im not so knowledgeable at design and we wanted to make 100 custom bookmarks for our daughter's bat mitzvah party. customer service was excellent. they helped during the design phase and they have me updates along the way. overall a solid experience. would use them again. read more

UPDATE: They picked up the cards, but still no communication after several emails and a return phone message to their social media guy. No reprint and no refund. --- Grr. Done business with Next Day Flyers before with no problems. Please note the wording on their site, because it's NOT something they stand behind. "We stand behind our products and services. If for any reason you are not 100% satisfied with your Next Day Flyers' purchase, contact Customer Care team at 800-251-9948 within 30 days from the date you receive your order and we will reprint your order or in some cases issue a full refund excluding any postage and shipping costs.*" First, no communication when they stopped my order because they had a question. So there was a week wasted, and the order did not come in time. They printed overnight, but I still have to wait for standard shipping time. Order came, and it was the wrong finish on the cards that I ordered. They said it WAS what I ordered, and offered a 10% discount on my next order. So I pressed and quoted their no questions asked, "100% money back guarantee". They said that they would accept the cards back, but could not guarantee a reprint. I again noted that they say, "We will reprint your order." No answer. I write back to see how they want these cards returned... no answer. Told them I would dispute my card... no answer. Why a company wants a dispute chargeback is beyond me, but they leave me little choice. And the offer stands for them to arrange to pick up the cards. They are useless to me. read more

I'm baffled by this company. I've been trying for four business days just to get a proof for my box design. Their website function for the proof review process is extremely unhelpful if you've used their online design tool for your items. Their customer service team is incredibly difficult to get a hold of, dismissive, and unresponsive. The live chat is literally a useless tool as it appears that no agents are ever actually on it. The one time I did speak to an agent over the phone I was promised something they did not deliver. I've reached out multiple times since with no response. I never leave negative reviews, and have never been one to publicly express frustration with a company, but after such an extremely negative experience I feel I have no other option to get through to this company to express my dissatisfaction and try to get a response from them. My order has been delayed several days due to their lack of care or attention towards my small order and, at this point, I don't believe I will receive it by the date needed. I could not recommend this company less. Worst customer experience I've ever had. read more

I ordered flyers for event. Cost me 60 bucks. I never received anything at all. The Tracking number provided didn't work so I had to call them to check it out. They told me the flyers had been delivered. They were not. I was promised a call back to discuss, that hasn't happened. Meanwhile, my event has no flyers and I'm down to 2 weeks to promote the event. Thanks for wasting my promotional time and taking my money for absolutely nothing in return. NEVER USE THIS WEBSITE, THEY ARE CRIMINALS read more

I have emailed customer service twice and spent 3 hours on the phone about recieving an error on the business cards I ordered from Next Day Flyers. Customer service hasn't answered either of my emails- I noticed that the only way people are getting any response is from writing a review. I was hoping to resolve this issue- we worked with next day flyers in the past. Do not use this company- they will not provide adequate customer service and do not reply after taking your money. read more

My company has ordered everything from stickers, to business cards and 1/4 page flyers. We have also ordered custom cut printing for a movie release that required a little going back and forth because we were not quite sure of the protocol (being this custom order was all new to us). But their team worked with us over the phone and even provided advice on how we could improve our file quality for maximum resolution and vivid colors. I certainly cannot speak for all the one star reviews I see posted on this site. But I can say we are very pleased with this company and the people who work in customer service and will use them again and again. read more

Next Day Flyers has predicated their business plan on bait and switch tactics. Their whole initial presentation suggests fast printing solutions. One later learns that you pay better than twice the price for prompt service. Stay away!!! if you need something printed in any kind of a timely manner. I will never use them again. read more

I needed last minute stickers printed. I uploaded my image on Memorial day and picked them up less than 48hrs later. They even let me know as soon as they were ready. Great service and pretty good price too. read more

My favorite printing company 10 years strong!

