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I'm a fan of Newks and this most recent experience was no different. Quality food at a price that doesn't break the bank. We stopped here on a Friday night and it was pretty quiet. We wanted to order on the app, nut it looked like that option was not available at this store. So we ordered at the counter. It didn't take long for our food to arrive - everything was correct and looked fresh. I enjoyed my soup and salad, and my daughter enjoyed her cheese pizza. My only wish is that the kids meal came with a side. Wish there was a location in Trusssvile!
My boyfriend and I went to Newks Vestavia last night for dinner when we arrived at the restaurant, they were already doing their nightly closing at 7:45 PM and they close at 9 PM. It was my boyfriend's first time going so I was excited for him to try Newks for the first time . none of the tables had condiments on them and I even asked what time did they close because it looked like they were already closed and they said nine. after spending 30 bucks on food and a six dollar tip which I feel like I shouldn't have left a tip since we had to fill our own drinks. What is the tip for anyway that's how all these places are set up now they want you to answer a question which is leave them a tip, even though tips are for above and beyond exceptional service. We did not get any of that last night. The cheesecake that I ordered and paid for I was then till later there was no cheesecake and I could pick another cake. Well, I got strawberry cake complete with hair in it. Then when I asked for it to go containers in a bag, it was like I was disturbing the workers because they were trying to close down at 7:45. It was a terrible experience. There was no sweet tea and they said because they were closing down they weren't gonna make anymore. It was just a bad experience and I really honestly wanted my money back and we leave and go somewhere else but since we were already there, we went ahead and stuck it out. Well I come to work today and I eat the rest of my food and I eat my cake that I bought last night and I'm eating and enjoying it. I feel something in my mouth and pull out a long hair that did not belong to me. I am beyond disgusted and I would warn anyone never to go to this newks again they have gone downhill and I hope that they close their service is terrible and this is not the newks that I grew to love and it was my boyfriends first and last time going . The crazy part is with all these restaurants closing down all of a sudden in the area you would think Newks would be stepping their game up and stepping way way down. The rest of the cake went in the trash and I puked up my lunch thanks a lot!
I came to get a gift card for a friend's birthday gift. There wasn't anyone at the front counter when I entered. Eventually, a nice woman came to assist with my purchase. She was very helpful. I really appreciate the service I received. Unfortunately, the available gift cards were still holiday themed. Oh well, it will still spend!
If I could do negative stars I would I found a baby roach in my sandwich and there was a black spot floating around in my water. And about a hour after I got home I threw up from food poisoning.
I hadn't been to Newk's in a couple of years and decided to pickup a sandwich for dinner. I decide to go with Newk's club which consisted of; Smoked ham, oven-roasted turkey, bacon, Swiss cheese, cheddar, tomatoes and romaine lettuce. Topped with mayo and honey mustard. Of course this sounded tasty. For my side I opted for a bag of bbq kettle chips. When I got home and opened my sandwich I was a bit disappointed. There was a bunch of mayo and mustard, but where was the meat?!? I pretty much was eating a lettuce , tomato, mayo and mustard sandwich. Not sure if they were having a bad day, but I don't think I'll be returning. I gave the restaurant 2 stars because the guy working the counter was very friendly and the chips were good....that's it.
Walking in, the location looks very nice! The interior is very large and very clean. The issues start when the order taking process begins. Me and my girlfriend asked for 2 Large Pairs: 1) Full Garden Salad (add bacon, add eggs) and a half cup of Loaded Potato Soup 2) Full Sandwich (Boss Q) and a half cup of 6 cheese Pimento Bacon Mac & Cheese In addition, we asked for two drinks. We had to repeat multiple times a person, what we wanted our order to be and how we wanted it (large pair.) The cashier kept just saying, "Okay....alright...so you wanted what?" She rang us up for a full salad, full soup, full sandwich, and full Mac & cheese. Roughly $5 more expensive than if it was done correctly. The wait wasn't too long, but when we were receiving our meals, our meals were mixed up from what we ordered (Salad with Mac & Sandwich with Soup) Not that big of a deal, but annoying that after we told her MULTIPLE times exactly what we wanted, we still didn't get it right with only a few mins between ordering and receiving the meal. When the waitress(who was the same cashier that took our order) was giving us our Mac & Cheese, the cashier coughed in the direction of us and our food. She paused, continued to put the food in front of us, and gave a quick "sorry" and laughed. She then walked off while putting headphones in. Once the food situation was sorted, we ate and it was delicious. A saving grace, for sure. When my girlfriend asked for a spoon, the cashier had to finish stuffing the rest of her pizza into her mouth before speaking through her food to say she'd bring one out. After she dropped off the spoon, she ran to the back kitchen where another one of the workers started flailing around with other workers yelling for "Mr. Manager" Unsure if this was her first day, and if so, it's understandable to be nervous, but the attitude and professionalism of the establishment was lacking. Food was delicious and is the reason the review has more stars than probably needed.
