Horrible experience with my first order. Shipping and tax added $168 to my order and was charged to my card without my authorization. The shipping and tax charge was sent to me in a separate invoice 24 hours after I placed my order. Their website is unclear regarding shipping costs or estimates, as they ship with FedEx. I spoke with the manager who was unkind and not helpful at all. She informed me that they've received complaints about this before, and they're "working on it." I then requested to be put in contact with the owner and general manager, and was told I'd be receiving an email with that information by the end of the day. I never received the email. Do not order from this company. Invest your money elsewhere. I wish I had read the reviews first, but I trusted the company as it was recommended by my brokerage. It's a shame that my first time ordering open house signs for my business was such an awful experience. I am still attempting to contact the general manager and owner to resolve my issue. DeeSign is incompetence at its finest. read more

I love this place, beautiful signs, excellent customer service, great turn around time!!!

Over a month later, and I still haven't received a refund from Dee Signs for the damaged signs they sent me. The customer service has been absolutely terrible--disorganized, unresponsive, and completely unhelpful. I've been bounced around with excuses and empty promises, but no actual resolution. This company clearly doesn't stand behind their products or care about their customers. Avoid Dee Signs at all costs--there are far better, more reliable companies out there. read more

One of the worst services I've ever come across. I put an order in with these people last week, they didn't confirm it, so I emailed them, then this person responded that they haven't received it. So I reorder and email again this time with a screenshot of the receipt landing page, and she said they've received the order and that I'll receive a confirmation email "shortly". That short amount of time hasn't passed yet looks like as I don't have a confirmation email or a charge on my credit card. Called them yesterday, and they were supposed to call me back after 1 pm, and that didn't happen again. Essentially they have my credit card and other personal information but refuse to provide services. Sounds like a mess to work with, red flags everywhere. read more

I wish I could give this company 0 stars!!! They are completely incompetent. I called them to have my sign installed in a new listing and their system has changed where they only take these orders online now. An agent from the company talked me through the process and completely got my order wrong!!! They not only put up the wrong sign at the property but also on the WRONG yard! When I called to have them fix this problem since the sign wasn't even mine and my client was upset about the location of the sign they told me that they can't reimburse me for their mistake and still made me pay to get someone out there to fix this issue. I will take my business elsewhere and will never recommend this company to anyone I know- terrible service!!! read more

Came home after a short weekend trip to find a for sale sign on my property. Im not selling my house. I called the Realtor on the signage and she confirmed she hired Dee Signs. Called Dee Signs but no voicemail option available. Posting a signage without consent violates penal code 556. Incompetent company. read more

Great place to store your signs and anytime you need it you can just call them and they'll install the sign and post for $45 within 1-2 days it's up! And just a quick call if you need it to be taken down. Even if you don't buy the signs from them you can store any signs up to 8 or 10 signs for a 1 time flat rate of $30. Highly recommended using their services! read more

Dee Sign - Side entrance - Signmaking Near Me - Van Nuys, California

TERRIBLEEEE. Our post was supposed to be delivered the day before our open house. It was never delivered so we called them to confirm and they said theyre system went down and they would send someone out right away...NOBODY ended up showing up and we were charged 2 times for the services that NEVER HAPPENED. Run from this company if you can read more

OMG again you helped me in an unbelievable way. Orders take at least 1 business day to be done and you helped us in our very rush situation going above and beyond and honestly I even don't know how you made it in almost an hour. Monica Garber, I really appreciate you and your team for being so professional in your job and that you are always available to help. Thank you, Thank you, Thank you read more

