Great place Honestly the best service and didn't gouge me…read morebecause it was an X5 They gave me a price 18% less than 2 other places I called That's integrity!!!

Some a**hole slashed all 4 of my truck tires, so I needed fast and cheap replacements as a stop-gap…read moremeasure. I went in here and every staff member I dealt with (there were a few, front desk and mechanic etc) and all of them were courteous, polite, knowledgeable, and extremely helpful. They found me 4 suitable replacements for an extremely good price. They were dead honest about the level of wear being high, and cautioned me accordingly. These tires were absolutely in road-worthy condition, just worn, and I appreciated that they were so conscientious about safety and so on. On top of all that, after I delivered all 4 slashed tires still on the rims, they had them mounted and filled for $20 each and it was done in 40 minutes. These guys are honest, fair, and fast.

Good service , Friendly customer service and good price. Thank you…read more................................. I definitely recommend them.

I brought my car in for an inspection and was offered a…read morecomplimentary loaner while they checked it. At no point was I told there would be a charge for the inspection. When I returned to pick up my car, I was surprised with a $315 bill with no prior notice or authorization. I had no choice but to pay to get my car back. I've had inspections done at other shops in the area at no charge. This lack of transparency is unacceptable and not in line with BC consumer protection standards. I contacted them directly to resolve the issue and over a week has passed with no response. I've since opened a dispute with my credit card provider. I rarely write reviews, but I felt compelled to share this experience so others don't go through the same situation.

I was driving my daughter to a medical appointment when the low tire light came on. Naturally I…read morepanicked, not only because I wasn't sure how to change a tire on the highway but also because this would put us late for the hospital appointment and these days, once you're late, it's hard to get a replacement appointment. I called my husband who uses Kal Tire commercially. I pulled in and they immediately ascertained the situation, and diagnosed I had four low tires, filled them and gave me recommendations going forward. They also looked to see if it was anything like a nail but it appeared to be just a case of me not knowing. And now I do and I know why my husband sent me there because they were awesome!!

Highly recommend this location. Have had a few issues over the past couple years with flat tires,…read morepurchasing tires and just inquiries. Their customer service has always been genuine and helpful. Have been helped by owen a couple times and appreciate his quick and personable Help.

Went in on September 16/2026 got my tires changed over to winter ones and always put them in…read morestorage. Had Shamraj be my contact person today. Was very helpful and while changing my tires over found an issue before doing anything came over and we talked about it. Awesome work and great service he is an asset to Kal tire please recognize him for doing right thing. Making sure I understood and also giving me an approximate quote. Thanks Sorry for the delay have a great weekend. sincerely Rosemary F

Terrible customer service. I had to wait 2 to 3 weeks for tires to arrive just prior for a long…read moreroad trip. Kal Tire assured me they would arrive on time. Two hours before my appointment I receive a call that the tires didn't come and won't be coming. The truck arrived and no tires. Head office couldn't have cared less. Not the store manager's fault and he was the only one that tried to fix it.

Highly recommend this super efficient, organized tire company!…read more Moe & Simon promptly attained/installed 4 new 'difficult to get size' tires for my old classic pick up truck, at an unexpected inclusive reasonable cost. Thank you National Tire!

We have been National Tire Wholesale customers for over 30 years. Mike and his team are super…read morefriendly and top notch service. From show cars to many mini vans and SUV's, we've received great deals on tires and wheels. Get there EARLY - they're always VERY busy! Best tire place in town!

I had a puncture in one of my tires from a nail. I booked an appointment for the following morning…read moreto have the tire repaired. I attended this Kal Tire location at my scheduled time. They quickly repaired the tire and then replaced the spare...the latter which is not an easy task. Then they double checked the tightening of the bolt and checked all the tire pressure. Great job by Kal Tire...very professional and efficient. And as I purchased my tires from Kal Tire, this service was included. It was a positive tire experience.

I took my car into Kal Tire on Main St on Monday morning. While I had a nice cup of coffee, they…read morechecked my tire pressure and made sure no tires had leaks. I was getting a maintenance message on my car console. They were fast and very pleasant to deal with. Apparently all my tires are fine. Whatever they did, the maintenance message is gone. They didn't charge me for their time and refused to take a tip. Great experience!

Overall, I have had very positive experiences at most Kaltire stores. I especially like the car…read moreservice technicians and managers at this specific location because they are like Apple geniuses of KalTire. I appreciate their good customer service oriented attitudes and expert knowledge on tires. Also, I appreciate their honest suggestions and professionalism. Jaime, the senior assistant manager is very knowledgeable and he was very helpful both in person and over the phone. Mike, the technician, was nice and thorough re: checking my tires and brake parts. Bobby is conscientious in keeping me updated with car service info. Free coffee, tea and WiFi available in the waiting area. They seem well stocked in tires inventory and it's helpful that Kaltire labels their display tires with their own independent tire testing results, making it easy for a novice like me to shop for tires. Value - Tho I haven't done price comparison on their tire services with other places, they offer good value for me by having so many locations where you can trace your car service details and tire replacement info in their computer system at any KalTire store. Thus, I would return for convenience in tracking tire replacement and service history details.

I've been going to Kaltire for a while now however at a different location as I moved to Burnaby…read more Was hoping for the same kind of service but this new location wasn't up to par with the other location. I came to switch tires and do alignment service to make sure everything is good when I leave. It took them almost 4 hours because they were overbooked and there was a long queue for the alignment machine. They changed the tires in an hour or so but 3 hrs for the alignment machine is ridiculous. They have the shop music blasting so loud that I could hear it as I arrived for my appointment. They also park a vehicle right at the Boundary Road entrance so it's partially blocking it. Not sure why they park a vehicle there, maybe to control the speed of people coming in. I saw one person needing to back up a little back onto Boundary Road, just to adjust to squeeze through. Not safe since Boundary is a busy road. Best to enter/exit from the Kitchener entrance. When my vehicle was ready, they didn't go over the invoice or alignment sheet. They just handed the invoice and told me the cost. I will go back to the previous location i used to go to, even if it's further away.

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

Had the misfortune of dealing with a flat tire and North road wasn't exactly my go to at the time…read morebut because it was nearby, convenient and they miraculously had time to squeeze me in, I took the jumped at the opportunity - and boy am I ever glad that I did. They were friendly and quick to accommodate. I dropped off my car walked home and waited for their call. He quoted me about an hour and the whole service probably took 1.25 hours. When I picked up my vehicle the kind man informed me that he sealed my tire and pumped up my spare tire to its correct pressure. The best part about all of this was that it cost me under $30! Thanks for your great prices and services!