Wanted to grab a bite before a movie. I had an email for a pizza and drink special. I walked right in and was greeted by the cashier. She knew the exact special I was referencing and got me taken care of. I ordered the Pepperoni and Sausage pizza and a coke to wash it down. It was not busy, so I think my order was ready in less than 10 mins. I loved the look of my pizza and added a few extras with red pepper flakes, basil, and parmesan cheese. The pizza was delicious. I was only able to eat a few slices because I didn't want to get too full. The amount I was able to eat was just enough. On other reviews at different locations, I normally order the Newk's Q but I will add pizza in to the rotation. The restaurant for the most part was clean. The round table with the condiments could stand a spot check for small pieces of trash and spill but overall decent. If ever back on this side of town, I would visit again.
Ordered half of Buffalo chicken sandwich and loaded potato soup. The soup, after a little salt was added, was delicious. The Buffalo chicken sandwich did not look like the one advertised. A little light on filling with an overload of carrots. On a scale of 1 to 10, a 7.
I have never had a bad experience at the Newks in Vestavia. Even when it's busy, the service is good and you get your food quickly. I like that there soup menu changes daily. The chicken tortilla is my favorite and I enjoy dipping the breadsticks in the soup. Their salads are also not only good but also large enough to feed a family.
Robin and her team are Amazing We had ordered delivery through the Newk's website that uses Door Dash to deliver your food. The door dash driver was a disappointment by not delivering our food but keeping it for himself Robin and her team went over and beyond to remake our food, and instead of just picking up we decided to dine in with them. It was the best decision of the day. The entire team made you feel welcome. It was clean, nicely decorated and well organized. Our food was served quickly and tasted amazing They also have many new dishes and desserts released for the fall season. You must try the Pumpkin Spice cake Delicious Thank you all for a wonderful lunch - We will be back read more
5 months ago
4 months ago
I'm a fan of Newks and this most recent experience was no different. Quality food at a price that doesn't break the bank. We stopped here on a Friday night and it was pretty quiet. We wanted to order on the app, nut it looked like that option was not available at this store. So we ordered at the counter. It didn't take long for our food to arrive - everything was correct and looked fresh. I enjoyed my soup and salad, and my daughter enjoyed her cheese pizza. My only wish is that the kids meal came with a side. Wish there was a location in Trusssvile! read more
9 months ago
5 months ago
My boyfriend and I went to Newks Vestavia last night for dinner when we arrived at the restaurant, they were already doing their nightly closing at 7:45 PM and they close at 9 PM. It was my boyfriend's first time going so I was excited for him to try Newks for the first time . none of the tables had condiments on them and I even asked what time did they close because it looked like they were already closed and they said nine. after spending 30 bucks on food and a six dollar tip which I feel like I shouldn't have left a tip since we had to fill our own drinks. What is the tip for anyway that's how all these places are set up now they want you to answer a question which is leave them a tip, even though tips are for above and beyond exceptional service. We did not get any of that last night. The cheesecake that I ordered and paid for I was then till later there was no cheesecake and I could pick another cake. Well, I got strawberry cake complete with hair in it. Then when I asked for it to go containers in a bag, it was like I was disturbing the workers because they were trying to close down at 7:45. It was a terrible experience. There was no sweet tea and they said because they were closing down they weren't gonna make anymore. It was just a bad experience and I really honestly wanted my money back and we leave and go somewhere else but since we were already there, we went ahead and stuck it out. Well I come to work today and I eat the rest of my food and I eat my cake that I bought last night and I'm eating and enjoying it. I feel something in my mouth and pull out a long hair that did not belong to me. I am beyond disgusted and I would warn anyone never to go to this newks again they have gone downhill and I hope that they close their service is terrible and this is not the newks that I grew to love and it was my boyfriends first and last time going . The crazy part is with all these restaurants closing down all of a sudden in the area you would think Newks would be stepping their game up and stepping way way down. The rest of the cake went in the trash and I puked up my lunch thanks a lot! read more
5 months ago
8 months ago
2 years ago
I came to get a gift card for a friend's birthday gift. There wasn't anyone at the front counter when I entered. Eventually, a nice woman came to assist with my purchase. She was very helpful. I really appreciate the service I received. Unfortunately, the available gift cards were still holiday themed. Oh well, it will still spend! read more
2 years ago
1 year ago
4 years ago
If I could do negative stars I would I found a baby roach in my sandwich and there was a black spot floating around in my water. And about a hour after I got home I threw up from food poisoning. read more
2 years ago
Business owner information
Newk's M.
