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    Orange Villa Cleaners

    3.3 (12 reviews)
    Open 8:00 am - 4:30 pm

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    Kona Cleaners

    Kona Cleaners

    (205 reviews)

    $$

    Dropped off 4 Levi's 501 jeans an hour before close and they were able to have them ready the…read morefollowing morning! Quick turnaround time which I wasn't expecting to be honest. I asked for medium starch on my jeans and to have them washed. They turned out great! The previous dry cleaners I tried didn't do as good of a job as Kona did. $10 per pair of jeans wasn't bad especially for the quick service! I'll definitely be back. Thanks!

    We have used Kona Cleaners for over 10 years and, until recently, had generally positive…read moreexperiences. In the past, when items were lost or damaged, they handled the situation professionally and took responsibility. Unfortunately, that level of customer service appears to be gone. We recently had a brand new custom sport coat cleaned -- a very expensive jacket specially made for my 6'6" husband. He wore it only a few times on vacation, came home, took it off, and I immediately sent it to Kona for cleaning. When it was returned, there was a noticeable burn mark on the shoulder/deltoid area along with a streak running from the top of the shoulder, exactly like damage caused by an iron that was too hot. When I called, they immediately picked the jacket back up, which initially made me believe they intended to resolve the issue fairly. However, after keeping it for five days, Carlos called and stated that he "asked the production staff" and because they claimed they didn't do it, Kona would not reimburse us. The conversation was incredibly disappointing. Carlos was rude, dismissive, and openly implied he did not believe us. He stated there was no one else we could speak to. After spending thousands of dollars with this business over the years, being treated this way over a clearly damaged item was shocking. To make matters worse, their customer service system is a mess. No one answers the main customer service number, and when calling individual stores, the employees often seem confused, difficult to understand, or act as though they have no idea what you're talking about. During this process alone, this happened to me at least five separate times. In one instance, I was placed on hold and never helped -- I finally hung up myself after waiting 17 minutes. The quality of service at Kona has slowly declined over time, but this experience confirmed that customer loyalty and accountability no longer matter to them. I would absolutely not recommend using their services, especially for high-end or custom clothing.

    Orange Villa Cleaners - laundryservices - Updated May 2026

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