I have been taking my cars to this OK Tire for more years than I can count and they have always been so very helpful and given excellent and affordable service. Edwin & Ronita are wonderful and caring people and they have amazing employees working for them. read more

I had a regular service done on my car, oil and filter change in OK tire store. It was done in OK Tire store - 6092 Kingsway, Burnaby, BC, V5J1H3. Before the service I asked the manager how much it would cost. I told him what car I have (mercedes c230 2009) and after some time they told me it would cost $196. Almost at the end of the service I was told that my car takes more oil and the service will be more expensive. I told them I was not happy but they said they did not know that my car takes so much oil. Finally, instead of $196 they charged me $286. They said that instead of 5 liters of oil they estimated my car takes 9 liters of oil and the oil is expensive (around $20 per liter). I was very unhappy that even though I told them what my car is they charged me 40% more than the estimate. Also, I checked on Google and found out that my car takes 5.5 liters of oil and it is impossible that it took 9 liters. In addition the technician spilled a lots of oil over my engine and I have for days a horrible smell of burned oil. Overall horrible experience read more

I have been taking my car(s) to OK Tire on Kingsway for the last 20 years (one car lasted 27 years -- with a good portion of that cared for at OK Tire, and the current one is 20, and so far doing well). I have always received excellent service, and recommend them often to my friends. They have several times gone out of their way to find ways to save me money if they can. read more

I've been here twice (once for a slow leak, once for an oil change with tire rotation) and they've seemed reasonable each time. The slow leak was hard to find -- they actually couldn't detect it and tried a second time and still couldn't find it, so they replaced the valve in case the valve was leaking and that fixed it. On the oil change, they were surprisingly knowledgeable about my car (an SPA platform Volvo) and the Volvo recommended oil. Since that's an obscure oil that they charge a lot for, before my service, they called to make sure I'd be ok with it and offered the option of using the same grade of oil but not the specific recommended oil). The one downside I've encountered here is how long things can take and their time estimates. For the oil change, they estimated 1h to 1.5h and it took almost two hours! They weren't just doing an oil change and I wouldn't complain if their estimate was correct, but I was actually late to my next appointment because they blew past their estimate. read more

I can not say enough about the service here!! These guys are incredible!!! The New owners Edwin and Ronita are sooo great at what they do, very personable and professional! They care about their customers and it really shows, it's hard to find a good place that isn't just trying to make you spend unnecessary money. They have helped me navigate a few things on my Jeep and every time I go in there they are happy to help. I feel very well taken care of and the staff is incredible. I found this place through my friend Rob who use to work at Big o and now he's there!! He's literally the best!! Always a big smile on his face, reliable and trustworthy. Edwin is very knowledgeable and is a straight shooter, he's honest and will give you the proper information. Ronita is great! patient and kind every time I call there. I highly recommend you bring your car here, they deserve all the business because they actually care and do a fantastic job!! 10 stars! Don't walk.... RUN!!! Thank you Guys soo much, I'm going to tell everyone I know to come here!! read more

Ok Tire Stores - Auto Repair Near Me - Burnaby, British Columbia

Just returned from purchasing a new tire for my van. I had a booked appt and was taken in on time. In fact, the shop was busy with other jobs so the owner did the work. Very friendly fellow and all in all, a very pleasant experience. read more

This is now my favourite tire and wheel shop. The owner and technicians are excellent and very professional. My car had a loose wheel stud which they resolved quickly. I would recommend them highly. read more

I went in this morning asking for a tire balance, as the car as been feeling a bit odd since I put my winter tires on. They asked for some details and said that I shouldn't be seeing problems at the speeds I was. They took me for a drive around the block to check it out, and determined that it was just the rougher ride of a snow tire compared to my smoother all seasons and said that balancing would be a waste of my money. He offered to check my air before I left, but otherwise sent me on my way without a bill to pay. It seems stupid to get so excited about this, but having a shop turn you away from wasting your money even though they could have gotten away with it so easily is awesome. I've also had them do a tire swap a year ago and they were quick and easy to deal with. Small shop, good people. read more

One of my Continental tires (not from OK Tire) developed a sidewall bubble after only 6 months. I called this store and Edwin was able to get a new tire in for me by that afternoon. Unfortunately, it turns out the tread for my other tires had worn down a lot more than average for under 10k kilometres driven on them. Because I have an AWD car I was pretty worried about causing drivetrain damage if I didn't replace all 4 -- not great to swallow a $1600 cost of a set of 4 new tires when 3 of the old ones are 6 months old and in perfectly good condition. Edwin was knowledgeable and recommended I replace two tires and have the new ones on the front of the car in hopes that they'd wear faster. He couldn't get the second one in until the next day and was kind enough to put the first one on temporarily so I could make it to my appointments that day. It only took about 30 minutes for each tire and I was kept well-informed throughout the process. I've been a customer of at least 6 different tire shops and the service at this one has truly stood out. I didn't interact much with the other staff but Edwin treated me like I had been coming to the shop for years when in fact I was a first time customer. I will be coming back for my snow tires and winter rims! read more

