Daughter and I went in today . Dr Hess was great as usual, very good advice after daughters exam…read more Kelly , who helped us getting new lenses etc was fabulous. She spent extra time and energy helping us. She couldn't have been more personable and more helpful.

Arrogant doctor that does not explain intentions. Changes prescription without consultation on what…read morepatient needs. Overall belittling experience.

Second time at this location, we usually go to the Baltimore location. I was offered a ' mask'…read moresince the one that I had I guess didn't work for them, I just did not like the whole vibe the doctor could have been more friendlier, and the staff chick when you sign out. I will not return.

Very nice doctor very nice people easy to work with solved the problem Rightaway hed a nervous…read moretwitch with the new glasses took care of it

I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

I've been going to Dr Tran for years and she is the best optometrist in Anne Arundel County! Her…read morelocation is so convenient with tons of parking. She and her staff are professional, welcoming, extremely knowledgeable and never condescending. She never makes me feel rushed and she never upsells. She explains everything in a way that's easy to understand and I know she always does what's best for me and my lifestyle. Highly recommend her!

I recently visited Dr. Tran's office for my son's 2020 eye exam. 2020 is the greatest year ever for…read moreOptometrists and Ophthalmologist since it is what the strive to provide in terms of vision (20/20). Dr. Tran is one of the nicest and most able medical professional I have ever encountered. With an office located in the Arundle Mill Costco, each visit is a breeze from a logistical standpoint. Her assistant is wonderful as well and really makes setting up an appointment very easy. I am not sure if the office takes insurance for regular eye exams (standard glasses and/or contact lenses) but the price is reasonable at $100 for my son's contact lens exam. Dr. Tran uses some of the latest equipment to conduct the exam. It looks like some futuristic Jetson's type stuff but it is very effective. However, what sets her apart from other Optometrists is that she always pulls out the the tried and true tools of the profession to check everything out. We never feel rushed with her and she listens to all of our concerns. Just a wonderful experience ensuring my son's vision is correct. She allays any nervousness or anxiety, especially in younger patients. Highly recommend Dr. Tran and her office. Five highly visible stars!!!

Both my husband and I scheduled eye exams at different dates. Unlike Visionworks, we both had…read moreactual Optometrist doing our exams. Both took their time with the exams, and told us the condition of our eyes, and spent time answering AND asking questions. We both had wonderful experiences at Dr. Jan's Eye Care Center.

Dr.Jan really takes his time to hear you and find solutions that best fit you! Very friendly and…read morewarm too. Would def go again and I've recommended Dr.Jan to all of my family!

It seems comprehensive. I have a history with Dr. Gramaki. Excellent glasses. All staff are…read morecourteous and professional.

We had an amazing first time experience. This was my 4 year old daughter's first eye exam and our…read moreexperience from first contact at the front desk, to the assistant, and finally Dr. Strong was just incredible. Highly recommend.

Doctor is kind, attentive, and very knowledgeable. Very clean and relaxing environment, I would…read morehighly recommend going here!

This is the place to be post eye surgery! Using the app to check in expedites the process. Those…read morecoming for their first appointment after surgery have seem to have morning appointments. The waiting area seems hectic but the process is efficient. Check in staff is friendly, the tech is professional and serious, the doctor is knowledgeable and personable.

This is a high traffic office and they do a pretty good job of moving people along. I felt the…read moreoffice folks were nice and helpful. The Doctor was great and she took her time with us. The location was easy to get to from rt 29 and parking was free.