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    Universal Plumbers

    4.6 (522 reviews)
    Open • 8:00 am - 8:00 pm

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    Response time

    2 hours

    Response rate

    50%

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    Jesse from Universal Plumbing!

    Jesse from Universal Plumbers was awesome! He went above and beyond for us and did a great job fixing our kitchen sink. It was really clogged and came up with thoughtful solutions to remedy the issue. He thoroughly explained every step and ensured to show us his work along the way. The next time we have plumbing issues, we will for sure reach out to universal plumbing. Thanks so much, Jesse!

    These guys know what they're doing. Look no further, the experts are right here.
    C M.

    Angel and his team of plumbing experts lead by Chicho and Benito are fantastic! I was referred to these guys by a friend and I will look no further for a plumber. Communication, expertise, and fairness in price are all 10 Stars. Thank you for a beautiful job on a very difficult and challenging renovation.

    inspection report: 2 feet of plumbing wasnt replaced and They didn't use proper supports - they stuck a piece of wood under the pipes.

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    2 months ago

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    9 months ago

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    2 months ago

    This company never returned the request for a service estimate resulting in the one star rating.

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    6 months ago

    Burbank, Calif., Universal plumbing Ruben Flores thank you for the excellent rooter work on 3/19/26 Encino

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    1 year ago

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    8 years ago

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    Page 1 of 14

    Ask the Community - Universal Plumbers

    Review Highlights - Universal Plumbers

    “It's been a few years that I've had a blockage, so when the toilet started to back up, I knew who to call, it was Angel!”

    Mentioned in 135 reviews

    Read more highlights

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    Charlie's Sewer & Drain Rooter - Charlie's crew completing professional Sewer Replacement at the Bob Baker Theater with the equipment and experience needed for complex work.

    Charlie's Sewer & Drain Rooter

    (1.3k reviews)

    Echo Park

    Arrived promptly, courteous, fixed clogged line in under an hour! We have used them on many…read moreoccasions over the years and have always been pleased with their work.

    Five stars. I own a rental in Burbank that had been backing up for the better part of a year, and…read moreCharlie's is the company that finally got it sorted. I called on a Wednesday afternoon with sewage coming up through a shower drain. Cesar came out that evening and worked late into the night, but the line would not open, which told us this was not a normal clog. The next day they excavated, got down to the blocked section, removed the clogged pipe, and jetted it clear. Once it was open they ran the camera, and it showed exactly why this kept happening: the old clay pipe was cracked and offset, with a corroded section of cast iron next to it. Cesar walked me through the footage and laid out the options, and we went with a full trenchless pipe burst replacement. The thing that stood out most was the communication. Cesar answered every question I had, no matter how small or how many times I asked, and he answered them fast. Everything was in writing. The scope grew as they found more, but every increase was explained and quoted before they touched anything, and the final bill matched the contract to the dollar. When they ran into an extra connection at a bend they handled it at no charge without me asking. My tenant works from home with strict privacy requirements and a hard cutoff time, and they worked around her schedule every single visit. Small things, but they say something: the whole crew showed up in matching Charlie's uniforms, trucks clearly marked, everything organized. When the job had to pause for the city inspection, they tarped and secured the excavated soil, covered the pits with plywood, and left the property clean and safe with my tenants living there the whole time. Their mascot is great too. After a week of dealing with this, having a team show up looking like they knew exactly what they were doing was reassuring. The crew did the entire 65 foot pipe burst in one day during an Extreme Heat Warning, close to 100 degrees, and still had water back on that night. They pulled the permit, coordinated the city inspection, and passed it. Huge shout out to Cesar, Javier, Hector, Oscar, Giovani, and Adrian. These guys worked hard in brutal conditions and I'm grateful.

    Payless Water Heaters - Another Noritz Tankless Water Heater installed by the Pro's from Payless!

    Payless Water Heaters

    (206 reviews)

    Hollywood Hills West

    Hot water heater went out the night before so I called Payless after reading Yelp Reviews early the…read morenext morning. They answered the phone immediately, and had a service guy out later that day. They sent me his picture along with the confirmation so I'd know he was the right person. There was a delay in him getting there because another job took longer than he anticipated but they kept me updated and asked if it was still okay for him to come at the next two hour service window. I appreciated that because it was respectful of my time. Of course it was fine. Darren arrived, assessed the situation, and gave me three options. I opted to replace the tank and bring it up to code but held off on the tankless option. He came prepared with a high quality heater in the truck with everything he needed so he did the work right then and about two hours later he was done and we had hot water again. The billed amount was the same as the quote he gave me earlier. Not cheap but on par with expected costs and they use high quality components. I wouldn't hesitate to recommend Payless Water Heaters.

    A++++. Spoke to manager Mike who spent 20 minutes on the phone with me (very patiently),…read moretroubleshooting the issue. I sent him pics and a video and he provided absolutely excellent service. He sent out Evan to repair. Evan was incredibly knowledgeable, polite and kind!!! He explained step by step what the repair involved. The pricing was transparent. I'm grateful they came out on a Sunday and resolved my issue. A++++. Thank you Mike and Evan!!!!!!