Never have I been so disappointed and inclined to write NEGATIVE reviews about experiences with a company until this year. The acquisition of Next Day Flyers by Digital Room Inc has turned the company into a PIECE OF SHIT, a TOTAL NIGHTMARE!!! We have been customers of NEXT DAY FLYERS since 2008, and never have we EVER seen a company decline so rapidly, in such a short period of time. Your customer service is now AWFUL, the change in pick-up and boxes SUCKS, and you can't even get orders processed on time. We are so TOTALLY upset, to say the least. You are making our company look bad to our customers. We are starting to order elsewhere, like Color FX and Zoo Printing (for those of you looking for other vendors, their reviews are GREAT and they offer amazing incentives for repeat business), but have still been ordering from NDF didn't due to location convenience, that's it, and that's all, oh yeah, and the fact that the customer service manager, Jennifer Holt, ACTUALLY GIVES A SHIT about longtime customers!!! If we were a larger company, we'd make her a job offer. So, we placed a next day order on Thursday 2/5, for a first time customer of ours who needed their order the following day, today, 2/6, for a marketing campaign. With plans to make a great impression, and after being repeatedly told that the order would be ready and delivered to Rancho Dominguez for pick-up, which is now at another location, and can only be picked up after being delivered at the END OF THE DAY, you guys DROPPED THE FUCKIN BALL, AGAIN (excuse my French, but I am LIVID)!!!! So, now, because there is no more Saturday pick-up, we won't get the order until MONDAY AFTERNOON, well after the time they are needed. I don't know if your management is aware, but your Yelp reviews are GOING TO SHIT, but maybe y'all are just CLUELESS over there, with your thumbs UP YOUR ASS!!! Bad news travels fast, but this bad news is spreadin and travelling like BRUSHFIRE! Get a fucking clue and get it together! I don't know what else to say, other than, WE ARE FUCKING PISSED, and this is just one of your recent FUCK-UPS!!! How many refunds are you gonna have to give out, before you get it right??? How a well oiled, well run machine managed to become dysfunctional at the hands of new ownership in less than 6 months, is beyond horrendous. Be prepared to deal with more bad reviews, bad press, irate customers, losing business and possible lawsuits in your very near future!!! Unfortunately, I am forced to HAVE TO give you a star to be able to post this review, because if I didn't, I would not have. Very pissed and disappointed, Nom AphroGraphics, Inc. P.S. My wife checked the order status online around 8 pm to find out that it changed from "In Production" to "Ready For Pick-Up", at around 7:30 or so, SERIOUSLY????? So, she calls customer service to find out what the deal really is and is told that we can pick the order up tomorrow, Saturday, 2/7, believe it or not, at 8 AM. We shall see how that turns out. I will be sure to let you all know how that goes tomorrow morning. read more

I've had numerous work orders done with NextDayFlyers and spent a good amount of money on what I hope a trusted and reputable company is. And that's totally fine. While all your product results are ok the overall experience I've had lately with my latest order has been more of an inconvenience and quite frustrating. It appears that their customer service is helpful in promising empty words. My last order was over $1000 dollars and you would think they would give my business (and anyone else's) a bit more care, but what makes this experience the worst topping to my already difficult and inadequate experience is that not anyone in this company are on the same page. Come on guys! You all follow the same policy and system, why is it that every time I call, it's always new (bad) news. I placed an order early Monday (7/20) and approved all proof's same day. Was promised that if I approved the proof by 5PM PST, that it would start production same day. Which I did. Spoke to numerous reps who all seem to be helpful and promised that they've coordinated with their supervisor and production team that my job order will be finished and ready for pick up on Friday (7/24). Perfect! Just today, 7/22 I received a wowed email stating that my order is ready for pick-up. As excited as I was, I still called to confirm if in fact it was ready. The rep told me that it would be available Monday (7/27)!! Outraged by what I just heard, I clearly stated that I was promised that it was ready for Friday pick-up as I will be needing this for a last minute event. THIS IS THE MOST OUTRAGEOUS COMPANY EVER dealt with. It appears that not anyone in this company is in sync with notations in their system. Guys at NextDayFlyers, Yes the reps are nice and seemingly helpful, but quite honestly if you market "For more than a decade, we have built our reputation with a simple premise: EVERYONE deserves high-quality printing delivered on-time with exceptional customer service" - Then why is that everyone's experience is by far opposite from what you advertise?! This is unacceptable and this is something that needs immediate attention by your company otherwise I will be reporting this to the Better Business Bureau for misleading statements. I want my order as promised to be available for pick-up on Friday, 7/24. read more

have ordered from them before; great prices but the shipping/handling costs are over the top, it cost the same as the business cards. Will look at another company next time. read more