HORRIBLE!!!!! If you want good customer service and proper business procedures then order from another company. I requested verification of my information on the sign and was ignored and it came with the wrong information on it! When I pointed out to them that I reached out multiple times and once on the day I put in my order and received no response-they said I didn't use the word "proof" so they could not say I requested proof. After I received the signs I finally reached a person and they did not make notes on our call and never followed up. When I called the following week, they had no record of my call, but saw that I emailed wanting verification of what my signs would have printed on them. Again I was put off and told I would get a call back in the next business day. When I called again, I got a "you can purchase a correction for the order", but because I did not use the word "proof" they would not correct it. Even though they do not provide a proof or a way to go back and verify if you need any corrections to your signs prior to printing. I recommend to find another company if you want it done right. read more

Agents, be careful when you order sign removal. Even if you provide a gate code to a residential complex where the property is located, if the driver forgets to bring the gate code or can't work the gate code properly you will be charged a fee. I recommend that you avoid using Dee Sign Company to install signs in a gated community. read more

We use Dee signs for all our signs and installs Good customer service and quality Highly recommended Lissa Ress Coldwell Banker read more

One of the worst vendors I've ever worked with, and I warn everyone to stay away. How this place is still in business bewilders me and I should've read the reviews on Yelp before ordering. I usually get my signs and riders from Lowen Signs, but my broker recommended Dee Sign. After comparing prices on both websites, it seemed Dee Sign was significantly cheaper. However, when you checkout on their page, tax and shipping are not included in the total price and they don't even give you an estimate of how much shipping will be. I figured, I trust my broker, I'll just order it. I get an email FOUR days later from Tiffany R. in Customer Service confirming my order with the total price inclusive of tax and shipping. Surprise, surprise, it came out to be around the same as Lowen Signs price, only slightly cheaper. I replied to Tiffany asking if the order had been charged and fulfilled yet since I was unhappy about the shipping charges, and these charges should've been available to see during check-out. No response. TEN days later, I get another email saying my order had been fulfilled and is in transit. Today, SIX days later, I get an email from UPS saying that my package is delayed because the address is wrong. Huh, did I type my address wrong..? I log into Dee Sign to see my order and I see that I typed it correctly; so THEY messed up on my address and were off by one number. This is what happens when a company doesn't have an automated system in place and depends on human customer service (or lack therof, since no one even addressed my concerns) to input info and data, increasing the risk of human errors that really shouldn't happen to begin with and are completely avoidable. Thank god the incorrect address didn't exist, or some random stranger would have my expensive signs. It's been nearly three weeks and I've yet to receive my signs. I would've rather paid Lowen Signs a bit more and could've received my signs within a week. Never, ever again will I order anything from Dee Sign. read more

Tried to place an order with this company and decided to go elsewhere due to unprofessional and lazy staff. I went on their website and gave contact info. I was emailed the next day by a Nicole. She explained I would have to submit a "Service Application" to even start the process. She wouldn't give any information, prices, or timelines without this. I filled out and nobody got back to me. I had to call Nicole the following day to followup and ask what the next step was. She said she does not handle that, that I would need to contact Sales. After 2 days of the above, an Adela called me and proceeded to ask for a credit card as soon as she said Hi. 1st off- I have been given absolutely no pricing, information, or design. Why would I start off by giving a credit card? She then proceeded to tell me that she received my emails and Service Application but she does not handle any of the information I was requesting. She said I would need to forward my email to "Sales". I asked her if she could forward all of my emails to sales and she told me to do so myself. After asking her as to why she can't just communicate with her team sinse I have now wasted 3 days, she said she would do so. She did not do so. The next day, I THEN had to contact Sales via telephone and try to get someone to help me. Margo sent me an invoice but it was nothing as to what i asked for. I then emailed Margo for a revised invoice of removing items (as they tried to include the highest price and largest items that i did not request) No response. I saw on the many of email chains a Manager named Monica. I wrote her an email as to what was going on here. No answer. I took my business and my money elsewhere. read more

Today I had a wonderful experience with Monica. She was so helpful in confirming a sign order and even promptly sent photos of the completed installation right after I inquired. Service is very important to me, and Deesign was there to make sure that my every need was met. I can't recommend them enough, simply because they go above and beyond for their customers. read more