    John's Plumbing & Drain Services - A Drain Snake is one of the most effective & efficient ways to remove the clogs in your drains. For professional drain cleaning, call us now

    John's Plumbing & Drain Services

    (111 reviews)

    Atwater Village

    Long overdue review for John's Plumbing and Drain Services!…read more I meant to write this review back in July, but I'm finally getting the chance because John and his team absolutely deserve the recognition. We originally found John's Plumbing and Drain Services through Yelp, and after double-checking their reviews on Google, we decided to give them a call. I'm very glad we did! From beginning to end, everyone was responsive, patient, attentive, professional, and hardworking. John, the owner, Anna, the office manager, and Aric, one of their main technicians, each took the time to assess our water heater situation, answer our questions, provide quotes, and explain their recommendations without making us feel pressured. They let us know that, in addition to replacing our water heater, our home needed a new pressure regulator since ours was over 30 years old. They also explained that we were missing an expansion tank and discussed adding a sediment trap for the new water heater. They clearly explained what was necessary and what was optional and gave us very reasonable and affordable pricing compared with other plumbing companies in our area. Aric came first thing in the morning to drain our old water heater and also started work on replacing our old pressure regulator. He was very fast, diligent, and professional. Anna was also wonderful throughout the entire process. She contacted me every step of the way. She was extremely patient and helpful with our requests and even provided us with a handwritten, itemized receipt. Having such an attentive and hands-on office manager made the whole experience that much easier. John went above and beyond for us. Our old water heater was still covered under the manufacturer's warranty, and he personally went with us to Home Depot to help transport and exchange the old water heater for the replacement. That level of service and willingness to help really stood out to us. I also have to say their cost for this round trip service was more affordable. The other plumbing company was charging us just for 1 way $150. Which was way too expensive. John's Plumbing & Drain Services charged us round trip $160 which was way more reasonable pricing. John then completed the installation of the new water heater, added the expansion tank and sediment trap, and did a very clean and professional job making sure the water heater was properly secured for earthquake safety. After the installation, John also informed my mom that they provide a warranty on their services, which gave us even more peace of mind. My dad normally doesn't like others to do repairs for him but my mom and i told him he's 82 now he needs to rest & let us hire a professional. Since we know my dad is very particular about how things are done. When my dad checked the water heater for apt #1. My dad even gave John and Aric two thumbs up and had nothing but positive things to say about the quality of their work -- and that says a lot! It's hard to find a company where you feel taken care of by everyone, from the owner of the company, to the office manager & to the technicians. John's Plumbing and Drain Services is definitely one of the best plumbing companies in our area. They are responsive, patient, fast, diligent, fairly priced, and genuinely care about doing the job right. Thank you John, Anna, and Aric for taking such great care of us and for going above and beyond. We truly appreciate all of your help and highly recommend John's Plumbing and Drain Services! They will now be our go to plumbing services.

    On Sunday, I had a toilet emergency, and when I say emergency, I mean, I had no toilet. When I…read morecalled John's Anna, the dispatcher was wonderfully friendly and helpful and she quickly contacted John who came to my house within half an hour. Not only did he diagnose the problem, being friendly and polite. He identified another problem that I didn't even know I had- the pressure in my house was dangerously high, actually twice what it should be. In short, he saved us from an even more disastrous emergency. In short, I highly recommend this company.

    Cali Rooter & Plumbing - Awards over the years #LosAngeles

    Cali Rooter & Plumbing

    (445 reviews)

    East Hollywood

    Cali Rooter & Plumbing is my new go-to company for reliable plumbers. They answered my call and…read morewere out the next day to take care of a couple bathroom issues. The technician diagnosed the issue on the spot, gave me a price, and completed the work in 30 minutes. They showed up on time and performed with no incident or delay. I would suggest this company to anybody for any plumbing or drain needs, and I will call then first next time I have any issues!

    My sister recommended I do a sewer scope "just in case" since she encountered some costly issues on…read moreher property that could have been prevented with a sewer scope and preventative work. I reached out to a bunch of companies and went with the cheapest (not Cali Rooter and Plumbing) since I figured they'd all be doing the same thing and I didn't expect them to find anything. Well, to my unpleasant surprise, they told me that I needed a new sewer pipe from my property to the street. Despite the fact that the entire plumbing system had been overhauled five years earlier as part of an extensive renovation and all the new plumbing was okay, they had connected everything to the original pipe from the 1940's. They showed me some blockage that was already happening and said that if I didn't replace the pipe I could have an issue with water backing up into the house, causing damage. Given that this was no longer just a sewer scope, I did some more research and based on reviews, asked Cali Rooter for a second opinion. They came out first thing the following morning (like 10 hours later) and told me that I not only needed to repair the sewer pipe, but I also had to get a liner. They suggested that the other company was either negligent, or knew that I needed the liner and was going to wait until the trench was dug already and I was forced to say yes to the upsell. Cali Rooter said that they could come as soon as the rain stopped, about 4 days later, to do the entire repair. Communication was great throughout, they showed up around 9 am and were done by around 3 pm and it looks like they were never there (my biggest concern was the landscaping). They also serviced the two water heaters on my property as a courtesy. All around great service - great communication, fast responses and service. So far so good with the new pipe, although I guess if they did things right, I won't know until after things don't go wrong for decades.

    Universal Plumbers - plumbing - Updated September 2026

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