I've been coming here for many years but I think it's time I took my business elsewhere. The machines and the floor are clean but the walls, corners, ceiling, tables, chairs and bathroom are all in need of a good scrub down. (Not sure what these reviews consider clean but cobwebs, brown streaks of indeterminate nature and dust on any surface higher than 3 ft above ground don't make my cut as 'super clean.')
The last two times I have been here, someone has opened the dryer containing my clothes. I stay on site while I do my laundry. If possible, I try to sit where I can see the machines that I use. The only time my back is turned to my laundry is when I play Ms. Pac Man, once during the wash cycle and once during the drying cycle. I know, I know. Anyhow, last visit I walked up as a woman was walking away from my dryers. One of the doors to the dryer was ajar. I thought, perhaps one of the kids that was there accidentally opened it. When I got home, there were parts to a bra that were not mine. I always check all of the machines I use before and after use, so I know it wasn't there before. (One run in with someone else's ink pen will teach you that lesson forever.) That was creepy. This visit I went at a different time. There were only four other customers in the place, one drying clothes and two that came in after me. I used some dryers that were in a different section, away from other people. Again, I turned my back to play a video game. When I came back, the bottom dryer door was wide open, there were 9 minutes left on the timer and half of my laundry was on the floor. No one was in the vicinity and nothing appeared to be missing. Nothing that didn't belong to me turned up this time.
I realize that the establishment isn't responsible for the conduct of it's customers. I don't want to go someplace where I have to stand in front of my machine the entire time to make sure that no one messes with it. There are cheaper, newer, cleaner places near me that I can use where I don't have this problem. The downside to these other places is that they don't have as many single machines.
The straw that broke the camel's back today was the rude treatment of the onsite attendant. I tried to buy a soda from the vending machine (fyi- it's cheaper at the liquor store next door, but I was trying to support the laundromat.) No soda came out, couldn't buy anything. I tried to use the coin return and couldn't get my change back. I told the attendant and she told me I needed to put more money in it. I told her that I just wanted to get my money back, that it wouldn't come out. She said "Look" and marched over to the machine. She pressed every button. No soda came out. She put more money in the machine and used the coin return. No money came out. She just looked at me. I said "See? It sounds like the money drops when you hit the coin release, but nothing comes out." Her reply was "Hmmph" and she handed me a dollar. read more