I just experienced the worst customer service ever and I feel totally ripped off . I am currently at an event with not enough flyers . Why ???? Because I ordered 400 but Next Day Flyers only sent me 100 . When I set up the order I spoke to them at length and they even sent me proofs . But when I got to my event ( which is out of state ) I was shocked to find only 100 flyers instead of 400 . I called them and they were totally rude and could care less . The offered to send me the remaining 300 if I paid them more money . The manager was the worst . I print a lot of postcards for my work and I will tell everyone I know never to use this place read more

I wasted a lot of time setting up my artwork using their print "template" which are not provided in the correct resolution they require (150dpi instead of the required 300dpi). I decided to use another printer after speaking with a rep who tried to explain why their print templates are not usable (even though they offer in 5 file formats) read more

I just spent $125.00 for useless stickers produced by this company. I ordered 2500 stickers and expected them to be on a roll.. instead they sent square stickers as individual ones. They would not back their product and their confirmation email did not clearly state what was being sent. Suggest you go through customer service to order anything from this company. Do not use online order on read more

I gave my credit card # for a small job. I thought it would cost about 200 dollars. They immediately charged my card $877. I cancelled the order and have to wait 10-21 days to get my money back. I did get my money back in 5 days but not after having to pay an over draft of $35. Another printer charged $240 for the same job. read more

I've ordered print jobs from Next Day Flyers a few times and have always received a good product. This time, I followed a link from their site to an online graphic design service and as a result, some of the files for my job got messed up and it printed incorrectly. I commend NDF for having excellent and available customer service to address this issue right away and reprint my flyers. Good stuff. read more

I had a wonderful interaction with this company. I had a few issues submitting my files (those mistakes were made on my end), and I called the customer service line. I was helped immediately, and within minutes my problem was solved! THEN I had a malfunction (on their end) when I received my cards. No biggie, but it was an annoying error. I used the online chat and the problem was immediately addressed. They were apologetic for their mistake and have taken steps to fix the problem. I will continue to support them, for their outstanding customer service! read more

never use this site. mis leading information and horrible service. paid $150 for 150 small tinny flyers twice the size of a Business card.. what a rip off. I thought they ship in three days and paid extra it turned out it prints in three days. when I called on day 4 asking about the flyers they said we need a day to process the flyer and maine didn't get in before the cutoff so 4 days. what I thought I would get in 3 days ended up being a over a week. never buy anything from them go local they are faster and you see and know what you are getting. if there was a zero rating I would have given it to them.. read more

STILL waiting for my refund, EIGHT DAYS after they illegally charged me for an order I cancelled with an hour of placing it... I called yesterday and they promised my refund would post by the end of the day YESTERDAY, but it DID NOT. I've been on hold with them for the past HOUR and they aren't picking up. Again BEWARE! Do NOT do BUSINESS with these THIEVES! They are a DESPICABLE business who does CRAPPY work AND steal your money! read more

I used to be a fan of them, but after two attempts to get a question answered throught chat, email and then phone. The woman on the phone was one of the worst customer service representives. If you want to keep customers you have to offer GOOD CUSTOMER SERVICE. read more

I'm so disappointed in Next Day Flyers. They can no longer handle a "next day turn around" service. I've used them for years but recently they have not been measuring up to the standard that I'm used to with them. They have messed up my previous 4 orders. I've lost clients and have missed deadlines because they have failed to deliver. Today, I spoke with a customer service manger to express my concerns. She was professional and apologized but I still had to follow up hours later on an items that they failed to deliver on. I'm considering finding a new printer, one who is reliable and has a brand I can trust. read more

