I have no problem with the doctors. But the office staff is not up to par…read more My first problem when I was there last time and I made an appointment for an upcoming next visit they scheduled me with the wrong doctor. Then called and left a message and gave me another date and time ,I called back to confirm and left a message no one ever called me back . Fast-forward to today's appointment I get a call this morning that they need to reschedule my appointment due to scheduling conflicts. Stated they called me last week which they did not ,no messages or nothing. And I was sent a message yesterday confirming today's appointment and what I should expect. Very disappointed and maybe more training is needed!

Everything! My Ophthalmologist, Dr. Ismail Shalaby is the very best, as is his excellent staff.read more

I made a new patient appointment to have a stye treated, and I was scheduled with Dr. Le. This was…read moremy first experience with a stye, never having one before. Well, Dr. Le was rude, condescending, arrogant and insulting. She repeated herself over and over and spoke to me like I was a child she was 100% annoyed with. Dr. Le was rude, condescending, arrogant and insulting. See how I repeated that Dr. Le? I regret going to them in a time of need and will never return. She gave me the prescriptions I needed, but that is her ethical duty. Her bedside manner is horrible. For all of your eye care needs, go elsewhere. Oh, and I browsed the frames while I waited to be seen - wow, the markups were insane. One more time just for Dr. Le...Dr. Le was rude, condescending, arrogant and insulting.

Their lab lost my prescription and they kept me waiting over a month without any follow up. They…read morerefunded my $$ without a hassle.

Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

I went for a later in the day appointment, & received phenomenal service. From the time I pulled up…read moreto the building,The assistant Gabby help me find the parking and was so kind until the end. Dr. Mezu was very knowledgeable and explained everything to me some this was my first time wearing contacts. They was so patient teaching me how to apply and remove contacts. I strongly recommend Aqua Vision. DG

I came here to get my daughters first pair of glasses…read more They charged me ($450) for glasses that were only $80 at all other vendors i researched. I also learned they had a Groupon for $49 for the eye exam they charged me ($350). They refused to provide me a refund even though I called 10 minutes after leaving the appointment . I never received the 2 pairs of glasses I ordered. I decided to dispute the charge since I never received the glasses, they did respond to the dispute ensuring i was charged... yet I have never heard from them and till this day months later still don't have the glasses they charged me $1600 dollars for. DO NOT GO HERE, IF YOU DO MAKE SURE YOU USE A GROUPON, DONT DO YOUR OWN RESEARCH THEY WILL TAKE ADVANTAGE OF YOU.

Absolutely love Clarity Eye Care! The staff is AMAZING--so friendly, professional, and welcoming…read more They are always prompt and on time, and I really appreciate how clean they keep all of the equipment. I love coming here for both myself and my husband. The entire team is wonderful, and we always have such a great experience. Highly recommend Clarity Eye Care!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

I had my first appointent at Federal Hil Eye Care and it was a wonderful experience. Every front…read moredesk person was helpful and attentive. Sherry was so, so nice and informative about the specific procedusres I had done. And Dr. Klassman was exceptional during my exam. He was thorough in his assessment, offering insight and background information that helped to give a grounded understanding of my eye health. He was patient and kind in a way that made me feel very comfortable. I've historically had subpar, terrible interactions at the eye doctor so this was a lovely reparative experience. I look forward to continuing my care here!

Thank you Dr Klasman once again for taking such great care of my eyes. A slight prescription change…read moresince my recent health scare, with your confidence that I'm on the road to wellness once again is more that I could have asked for. I appreciate the thoroughness of the exam leaving no stone unturned for my health and wellbeing.

I went here (6/19/2026) for my eye exam and to get new glasses after finding this practice through…read moremy insurance. I had a good experience having an eye exam and picking out my glasses. I was told that my glasses would be ready in two weeks or sooner. After two weeks passed I called (7/7/2026) to check on my glasses. I was put on hold for an extended amount of time as they looked for my glasses in the shipment they just received and then told that the glasses should be ready next week (7/15/2026). I expressed concern that I was told they would be ready in two weeks, as I immediately suspected something was wrong. The person who spoke to let me know that glasses take 3 weeks and even if it was 2 weeks they were still within a 2-week timeframe because they "don't count weekends." This was an odd way to address my concern, but this must be how the practice operates. This may be something for new patients to consider. Once I get my glasses, I won't return to this practice as waiting almost a month for my glasses doesn't work for me. I would rather go somewhere else.

I've been going to Catonsville Eye Group for years, back when they were still on Frederick Road and…read moreI've followed them to their new location on Rolling Road without hesitation. The entire team has always been professional, friendly, and genuinely caring. I see Dr. Shin, and she's absolutely wonderful. She has such a calm and kind bedside manner, really takes the time to explain everything, and makes sure I never feel rushed. You can tell she truly cares about her patients' comfort and eye health. It's rare to find a place where you feel both cared for and well taken care of, but Catonsville Eye Group nails it every time. I wouldn't trust my eyes with anyone else!

Hands down my favorite place to seek my eye care needs. This location is welcoming and clean…read more Everyone working at this location is so kind and knowledgable. Even after moving 26 minutes away, I happily pass 2 other Levin Eye Care Locations to come to this one. I feel relieved knowing I will be getting a thorough assessment, seeing smiling faces, and getting professional assistance picking the perfect pair of glasses for my face shape.

I would HIGHLY recommend this eye practice to folks seeking comprehensive, professional, and…read morefriendly service. Dr. Liu is the best optometrist I've ever had. She's young, hip, very well-informed, and has a super positive energy. I'm the kind of patient that has a thousand questions and she flew through all of them with me without missing a beat. I have astigmatism in both eyes, and she is the first eye doctor who has ever offered to fit me for contact lenses specifically shaped for astigmatism. I couldn't believe how much more comfortable they were! She is super well-versed in contact lens fitting and gave me good advice regarding Lasik surgery for my intense nearsightedness. In the past she's worked as a front desk employee, eyecare technician, and now as a doctor-- so she knows the ins and outs of EVERYTHING to do with both technical aspects and pricing. One stop shop! The office is clean and pleasant with friendly front-staff folks, and it's in a shopping center so there's plenty of parking. If Dr. Liu ever left this practice I would follow her wherever she went!