We've used Newton Auto Care through the long life of three of our vehicles. We're the kind of folks…read morewho don't drive and sell after a few years, so it always gets to a point (around 15 years?) that an honest serviceperson is vital. And that's where Newton Auto Care shines. They've never "steered" us wrong. They've been very fair with pricing and also timing. Honesty is #1.

Excellent service, Ken doesn't upcharge or try to sell you things you don't need.read more

2nd time they have helped me get rusty screws off my car! Called and within the hour they were out…read more:)

Excellent customer service. My car required immediate brake and wheel bearing repairs. They fixed…read moreeverything quickly and I had it back the next day.price was reasonable considering how much they repaired. Thanks very much for fitting me in. Will return for my oil changes.

You can trust Mastercare, Ali friendly attitude and fast service. A reliable auto maintenance…read morecentre in SSWR. And of course value for money.

These incompetent techs did an oil change and tire rotation on my truck and only put 2 lugs back on…read moreone of the wheels. I could write a novel about this but you can just imagine what transpired. Could have caused an accident. Took 5 hours to get him to come put the other lugs on in a random parking lot. NEVER AGAIN. NEVER. Worst experience and worst service to fix the problem. #clowntown

I had an oil leak from my engine. After a repair for which I paid $400, the leak was not fixed…read more Moreover, the car started performing significantly worse. The engine began to smoke, and the car started jerking. Additionally, I was informed that I had to pay $50 for the car inspection. The inspection was conducted unprofessionally. Important checks, such as measuring the oil level and diagnosing the check engine code, were not performed. A very critical issue causing the oil leak was not identified, but there were notes about minor issues instead. For example, I was advised to replace perfectly functional windshield wipers. In total, the repair estimate was $7,500. The prices were inflated. My car is old and, at best, worth half that amount.

Foreman's replaced the a/c condenser on my BMW…read more The appointment was set up quickly, the work was done on time and I was kept informed of progress throughout the day. The person I dealt with, Justin, was super friendly and helpful the light the process from initial contact right through to picking up the vehicle once it was ready. Great service and at 1/2 the cost to get the job done at a BMW dealership. Highly recommend

excellent deals, honest and family owned. derek and ryan keep up good work…read morei highly recommend the lube shop to the community money well spent to maintain cars....

1) Upsell Through Misrepresentation of Services…read more I came in for an oil change. Upon arrival, the staff tells me that there is sludge on the oil tank cap. He tells me that it is necessary for him to flush the engine before he is able to proceed. I say okay and was ushered back into my car. Within a minute, I go back out and ask the staff to not proceed with the flush. The staff says that he had already flushed the engine and that there was nothing he could do about it now. During the rest of the service, I ask more questions about the legitimacy of the service and the staff member tells me that the internet cannot be trusted. I then call the Vancouver Volkswagen dealership and confirmed my last oil change service date I did with them as well as mileage. The Volkswagen dealership relays that given the time and mileage between the oil change, that sludge formation was highly improbable and that if that was in fact the situation, that that would indicate a severe problem with the engine. I asked the staff if there was anything wrong with the engine, to which he says no. I argue that given the information provided that a flush was unnecessarily and that the staff had either misdiagnosed or mispresented the situation and service needed. The staff refused to acknowledge any wrongdoing. 2) Repeated refusals to honor agreed upon solutions Following the issues mentioned above, I spoke with the manager and he told me that he would refund the amount for the engine flush. He said that he would speak to his supervisor and that the refund will be processed the next day. The next day, I called back and the manager said that he could only refund half of the amount back. I was reluctant to the refund amount but agreed. Following the call, I posted a review on Google illustrating the interactions above. Half an hour later, the manager calls back and says "I saw your review on Google, no more refund for you", dishonoring yet another refund agreement.

Naran is the only shop that I allow to fix my 330i Sport BMW. I can count on him for advice and…read moredependable installation. He's done Valve Cover Gasket, radiator and starter without a hitch. A well run shop!

I went to Gary's automotive for an oil change and they told me I needed a new radiator and gave me…read morea quote of over $1,000. There were no indications that I needed a new radiator so I went to Auto Fierce where they confirmed there was nothing wrong with my radiator. That was quite a few months ago ; my radiator is still going strong. I was impressed with their service and will continue to go to Auto Service.

Amazing service that went above and beyond. Couldn't be happier, they did a complicated 4 wheel…read morealignment on a JDM Honda Integra Type R that I know was a challenge. Many aftermarket parts don't always play nicely together but Jamison and Jeff made sure it was done right. Appreciate you both!

Very unhappy with Dales Automotive!!, I took my truck there after hearing on the radio that new…read morecustomer s will receive 10% off their service. My service was just over 6k and when I mentioned 10 % off , the guy at the front desk didn't know what I was talking about. Tried a few times to tell him but still didn't get 10% off! Very misleading advertising on their behalf. I hope this doesn't happen to anyone else. I would never recommend this business!

Nice people very good service, would go here again compared to other mercedes locationsread more

I've been getting cars serviced here for over 10 years. Went in to shop for a car. I think they saw…read morean older woman alone and decided to drink my blood. The sales person was nice enough but the manager I never saw gave me a trade in offer of comparable, the price in their showroom was over 1k higher than the one on the website for the car I was thinking about. The whole experience was demoralizing and depressing. I might buy another Mercedes, but it sure won't be here.