Been using this company for years when I was in student orgs at UCLA. Next Day Flyers is cheap and good quality. Be aware though, they are so speedy in their production that they will literally take your order to the press after you click submit order online. I realized I had a mistake in my business card order, so I called them up and told them I needed to change something. It was only an hour since I submitted my order and they were already half way finished with it. By the end of the phone call they already finished my order -_-. O well, my bad. At least they gave me a little discount on reordering a new batch. Note that you won't necessarily have to wait the 2-4 days if you don't choose the next day option. I got mine the next day.. guess it just depends on your location. read more

I ordered some simple postcards for an art show. Chose "Next Day Flyers" because they ensured a 2 day turn around. It literally says it in their namesake! I didn't receive my postcards until more than 6 days later. After the event for which they were required. On Day 4 after submission, I rang customer service, to which they replied "yes it sometimes takes 2 days to print, but your's are still not printed, they will be mailed in 2 days time"... "no, we cannot make this any faster, is there anything else we can help you with?" He didn't seem to understand my distress in the fact that their name is literally NEXT DAY FLYERS!!! Awful, I would never use again. read more

Under custom labels I was bait and switched. They told me that I would need to buy a new die " whatever that is" to print Under 2 inches after I was already charged. Their supervisor and manager said that it was my fault even though there was no option to choose a custom size under the custom size page. She didn't care that I was going to write this Yelp review. They don't care that you get your money back rather than your flyer. read more

I have been doing graphic design for close to 15 years. It is great to find a place that is reasonable in price and has a good turn around... I have used Next Day Flyers multiple times, and have always been satisfied with the quality they provide... I am located in San Fernando Valley, so the trip out to their location to pick up the order if it is necessary right away is a bit far... No doubt... But if you are coming from Downtown LA it is ok... Just give yourself some head room... You will be traveling through the downtown interchange and it does get clogged up... There were some reviews with very negative ratings... Completely reasonable if the order was placed and was not received, etc. However for those who complain about the artwork, additional borders, and things of that nature... DOWNLOAD THE TEMPLATES!!! Next Day Flyers provides the templates for most of their printes products. They are important! They will give you at least the visual guidance for setting up your design... If you are a professional designer, you probably have already known it... If you are a design client keep that in mind, that if you want to use a particular printing company, find out about their specs (bleeds, safe zones, boders, UV/MATE coatings, etc.) And let your design professional know ... Or at least guide them in the right direction, they will know what to do and how to translate that into a design. It will help you prevent misunderstandings with the printing companies. After all.. a designer creates the design and often is not required to actually print the work. Bottom line! Give NextDayFlyers a try! I am sure you will love them! read more

I cannot knock geting 1,000 business cards for 40 bucks and the next day at that. My cards came out just as i expected them and fast as all get out. I certainly will be ordering with them over and over. :o) read more

My business and personally have been using these guys for over 8-9 years. They have been really great and was very helpful for the business in the past. Not knowing that the NDF has been sold. Recently they have gone down the drain. All of my designs that was saved in their website completely gone. Recently made an order/paid in full in mid March, and only half was received. Today (April 16, 2015)made a phone call about the other half, and they said the other half never made to the processing department. Customer service said, I was suppose to make a phone call after I approved the proofs. Which I was never told that and never had to in the past. In that note, its time to find another place to do the job right. read more

Just an update. Not only did my flyers arrive 5 days late after I paid for next day turn around and priority overnight but THEY PRINTED THE FRONT ON BOTH SIDES! I have 16 vendors coming to my event that we're supposed to be listed on my flyer and they completely took that side off and double printed the front. My entire even is RUINED and I no longer have sponsorship because of this error and it's now too late to get anything else done. WORST SERVICE EVER! read more

