Have spent a fortune here over the years and the service is still slow and almost rude. Point being, good customers still receive poor service. When you walk in half the time they don't acknowledge your there and with an appointment you'll still sit and wait 30 - 45 min to just get your vehicle inside. (This service was simply a flat repair and took 2 days for an appointment) The waiting area is clean, they have coffee and the customer service reps dress nice. That's about it.. As far as value no difference from competitors. They could learn a ton from Les Schwab in the states on how to run a tire business. read more

Pardeep Notay pls if you don't know the answer PLEASE DO NOT BS! Run flat indicator doesn't shut off after driving 50 KMS you need to reset the indicator which your service team CLEARLY DID NOT DO! I reset it today. Pls if you don't know then say You don't know! read more

I got new tires and was told that I needed to replace my ball joints at a cost of 2,000$. Took to car dealership for second opinion and I have extended warranty, and was told that my ball joints are fine. They were just trying to upsell read more

got a good price on tires - but then they told. e I needed $1600 in front end work and $600 of brakes - I took my 2015 Rogue to my trusted mechanic and he told me NONE of this work was needed!!! Kaltire offers good price on tires so they can rip you off on unneeded services !! stay clear read more

My journey... Routine tire rotation and balance. There's no charge for the "Customer Care Plan" but if you want to book online I have to pay then try and get a refund? They wont answer the phone so I drove there and made an appointment in person. Turns out I now have to cancel. I phoned and got through but they can't find my appointment. An epic journey for a routine appointment. read more

I needed a plug in my tire so I removed the wheel to expedite the repair. I went to Langley Kal tire at ar aprox 9:am. I had to leave my wheel with them. I didn't get the call to pick it up until 4:30 pm. I went in to inform them ,I was there to pick up my wheel. The guy tells me its $59+, I said 59 dollars for a plug! I was in shock. So no vehicle all day. Need I say I was pissed off. By the way I'm 78 years old ( guess no senior discount.) Unimpressed! read more

I wanted to leave a good review about the service, this is a great place, they work quickly, they changed and installed our tires in 25 minutes, I also want to mention the consultant at the desk and thank him for rescuing my purse which I forgot a couple of days ago in Kal Tire, guys, you're doing great. THANK YOU SOOOO MUCH!!! You can also make delicious coffee while you wait for the car to be ready, you are taking care of your customers. read more

Kal Tire - Auto Repair Near Me - Langley, British Columbia

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i have never had a bad experience at a kal tire - from vernon, to edmonton, to vancouver, to the fraser valley. in this instance, i needed to pull over to this langley location b/c i had a tire that just wouldn't hold air. it was about 30 mins to closing on a sunday. so sundeep came out and helped me find my spare (which i had never occasion to use and was hidden under the trunk. they then put on the spare (at no charge!) while looking for a replacement tire in the city i do live in so i could book to get it replaced elsewhere. how amazing is that? truly helpful, kind, exceptional service! read more

Excellent service staff always friendly and professional could not be more appreciative of the great service. Big thankyou to Vinay and Jatin for their help with my tires I am very grateful. Would recommend this business to anyone that needs tires. read more

I stored my summer tires with them when I bought new winter tires from Kal Tire. I ended up with a flat tire on Thursday and wanted to get my summer tires put on. They won't be available until Tuesday... but I could get them earlier if I paid an extra $70. Methinks not. I will not be using them in the future. read more

I was having concerns about my tire pressure on my winters, and wasn't sure about how to proceed with getting them taken care of. I called Kal-Tire and the man on the phone, Ashlyn, was super personable and kind and assured me I could come in and they could check the tire pressure and fill them up if need be. As soon as I came in, I was greeted and assisted by a wonderful gentleman named Mike, who checked the pressure, added some air, and sent me on my way! He was efficient, friendly, and kind. I just wanted to say what rockstars they are!! I know to them it was just a small part of their day, but for me, those 10 minutes cleared up all the anxiety I had been having for the past week regarding my tires. Thanks so much guys!!! You folks are absolute heroes in my eyes right now! read more