Our company has to request online signs all the time. If our agents are precise and exact with their placement of a sign, by putting a yellow flag where they want the sign to go, everything is smooth and done well by the Dee Sign Drivers. The staff are always helpful on the phone if there is a problem. They move quickly to try to help solve any problme. Deborah B. read more

Horrible customer service and they do NOT keep their word. Must be understaffed also if they can't get Realtor Signs up nearly a week after requesting. They don't work on Monday's and say 24-48 hour to fulfill orders. Requested last Friday that my sign should go up on Wednesday and even was told it would go by up by 7p that day. Thursday they claim the driver was in accident so no delivery that day but will be delivered on Friday. They will leave also you hanging around holidays and say they could not find your signs so they can get off early. Just add on - the sign never Friday nor Saturday now 8 days since requested. I was told Dee Signs all gets vengeful if you complain or give bad review likes I did which explains why my sign never showed up. Glad to say ReMax Empower is going to be using a new sign company in the near future. read more

They are not up front with their time line and blames it on being swamped with orders for being late. I was told that I would have my signs within 3 weeks at the most. I got the proof via email within 2 days of placing the order. Approved it right away and got email acknowledgement that it would take 11 business days in production. Which turned out to be 17 days plus 2 days for shipping. Called customer service manager who was not helpful at all. I will take my business somewhere else! UPDATE: It took multiple calls over 2 weeks time to get the hooks that should have arrived with my signs. Had to improvise using zip ties so I can use my signs before they ship my hooks. read more

Don't do it. The quality is meh, the process is poor, you'll be lucky to get what you ordered the first time. They are nearly incommunicado and it feels like their staff is in another country. My first signs were a little messed up but I rolled with it. Now my second and last, and I mean last, I will remember these clowns, is 10 days ordered and 9 days confirmed, and NO COMMUNICATION on when I can maybe, um, you know, expect them? Not even a "hold on, let me find out," more like a "f if we care." Last. Order. Ever. read more

Order isn't what I paid for and haven't received a call, text, or email in regard to fixing the problem, after numerous attempts to contact. I'll make sure to tell all my Real Estate colleagues to stay clear of this company!! read more

Really happy with the service. A big thanks to Alana, Monica & the rest of the Team for being so helpful and kind. Will definitely be using them again in the future. James Wexler Property Management read more

Dee Sign is great! Have worked with them for over 16 years now and they have always been easy to communicate with, responsive, timely with their turnaround times and sign installation. Their operations are top notch and can always rely on them. If you have a chance visit their warehouse where you can see where all the magic happens and meet the customer service, design, and install team. Super nice and great service. read more

Comprehensive and affordable service serving agents -- really enjoy the ease of getting my signs with Dee Signs.

I have to say I am very impressed with Dee Signs! I was a bit worried after reading all the reviews. I just wanted to say I ordered 6 personal open house signs 9/10/19, they estimated them being done 9/19/19. I am local so I said I could pick them up when they are ready. I got a call on 9/12/19 saying they are ready. I picked them up and they are great! I will definitely use them again! Thank you Kayla for the fast response all through email! I appreciate how fast they were completed, just in time for my open houses this weekend!!! read more

I ordered signs for one of our real estate developments and they look great on one side and horrible on the back. There is an obvious difference as if the printer ran out of ink and didn't care. Very disappointed. Wish I had seen these reviews before I ordered. Update: They contacted me and replaced the signs ASAP. Thank you. read more

Dee Sign - Ordered 3 signs with printing on the front and back and they are all different colors and quality print. - Signmaking Near Me - Van Nuys, California

2nd time in a row. Ordered sign placement two days in advance - which was available on line and confirmed. Took them 5 days to complete. Argued with me that just because they "say" they'll do it doesn't mean they "will" do it. read more

I have used Dee signs for many years without any issues. They have been professional and done a spectacular job on my signs. I would highly recommend them! read more

I use DeeSign for all my real estate signage. High quality printing and fast turnaround time. Great spot!

