3.14.25 I recently…read morehad my annual eye exam at my optometrist's office; however, the eyewear is always so expensive. My friend told me that she purchases her eyewear from Costco and it is very affordable. I decided to come take a look and to my surprise it is very cost-effective compared to the optometrist's office. I came on a Friday evening and surprisingly it was sparse. Baby Jane was very warm and personable. She was very patient and answered all my questions, which I had quite a handful. My optometrist prescribed me with occupational progressive lens. Baby Jane explained the type of lenses that Costco provides and gave me a breakdown of the pricing. I also needed a second pair of glasses for nighttime driving. She informed me that there was a promotion that if I purchased two pairs, I could get $50 off. She helped me find pairs that were suitable for my slender face. I learned that each pair of eyewear has the size on it. That was something new and will be helpful to know when I make purchases in the future. Despite the bad reviews that I read online, I was very pleased with the prompt and friendly service that I received today. I will definitely be making purchases here in the future assuming that I am happy with my new progressive glasses.

Both my husband and I scheduled eye exams at different dates. Unlike Visionworks, we both had…read moreactual Optometrist doing our exams. Both took their time with the exams, and told us the condition of our eyes, and spent time answering AND asking questions. We both had wonderful experiences at Dr. Jan's Eye Care Center.

Dr.Jan really takes his time to hear you and find solutions that best fit you! Very friendly and…read morewarm too. Would def go again and I've recommended Dr.Jan to all of my family!

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

I am writing this review to warn other customers, especially those using Medicaid or other vision…read moreinsurance plans, to ask very specific questions before agreeing to any exam or service. My son had an appointment for a routine eye exam and glasses. Before the appointment, Visionworks was aware of his insurance coverage and what benefits were included. After the visit, we discovered that a contact lens exam had also been performed and billed, resulting in additional out-of-pocket costs. My son's understanding was that he was there for a standard eye exam and glasses. He does not wear contacts and was not seeking contact lenses. Visionworks may claim that the service was discussed or authorized, but at minimum the communication was unclear enough that he left believing he was receiving only the exam he came in for. The frustrating part is that the contact lens exam fee is non-refundable. Had it been made absolutely clear that an additional service with an additional charge was being added, we would have declined it immediately. My advice to anyone going here: do not assume the exam being performed is only the one you scheduled. Specifically ask whether a contact lens exam is being added and whether it will create any additional charges. Get a clear answer before the exam begins. Whether this is an intentional business practice or simply poor communication, the result is the same: customers can leave an appointment facing charges for services they did not realize they were receiving. That should not happen.

1 hour before my appointment I received a text stating that the appointment was moved up to 10…read moreminutes earlier than the original appointment. When I called to let them know we were running a little late. They said that it was "too late" and the doctor needed to take their break. They also informed me that my entire appointment was taken "off of the books" days ago because I didn't "confirm" with earlier texts. If I was taken off the"off the books" why would I get that text message an hour before my original appointment telling me it was moved up 10 minutes?! The one star is kind considering there was no service at all to rate and the phone conversations were unprofessional, defensive and frankly rude. The good news is...the doctor did get their break and THAT is apparently what matters most.

Great place to hangout and shop grocery! Spend 3 hours a…read moreweek at Target. Love it. Always find new interesting stuff!

I was running errands and ended up at Target, like always, and thought I'd check out Target Optical…read moreto see if someone could pop the lenses out of my glasses so I could deep clean them (I just got my first pair of clear frames and didn't realize how much gunk could get stuck!) Gary was a great help, very friendly! I didn't realize that cleanings and adjustments were free, so that was a nice surprise as well. Will definitely stop by again!

Cameron did a great job pricing my new contact lenses - nice guy and really knows his stuff!!read more

