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    New Image Plumbing & Rooter

    5.0 (60 reviews)
    Closed 8:00 am - 5:00 pm

    Services - New Image Plumbing & Rooter

    Drain installation

    Gas line installation

    Gas line repair

    15 More Services

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sink installation

    Sump pump installation

    Sump pump repair

    Toilet installation

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    New Image Plumbing & Rooter Photos

    Recommended Reviews - New Image Plumbing & Rooter

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    Reviews With Photos

    Lala A.

    Where do I begin?? The guys at New Image Plumbing not only saved me from having to close down my restaurant due to no hot water when my hot water heater stopped working out of nowhere, but they saved me a lot of money compared to others when it came time to pay. The day my hot water heater went out I started to call around to find someone to help me repair it, everyone I contacted that day were "too busy" to come in for an inspection/repair. It's crazy because nobody cared how urgent this matter was to me until I spoke with Armen at New Image. He understood that this was going to hinder my business in these already tough times, so he did his best to assist me and called in a technician on his day off to come check out the unit. Wow thank you Armen and Pierre! Way to go out of your way to provide excellent customer service. Well when they arrived they checked out the unit and told me that yes it can be repaired but it's better off to be replaced because it's only a matter of months before it goes out completely. I had a feeling it would be time to replace the unit considering it had been in use for 20 years. They didn't know the unit was 20 years old until after they recommended I replaced the whole thing, this proved to me they were not trying to make an extra buck and were just being honest and knowledgeable. Then when I told them the age of the unit we all had a good laugh and agreed the time had come. However I still didn't have a working unit and to order one would take a few days. Well New Image to the rescue once again. They happened to have ONE spare unit that would work in place of the unit I had previously. They brought in the brand new unit and had it installed within a couple of hours. When I received the bill I was shocked, expecting it to be way more than it was for all the work they did in such little time. These guys are knowledgeable, fast, and willing to go out of their way to provide excellent customer service! Recommend ten times over! Side note Health department came in for a routine inspection two days after they replaced the unit. Can you imagine if I hadn't called them and waited on someone else to come in. Thank you guys once again!

    Raffi K.

    I had an amazing experience with New Image Plumbing & Rooter. Pierre and his team are very professional and knowledgeable about all aspect of plumbing. The services I received was a replacement of my tankless water heater, replacement of my water regulators and hydro jetting of my entire plumbing system. All 3 were completed on time and no issues. Pierre even showed me how bad the roots were in my plumbing line with his camera system. I will definitely be using this company for all my plumbing needs moving forward. Hands down 5 stars! See my photos of completed work.

    Stove top install.
    Ulises L.

    Fast, efficient, and professional. Trust them with all my plumbing needs and never disappoint. Pierre is extremely knowledgeable and assesses problems before you're aware of them.

    This was the pipes before they were replaced.  Great job by Pierre and Matthew!
    Ray Y.

    After initially being told that a new water heater was necessary by other similar businesses over the phone, New Image Plumbing was the only business who was able to send out the technicians to look over the issue. Pierre and Matthew arrived to look over the heater. The only issue was a pipe that was connected to the water heater that had a pinhole size leaking the water. My wife and I was so relieved! They immediately went out to get the parts and came back within the hour. They fixed the issue in good time. Pierre even took the time to make sure all our faucets and shower heads were was all working. Great value and affordable. Will definitely call them again for any plumbing needs!

    Drain backed up
    A S.

    Our system was backing up our only restroom at work and being a business we needed help right away. Pierre arrived quickly and assessed the issue immediately. He was very clean and neat while working and our stoppage was cleared. Overall great service and very knowledgeable tech.

    Master bathroom before work done by NIP

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    1 month ago

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    1 year ago

    Superior customer service, quality work and great follow-through. Very happy with this company and highly recommend them.

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    1 year ago

    Pierre was responsive, on time, and knowledgeable. I have used New Image twice and have been very satisfied

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    Page 1 of 2

    Ask the Community - New Image Plumbing & Rooter

    Review Highlights - New Image Plumbing & Rooter

    The owners Armen and Pierre helped me with correcting a very old plumbing issue at a commercial property of mine.

    Mentioned in 30 reviews

    Read more highlights

    Magic Rooter & Plumbing  - Clean out installation

    Magic Rooter & Plumbing

    (116 reviews)

    I Just had a great experience with magic plumbing. I had a blockage where the washer discharge was…read moreoverflowing from an ajacenet toilet. I snake it through the clean out, with a 25 footer, which seemed to work for a few weeks. But then the overflow was back. I needed a longer clean out and drain pipe exam. Magic to the rescue! Manuel came out on a Sunday, and he was easy to work with, taking his time to clean out the main, and examine the house main drain with a camera. He explained everything that he saw and gave me a current temp fix and options for future work. My galvanized pipes are probably 70 years old and are showing it's age. You can't go wrong with Magic!

    Manny was the best! We had a toilet issue a few weeks ago,…read moreand he texted us right away to schedule an appointment for the same day. Although his previous job ran longer than expected, he took the initiative to contact us ahead of time and was completely honest about it -- which I really appreciated because most companies don't do that and just leave you waiting. He called to explain the situation and arranged for another technician to come out instead, which was totally fine with us. It turned out to be a simple fix, but there was a small miscommunication -- the technician was supposed to call me before doing any work. Manny immediately called afterward, apologized sincerely, and was so generous that he offered to cover the cost due to the misunderstanding. It's rare to find that level of honesty and customer care these days. I'd absolutely recommend Manny and his team!

    New Generation Plumbing

    New Generation Plumbing

    (613 reviews)

    Highland Park

    Jake was able to show up same day, show me what was going on with a drain Cabrera…read moreCamera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again.

    Good plumbers who show up are hard to find. I've tried dozens of plumbers and companies off yelp…read moreand recommendations. This group is unique where they're great communicators, effective problem solvers, task oriented, and genuinely nice people. I had them add clean out valves to a tankless and they were flawless throughout the process. Jake made sure all the right parts were used and lined up a great technician who did a great job on the install. They troubleshoot and are effective. The technician, Jimmy, stuck around and mentioned when he turned on the water he heard what he recognized as high water pressure in the pipes and to check the water pressure regulator on the unit. The condo shared this and we found out this is in fact an issue the HOA was having with the entire building. They have someone replacing it now but the fact that after the job was done Jimmy mentioned what he felt wasn't right, was awesome. You'd be surprised how many plumbers get in, do the thing, and bounce. Or try and upsell you on stuff, they seemed to be in it to make sure it's right. I truly appreciate that. Strangely enough, shortly after, I had another plumbing emergency and Jake was on it. They're scheduled to fix the issue first thing tomorrow and Jake gave me a great price. Can't ask for better. Will be calling them again.

    New Image Plumbing & Rooter - plumbing - Updated May 2026

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