covid time and to make things difficult I didn't really know the area very well and I asked if my sales guy can go with me. He went and asked his manager if that was possible and all was good. Yes he had a mask on. My sales rep was Eric Maura. He was very knowledgeable about all Mazda cars. He himself owns a Mazda as well. He explained everything very well. I was super excited and at the end of the day I ended up purchasing the Mazda 3 GT AWD. I was super happy. I also got 0% financing. It was a super awesome deal. In the finance department, I was dealing with Navin Mahal and again, everything was explained very well to me. I picked up the car two days later. I had Eric arrange for an insurance broker to come in to do the paperwork. I mentioned to Eric the license plate that I wanted. He had that arranged as well. When I picked up my car, he explained everything very clearly to me again and reminded me all of the specs. I walked out super happy and was very pleased. Also note that they have very good green tea in the car maintenance area.

Huge thanks to Usama Zia Bajwa at Destination Honda Burnaby…read more He was extremely helpful, respectful, and transparent. He really listened to my concerns and made the whole process easy and stress-free. It's rare to find a service advisor who actually cares and doesn't push unnecessary work. I really appreciate his help and would definitely recommend asking for Usama.

Had booked a time to look at a used vehicle. I was coming in from out of town and was told we were…read more"first in line" and had "first right of refusal." After being brought upstairs to wait, we were told the vehicle had sold. I was upset as we had come in from out of town and so the salesperson went to get the manager - a short, chode of a man, who ostensibly told us "too bad." We had come in from another city and were offered no recompense for our time.

Have been coming to Destination Toyota for years because of the excellent service at the body shop…read more My Toyotas have always come here and I even bring my Nissan here. Same excellent service and quality of work on the Nissan. Michael, the estimator, is friendly, fast and efficient, and I'm fortunate to easily get a courtesy car when needed. The waiting area is very comfortable with a variety of seating areas and electrical outlets. They also have coffee and teas which are nice. That's for the body shop. I can't speak for the other departments. Across the street is MacDonald s and they are very close to Costco as well so if you have a long wait those are some options for places to visit.

Be very careful when buying a vehicle from this place. Even if your vehicle is still under…read morewarranty, they will find excuses to deny coverage. I had to spend many hours on the phone and make three trips to the dealership (and I live on Vancouver Island). They constantly try to avoid responsibility, even for a brand-new vehicle. If they do provide any service, it's done poorly and without any genuine care or effort. I truly don't understand how they run their business. My honest advice: go somewhere else and save yourself the time and frustration.

Have been coming here for 3+ decades. Will continue to do so. Very unfortunate they were doing…read morerenos during my last visit so that I was forced to endure the awful Fraser location service. The familiar faces at 41st know their stuff. Always confirm before performing service, walk me through everything.

Friendly staff. Special thanks to Derek Leow who has been always so helpful, exceeding customers'…read moreexpectations. Thanks!

Had no concerns with their service until dealership recommended CVT oil change. Disappointed and…read moresaddened they have become less about customers and more about themselves.

Typical dealer.They will find every trick in the book not to honour claim regarding warrantyread more

I live at west Vancouver, always have my car service here. It's a looooong drive but worth it. Best…read morestaff and best service. I tried Richmond Toyota service once and came back here. Cary and Jeff are really nice. What we expect from car service? Nice people and good car service. You can get all here.

Re: westminster toyota boyd st, newwestminster:…read more We ordered Camry Hybrid XLE in July 2022. We made deposit. Despite several calls, personal visits and emails. We never got our vehicle. the reason was we were buying cash not finance. Because they make more money from Finance than cash sale. Now today I got a letter (attached)from Toyota Canada Inc, saying there is a service recall for the 2023 Camry Hybrid XLE (VIN:4T1B21HK5PU020077). Means vehicle was received by the dealership but never delilvered to us. I was so frustrated and end up buying another vehicle. And very long time to refund our deposit. Talking to my lawyer tomorrow for this harrassment caused.

Everyone is friendly here Clean facility,not as huge display…read morecompared to my previous dealer but still good. Shout out to Keith Loung the guy who help me when im buying my Pathfinder Platinum. Today I went back to get and installed my dash cam... Waiting can be fun there's McDo accross the facility and in the service waiting area there's lots of seats,free hot drinks and water,washroom is clean. In every service appointment car wash is complimentary.(pressure washing is better though) Lets go for Nissan!!

My new 2024 Nissan Rouge has oil leaking but they said there is no oil leak found after checking…read more Then, I went to other Autoshop next day and paid for the second checking. They shown me there was oil leaking from from oil pans, and oil mark on the splash shield too.

I bought a truck from these guys 20 years ago, they were great then, there was an issue and they…read morekicked me some cash to fix it. Last week I picked up a toyota alphard van from them for a buddy and drove it back to Saskatoon. Vehice was as presented and represented, staff were helpful and courteous, highly recommend. Required new tires and a signal light to pass saskatchewan safety.

I have bought 2 vans here. First one in 2003, and then in 2011. Great price, great service. Would…read morehighly recommend this business and would use them again.

I have a 2011 Honda Crosstour with approx 222k km. I device this vehicle regularly…read more brought it in for an oil change. They recommended I go for a full vehicle inspection since the vehicle has a higher milage. I agree to the "service B" for $95 After the full inspection and oil change, there were a few surprises. The following needed immediate attention - flush transmission fluid - change timing belt - rear diff fluid However, all of these were changed at 197k. I showed them the invoices fro the other auto shop. They say maybe the other guys used inferior products. That's why it needs replacement... Incidentally, mr. lube charges same for synthetic oil change and does the inspection for free

I've had the pleasure of having a few of my vehicles serviced by the staff here. From the front of…read morehouse staff to the mechanics, the service and work has always been top notch. The staff is very knowledgeable and they stand behind the quality of their work. Highly recommended!

If you read the reviews for other Jim Pattison locations, the salespeople are similar (or at least…read morethe one I talked to was, anyway). This was an extremely shady experience, even relative to the low expectations I have when talking to used car salespeople. We started off on a shady foot when I asked for the carfax report they claim to provide on all cars and they texted me the photo of a printout of an incomplete carfax report that was over a year old (the status of the report was "pending", if the report is complete the status will read "complete"). They salesman explained that the report was up to date because they'd had the car on the lot for a year and it hadn't been driven. That didn't explain why they wouldn't give me a complete report and, when I asked for an up to date and complete report, they told me they'd give me one when I bought the car and took delivery of it, which would defeat the purpose of looking at the carfax report before buying. It's also curious that they told me that the car had sat on the lot for a year without being driven because the car had 6000 km put on it since they bought the car and had it inspected at the dealership. If they'd told me that they were using it as a dealership loaner or one of the salesman was driving it, I wouldn't have objected to that, but saying that the car wasn't driven when you put 6000 km on it is a bald faced lie. 30 seconds into talking to a salesman, we have one obvious lie and multiple shady things (incomplete carfax report, unwillingness to run another one until after you buy the car). I won't bore you with what transpired during the rest of the discussion, but it was more of the same. Detectable lies mixed in with statements that would seem suspicious even when not surrounded by lies.

I had an excellent time buying a car from here (April 2025) The staff were all immensely helpful in…read moregetting everything setup for an easy and stress free experience. Ebi ,our sales rep, was very considerate as well, answering any questions we had. I would definitely recommended them for anyone interested in a new vehicle