Called and talked to Ryan the manager. Told him my situation, need a tire put on a new rim because my current rim had broken. Told me to come down because there not super busy right now. Been waiting for over 2 hours so I asked to inquire about it . Prior to I told the employee if they are to busy could you please just mount the tire to rim and I can put it on. 10 min job. So when I inquired they said no ones looked at it yet and probably won't for another hour. Lots of other tire shops around stay away from these clowns. Ryan was very unprofessional and was rather rude when inquired about the tire. Do not waste your time or money! read more

WHOA THIS PLACE IS AWESOME!!! Great phone and in person service. After being quoted for $1100 from BMW to fix my two tires (one was low due to a nail but they insisted I needed to get both fixed), I called around and eventually called Kal tire. Markus picked up the phone and he was extremely helpful and nice. Told me to bring the car in and they would see what they can do. Brought my car in around 11am on Saturday. I called ahead to make sure they weren't too busy and could fit me in. I got my car back around 4:30pm. And guess what.. They didn't even charge me! They said it was FREE. When I asked why, they said... "We just like doing favors with people". After that, I wanted to give them money! Hopefully I don't have any serious tire issues in the future, but if I do.. I will definitely come here! AND SO SHOULD YOU! read more

We recently moved to Langley from Manitoba. Given we had top notch service from the Kal tire in that town, we came straight to this location and were not disappointed. The staff here seems just as knowledgeable, and service was quick and done properly. With four vehicles to maintain, it's nice to find a place with good, solid service, a clean shop, and quick turnaround time. read more

Outstanding service! I was blown away by the kindness and empathy shown by the onsite manager, John Nicholson. I arrived with my flat tire feeling frustrated and scattered, and left feeling happy and grateful after a quick patch fix. Thank you! read more

I had a slow leak in one tire so I took it to them to repair. I was told that the tire (top of the line Michelin 70,000kms) ''was bald around the center treads and showing the weaved mesh fibers of the internal structure of the tire and that there was no puncture but the air was slowly releasing through the mesh fibers''. He told me all four tires should be replaced because they would all be in a similar state if not now but at any moment. I went away to think about this with 2 quotes from him for 4 new tires. I took the car the next day to my regular auto shop (for a different issue) and told them my tire story.....they said ''What, lets have a look''. The leaky tire was not bald in the centre or showing through to bare fabrics but a rather large screw was found imbedded....obviously causing the leak! Yes, all the tires had just about had their day, but they were not anywhere near the condition KAL Tire reported! WTF .....Beware the scam!! Bye Bye KT. read more

I was with the same Tire Store for over twenty years. I was in a pinch before long weekend last fall and my tire store "couldn't fit me in". These guys were just as busy but they managed to squeeze me in and help me out. I've since bought two sets of high end tires for my Jeep and truck as well as chains. Every single experience with the crew here has been nothing short of Stellar! I'm a fussy consumer and these guys won't let you down! read more

They said i get free flat repairs for buying tires there - I've bought my part 3 sets plus a set for a friend. This is the second time they won't fit in a flat repair - 3 week wait! So their "free flat repair" doesn't exist. I have to go somewhere else. Customer lost read more

I had emergency tire issue, so I phoned them around 4:50 and one of the lady who works there at the store told me they are busy but come anyways. I said it's going to take me about 20 mins or so, she said OK When I got there one of the guys said they can't do it. I phoned the number again from the parking lot, asking the same lady that I talked. She said 20 mins ago was okay but not anymore, they are busy now because someone came in. From the parking lot, I see one mechanic working on the van and three, four guys packing up to go home. It was around 5:30. They close at 6:00 Not impressed at all. I will contact head office tomorrow to complain. Free Air AD might look good but can't manage? read more

I rode over a nail in my tire we had most of the warranty covered. Kal tire changed my tire and put the new one on and even put my spare tire back underneath my car! I'm very happy with Kal tire their customer service was excellent ! I'll be back read more

i will say that these guys are all professional ummmm they do what is needed and are always there to help.... cheers

Great place, Got there at the last minute after getting off work early. asked them to rotate my wheels and also balance. Glad they had great service and I was able to see what they were doing to the car and they were ok with all that. Good to know they took good care of the car. most places keep your car in a garage and you can't even see what they're doing. read more

These guys squeezed us in on a Friday evening for 2 screws in our tires. It was end of the day and all the other shops turned us away, almost had to cancel our road trip and these guys saved the day. To top it off they didn't charge us a dime for the repair. Great shop! read more

