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    White Bear Cleaner & Laundry

    3.2 (44 reviews)
    Open 6:00 am - 7:00 pm

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    Drapes--clearly they shrunk with laundering that was done instead of dry cleaning!
    Krystin R.

    Brought Pottery Barn drapes in for dry cleaning. They called 2 days later, saying that I was misquoted the price and that they would be $50/panel instead of $25 each. They laundered AND dry cleaned them, (despite my ask for DRY CLEAN ONLY and the tag which is still on) causing them to shrink several inches. I did not notice at pickup, but once I got them home and hung up it was of course very obvious. I called and spoke with the owner. He asked me to bring them back in so that he could stretch them. Sir--respectfully--there is no way you are going to be able to stretch them 11" back to 108" length. No offer for refund or replacement. In addition--there are spots on them which he said he could not be responsible for. I will not be returning.

    This laundry is a total joke. I brought in my shirts clean and neat, and they gave them back to me stained and filthy, then had the nerve to blame me for it! When I tried to explain, the owner started yelling at ne, talking to me in the most disrespectful, aggressive way I've ever seen in a business. He even kicked me out of the store instead of admitting their mistake! This place has zero professionalism, zero manners, and zero respect for customers. If you value your clothes and your sanity, stay far, far away from this awful place.

    Horrible

    Been a long time customer took my Givenchy sweater there to get cleaned after getting makeup on it . When I picked up my items my sweater was ruined . I'm not sure what happened but the black from the writing is not on my white areas & my $1000 is ruined ! Instead of taking responsibility the owner says I brought it like that when it's clear what happened. My sweater was also still wet when I picked it up 4 days later ! Take your business elsewhere like I should've . They're not qualified to handle expensive items

    jacket
    Francisco C.

    Came here for the first time to drop off a suede/leather jacket I thrifted and when I picked it up it looked great! Didn't smell as thrift store-y and they were speedy and stayed open past my work hours. took a bit longer than I wanted but I think it was because of the material of the jacket. Decent pricing. 4.5 would be more accurate if possible.

    Took upon themselves to tailor the sleeve
    Jay K.

    Been an exceptional long time client of White Bear. My business attire is very high end and I spare no expense for clothing. I brought in 2 new shirts from Saks to be altered 8/27, along with 15+ garments to be cleaned. I am very familiar with this designer and have had White Bear do MANY alterations to ensure a fully tailored fit with the brand. I requested 4" total on 1 shirt, and an additional 2" from the other. When I tried the shirts on, I couldn't even button them. Went back and they measured, realized they WAY over tailored. More like 8" off one, 4" off the other... They said they would fix, which I knew they wouldn't. Picked up the shirts, and White Bear not only ruined the shirts, also sewed the arms, and removed the back cinch pleats to gain more material. The shirts are ruined. Rather than accept ANY responsibility, the onus was placed on me, for not having been measured...ironically, I've never had them measure before, and had the same alterations done on the same designer garments. Rather than accepting responsibility, and offering a credit, they chose to lose a well paying weekly client. I will be purchasing 2 identical shirts, one coming out of NY and heading to Fullerton court to file a small claims suit. It is evident they blew it and are taking no responsibility. Shame on them...

    Ashley H.

    Worst cleaners ever. I'll never come back. They ruined my red comforter. They kept it for weeks because they tried to fix it supposedly but after weeks, I went back and they said I need to take it back to where I had bought it. At one point I asked the girl at the front to give me the managers contact number and she told me she didn't know it or have one for him!! So ridiculous!

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    10 years ago

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    2 years ago

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    2 years ago

    Great service if you need it cleaned this is the place to go to! I have expensive suits and they take great care of me.

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    3 years ago

    % an amazing cleansers. Pricing is perfect and they are so nice and polite. Everyone greats you with a smile. I love coming here

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    3 years ago

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    5 years ago

    I made a mistake and needed a suit cleaned right away and they jumped on it right there for me. Awesome and very very nice. I'll be back!!!

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    6 years ago

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    11 years ago

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    13 years ago

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    20 years ago

    Mr. Kim takes great care of my shirts. Love going there.

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    12 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - White Bear Cleaner & Laundry

    Review Highlights - White Bear Cleaner & Laundry

    The Kim's do great work, taking care of everything from our woolen sweaters and jackets to our business suits, laundering, starching and ironing work shirts, and other attire.

    Mentioned in 2 reviews

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