I called in advance asking for a quote and was quoted $80-120 depending on the lock. Thereafter,…read morethe technician said he will be there in 30 minutes and when he wasn't there I had to be the one to reach out and called 20 minutes after the fact to see where they were and they said they were five minutes away. Then, at the five minute mark they called me again saying they took a wrong turn and would be at my location in seven minutes which then turned to ten. I waited over an hour and once the technician finally got the lock off he said it would be $120. Then when i handed him the cash he said it was also $29 for the service fee and I said you didn't tell me this, you quoted $80-$120 which I gave you and he practically harassed me for the $29 service fee but honestly it was him just swindling me and he got his instant karma because he couldn't get the lock off his drill, or got stuck! Never doing business with them again and it was sad that they came as a recommendation

I'm not sure how to review these folks. My locks work and the process was a bit odd but I'm really…read moremad because they charged me more than double the quoted price. That's $200 instead of $94. And hmm, I could swear that there were negative reviews of them before (that seem to have mysteriously disappeared). There sure are a lot of questionable good reviews, though, and that should tell you something. I called for a quote and was kinda hustled into an appointment. I know, I know... but the quote was in line with what the handyman said the job would cost so ok, fine. On Friday morning, the first employee took the locks apart, realized he didn't have the part to finish the job and put the locks back together. He said that this part normally would cost $30 more but that he would do it for the quoted price on Monday. Ok, that happens. But when I went to leave, the handle fell apart in my hands. Many, many hours later, they sent another employee to fix the handle who was actually able to do the job that the first guy couldn't. Great, right? Problem is, I was charged more than twice the quoted price and was told I should take it up with the office but that I had to pay it. I said that HE should call the office (surely he had some way to reach them, even at 10:00pm on a Friday--and yes, I had been stuck at home all day) but he refused. I pointed out that the first guy hadn't mentioned anything more than a potential $30 difference. Nope, I had to cough up the $200. (Or, rather, my boyfriend did, just to get the guy to leave.) So I contacted the office and couldn't get any phone call or email back. I wasn't nearly as adamant as I could have been (I felt uncomfortable getting aggressive with a pushy, sketchy locksmith company that knows where I live.) but I definitely made my problems known and they chose to ignore me. Boo!

They grossly overcharged me to put in a deadbolt lock, and they did not finish the job. They never…read moreput the plate on the door jamb. I called the man that allegedly is a locksmith and he said he'd be back to finish it but he never came back. I called the company and they said they would have a manager call me and no one ever did. I called them 38 times and they just kept hanging up on me, this company is full of scammers and I would never go to them. They charged me $600 for a $200 job and I have notified the Attorney General's office and I am getting a lawyer.

Lost my car key, was going to have the car towed to a dealership but tow driver said car would need…read moreto be pulled which could damage AWD. Decided against the tow and reached out to a few locksmiths. One never got back to me, one didn't cover this area, but ASAP texted immediately. Asked when I wanted the key done. Arrived within a few hours, cut key and programmed it, all within 15 minutes or so. Quite pleased. The cost was a bit steep $410 but dealerships had similar prices and I'd need the car towed with wheel dollies there, plus wait time. Definitely would recommend ASAP.

I had a great experience with Ron from Quincy Lock! He came out same day to rekey six door locks…read more He was communicative about his arrival time, was very friendly, and I am happy with the work that he did. I would highly recommend Quincy Lock!

I called a to get an estimate for an additional car key. A young man answered and took my info and…read moresaid he would call back. I live close by. He didn't call me back after some time went by, I called he answered and said they are too busy. Oh ok. I can see making an appointment when they're not so busy. But I got the feeling he just didn't want to be bothered. Strange company. I called another company they were at my house within 15 minutes. Just replying to the owners comments. I'm positive I called your business a young man answered took my info and said nothing about not making keys for cars. He told me to call back, when I did call back, that's when he told me you guys didn't have a van in the area. Same guy told me to go to the dealer. I past your business everyday going to work so I know I had the right number. But that's ok.

Fast and responsive, I was happy with their service. Three door locks reprogrammed and reset in a…read morecouple hours or less.

If you get locked out, definitely call this place first! The team here is very responsive and…read moreefficient. I found myself without keys outside my apartment on Sunday afternoon frantically scouring the internet for a locksmith. After calling several other places that all went straight to voicemail and either never responded or called back between 15-30 minutes later to say they were booked out, it was so relieving when the call connected immediately for finest locksmith and they said they could send someone right away!  Sure enough, Serge shows up within 20 minutes with all his tools; he is friendly and professional, explained what he was going to do, why, and how much it was going to cost all up front before getting to work. The job was done well, and they accepted credit card payment and provided me with a receipt.

Very professional ,thank you so much for being honest and doing a great job very quick!…read more Did one key for me at the mall and one key at our house for my husbands car, He also install us electronic lock which is amazing and I love it!

This place was a wonderful surprise. A few years ago I bought a 2002 Buick directly from the…read moreowner. It came with only one key. I tried every key shop I could find and kept being told that my car was old and the key wasn't hi-tech enough for them to replace. Even a dealership wanted a fortune to get it made by the manufacturer with a long wait for delivery. Then I spotted X Locksmith in the halls of the Watertown Mall, just across from the Registry. I was not expecting a positive answer, especially since the "shop" isn't even a building. It's a couple of counters and a display case. They service all kinds of sexy newer cars, but they did not for a second hesitate to help with my "old lady" car. I recently lost one of my keys and decided to get a couple of replacements. George is still terrific. No problem that it's an older car. In less than an hour he cut and programmed two new keys and even threw in an extra manual key so I would have a "backup." Great guy, great service, competitive prices. I would use them again anytime.

Avoid. Repaired key in ignition that filed five times. They refused to provide receipts, warranty…read moreand not unified, refused to fix my car after they broke ignition leaving me stranded. He wouldn't provide FOB stating he got a bad review. The owner Asher of UnlockBoston is the same Asher from Newton who is President of Lockwiz Locksmith at 205 Lexington street Waltham.

I got my key stuck in my ignition and broke it trying to remove it. I had seen my neighbors…read morelocksmith van around so I looked him up online and he was so helpful and professional!!! He came at 12:00AM to help me in the freezing cold and not only was he able to remove the key without damaging the car but he was able to make a replacement key on the spot. He even noticed I was cold and let me wait in the warm van while he finished his work. I will definitely be recommending him to everyone I know.

Marty at AA1 was really helpful. Very professional and kind, as well as trustworthy and was…read moreavailable within 24 hours of when I called. I highly recommend AA1 Discount Locksmith.

We had to re-key our locks and Marty was great. He scheduled us quickly, came prepared with…read moreeverything that might be needed, and was in and out efficiently. In addition, he was friendly, even as our dog was more interested in what he was doing than was helpful! Will definitely call him in the future should the need arise.

We had to call them on a Sunday afternoon after returning from a trip to find our door wouldn't…read moreopen. DJ told us it would take him 45 minutes to get there. We asked him to come anyway and he arrived after 43 minutes. He opened the door, identified the problem as an issue known by the manufacturer, ordered the free replacement part and installed it after it arrived a few days later. All that for a single service charge (at 50% because we're within 2 miles from the store - go local!) and a bit of labor. DJ was very knowledgeable, friendly, fast and tidy. Overall, a very pleasant experience, and I would call him again immediately. Bonus: he sends you a text message with a calendar link to confirm an appointment, and he takes credit cards and ApplePay.

Wonderful service, wonderful skills, speedy service. Thank you so much for two great experiences!read more