I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

I recently had an appointment with Dr. Strong at First Sight Vision Care as a new patient and I was…read morethroughly impressed. Located off of Route 29, I had no problems finding it or parking. The staff was very cordial and promptly took me to the initial exam room where they examined my eyes with modern technology and an explanation of everything that was being done. Dr. Strong is highly detail oriented with a friendly demeanor. She listened to my description of what I have been noticing with my glasses over the last year and got me dialed into a new prescription. She and the frames specialist gave me some good advice on how to compare the frames with fit and fashion equally considered. I found this very helpful in navigating their wide variety of frames. I highly recommend Dr. Strong and the entire team at First Sight Vision Care for all of your optical needs.

I saw Dr. Strong for an annual check-up. She said my eyes were "misaligned". Dr. Strong hadn't…read morementioned my eyes being "misaligned" during last year's exam (no prior eye drs had ever said that either) so I assumed it was in relation to my need for bifocals or progressives, which we discussed for the first time this year. She said I'd benefit from a special type of lens called Neurolens but it was not covered by insurance and costs about $1000! After the appointment, I wanted to learn more about the lens, as anyone would before they consider spending that much money on something. I became concerned when I saw "misalignment" means strabismus which is being cross-eyed. At this point my curiosity about a lens turned to worrying about what was going on with my eyes so I scheduled an appointment with a strabismus specialist. I went to the appointment prepared with a list of questions like what's causing my eyes to cross, is there anything that can be done to keep it from progressing, etc. The doctor examined my eyes and found no misalignment or other issues that would justify the use of Neurolens. This experience has been very frustrating. I can't help but feel this was a sales pitch to sell Neurolens.

I've been going to Catonsville Eye Group for years, back when they were still on Frederick Road and…read moreI've followed them to their new location on Rolling Road without hesitation. The entire team has always been professional, friendly, and genuinely caring. I see Dr. Shin, and she's absolutely wonderful. She has such a calm and kind bedside manner, really takes the time to explain everything, and makes sure I never feel rushed. You can tell she truly cares about her patients' comfort and eye health. It's rare to find a place where you feel both cared for and well taken care of, but Catonsville Eye Group nails it every time. I wouldn't trust my eyes with anyone else!

I went here (6/19/2026) for my eye exam and to get new glasses after finding this practice through…read moremy insurance. I had a good experience having an eye exam and picking out my glasses. I was told that my glasses would be ready in two weeks or sooner. After two weeks passed I called (7/7/2026) to check on my glasses. I was put on hold for an extended amount of time as they looked for my glasses in the shipment they just received and then told that the glasses should be ready next week (7/15/2026). I expressed concern that I was told they would be ready in two weeks, as I immediately suspected something was wrong. The person who spoke to let me know that glasses take 3 weeks and even if it was 2 weeks they were still within a 2-week timeframe because they "don't count weekends." This was an odd way to address my concern, but this must be how the practice operates. This may be something for new patients to consider. Once I get my glasses, I won't return to this practice as waiting almost a month for my glasses doesn't work for me. I would rather go somewhere else.

These folks are the best. I have used other optometrist offices in the past. This office put new…read morelenses in frames I brought in, and my glasses are terrific!

I was scheduled at 5 pm when arrived i was told my appointment was 430 however I have a text that…read moreshows 5 pm I was told it takes an hour and he said I am closing at 5 pm well I will never go there again plus I will never renew my bjs membership I hope he gets fired

I recently went to the Center for my annual eye exam. As usual, the staff there was pleasant,…read morehelpful and informative. The two young ladies at the reception desk are especially caring, very cordial, friendly and most helpful. They are a tremendous asset to the Center! Susan D.

Late for appt. Told me to contact my politicians to complain about being late…read more Wrote a prescription but put the wrong patients name on it. Took a month to schedule an appointment for an infection. Prescription is usually for dogs - less common for humans. No confidence that the diagnosis was correct. Appeared not to read the technician's notes on why I was there. Told me I had blepharitis which I already knew but that's not the reason I went there. Will not go back.

The American Red Cross provided assistance to me due to a recent two-alarm fire in the apartment…read morecomplex: Clary's Crossing. My apartment of eleven years was destroyed due to the fire. Within the destroyed apartment, was a pair of prescribed glasses. The American Red Cross provided a voucher, for an eye exam and a particular brand of frames to replace my prescription eye glasses. After some on-line research, I came across Eye Associates. I scheduled an eye exam, informing the receptionist of the American Red Cross voucher. I provided my contact information, and a link was emailed to me for first time clients. There was some confusion with the Eye Associates receptionist, regarding my American Red Cross voucher. I don't believe Eye Associates receives many vouchers from the American Red Cross. Some additional staff members of Eye Associates became aware of my situation, and immediately informed Dr. Hatal Rana. The Eye Associates staff was very professional and provided words of encouragement due to my recent crisis. Dr. Hatal Rana informed the staff the American Red Cross voucher was acceptable, and I was asked to be seated. Dr. Rana provided a through eye exam, and I was sent to the other side of the space for my prescription eye glasses. Mark provided excellent customer service throughout the entire process. Two weeks later, I was informed my glasses were in the office. I appreciate Eye Associates exceptional customer service during this difficult time in my life.

Dr. Rana is fine- seemingly thorough, competent, and well informed. My scrip is great…read more Everything after that is comically incompetent. Office staff drop calls, fail to return messages, mis-sent or didn't send contact lenses the first time, deferred or dodged responsibility, and have been utterly unresponsive/ uncommunicative with respect to their second try at shipping lenses directly to their office. Rude, bumbling, and frustratingly bad at their jobs. Life is too short to deal with bad infrastructure. Dr. Rana deserves better, but until she demands better, caveat emptor.

I have been going here for years and have never had a bad experience. I bring my two daughters for…read moretheir eye exams and everyone there is well trained, professional and pleasant. I have bought numerous eyeglasses and prescription sunglasses here and have always been happy with the choices and quality of their frames.

I can't say enough about this group. I've been going there for a number of years for both eye…read moreexams and glasses and the care and service has always been fantastic. This year I purchased new glasses and after a few months I just couldn't take it anymore, they were so uncomfortable, so I went in to ask if I purchased a new frame could they fit the lenses to the frame. Not only were they able to make new glasses for me but it was done at no cost! They really are the best. Thank you!

I had a great experience here this past December. All of the staff at PV are friendly and helpful…read more All of my questions were answered in a friendly way. I have been extra cautious going out in public as I am pregnant. Some businesses are not taking social distancing protocols seriously. Thankfully, the opposite is true at PV. Social distancing/COVID safety protocols take place before you walk in the door. I felt very safe during my exam and while shopping for glasses! Thank you PV!

BEWARE! I made my appointment in July online and the first available was not until 10/17/25. I…read moreprovided them with my eye insurance when I made the appointment. Mid September, on a Friday evening (after closing time), I received a text requesting a copy of the insurance card and my appointment would be cancelled if I failed to respond in 72 hours. I called Monday to explain I already provided proof of insurance and they told me, "they needed my sencondary insurance", which I provided. My appointment was confirmed again. On the 17th I arrived 1/2 hour early to be told that in fact my appointment was cancelled and it was their fault, but I would need to reschedule and take another day off from work. If I need to wait 4 months and miss two days of work, I can afford to take my business elsewhere.