I have had a very good experience with Dee Signs. The customer service is great and when I did have a mistake it was taken care of the next day. read more

Purchased my Compass Open House signs from Dee. Amazing quality, reasonably priced and shipped to my office in a short amount of time.

I have used many companies, Dee Sign has the best quality and support. They are a one-stop-shop from creation to storage to installation.

Dee Sign was awesome. I called to inquire about signs and pricing and I found them to be professional, efficient, and helpful. I ordered 8 "A Frame" signs which stack well inside my garage and SUV. They were finished on-time and look great. Be sure to ask to pick them up if you are willing - it will save quite a bit in shipping and you have the chance to get other items at the warehouse like riders, flags, and laser strips. read more

Dee Sign is very easy to work with and their open house signs are super durable. I have a few that have been hit by cars and ran over that still work! They also have a very quick turn time on custom signs and offer a nice selection of extra stuff - like flags and sign riders. read more

I have worked with Dee Signs for over 4 years now. My signs always come out pristine and beautiful. Customer service is always very helpful, responsive, friendly and quick to respond with answers to any questions Ive had! They make very good quality signs. I love their selections and they make sure you are happy with every detail of your order. I have had nothing but great experience every time with Dee Signs! I would recommend them to everyone and anyone looking for custom signs! Just look at my main photo-- it's their sign! :) read more

I had a great experience at DeeSigns in Van Nuys CA. Cara Manchel took excellent care if me. I had a minor repair done on one of my signs, and had the tech fix it in less than 10 minutes, not expecting it till next day. Also she assisted in converting some signs given to me with a Vinyl Wrap with my information, in less than 2 days. 6 signs. So helpful and immediate. I totally recommend DeeSigns for your sign business needs. Than you Cara. read more

I will NEVER work with this sign company ever again. Service I received was appalling, communication was a one way ticket to a heart attack. Lies lies lies. Sign delivered almost one month after the original order. In my opinion they should not be in business and they should not call themselves a sign company. I am disgusted with their lies. Never again. read more

Great signs - great, professional, on time service. Never a problem. Also a great value for what you get (sign installation, pickup and storage) for the initial investment. read more

How do you run a company where you do not reply to requests for a simple real estate sign rider? I asked for a request, after a week, heard nothing, sent another email they said sorry you did not get our email but we responded (I looked in my spam filters several times) we need to know how many you want to order. I said 12. 2 weeks with no response. Sent another email 2 days ago and still no response. Being in real estate I know that if I gave this type of service I would not be in business which I am guessing will happen to them. read more

Business should be renamed SlowSign. I have no idea on what their product looks like but their manufacturing timelines are not acceptable! My brokerage has pre-set templates with them and it still takes them 5 business days to provide the proof and 7 business days to manufacture and 2 business days to ship = 14 business days before they are shipped out. read more

I truly think that all the 5 stars review were fake reviews. I wish to give them zero star if I can. I don't even know how they can still stay in business with this horrible customer service. I simply want to order ONE pre-made item from their catalog, the process is pulling teeth! First, the catalog mentioned that there's an instruction demonstration on YouTube regarding this specific product. I went on YouTube, looked thru all videos from this company, didn't find the video that they claimed on the catalog. Then I tried emailing thru the website, no response. Then I tried calling the Van Nuys number, two days in the roll, no one picked up. Then I tried calling their headquarter in outer state, only found out that the you tube video never existed, but I can't order product thru them, I have to call the Van Nuys branch. Then I tried calling Van Nuys again, finally Emily picked up, told me she can't take order over the phone because everything has to go thru manager's approval, then she gave me an email address, said their manager will get back to me in 24-48 hours. Again, tried that, no response. So basically calling their number is useless. So...here I am~ clueless about how this company can stay in business with this kind of management and service. This is a joke! read more