Good service , Friendly customer service and good price. Thank you…read more................................. I definitely recommend them.

Dave and his crew at Hyack Excel Tire saved the day!…read more We drove up from California in our brand new car to spend the holidays with out family here in Vancouver. Two days ago, the tire pressure in our right rear wheel was low. After filling and checking again overnight, we did indeed have a slow leak. We went to one of the larger tire shop chain stores, and they found a screw that had lodged near the inside edge of the tire. They said that it was in an unpatchable section of the tire, and we had to replace the tire. After taxes, it would have been $550! The major cost was in the tire, so we figured we would get the tire done closer to my in-law's place in New West so that we could just drop off the car for the day, then pick it up after it was done. We found Hyack on Yelp, and quoted a slightly lower price for the job. I brought the car in so that they could inspect it in-person. Dave took a look at the screw in the tire, and he said, "I think I can patch this." He said that he's seen this type of screw before (must be common occurrence with all the construction in New West or something) and that these were typically short, so the puncture was probably small. Dave said that he would have his guys take the tire off and look to see if they can patch it. If they couldn't, we would go with Plan B and order the new tire. We left the car for a couple hours and then Dave called and said he was able to patch it. As he suspected, it was a short screw, and the puncture on the inside was actually in the flat part of the tire where he could secure a patch. All together, $45 for the patch! Definitely saved us from replacing a brand new tire with another brand new tire! How is that for honesty? I would absolutely recommend Hyack for their reasonable prices, honesty and quick turnaround. And for the person who thinks that he can get a patch for $10, good luck. Maybe if you bought your tires from that shop, they would do it for a discount, but $10 hardly covers the labor. $45 was very reasonable. The large tire chain was going to charge us $56 and the dealership $150. Thanks Hyack! You saved our trip!

Had a tire damaged by a road nail and they found a tire match immediately and did such a fast and…read moreexcellent service! They also charged fair and square and saved me so much money. Staff are so friendly and overall experience was great!

I going for a tire rotation, but was advised to change the tire. The guy was nice and honest. Plus,…read moreI feel my car has been sliding and not coming to break fully recently. Hence, I decide to go with his advice. Got some used tire and pretty happy with. The thread wasn't that deep but I think the price is ok. It was cold, so I appreciate his working in the cold. Overall, it was a good experience.

Saturday, Easter weekend (covid-19) - flat tire! Ughh. BCAA swapped in our spare/flat and we took…read morethe flat to Kal Tire. They were very busy but we left it with Justin and crossed our fingers. This garage used to be a 'Firestone' location...what a RIPOFF that place was, and a shitshow, so we were very sceptical. But we were desperate. So later that afternoon we got a call to pick up the tire. It was a nail. They patched it up, replaced the valve, and when we arrived they swapped back the spare. OK, now what's the damage??? Firestone would have probably charged us $100 or more! Justin said "thank you" and handed over the keys. What?! How much do we owe you? "No problem, have a good weekend" he said. Holy crap! So there is an honest, reliable tire/service shop in New Westminster. Thank you! Because or Firestone we would of never set foot in this place again ...but we were a little desperate and we took a chance. I would definitely recommend Kal Tire, New Westminster

Prices are decent, the guys seem nice but the service is slow so plan on giving them them extra…read moretime. Brought my car in to change the breaks in the am and wasn't ready until after 6:30pm. Would have preferred to leave it overnight and pick up the next day rather than be told it's a 2-3 hour job, call and they say it's ready at a certain time, arrive and still need to wait another hour. So far service here has been good for minor things, this is probably the biggest job I've had to do here on the car and hopefully it'll be as good as the other times I e come here. Weigh your pros and cons.

The customer service become aggressive when i refused to provide my full name and my phone number…read more They hold my payment for about 5 minutes, calling other personal and making aggressive accusation and threats to me. Then the owner appeared, started to scream at me, I felt unsafe and left immediately.

Amazing -- Sam and his team! There is no other car tire/repair shop that can compare. None…read more Discover for yourself!

I started bringing my car here a couple tire seasons ago to swap/store tires. They had better…read morepricing, the service has always been great, and it's close by. I've always been able to get in fairly quickly, even during the busy times just before the first snow. Today I needed to have a tire repair done. I first called another chain, as that's where I bought the tires originally. The earliest I could in was to drop off my car (for the day) 4 days later. I called from home and talked to Chris. From the time I called to the time I was leaving the shop with a repaired tire was about 45 minutes! Try beating that for amazing service!!

