Keep away, i had my brakes done and they bent a brake hose bracket which meant the hose had been…read morerubbing against the tire and had almost worn right through.

I have explained twice that I need to switch the winter tires from old rims to new ones and then…read moreinstall new rims with installed winter tires to my car. There was even one of the worker at the reception desk who was involved in that conversation and understtod and confirmed that they got it. Both of them understood exactly what I need. Next day I came again to confirm appointment, price and that they understood exactly what I need. Eventually when I came at the day and time of appointment, brough the new rims and set of winter tires on old rims, that woman (reseptionist) said that it's double job for them. I said back to her that she and her fellow worker were told twice what I need to be on the same page and they confirmed at that time that they got it. Very dissapointed. Right away I came to the next door auto service and they did everything I needed within 20 minutes for $150 which is a very disent price for that. Will never consider this shop to get the service.

OUTSTANDING SERVICE ONCE AGAIN !…read more Professional, effective and great value ! Completely trustworthy. The only shop I will use for all of my vehicle requirements.

I'm always greeted with a friendly smile and I know I'm getting tire advice I can trust. Not to…read moremention when I have a service issue, they fix me up quickly too. I'm happy I switched to this Fountain Tire a few years back.

Last week, I sent my car to KalTire at Surrey BC have the tires balanced and rotated. My experience…read morethere was much less than satisfactory. Here's a summary: 1. I told the guy, Manpreet(?), I also needed the spare tire inflated. I had mentioned that earlier when I called but I requested that again just to be sure. I told them I have emptied the trunk and the spare tire is readily accessible. 2. They took my car and FOB but didn't offer any kind of written job order, which is strange and risky for me. 3. After they finished the job, the priority for the guy at the counter (a chinese guy) seemed to be simply collecting payment and little else. I had to ask to see the service report, which he had to retrieve from a garbage bin! 4. When I asked, the guy had no clue as to which way the tires were rotated. He made a guess and said it was cross rotated because my car was a 4-wheel drive, which my car wasn't! He then corrected himself and said the tires were rotated directionally (same side front to back). I dodn't think he knew what he was saying. 5. The notes on the service report said there was "rear edge wear on both fronts down to cords". I checked the tires after I brought the car home and found no such wear. 6. The report stated the tires had between 3/32 and 5/32 threads. I checked. My Michellin tires has around 32,000 km and still has more thread depth than that! 7. Report said the brakes were dry. The report recommended service. At 32K odometer, my 2018 Lexus brakes are still good!  8. Finally, I asked the guy whether the spare tire has been inflated as requested. He assured me it was. Not convinced, I demanded he ask the mechanic who worked on my car (JAXU?). The guy went and came back with the assurance that the tire was in fact inflated. Well, I was still not persuaded so we both went to car to have that verified. Lo and behold, the tire was NOT inflated.  Suffice it to say, I'm never going to KalTire again. Sloppy service! I should have known better than entrust my Lexus to these amateurs!

I usually rely on Kaltire to help me with majority of the maintenance on my vehicle as I thought…read morethey were reliable. In the past I have gotten one full set of tires in late 2022 and have had to purchase multiple other tires due to nails on the road and such last one being in august. In which I had asked for an alignment done as well as I was there and I noticed a bit of pulling. However I came by a few weeks ago for a tire replacement for my front left tire to be replaced due to a flat that occurred two months prior I was assisted on the phone by James who on the phone seemed knowledgeable, and accommodating which was very helpful. However, when I had came in store I was talking to James about my concerns as my tire only popped due to poor alignment the tread towards the inner side has thinned out almost entirely which is due to poor alignment. I asked him how did it happen that quickly if the car was only used once or twice a week for three months, it does not make sense to me. He said too me that he didn't see it in the records ever being done in august so when I'm sitting in the lobby waiting for them to finish work on my car that I have specifically asked for what are they actually doing? He said he would throw in a free end inspection for me to make sure that nothing else is the real "problem" Less than 10 mins later they are pulling my car into the back and getting it on the lift five mins later coming out and blaming it on the bushing saying they can only install the tire but not align it for me never giving me a particular reason as too why. He insisted for me too book with them to have all the bushings replaced for 1500 dollars and that I'm just gonna have the same problem over and over until I fix it. For some reason I just had a uneasy feeling so two days later I drive it to a budget auto centre and PAID to have it inspected for any maintenance that would need to be fixed soon. And a hour in a half later he comes out with a detailed sheet. He kept me updated showed me things that needed to be replaced and why they needed to be. He informed me that my bushing are just fine.. but that my front right tire was about to go... so tell my why KAL TIRE never mentioned anything to me about it! Would they rather have me stuck on the road again just hoping I'd return? Yes my car is old yes it needs a lot of work.. but at the same time don't take advantage of someone just because you can. Just disgusting... budget mentioned my control arms will need some replacing coming up but there's nothing preventing an alignment from being done... I was going to post this sooner but I have been so upset and angry with this establishment.. but I'd rather have others know to go somewhere else!