Hi Antonio,…
I hadn't been to Newk's in a couple of years and decided to pickup a sandwich for dinner. I decide to go with Newk's club which consisted of; Smoked ham, oven-roasted turkey, bacon, Swiss cheese, cheddar, tomatoes and romaine lettuce. Topped with mayo and honey mustard. Of course this sounded tasty. For my side I opted for a bag of bbq kettle chips. When I got home and opened my sandwich I was a bit disappointed. There was a bunch of mayo and mustard, but where was the meat?!? I pretty much was eating a lettuce , tomato, mayo and mustard sandwich. Not sure if they were having a bad day, but I don't think I'll be returning. I gave the restaurant 2 stars because the guy working the counter was very friendly and the chips were good....that's it. read more
4 years ago
Walking in, the location looks very nice! The interior is very large and very clean. The issues start when the order taking process begins. Me and my girlfriend asked for 2 Large Pairs: 1) Full Garden Salad (add bacon, add eggs) and a half cup of Loaded Potato Soup 2) Full Sandwich (Boss Q) and a half cup of 6 cheese Pimento Bacon Mac & Cheese In addition, we asked for two drinks. We had to repeat multiple times a person, what we wanted our order to be and how we wanted it (large pair.) The cashier kept just saying, "Okay....alright...so you wanted what?" She rang us up for a full salad, full soup, full sandwich, and full Mac & cheese. Roughly $5 more expensive than if it was done correctly. The wait wasn't too long, but when we were receiving our meals, our meals were mixed up from what we ordered (Salad with Mac & Sandwich with Soup) Not that big of a deal, but annoying that after we told her MULTIPLE times exactly what we wanted, we still didn't get it right with only a few mins between ordering and receiving the meal. When the waitress(who was the same cashier that took our order) was giving us our Mac & Cheese, the cashier coughed in the direction of us and our food. She paused, continued to put the food in front of us, and gave a quick "sorry" and laughed. She then walked off while putting headphones in. Once the food situation was sorted, we ate and it was delicious. A saving grace, for sure. When my girlfriend asked for a spoon, the cashier had to finish stuffing the rest of her pizza into her mouth before speaking through her food to say she'd bring one out. After she dropped off the spoon, she ran to the back kitchen where another one of the workers started flailing around with other workers yelling for "Mr. Manager" Unsure if this was her first day, and if so, it's understandable to be nervous, but the attitude and professionalism of the establishment was lacking. Food was delicious and is the reason the review has more stars than probably needed. read more
8 years ago
Wanted to grab a bite before a movie. I had an email for a pizza and drink special. I walked right in and was greeted by the cashier. She knew the exact special I was referencing and got me taken care of. I ordered the Pepperoni and Sausage pizza and a coke to wash it down. It was not busy, so I think my order was ready in less than 10 mins. I loved the look of my pizza and added a few extras with red pepper flakes, basil, and parmesan cheese. The pizza was delicious. I was only able to eat a few slices because I didn't want to get too full. The amount I was able to eat was just enough. On other reviews at different locations, I normally order the Newk's Q but I will add pizza in to the rotation. The restaurant for the most part was clean. The round table with the condiments could stand a spot check for small pieces of trash and spill but overall decent. If ever back on this side of town, I would visit again. read more
2 years ago
3 years ago
4 years ago
Ordered half of Buffalo chicken sandwich and loaded potato soup. The soup, after a little salt was added, was delicious. The Buffalo chicken sandwich did not look like the one advertised. A little light on filling with an overload of carrots. On a scale of 1 to 10, a 7. read more
I have never had a bad experience at the Newks in Vestavia. Even when it's busy, the service is good and you get your food quickly. I like that there soup menu changes daily. The chicken tortilla is my favorite and I enjoy dipping the breadsticks in the soup. Their salads are also not only good but also large enough to feed a family. read more