I had some repairs done at the Gilley st. Big O. I paid close to two thousand dollars and have had…read moreto correct and redo almost all the work they did. The service was fine the shoddy repair work was not worth the money at all. Now I am paying someone else to fix the mistakes they left me with. I will never be back and would recommend others to go to the BCAA website and find a reputable place they certify. Buyer beware has never been more relevant.

My sister-in-law recommended this shop. She told me they have awesome staff & competitive rates…read more I'm glad I listened to her advice. I called them up one day & told them what I was looking for. They gave me a quote. I called around & got a couple quotes from other tire shops, I also looked online. These guys had some fair prices, so I called them back and they put in an order for my tires, said they'll be there the next day. Next day I drove out to Surrey, they are across from the Scott Road SkyTrain station. They greeted me outside, had me pull up, then got to work. I was so impressed at how efficient they were. The installation was 25-30 min. I feel much safer with new tires. These Toyos are solid and have the M+S rating for winter on the S2S Hwy. Every single person working was friendly, from the guy who took my booking over the phone, to the installers, to the man who took payment. I highly recommend them. You can skip the Costco crowds & CT, go here, and support local business for the same if not lesser prices.

My car got a flat taking my son to daycare and the team, especially Tony were amazing…read more Honest and fair. I couldn't ask for more and will be going back

I gave this company a 3 star google review and they lied in their response. Said they did free…read morework for me when my vehicle never entered their shop. When I told them I had a dash cam they deleted and completely changed their response. They somewhat told the truth in their second response (admitting they never worked on my vehicle) so I edited my response to say that's more like it. So they then again changed the review and added to that response with more lies. I added screen shots of all their different stories. The owner started calling me! Then they text threatened me with a lawyer. They also texted me surveillence footage of my truck when I was in the alley outside their shop, I assume to intimidate me. They then gave the name of the person who pays my cell phone bill - that is not public information and they must have paid for that information. Scary really. The first photo is their initial response where they flat out lied. The second picture is their more truthful response. The third picture is when they added more lies. The next pictures are their texts, threatening me.

This place is tribble. Knowledge zero. Service horrible. delay on the delivery job is not…read moretolerable. Explanation weak. Scam in the type of oil. I noticed this guy ( The Owner) looked in to a video clip on you tube to learn how to change a break pad for a Toyota Tacoma. I will never go there no more.

I've been to many auto maintenance shops but this place is by far the best. Exceptional service and…read moretons of knowledge coming from a lot of experience. Christina and Joe runs the shop and they provide genuine feedback and advice. They never try to up sell you for anything that is not necessary, instead they will actually take their time to go over the conditions of the car with you, explaining what's good or what is recommended. I have been taking my cars to them for several years now and every time I get it maintenance, I can definitely tell the difference in how the car runs. Unlike other shops, they try to provide more of a personal rather transactional relationship to their customers. Referred few of my friends to go here and they also love it. Highly recommended especially if you're someone who doesn't know anything about cars. Also recommended for anyone who actually cares about their car. It's a no brainer 5 star!

I dont like taking my car to others, but this was beyond my abilities. Joe was highly recommended…read moreand I got quotes from a few places. He was one of the least expensive and he is a good guy, you'll see when you meet him. He did a good job and my car has been smooth as butter for the past few months.

Took my 2012 Honda accord in for an oil and lube. Cost me 73% more than the same service provided…read morein 2019 by previous mechanic who is no longer in business due to illness. OK charged me $90 to change a cabin air filter which was installed for free last year. I suspect it didn't require changing as my annual mileage is less than 5,000 km. Just viewed a youtube video which demonstrated installation of cabin air filter takes less than 5 minutes to install. Shameful!!! Unfortunately, my trust has been eroded even tho this facility was recommended to me.

Quick, friendly, courteous and most importantly, clear pricing. I was impressed with the service I…read moregot from Andrew at the front desk and from the vehicle tech that completed the work. Great product knowledge helped me choose the right tires, I'd go back tomorrow or recommend to anyone in the area wanting reliable service at a fair price!

Needed a pair of used tires for a Ford Escort. Mike at Treadz had several choices in the right…read moresize, the prices were fair and service was excellent. He mounted balanced them and I was back on the road in less than half an hour. Next time I need tires, I'll just call Treadz.

I got a great deal on tires from Mike. His prices were excellent and he does quality work.read more