Unsure how to feel. Left a jacket to have the zipper replaced and it came out not so great, zipper…read morewas misaligned and so the snap buttons didn't close properly. Also whoever worked on it didn't bother cleaning up their stitching which was quite disappointing to see, not to mention the already long wait time. Considered returning to have it adjusted but the prospect of having to wait another week just for it to come back possibly even worse than before was not so appealing. Also found out that the alterations done here are outsourced and not done in house which was also disappointing to see. Only positive I can say is the customer service is pretty alright, may return for some other work but after this experience, I'm not so sure.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

I've been coming to this place for a long time now for dry cleaning, hem, repair because it's my Go…read moreTo place and it was highly recommended by a coworker. They are so EFFICIENT at whatever work you want done. Did I mention that they're fast. Prices are cheap. David is so friendly & easy to work with and the quality is top shelf!

Had to attend a company party and had a dress needing dry clean dropped it off on Wednesday and I…read morewas able to pick up Friday afternoon just in time for the party on Sat the person in the front was super kind, was able to assist me with what I needed (I had no idea how to ask for a service since I rarely get dry cleaning) picked up the dress and it looked great! Loved the fast service and easy service. I'll be back if I need dry cleaning again in the future

I've been bringing my clothes to get dry cleaned her for a whole now. I've also gotten some pants…read moreand suits altered here. The lady is really good at what she does. Everything is done in house and never sent out. They have never missed a deadline for me or my wife. They leave the clothes fresh and clean. We will continue to brong our clothes here. Thank you !

Ellie knows clothes and fabric types very well. And make adjustments to customize to your body fit…read morewell. I would highly recommend her for alterations.

Found my new go to location for tailoring and adjustments. One, the service provided was delivered…read moreas promised. Two, their pricing! What I would have run me $80-100 at say Men's Wherehouse or a retail suit shop was a fraction of the cost and the expedition as well. Friendly staff and very helpful with helping look at what needed tailoring and what did not. As I mentioned I'll be taking more business here.

Highly recommend…read more Great prices for cleaning and tailoring ...and Ramy is probably the best tailor I've found in a LONGGGG time

Be careful coming here. They will charge more than their initial quote. I stopped by here close to…read moreopening on a whim one morning. I had a bag full of clothes and asked for a quote and lady looked at it and said no more than $50. I then asked if there was an itemized list of prices available so I can be sure that I was quoted properly. She stated she did not have one but ensure me it wouldn't be more than $50. I proceeded to ask when the clothes would be ready for pick-up and she estimated 5 days, which I thought was strange because it's usually 2-3 days for me at other places. On the day of pick-up, it was different lady working and sure enough she charged me $70. If she could have honored the initial quote, she would have kept my business.

The owners are knowledgeable and kind. Their work is professional and my daily clothes look…read morewonderful. They also do alterations and are fairly priced. My housekeeper no longer wants to iron so I take my sheets, shams, tablecloths, etc. to C&H and they do them just as I request. Lovely, wonderful people who go the extra mile.

I came here to get a patch removed and sewn on to a different article of clothing. The simplicity…read moreof the process with it is what I liked the most about it. I probably spent less than 5 minutes total on both of my visits and got exactly what I was asking for. It was as simple as walking up, tell them what you want, they'll ask for a specified date when you want the request completed, and then you just come back. I spoke to Mike initially about getting the patch removed and he was honest about it potentially leaving a mark where the patch was initially sewn on, which I didn't mind. The turnaround rate for the services was approximately 5 days, though I did say it was a no rush service. Not sure if it would have been more expensive had I not said that. Either way, satisfied with how both requests turned out. It was around $12 for removal and $14 for sewing on.

Dropped off two sports jackets and two shirts got them back and there was still the dirty stain…read morefrom before. Here's a picture of supposedly the clean sports jacket that I got. I don't recommend this place doesn't look like they even clean the jacket at all.

Very clean and friendly, the price is comparable to the laundry mat at our apartment complex. We…read moremight be coming here more often when we can't use the laundry mat at our complex.

This was my first time here and I will definitely be coming back. Everything was clean and well…read moremaintained. Richard was awesome and helped me use the large washing machines. He walked me through how to select the right settings and let me know he was around if I needed anything else, he'd be more than happy to help. This place has a good atmosphere. Couch seating, massage chairs and a game room for kids. Machines can be paid for with quarters or on a pay app. Makes it so convenient. Thank you Richard for all your help! I truly appreciate it.

