Had no concerns with their service until dealership recommended CVT oil change. Disappointed and…read moresaddened they have become less about customers and more about themselves.

Typical dealer.They will find every trick in the book not to honour claim regarding warrantyread more

Misleading, unprofessional, and damaging - do NOT go here…read more I visited Westminster Toyota on Jan 15 for a Toyota Corolla Hybrid SE AWD. From the start, I was misled and stalled: Staff confirmed availability but never followed up. After a test drive and submitting all documents, my employment verification "failed", despite my HR confirming everything was correct. Repeated follow-ups led to conflicting updates, unavailable staff, and unnecessary pressure to buy a different car I didn't want. Finance managers were sarcastic and unprofessional, pushing me toward alternatives instead of respecting my choice. After 9 days of back-and-forth, I was finally told my loan was rejected by all banks, and their mishandling negatively affected my credit score. The dealership misled me on pricing and availability of the car, posting it online at a higher price immediately after I inquired. This was supposed to be my first car purchase, but their actions caused stress, confusion, and financial damage. I will be filing a consumer complaint. I cannot recommend Westminster Toyota - there is no transparency, honesty, or professionalism.

I am so displeased with how you guys lied to me about the numerous questions I had with this Toyota…read more2024 tundra. Numerous times I was told there's no problems with the engines and mine just faulted at 20,000km. Stranded on the middle of the highway!!!! We were almost killed! I thought Toyota was supposed to be reliable? Not only does this affect my truck but now it affects the re sale value. Everyone that I've talked to from your service department to Toyota Canada has been an absolute joke saying "sorry nothing we can do" And the salesman bob I bought it off has totally ghosted me with no replies but it says message read. That's real customer service. I am writing on every forum possible about your guys customer service and reading your google reviews I understand why people are so upset. I will be coming to the dealership thank you.

I have bought 2 vans here. First one in 2003, and then in 2011. Great price, great service. Would…read morehighly recommend this business and would use them again.

Just picked up some new wheels! Great experience at Repo.com! Totally transparent and honest guys!…read moreAnd I have a 30 day drivetrain guaranteed! Really good selection of all types of vehicles and equipment.

Very refreshing to buy from a small dealer that has integrity. Elan answered all my questions…read morehonestly, gave me a good price and offered a warranty. I have now owned the car for three days and both a mechanic and myself have gone through it with a fine tooth comb there have been no negative surprises. The car is just as Elan described. Out of 12 Yaris's I looked at from various dealers Elan was the ONLY one who did not "feed me a bunch of lies". Thank you Elan. keep up the good (honist) work!

Bought a used 2017 CX3 in 2018 here traded it for a CX5 a year later at another dealer. They…read moretransferred my extended warranty to the CX5. Just needed service on the CX5 so I had it towed there, did not want to do claim on my warranty as business manager advised me-I would lose refund of 1000.00 or option of 2000.00 off another purchase new or used if I remain claim free. Very impressed for this level of service. Total service cost was $99!

We were very impressed with Ali Sattar.He made sure we got the vehicle we wanted and was upfront…read moreand honest with all details.He also explained the cars features very well .Thankyou Ali and Metrotown Mitsubishi!

I was helped by Eric Maura, very knowledgeable and kind person. This is my second purchase with him…read moreand he knows his stuff I'm super happy with my car.

My experience was very similar to Rizza S. I was not pressured in buying a car. Well, I walked in…read morealready knowing what car I am going for. I had in mind what are my needs. I was offered to test drive the Mazda 3. I came in during the Covid time and to make things difficult I didn't really know the area very well and I asked if my sales guy can go with me. He went and asked his manager if that was possible and all was good. Yes he had a mask on. My sales rep was Eric Maura. He was very knowledgeable about all Mazda cars. He himself owns a Mazda as well. He explained everything very well. I was super excited and at the end of the day I ended up purchasing the Mazda 3 GT AWD. I was super happy. I also got 0% financing. It was a super awesome deal. In the finance department, I was dealing with Navin Mahal and again, everything was explained very well to me. I picked up the car two days later. I had Eric arrange for an insurance broker to come in to do the paperwork. I mentioned to Eric the license plate that I wanted. He had that arranged as well. When I picked up my car, he explained everything very clearly to me again and reminded me all of the specs. I walked out super happy and was very pleased. Also note that they have very good green tea in the car maintenance area.

I was looking for a sub-compact and super cheap on gas car for over 3 weeks period. After visiting…read morefor more than 20 dealerships, test driver more than 5 different cars and 2 failed purchase attempts, my dream came true at Best Import Auto! To my own surprise, I ended up buying a 5,000 pounds German beast ML350. It is a massive gas guzzler that I would never imagine myself to drive one. What happened to me in the last 60 minutes you might wonder? What change my mind from the smallest car to the biggest car? Well, the answer is the price. I found a jaw dropping deal that would be stupid to say "NO". I never had a SUV in my life before. Let's give it a try and see what will happen. There are more surprises to come! I begin to realize car can change our feelings, emotions and productivity level. On the road, I was sitting higher than everybody and this car is very comfortable inside. So as I was driving I was feeling good, and because I was feeling good my thinking became better. Because I can think better, I become a more productive person for my work. This car also enhance my professional image. I can see my income double or even triple in the year 2017. If you know me personally, please hold me accountable and see if this statement turn true at the end of 2017. Jim the sales person there was very friendly, professional and persuasive. He is a very good sales. Without him, I probably would be driving a small Japanese car poking around Vancouver. I really appreciate his help and gave him a red envelope with new bills on the Chinese New Year Day. If you are looking for cars with jaw-dropping deal. This is the place to visit. The whole buying process was very smooth and fast! PS. I encountered one of the most beautiful insurance agent ever! I told the boss. "If this agent come every time, I would keep buying cars here." I was 30 seconds too slow to ask for her facebook.

Please avoid this place .. dont even think about buying here .. they say everything to make you buy…read moreand final you end up with bad deal .. TWO words SCAM and money suckers... No respect for customers They will say we will take care everything. When you go there with a problem they don't give shit about you. Once you buy the car and they will show real face of business .. any cost avoid here ..

Had a tire damaged by a road nail and they found a tire match immediately and did such a fast and…read moreexcellent service! They also charged fair and square and saved me so much money. Staff are so friendly and overall experience was great!

I going for a tire rotation, but was advised to change the tire. The guy was nice and honest. Plus,…read moreI feel my car has been sliding and not coming to break fully recently. Hence, I decide to go with his advice. Got some used tire and pretty happy with. The thread wasn't that deep but I think the price is ok. It was cold, so I appreciate his working in the cold. Overall, it was a good experience.