This place works differently than most dealerships. They sell recovered property, which means that the cars here have mostly been received through repossession etc. The prices are firm and vary from being fair to being a really good deal. The staff are helpful, but not pushy because they do not operate on commission. Each vehicle comes with a Carfax vehicle history report, without even needing to ask - you can view it on their website without needing to provide your email or phone number. You can put a down payment on a vehicle on their website, or call in, or do it in person. But remember, this place specializes in collections, so your down payment is a commitment to buy and is non-refundable. Just like buying a vehicle anywhere, when you purchase, you become the owner and are responsible for that vehicle; however, Repo does provide a complimentary warranty (which you can choose to extend) as well as a money-back satisfaction guarantee if you're not satisfied, and a sell-back option when you're done with the vehicle. If you have questions about anything, just ask, they're very informative. Overall, a different experience, but in a good way. read more

A couple of years ago, I heard about Repo.com and decided to give it a try. While I wasn't too sure about the process and what it entailed, not to mention a little skeptical, I was immediately impressed by the assistance and professionalism demonstrated by the entire personnel. I sensed a genuine willingness to help. They answered all my questions, provided me with all the necessary information I needed, and made my first purchase easy and a pleasant experience. I have since purchased 2 additional vehicles from Repo.com, and I have been equally satisfied. In this last instance, I experienced a minor issue shortly after acquiring the vehicle. I brought it up to the manager's attention who, within an hour, proposed a fair and adequate resolution. I must say, I was quite impressed with the prompt response and the willingness to find an amicable resolution. All in all, I've always been well served at Repo.com and would not hesitate to recommend it to anyone. Thanks to the entire Repo.com staff Mario Jutras read more

On top of the market's best competitive prices with their cars, trucks, RV, etc, I had an excellent experience when I first went to Repo. The staff were very supportive and friendly when I was searching for my car and my daughters. Although I am still searching for the "one" car, the Repo staff has gone beyond extending their help and understanding. Repo online tools such as the financial detail calculator and the options filter helped me find a vehicle that I could afford. A critical point that I need to know when I am purchasing a car is that I need to see the car's previous information. Repo provides the Carfax, prior accidents, as well as damages to the vehicle. Some vehicle offers photos for before and after which is incredible for the buyers. It shows their integrity in doing business. Repo is the complete package when it comes to providing the service and information when buying a car. 5-star quality and service! Thank you, Repo! read more

I (Alvin Clement) purchased a truck from Repo.com in Burnaby in December 2016. What was so great about this place is that I drove out of the lot with a dualie the same day I walked in. The truck is great, hauls my boat with ease! Staff was helpful and helped me with the paperwork. A big shout out to the manager, who went above and beyond to help me with this purchase. Thank god the manager encouraged me to get extra warranty on electrical, because the electrical went on my door and needed repair. I will tell all my friends about Repo.com because it is the best deal for your buck. I expect to do more business with them in the future. Thanks so much Repo.com! I tip my hat to you all. Alvin Clement read more

We had the pleasure of dealing with Marvin at Repo.com in Burnaby. As new business owners we are looking for every opportunity to save on a purchase. The decision was made to make the trip from Grande Prairie, Alberta to purchase a Pressure Truck. Marvin and his team are very professional, courteous, and organized. Unfortunately on the trip home we encountered some mechanical issues with our new purchase. Marvin went above and beyond to ensure a great deal of the repairs needed were compensated by Repo.com. My business partner and I highly recommend giving Repo.com a call for your next purchase. read more

We were originally going to post a complaint after our second vehicle purchase at Repo, yes it was a great deal, but then we ran into some unexpected mechanical issues. The vehicle however had a money back return option and a warranty. The warranty covered the mechanical issues and we were professionally looked after throughout the process. We were glad that there were options that made us happy. The entire staff were professional, polite and very well organized. We would highly recommend doing business with this company! Laurie read more

We recently purchased 2 vehicles from Repo.com for our business, I really liked how knowledgeable the gentleman was that helped us look at our options, and how comfortable and warm that he made us feel. They worked very well with our leasing company, so that it was as seamless as possible to complete the purchase. We are very pleased with the customer service that we received from Repo.com Thank you, we appreciate all your help Bullseye the Granite Guy Ltd. read more

Thank you so much Marvin and the team at Repo.com for helping us acquire our trailor which will help provide temporary accommodation for members of our armed forces to stay near Kamloops BC. Your sales people were very helpful and informative right from my initial request for information to arranging insurance and transportation. Thank you! Without hesitation I will be recommending Repo.com to my friends and business associates in the future. read more

I have been a customer of Repo twice now and I am even more impressed than the first time (which was also a great experience). The car sales market can be so intimidating and everyone at Repo are attentive, knowledgeable and trustworthy. Both vehicles I purchased have been excellent, I love how they have a huge selection to choose from and I appreciate that I don't feel wheeled and dealed by the staff. Highly recommended for sure!! read more

Marvin and the team at Repo were immensely helpful with our purchase of a coach from out of town. We travelled to Burnaby, bought a bus, it wasn't a perfect fit, they took it right back. Less than a month later we stopped in our way through town, fell in love with a different bus, Marvin made phone calls to make it happen and we brought it home. We will certainly be buying another bus here when we need our 8th vehicle! read more

I have done business with Repo.com for several years and bought vehicles as well as other items, The fact is that they are clear and concise about what you are purchasing and make sure that you are aware of your responsibilities as a purchaser. I have had nothing but good experiences and regardless of whom I have dealt with at Repo they have always been consistent and professional in their approach. read more

I have had the pleasure of dealing with this professional outfit on a few occasions. Every time I have been treated with respect by a courteous and well trained team. Repo.com is the greatest place to find amazing deals on vehicles for my service company. The new online auction system is easy to follow and has lowered my fleet investments substantially. Thanks to the team at Repo.com read more

We could not be happier with our sell and the service at repo. We worked with Marvin and he was great. He answered our questions whether we contacted him via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy/Sell at repo , this is our third transaction with them. read more

It was our first time dealing with repo.com and it was great, the staff was super nice and answered all our questions. They also checked in a couple weeks after to make sure the truck was running good and to see how we were doing. Thanks again Rodney and Carlee Kirste read more

We have purchased four vehicles from Repo.com and they have made it an enjoyable experience every time. Not only was the purchase process smooth, they provided great suppprt after we got home with the vehicles. I would highly recommend purchasing from them! read more

Was seen to by a car and bout sales person named Marcello fantastically dealt with welcoming, fast no hassle. Would definitely recommend purchasing from them. Have lots of nice cars and bouts in reasonable prices. So a big thanks again to Marcello. read more

I thank all that posted their dealings with this company. I was on my way down to view the cars and thought i would check them out on the net first. I am glad i did and i think i am going to stay away. Good Luck with your auto searches friends. read more

I bought a used Vehicle from them in February. Over all good experience! Have to mention specifically - Marvin, the General Manager, was excellent to deal with, very courteous and most of all reliable!!! Thanks again Marvin!! read more

update on my original review...since initial purchase I have had two insurance claims for mechanical challenges and both were handled professionally and quickly. I expected good service and I am receiving just that! read more