Where do i begin? It's become sort of cliché on Yelp! but i have to say it....if I could give this place no stars I would. My boyfriend and I called in an order for pick-up, we ordered three rolls and it came out to $50.00 which in my opinion is pretty steep for an average sushi restaurant, but I hoped the food would prove to be worth it, boy was I wrong.
First, when I opened the bag I noticed three different boxes inside, two of the boxes contained our dinner order and one box contained three individual sushi rolls, and I was extremely puzzled as to what they were and why they were in our order. I noticed the wasabi and the ginger next to the three mystery rolls were covered in soy sauce, so CLEARLY these three left over rolls were from another person's dinner, and were meant to be wrapped up for them. That really grossed me out, what if I didn't realize that those rolls were not ours and I ate them? I am sort of a germaphobe so that would have GROSSED me out.
Another thing I disliked/didn't understand was that our three house rolls that we ordered were covered in soy sauce, as if someone opened a soy sauce packet and dribbled it over our dinner. I dislike soy sauce on my sushi, and I always order a side of spicy mayo and eel sauce because I prefer to dip my sushi in that. Seeing that my sushi was drenched in soy sauce was very displeasing to me and quite honestly I was angry. Obviously my boyfriend, nor I covered our sushi in the soy sauce because we had just opened it, and it couldn't have happened in the bag while we drove home because the soy sauce packets were wrapped in plastic and unopened. Therefore, the sushi chef or someone working at Hama had to have poured it on (by mistake I assume) all over our sushi. I am just disappointed that they wouldn't remake it considering they had ruined it. I find that extremely sneaky and wrong. Also, the ginger and wasabi in each order was sopping with soy sauce and smelt foul, making me think that they were sitting on another persons plate and then recycled to mine, considering no one actually eats the ginger or wasabi. I find this extremely unsanitary and downright disgusting. Whoever runs this place clearly has no morals or ethics.
Lastly, their eel sauce tastes like pure soy sauce mixed with molasses. Anyone who loves eel sauce like I do knows its expensive so to cut costs some restaurants mix it with water/soy sauce/mystery filler sauce to make it last longer. I usually judge a sushi restaurant based on how pure/good the eel sauce tastes...because that tells me if the place is cheap/stingy or not. This restaurant was literally the WORST offender. This was the most DISGUSTING eel sauce I've ever tasted.
Ontop of that the sushi was not fresh at all, it didn't even taste good and had we not been ravenously hungry from not eating all day we would have drove back and demanded a refund.
Seriously do yourself and your wallet a favor and go elsewhere....Kado in Syosset is fantastic and Kashi in Syosset is incredible. Moca in Woodbury....LITERALLY anywhere but HERE! read more