I had my tires changed here about a year ago. They were able to accommodate an appointment quickly which was great but when I got on the highway to drive home, my car started shaking as soon as I reached about 70 km/ hour. I called them right away and was told that the wheels were likely not aligned and that I could bring the car back the next day to get it fixed. I of course did but it was inconvenient as I had to go back to get the job done right the second time. Would recommend making sure the alignment is tested upon tire change for future customers. read more

Very helpful Even filled out my rebate form for me. Tires weren't available in store at 2 pm. They drove to TOYO warehouse to get it for me and had the car ready to go with 4 new tires at 5 pm. Very impressive. Will definitely be returning. read more

I got a checkup on my car and am under the impression that the management here is super straight forward and honest - at least during my visit. Very fast, nice lounge with fresh coffee and anything one needs to wait until car is ready. read more

Do not go here - go to the dealership instead! I had gone into this shop about a flat tire. A short, well-mannered east indian took my flat tire out and concluded that there was a glass fragment that opened a hole in between the treads. According to the initial assessment, this could be repaired. Not two minutes later, the assistant manager Cal Campbell took the tire back to the shop and several seconds later, he came out and showed me a straight cut to the side as well. It was not there before. Also, if my tire was cut so neatly, I wouldn't have been able to drive the night before. I had gone to Okay Tire the first thing in the morning. I parked in a safe underground area. My conclusion was that the assistant manager did something to the tire. I wasn't thinking straight and Okay Tire replaced the tire at about $380. My Ford Dealer would have given me a discount. read more

Great honest service I paid what I was told and my car was ready ahead of schedule. I would highly recommend the new owner is very nice and I felt i was treated fairly. read more

Great visit, blew a tire on an AWD Toyota was being told by a number of tire repair shops that I'd be looking at replacing minimum 2, ideally 4, tires as the blown tire could not be repaired, and AWD need to have identical tires and tread depths (on all tires for some makes, I've since learned). Mine didn't need that, and these guys were one of the few locations who could order the same OEM model Toyo tire in. Swapped out the spare to match the tires on the front, rotated the rest for less than the cost of ordering the tire alone through a Toyota dealer. Overall very satisfied, will be back in future. read more

I've been getting tires and service from Ok for about 15 years and have only good things to say about them. Fast, friendly, good service and excellent prices. And if you buy your tires from them, they will swap your summer and winter tires for free. That's saved me about $400 on the life of my tires. Consider that when you are pricing your new tires. read more

These guys are idiots! My car broke down as I was taking my husband to the airport. After I got it towed to their place they told me it was my battery and replaces it. As I was sitting in line to go back home to the states it died again. And I eventually had to be towed back to their place from the border. Well it has died twice since and our mechanic finally uncovered that they put in the wrong alternator! I am convinced now that they were just doing what they could to get me out if their shop, what should have only taken me 3 hours to get home took me 14 thanks to them. Do not trust them with your car, it's cheaper and quicker to walk all over. read more

I needed a tire repair, wait time aprox 90 minutes, what?. The tire repair prices are posted at the desk but they charged me more. Not many mechanics in the back and big bad attitude at the desk. Drive north east on Kingsway lots of tire stores all will serve you better and charge you less. You do not need your day spoiled by these bad owners. read more

Horrible customer service! Brought my car in for tire repair. After the repair was done, I realized that there were scratches all around my rims ! They tried to cover it up with a black marker and never even mentioned anything about scratching them. They are black rims so I know it is hard to avoid scratching but that is not why I'm upset. It's the fact that they didn't take ownership of their mistake and apologize. They ended up just talking about my other scratches on my wheel, which had nothing to do with the problem. They basically told me there's nothing they'll do about it. read more

found that i had a flat tire this morning, went to a shop on kingsway and the guy without even checking the tire said i need to replace the 2 back tires since he didn't have a tire from the same brand/type i need. continued on kingsway and the next shop same thing $500 for 2 tires as they don't have what i need. checked online who carries what i need and drove to OK tire down the road, told the manager i need one tire from the brand he carries "general tires" he said, are you sure you need a tire? did anyone check the tire? since no one did, his team checked the tire ,took 2 nails out of it and fixed it, paid less than $40. great service, honest and i would recommend to anyone this shop. read more

I purchased winter tires from here in October 2011. I booked an appointment to get the tires installed a week later. When i returned for my appointment, the tires were mounted on the rims i had selected and ready to put on my vehicle. I was amazed at how quick and efficient the entire process was. In March 2012 i went back to get the winter tires removed and the all-seasons put back on. Since i wasn't buying anything this time i thought they might make me wait or not provide great service but i was wrong. Within 20 mins they put the all-seasons back on and checked the tire pressure as well. I am very impressed with the exceptional service from OK Tires Burnaby Kingsway and have already recommended this location to family and friends. read more