2 years ago
It was a bustling hump day when I ate here for lunch. This franchised Newk's Eatery is located in the strip of shops and eateries adjacent to the popular Vestavia City Center. It is a stone's throw from the new Iron Stone Pizzaworks. Newk's looks deceivingly small from the outside. The interior is nice and clean with a chairs and tables packed into every available space. There were also booths along the walls. In the center is a sort of "condiments" area where you will find such things as napkins, hot sauce, fresh grated cheese, crackers, jalapenos, and packets of their cute chopstick breadsticks. Their menu has quite the range. There are soups, sandwiches, pizzas, fresh tossed salads and deserts. Their menu can be downloaded and it's hanging on the wall at the front of the restaurant where you place your order. I opted for the Newk's Club with slaw and a bowl of their tomato soup. My friend ordered one of their salads. We went to the drink center where you serve yourself with your choice of soda or tea and went to a booth. We were a bustling lunch crowd but the sound level is not noisy enough where you couldn't have a nice conversation with friends. Our food arrived in about 5 minutes. I went to the condiment center to get some cheese and tobasco sauce for my soup. My friend's salad was served in a huge bowl. My club sandwich seemed a tad small or maybe it was because they cut it in half? It was surprisingly warm and tasted delicious! It had smoked ham, oven-roasted turkey, bacon, swiss cheese, cheddar cheese, tomatoes, romaine lettuce and topped with mayo and honey mustard which they claim is made from scratch. Like I said it tasted very good. My tomato soup was also very good. It was also slightly warm, thick and tasted homemade. The side of coleslaw was excellent. It was mayo (not vinegar) based and was well balanced with no overbearing mayo flavor. You get a numbered card when you order and a server brings your order to your table. There were servers that would walk around clearing tables and assisting customers. They have a convenient stand-up cooler located near the front door that stocks containers of their salads, sides and sandwiches. It's perfect for running in and grabbing a quick to-go meal. I look forward to returning and sampling something else from their long list of sandwiches. The Shrimp Poboy looked interesting. read more
3 years ago
7 years ago
3 years ago
14 years ago
Pros: Some of the best soup to be found in Birmingham. Very clean and friend staff. Half sandwich was just right The Newk's Q is my fave. Cons: Located in a congested strip mall. Have a few "soup of the days". Need more variety and menu. read more
4 years ago
4 years ago
11 years ago
AMAZING! great for lunch and an awesome place to take a family. Rec: sandwiches are BY FAR the best in town. Salads are HUGE and are great as well. You cannot go wrong with this place. Do not miss out. read more
6 years ago
9 years ago
So at dinner with my family and 3 Out of 4 of us got soup. Well when the food arrived the bowls had so much spillover. My Grandmother's bowl looked like it had been dipped in the soup. Not only did they not clean off the bowls, they didn't bring us spoons. When they brought us utensils only two of the three had spoons, so again I had to ask for a spoon. The server was apologetic and the food was good, but would you want to be served messy dishes??? See the photos. read more
13 years ago
12 years ago
If you've ever wanted the convenience of a sit down restaurant without all the formality, Newk's is your place. Everything on the menu is "good" and from my experience, it's one of those restaurants where you find a favorite item, and end up ordering that item every single time. There is a wide variety of things that Newk's does well including pizza, salads, and soups, with the dessert items adding an awesome finish to a great meal. The store is always clean, and service is friendly and sociable! read more
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More info about Newk's Eatery
612 Montgomery Hwy
Ste 110
Vestavia Hills, AL 35216
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(205) 777-0442
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9 years ago
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