I'm pretty turned off from chain Optometrists now after dealing with this one. Specifically Mr…read more Ebraheem. I feel like they rush your eye measurements, and then pressure you into picking "the one that looks best" after you're clearly struggling to see either options. Just trying to get to the next patient. Then when I had to do a reexamination after my new power was just awful, they wanted to charge me for trying to see another doctor instead of the same one. I explained why I would rather have someone else, but it "would not count as a reexamination." So I went with him.. they called me several times trying to "remind" me to come in early. I figured I was the last patient and they probably wanted me to get there early so they could wrap things up.. which already made me feel this would be rushed. Again. (They want you to come in 15 mins early, no matter what, but the the amount of "confirmation" calls I got, emphasizing it, was surprising). I arrived early and there I overheard the doctor checking to see if the last patient, me, arrived (this was 20 mins before my scheduled appointment). So my feelings were correct. Finally, the doctor saw me and when I explained he immediately became defensive, and basically blamed me for the wrong power. After I explained that my old (2 glasses ago) glasses are clearer than the power he gave, he left the room with my old glasses, came back and said "okay I have your new power." I asked what did he do, he said he's using my old glasses as the power because "if it works for you why bother change it?" No rechecking or retesting. Just giving up, giving me my old power and quickly rushing to leave. I'll just have to deal with it for now. But I will not be returning to MyEyeDr again, anywhere. I need to find a proper optometrist next time. If you need simple vision corrections, maybe this will work for you. But if you need someone who will spend time with you, to make sure you get as close to correct as possible, these guys are not the place to go to.

I consider Costco one of the best run and cost-effective places to buy food and other products,…read moreincluding Amazon. My home Costco is the one in Elkridge and, yes, it can be very busy because of where it's located, but they process you through the checkout lines incredibly fast, no matter how long the lines are. I've learned to park somewhat far from the door just to simplify entry and exit and, if it looks really busy, to take my cart with me from the parking lot. But I buy a lot of organic fruit, fruits and vegetables, and they have them in abundance and way more cost-effective than a standard grocery store. The clothing selection is quite nice and I buy a lot of clothes from there. I see this Costco getting bashed in these other reviews, but it isn't their fault that folks tend to trash the areas just from the pure volume of people coming through. I've never seen them be out of sale items, though sometimes a particular item like broccoli just might not be in that day. I'm retired, so I have the good fortune of being able to go in midday and midweek when it is less crowded. The lines at the gas station can get pretty long, but they process through pretty quickly. Overall, I've had excellent experiences with Costco and the only reason I'm not giving five stars is not their fault, they can't control the crowd volume and what folks do to their product displays.

I came with a plan to get cleaning supplies in bulk to save both time and money. I got what I came…read morefor and more, of course. The best part was the check out. Both staff members had the best attitude. They were fast and friendly! This location is popular, clean, and well stocked.

I have been having quite the time when trying to get my eyes examined. I have popped into so many…read moreeye places to try and get myself a scheduled visit. Most times I set up an appointment, show up, and then told that my insurance is not taken. I decided to do it differently this time. I stopped into the store and asked if my insurance was taken and if so would I be able to set up an appointment. The lady that was working did her due diligence when checking if they took my insurance. I sat there for several minutes as she tapped away on her tablet, searching every way possible. In the end, after all her help, she wasn't able to take my insurance. (They actually probably could, but each place runs my insurance incorrectly and expect me to pay out of pocket and do the work to be repaid, that's not how insurance works, but I digress).

Miss Suzannea was so kind so informative and ,very helpful ill be getting my eye care from them now…read moreI went to the one in Columbia mall she is the main reason ill be back best employe ever,thank you so much

Not going to lie, a ways back, I came to this Visionworks with a pair of Balenciaga sunglasses for…read moreprescription & never got them back. I was heated, especially at the Ho hum, oh well, customer service response. I walked in begrudgingly today for my daughter, who's been experiencing migraines & I'm glad I did. There's a new General Manager named: Latisha, who was really personable, friendly, and good to my family and I. We met with our Optometrist virtually, Dr. April Wellons was also very friendly, thorough, and attentive. Initially, I was concerned about the virtual appointment but all of that was eased relatively quickly, and as long as this new regime is in place, I think I can safely say, I'll be returning as a patient.

I do not like giving negative reviews, but I felt it was my duty to do so in this situation…read more I scheduled an eye exam at Vision Works 4 days in advance. It is the same visonworks that i have used in the past 8 years or so. My appointment was set for 10:30 am. I received at least 2 text messages and 2 emails confirming and reminding me of the appointment. I arrived on time and was told that my appointment had been canceled because I could not be reached by phone to confirm my appointment. If they had an identifier associated with there number, i would have answered the phone. With all of the spam calls these days, if i don't have any idea who is cqlling, i do not answer. if they called they would have reached my voice mail and i would have returned the call. I was offered a 1230 appointment that I declined. I went to America's Best in Glen Burnie, where I received a same-day appointment and excellent customer service. On top of it all, I believe I saved about $200 on my order. Some things are just meant to be.