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    Visionworks

    2.0 (112 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    Recommended Reviews - Visionworks

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    Reviews With Photos

    Don't come here.

    Unfortunately, I was 10 minutes late which is the grace period. Here in this shopping center it's heavy with traffic and it gets hard at times to find parking. They did not give me my appointment and was told to reschedule. I'm pregnant and under stress and they turn me away for being 10 minutes late something that was clearly out of my control and not because I was in-responsible. I've been coming here since I was 13 (now 27) and never again will I step foot here or any other Visionworks. After this experience I will be taking my services and my families services elsewhere.

    Shaun P.

    I really wanted to Love this place. I've given them 4 chances... I love the idea of calling and getting an appointment the same day. That was the only good thing about this place. After you see the Doctor who was wonderful and accurate... everything else from there goes downhill. They make up pricing. Nothing is set in stone. I guess you pay according to how you look... idk. The tech gave me one price... I said it was too much and she came back with a better deal But she wasn't happy about it. So, They had my insurance information on file from a previous visit. But I paid cash for my visit and they still build my insurance company who pay them as well ( route 40 location) Hence is why I came to the Columbia location... I really wanted to like this place... In the end... i'm never going back. Customer service negative 5 star Employees knowledge negative 3 star Selection of frames is ok. Timeliness with delivery of what you've purchased negative 6 Star They never called me and I had to call them to find out if my glasses were ready... and they were 1 week later. Moral of this story, check reviews before you visit companies... all of the one stars would've told me something!

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    We appreciate the review, Scott!

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    Page 1 of 3

    Ask the Community - Visionworks

    Review Highlights - Visionworks

    The kids selection was easy to access and plenty of space away from the adult selection (so my littles didn't disturb other shoppers).

    Mentioned in 2 reviews

    Read more highlights

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    revolutionEYES

    revolutionEYES

    4.4(47 reviews)
    0.3 mi
    $$

    I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

    Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

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    Jumping

    Next Level Eye Care - Meet our caring eye doctor in Jessup, MD.

    Next Level Eye Care

    3.1(8 reviews)
    2.5 mi

    I have worn glasses for over 4 decades and have seen multiple providers. I wanted this to be "my…read moreplace". The location was perfect and I was happy to support a minority owned business. The appointment process and check in was timely and easy. I felt from my first interaction with Dr. Stanchel, she was cold and off putting. It could have been a bad day for her but she never warmed up and made me feel cared for. I knew I would not return when she was untruthful with me. When she provided me with an updated prescription for my glasses and I asked her for my pupillary distance measurement because I order lots of glasses online and that is required. She told me she couldn't give it to me?? I was unsure why as it is needed to order any pair of glasses. It felt like the problem was I wasn't ordering her IMO over priced frames so instead of saying that, she said she didn't have it. Well how about get it? I have had multiple providers give me that information whether I was ordering glasses from them or not. If I had been ordering glasses with her that day how would that have happened without my PD and where would she get it from? I cannot support dishonesty.

    I'm new to the eye glass world. It's only recently that I felt I needed an eye exam. Based on…read morereviews I went to Dr. Stanchel. Setting an appt online was easy & straightforward. From the get go, I was immediately greeted upon walking in, no more than a 5 min wait to sign paperwork, & then we immediately got started. Being a novice, I was questioning everything and Dr. Stanchel had all the patience. The facility is clean and all the equipment seemed top-notch. The exam was thorough...a lot more so than I anticipated but I appreciated it. Nice frames to choose from and about a week for the glasses to come in. More expensive than I anticipated but I didn't have a good reference to work from. Even still, based off the experience, I'll be back. In fact, my husband needs an exam so we'll get around to that eventually w/ Dr. Stanchel. Only thing that would be nice is if we have the option to choose an appt online for the eye glass pickup.

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    Next Level Eye Care - Dr. Stanchel and our team provides primary eye care services for all ages.

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    Dr. Stanchel and our team provides primary eye care services for all ages.

    Costco - Christmas aisle

    Costco

    3.3(162 reviews)
    1.3 mi
    $$

    I like visiting different Costcos in the area. As of today, this one is my favorite location…read more They have the best parking layout. However let me add that i did come here at 5pm on a weekday. They have a different layout then Gaithersburg location . I went to the food court first lol. I got a chicken bake... its alright.. but that coffee freeze drink ...mannnnnn don't drink that fast!! In my fam, we are mostly seafood eaters and they have it all. They had crabs, scallops, huge frozen shrimp and fresh fish. A little pricey but definitely good quality. It's not congested and customers here actually have social awareness. People actually know how to maneuver their carts with them and not ditch it miles back. The women's clothing are comfy. I got 2 Keith Harring (famous artist from 80-90s) lounge sets. They have better selection of items here. The lines move pretty fast. Ill come here if I'm in the area

    Absolutely the worst experience shopping there today April 28, 2026. First I was sad to discover no…read morechicken potpies. Thats ok as maybe it is a season item. My daughter had already tried finding them at Owings Mills and not luck so I went to Elkridge. Anyway as I waited in the long line for self checkout a staff member asked to scan my Costco card. I showed my card and she scanned it. I had no idea why since the register required it. Well I checked out and decided to purchased a hotdog and drink. The machine was malfunctioning and provided no receipt after I paid. I went to customer service and a man wanted me to use my credit card to try again. Now why would I purchase twice. Then he sent me to another staff member that suggested the same thing and both suggested a different machine. Again I had already paid so just get me a hotdog. Then I leave without my food only to get home to discover that when I was asked to show my card the lady scanned my two chickens. I had also scanned them so I had paid for four chickens even though I had only purchased and left the store with two. You would have thought the guy that marks your receipt at the door would have seen only two of the four the receipt said. It wasn't until I got hope that I realized the lady had scanned my chickens and so had I. This meant for a trip back to the store to get refunded for two chickens. I will say two women staff members were helpful to correct this but the three men were useless employees who allowed a customer to leave angry never wanting to return. And I would not have returned if I hadn't needed to get refunded for the double charge. One would think they would explain that they scanned my items and I only needed to scan my card to complete my purchase. However when she scanned these chickens I was three feet from the register when the line started half way to the rear of the store. Seems some staff training is desperately needed at this store. This is why I prefer BJ's just a few miles away.

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