Dropped off 4 Levi's 501 jeans an hour before close and they were able to have them ready the…read morefollowing morning! Quick turnaround time which I wasn't expecting to be honest. I asked for medium starch on my jeans and to have them washed. They turned out great! The previous dry cleaners I tried didn't do as good of a job as Kona did. $10 per pair of jeans wasn't bad especially for the quick service! I'll definitely be back. Thanks!

We have used Kona Cleaners for over 10 years and, until recently, had generally positive…read moreexperiences. In the past, when items were lost or damaged, they handled the situation professionally and took responsibility. Unfortunately, that level of customer service appears to be gone. We recently had a brand new custom sport coat cleaned -- a very expensive jacket specially made for my 6'6" husband. He wore it only a few times on vacation, came home, took it off, and I immediately sent it to Kona for cleaning. When it was returned, there was a noticeable burn mark on the shoulder/deltoid area along with a streak running from the top of the shoulder, exactly like damage caused by an iron that was too hot. When I called, they immediately picked the jacket back up, which initially made me believe they intended to resolve the issue fairly. However, after keeping it for five days, Carlos called and stated that he "asked the production staff" and because they claimed they didn't do it, Kona would not reimburse us. The conversation was incredibly disappointing. Carlos was rude, dismissive, and openly implied he did not believe us. He stated there was no one else we could speak to. After spending thousands of dollars with this business over the years, being treated this way over a clearly damaged item was shocking. To make matters worse, their customer service system is a mess. No one answers the main customer service number, and when calling individual stores, the employees often seem confused, difficult to understand, or act as though they have no idea what you're talking about. During this process alone, this happened to me at least five separate times. In one instance, I was placed on hold and never helped -- I finally hung up myself after waiting 17 minutes. The quality of service at Kona has slowly declined over time, but this experience confirmed that customer loyalty and accountability no longer matter to them. I would absolutely not recommend using their services, especially for high-end or custom clothing.

I had two oversized linen shirts and a pair of dress pants that needed tailoring. I imagine it…read morewould cost around 200 dollars to replace them, but I was able to get them tailored in a few days for less than 1/3 of that price. These clothes also fit me better than if I were to replace them with some generic sizing. If you're in the gym everyday of the week, clothes never fit correctly. Get your stuff tailored here.

I think she's fine for simple alterations, but I wouldn't recommend this place for dresses. I…read morebrought in my bridesmaid dress to get altered and wasn't fully satisfied with the result. She fixed it a second time after I explained my concerns, but I still didn't like how it turned out. She kept saying "it's fine," so I ended up going to another alterations place. I also had to pay additional money for the second alteration, and overall the cost ended up being more than the price of the bridesmaid dress itself. For the quality of work, I think she charges too much. There's street parking, and if that's full, there's additional parking in the back.

I've been using White Bear Cleaners for the last few years, mainly because of their convenient…read morelocation. I was tired of ruining my nice clothes by trying to save a couple bucks and washing them myself. Also, there is absolutely no way I'm going to wash my nasty blood and saliva splattered white coats at home. And I'm pretty sure my half size washer dryer would break down if I wash my comforter at home. They do a pretty good job on my regular dry clean only clothes and my bedding. No complaints. No damage. No bad experiences. A little pricey, but they have a 24 hr drop off and they're literally across the street, directly across from the area I walk my dog. Super convenient and worth it. No use finding another cleaner that I'd have to drive to. I guess I'm a special client because unlike most of their clients, I do come in with blood stains on my white coats every time. However lately I've been noticing some of the little spots aren't taken out. If their work is spotless, I'd really have no complaints at all. I pointed out the spots last time... Hopefully, I won't have that problem anymore. Anyway, I do like White Bear's service. They're really nice and they all know me right away... I don't even have to include my contact info with my regular drop off because they know right away from the nasty ass bloody coats who the rest of the clothing belongs to.

My husband's North Face puffer vest had a tear on one of the pockets, so we took it to a dry…read morecleaner for repair. They told us it couldn't be restored perfectly, but that attaching a patch would be the best option. They said if I brought in a patch, they would sew it on (with a repair fee, of course). However, when I picked it up today, I realized the entire pocket had been sewn shut, making it impossible to put a hand inside. When I asked about it, I was told, quite confidently, "This is the only way it can be done." If that was the case, shouldn't that have been explained beforehand? Was I asking for too much? It's a winter vest -- I never imagined the pocket would become completely unusable.