Been a customer for 20 years and never had a problem, today had winters tires put on. When they finished I was told I had a stripped stud on one tire. They didn't make note of it when removing the tire so they wouldn't get blamed when replacing the nut, only after they finished was it noted, when I looked at the stripped bolt it was full of fresh shavings. They wouldn't even schedule a repair as I needed to take the car to California within 48 hours and they were way too busy to fit me in even though I would be paying the repair cost. I don't trust them with any of my future needs. Kal tire used to be that rare business you could trust without reserve, not any more. read more

My husband took his truck in Dec 12/17 to have a tire checked and following is a list of the issues he encountered: Day 1 he was informed that two of the tires were patched on the sidewall and one was leaking to the point where it was not repairable and was advised he should purchase two new tires. At that point, he decided to replace all four. He waited while they started the job at 11:30am and during installation, a control arm bushing was broken by who ever was working on his truck. He was informed that the part needed to fix the issue was not available till the next day and was given a ride home at 2:30pm. He was told by the attendant that they would call him the next morning to advise when it would be completed. Day 2 after not hearing anything from Kal Tire by 1:00pm, I called to see what the issue was as there was zero communication from them. I was informed that it would still be another couple hours as apparently, there were other problems they encountered but,other than the tech saying it was labor intensive, that was about all the info I was given. When a call finally came around 4 pm, we returned to pick up his truck. When we arrived to pick up the truck, there was no explanation offered and they basically handed my husband the bill $1036.00, with a look of "pay what you owe and get out". At that point, my husband asked for an explanation of what happened and a tech begrudgingly showed the part with a brief explanation and at no point offered any apologies. Approximately a week later a lady from Kal called to inquire about the experience and at that time, my husband informed her of what happened and to this point no follow up no nothing. The service and attitude of this Kal Tire was borderline deplorable and we will never recommend them and their services to anyone. Shameful! Ted & Debra Ek read more

I'm so upset with this Kal Tire, my girlfriend took her jeep in for an oil change, they told her that her ball joint/U joint were shot and the jeep was unsafe to drive. They quoted her $2000+ When she said she wanted to think about it, they pressured her and then finally had her sign a waver to take her jeep off the property. The next day she took it to Chrysler and had them do a full inspection. Guess what, they found nothing wrong. After she heard that she called Kal Tire and let them know that Chrysler gave it a full pass. Not even an apology. A full scam. Never go there read more

This review is actually for the Willowbrook location. Totally incompetent!!! Took my Ford Escape in for a whooing sound coming from the back when I pressed the brakes. They called and told me my front brakes need to be changed. I asked about my back brakes and he said "oh need to change those. You have at least a year left on those". I paid $480 (over $500 without BCAA discount) to change my front brakes. Drove it away and noticed the sound was still there. After a few days it was getting worse, so I took it to Ford. They just called me and told me my rear brake shoes had less than 1 mm left in them. I told him what Kal Tire said and he laughed. So now I am paying twice!! Not only that Ford is $200 less to change them. Never again! read more

My husband and I have been going to this location for years - for new tires, repairs, tire rotation etc. Every time I go I am so pleased with their service. Every single person that works there has the right attitude. Always polite, never hurried, and they follow through with what they promise, no matter how busy they are. Even if you just stop by to get your tire air pressure checked (which they do for free) you are treated like a valued customer. More places need to have this attitude. Totally recommend the entire team at this location. read more

went to kal tire langley bypass. worst experience ever. they want me to leave truck and maybe they will look at it today or tommorow. couldent get an appointment. couldnt get an answer. am i suposed to leave my truck there for days. just for a screw in my tire. And I've always bought my tires from you guys and get my breaks done read more

Bryan and this crew are 1000% customer service and big hearts! I had a family emergency and called then when they opened and they made room in their fully booked schedule to get winter tires on our truck so I could get there in time. Just a few weeks earlier they squeezed in a tire swap of our cars last minute. I can't thank them enough - if they hadn't have done this for me I may not have been able to say good bye to my loved one as I was teaching against the clock. I had trouble with a new set of tires two years earlier but in the end they were replaced and it was handled professionally throughout. They are a special team there- do yourself a favour and don't go anywhere else!. read more