I brought my SUV in to have a simple oil change and transmission service. Mohammed did a great job…read moreand advised me that it was too soon to change my CVT oil. I appreciated his honesty. It's hard to find honest people these days. They also did a chassis lube and break inspection at no extra charge. Four hours and $122.00 later I was on my way. I will definitely use these folks again.

Cory, Scott, Garth and their crew are incredibly professional, reliable, and easy to deal with…read more They were recommended to us a decade ago, and we have used them ever since... Even though we have moved out of the area.

Had a nail in my back tire of my 3 wheeler. They pulled it out and plugged it right away! Took 15…read moreminutes n/c! They were awesome so I dropped of a dozen today to thank them! Yes I will be back!!

Great turnaround time for service, helpful with finding a set of tires and great value!! Thanks…read moreJason!

Highly recommend this super efficient, organized tire company!…read more Moe & Simon promptly attained/installed 4 new 'difficult to get size' tires for my old classic pick up truck, at an unexpected inclusive reasonable cost. Thank you National Tire!

We have been National Tire Wholesale customers for over 30 years. Mike and his team are super…read morefriendly and top notch service. From show cars to many mini vans and SUV's, we've received great deals on tires and wheels. Get there EARLY - they're always VERY busy! Best tire place in town!

I have been taking my cars to this OK Tire for more years than I can count and they have always…read morebeen so very helpful and given excellent and affordable service. Edwin & Ronita are wonderful and caring people and they have amazing employees working for them.

I had a regular service done on my car, oil and filter change in OK tire store. It was done in OK…read moreTire store - 6092 Kingsway, Burnaby, BC, V5J1H3. Before the service I asked the manager how much it would cost. I told him what car I have (mercedes c230 2009) and after some time they told me it would cost $196. Almost at the end of the service I was told that my car takes more oil and the service will be more expensive. I told them I was not happy but they said they did not know that my car takes so much oil. Finally, instead of $196 they charged me $286. They said that instead of 5 liters of oil they estimated my car takes 9 liters of oil and the oil is expensive (around $20 per liter). I was very unhappy that even though I told them what my car is they charged me 40% more than the estimate. Also, I checked on Google and found out that my car takes 5.5 liters of oil and it is impossible that it took 9 liters. In addition the technician spilled a lots of oil over my engine and I have for days a horrible smell of burned oil. Overall horrible experience

Good service , Friendly customer service and good price. Thank you…read more................................. I definitely recommend them.

I brought my car in for an inspection and was offered a…read morecomplimentary loaner while they checked it. At no point was I told there would be a charge for the inspection. When I returned to pick up my car, I was surprised with a $315 bill with no prior notice or authorization. I had no choice but to pay to get my car back. I've had inspections done at other shops in the area at no charge. This lack of transparency is unacceptable and not in line with BC consumer protection standards. I contacted them directly to resolve the issue and over a week has passed with no response. I've since opened a dispute with my credit card provider. I rarely write reviews, but I felt compelled to share this experience so others don't go through the same situation.