Had so much problem ordering from VistaPrint that I asked around online and got the recommendation for Next Day Flyers. After reading the reviews on here, I hesitated slightly because I wanted my business cards to come out perfect. I didn't need them rushed so I placed the order last Wednesday and received them exactly a week later. The website is easy to use and allowed me to design my business card from scratch fairly quickly. I had no issues and got my cards today. They look FANTASTIC and I couldn't be happier with the quality or service received. My new go to for business cards! :) Thanks! read more

Been ordering from NDF since 2004. Their service has gone down considerably. Just paid for next day and they did not even send a proof until I messaged them 23 hours later. Don't call yourself Next Day in no one looks at proofs for a couple of days. Bad results 2 of the last 3 times I have ordered from them. read more

We have used NDF for over 7 years and used to refer all our clients and friends to them. They have gone downhill BIG Time. they used to fast and customer oriented and it seems now they could care less. We placed a large order that had some artwork issues which caused a delay. We spoke with management about timelines and he guaranteed it to me on time. It was not delivered costing us thousands. We asked for them to honor their guaranatee: LOVE YOUR PRINTS OR GET YOUR MONEY BACK! 100% happy or 100% refund! We make print products that make our customers smile. So when you´re not happy, we´re not happy and we´ll reprint or refund you, no questions asked! Other print companies don´t have the confidence to make such an offer but we feel that you deserve the very best product and service. Their manager Edren Montoya said declined this and said per their Terms of Services they don't offer such guarantees, We are fighting with our credit card company for a full credit now. read more

I ordered 300 stickers from this company for an event. I individually stamp every sticker with the company logo so of course it didn't take me long to realize that I was short 11 stickers on each design. I called in & was told that in the Terms & Conditions it states that orders may be short by 10%. My order was short beyond the 10%. When you order stickers it does not state this anywhere, it doesn't even advise you to read the Terms & Conditions. In addition, I spoke to various reps during the ordering process & not one of them mentioned this to me. Buyer beware! As for the quality, it was okay. read more

I'm sorry some had a bad experience because my experience was very good. I DID have to call because I did not receive my PDF proof within the stated time, however received it shortly after. I chose Next Day Flyers because I needed promotional bookmarks for BookNBlab a game I created by a specific date. The expected delivery date was 9/26/2017, however I received it less than 2 days. The quality of the bookmarks are also great, just what I expected. I will definitely use them again. read more

NextDayFlyers - Bookmarks for BookNBlab promotion. Came out great! - Printing Services Near Me - Van Nuys, California

Terrible. Just terrible. I spent the past 45 minutes trying to get to customer service because the website messed up and charged my credit card without putting my order through.. Still waiting on the phone to get my money back. Was sketched out with this service from the start and this only confirmed my suspicions. read more

THEY SAY 2-4 BUSINESS DAYS FOR DELIVERY, THEY SHOULD JUST SAY 4 because every time you put an order through and you try to get it lets say three days they try to rob you for Next Day Order. If they just want people to do Next Day and rob like 10-20 dollars just remove the option to do 2-4 Business day orders. Im just wating until I find a company that treat customers way better than nextdayflyers.com read more

Bait and switch on their website checkout. The estimated delivery time read that it would get to my address in roughly 3 days. This was a rush order so I went along with them because of the delivery date promised on their website checkout form. I called customer service on the day I was supposed to have received my order and the customer rep said it wasn't even on the printing press yet. Needless to say my client was furious so I had to eat the flyers. I got my flyers the next day, after the next day, after the next few days, and tack on a few more days. Never again will I use this amateur operation. read more

again you guys have managed to false advertise and screwed me on an order. you guys continuously fail to deliver on time and have advertised "on time or on us". my order was scheduled for pick up today. so now it's going to be monday you guys must stay true to what is advertised. so upon pick up i must receive a full refund. mark my words i go above and beyond to file a lawsuit just to prove a point. very shady business you guys operate and have recorded the convo i had with your rep read more

Service has been great. all orders were on time and helpful over the phone when needed for my printing services.

Love NextDayFlyers here in NJ. I've always had a positive experience with their customer service as well as with their printed products.