We were extremely fortunate to be given Andy's name by a relative. Long story short....Andy made it…read morehis mission to not only fix our recurring issue but go above and beyond to determine the root cause. This diagnosis was something other plumbers failed to recognize and diagnose. A plumber that is honest and trustworthy (not going to take advantage of you), thorough, and highly professional and experienced is huge. Highly recommend Andy and his crew at Peter Lai Plumbing.

Peter was responsive, solved the problems I had, and charged a very reasonable and honest price…read more Will definitely use again.

I'm sorry for being late on my post. Just saying thank you…read moreto Chris for fixing my bathroom hot knob. Also for responding to me when he was on vacation, it's hard to find a great plumber who is honest and trustworthy and does the job correctly. We definitely recommend Chris to anyone who needs a plumber. Thanks Chris

Chris was super nice and courteous. He explained the situation to me about my old faucet and what…read moreneeded to be done. My faucet was extremely old and so rusted, there was no way I can unscrew any of the bolts. He was able to go in and get it fixed no problem and had adapters for the faucet that I bought for installation. He even double checked for leaks to make sure everything was good to go. It was a tough installation due to the rust but he made it work.

Excellent service and super friendly team. They were caring and attentive. Reasonable pricing as…read morewell.

Friendly, polite, and professional. Very competitive quote. Did a terrific job, and went above &…read morebeyond leaving the place much cleaner than when he began. I recommend him without any hesitation!

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

Easy to communicate with and schedule. We were able to get a next day appointment since our kitchen…read moresink was clogged. We do not have a clean out, so to clear the drain and replace a ptrap slip nut was $155. Worth it for the drain to be cleared by the next day. He accepted Zelle, Venmo, or a check. This made payment options simple.

Jose has done it again! Great guy! Hard working and so helpful. He came right away to help us. He…read morehad helped us with our water heater in the past and now our toilet. I know I can depend on him. If you are looking for help, Jose is your guy.

Elijah provided a quick and fair quote to remove the cracking grout on the sides and corners of my…read moreshower and replace with silicone. He was responsive on Yelp. I appreciated his friendliness and thoughtfulness as he wore booties before stepping into my home. He was able to provide a quality finish in just about 30-40 minutes and gave me some tips and what to watch out for.

Extremely disappointed with the level of customer service. I called today to request a quote, and…read morethe representative who answered assured me they would be able to assist. After I explained what I needed, he asked me to text over photos, which I did immediately. After receiving no response, I sent a follow-up text approximately 45 minutes later to check on the status. Unfortunately, I never received a reply. It is now the end of the day, more than 10 hours later and I still have not received a call or text. A simple update or acknowledgment would have been appreciated. The lack of communication was highly unprofessional and left a very poor impression.

They came in and replaced my garbage disposal quickly! He kept everything clean and neat and was…read morealso very friendly. I would use them again in a heartbeat for any future plumbing needs!

Manny came on the same day I called. He fixed my leaking problem under the kitchen sink. He…read moreidentified the cause of problem and solved it. It's my food disposal that caused water leaking from the pipe. He is an honest guy, reliable and knowledgeable on his job. His price is also reasonable too. P I'm so glad to find a trustworthy plumber nearby my area. I'll definitely call Manny back if I have plumbing problems next time.

Meant to write this review earlier but a while back we had a plumbing emergency on a weekend…read more Called 3 places and Western Rooter was the only one that got back to me. They had a guy over within an hour and he got it taken care of right away. Really appreciated that, especially on a weekend. It did cost extra for the after hours call but honestly it was worth it. Was just glad to have it fixed that night and not have to keep calling around. Would definitely call them again.

WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

I have nothing but great things to say about QP Plumbing! Oscar is very responsive, professional,…read moreeasy to work with, and an overall stand up guy with a high level of integrity. Last year we had a water heater installed by QP Plumbing. There was one part of the installation that was overlooked and caused us some issues. When I told Oscar, he took complete accountability and offered to give us monetary compensation. I told him if he could just provide us with a credit on future service that would be great. Fast forward to present day, we had leak with one of our pipes. Oscar was able to come immediately to diagnose the issue and got his crew here the next day to get the issue resolved. Oscar did in fact give me the credit we had discussed over a year ago which I appreciated. I certainly plan to use QP Plumbing for any of my plumbing needs moving forward and I would highly recommend them.

I've contacted Oscar twice now for a clogged kitchen sink in a townhouse (one service provided by a…read moretech, and another by Oscar himself). Both times they were timely and communicative, and the 2nd time, I couldn't be there, but Oscar checked in with me when the situation required extra services. Pricing feels very fair, and they were able to come same day when I called in the morning.

Bathtub was not draining quickly so my roommate called Mr. Rooter, who sent over a technician with…read morea free estimate. The technician showed up a hour late and said that they would be able to unclog the drain for us at a discounted rate of $300, but added that "it will drain better but can't guarantee how significantly better." That concerned us but we thought fine, as long as our bathtub drains normally. To our concern, the technician struggled to the point where he had to call in another technician for assistance. He then could not replace the screw on our faceplate, stating that the hole was stripped, and just left it as it is! We were concerned but he assured us that this new hole won't create any leaks and that any water that gets through the hole would just go down the drain. However, this now creates the new problem - we can't take any baths because this new hole drains our bath water. Now we have to hire someone else to replace the faceplate. Two stars for clearing the drain, -3 stars for creating another problem and just leaving it. **Edit: my roommate called to complain, especially since the technician told her it would be a $700 2-man job to replace the screw. They sent the manager over. He managed to place the screw back with some 409. They gave a 30 day warranty if the drain backs up again. 4 stars, minus 1 only because we shouldn't have to go through this ridiculous song and dance in order to finish the job we paid for.

I had a leak near the water meter, called Mr Rooter and they sent a plumber within 2 hours. Joseph…read moreinspected the leak, gave me a quote and started working immediately. He was very professional and dressed very neat. Extremely easy to talk to and made the repair stress free. I finally got a plumber I can count on and trust the work will be completed properly. I will recommend to all my neighbors to call him at Mr Rooter if they ever need a great plumber. Thank you so much for your excellent work Joseph.