Great Company, after going to two other locksmiths I found Car Key Replacement Specialists of…read moreLowell. The company dispatched a locksmith within 30 minutes. The locksmith provided a new key fob and programmed it for my car. The locksmith, Davit went above and beyond to make sure the new key functioned as required. He even showed me two key functions for the car that I did not know about. Great Job!

I called in advance asking for a quote and was quoted $80-120 depending on the lock. Thereafter,…read morethe technician said he will be there in 30 minutes and when he wasn't there I had to be the one to reach out and called 20 minutes after the fact to see where they were and they said they were five minutes away. Then, at the five minute mark they called me again saying they took a wrong turn and would be at my location in seven minutes which then turned to ten. I waited over an hour and once the technician finally got the lock off he said it would be $120. Then when i handed him the cash he said it was also $29 for the service fee and I said you didn't tell me this, you quoted $80-$120 which I gave you and he practically harassed me for the $29 service fee but honestly it was him just swindling me and he got his instant karma because he couldn't get the lock off his drill, or got stuck! Never doing business with them again and it was sad that they came as a recommendation

I'm not sure how to review these folks. My locks work and the process was a bit odd but I'm really…read moremad because they charged me more than double the quoted price. That's $200 instead of $94. And hmm, I could swear that there were negative reviews of them before (that seem to have mysteriously disappeared). There sure are a lot of questionable good reviews, though, and that should tell you something. I called for a quote and was kinda hustled into an appointment. I know, I know... but the quote was in line with what the handyman said the job would cost so ok, fine. On Friday morning, the first employee took the locks apart, realized he didn't have the part to finish the job and put the locks back together. He said that this part normally would cost $30 more but that he would do it for the quoted price on Monday. Ok, that happens. But when I went to leave, the handle fell apart in my hands. Many, many hours later, they sent another employee to fix the handle who was actually able to do the job that the first guy couldn't. Great, right? Problem is, I was charged more than twice the quoted price and was told I should take it up with the office but that I had to pay it. I said that HE should call the office (surely he had some way to reach them, even at 10:00pm on a Friday--and yes, I had been stuck at home all day) but he refused. I pointed out that the first guy hadn't mentioned anything more than a potential $30 difference. Nope, I had to cough up the $200. (Or, rather, my boyfriend did, just to get the guy to leave.) So I contacted the office and couldn't get any phone call or email back. I wasn't nearly as adamant as I could have been (I felt uncomfortable getting aggressive with a pushy, sketchy locksmith company that knows where I live.) but I definitely made my problems known and they chose to ignore me. Boo!

Fast and responsive, I was happy with their service. Three door locks reprogrammed and reset in a…read morecouple hours or less.

If you get locked out, definitely call this place first! The team here is very responsive and…read moreefficient. I found myself without keys outside my apartment on Sunday afternoon frantically scouring the internet for a locksmith. After calling several other places that all went straight to voicemail and either never responded or called back between 15-30 minutes later to say they were booked out, it was so relieving when the call connected immediately for finest locksmith and they said they could send someone right away!  Sure enough, Serge shows up within 20 minutes with all his tools; he is friendly and professional, explained what he was going to do, why, and how much it was going to cost all up front before getting to work. The job was done well, and they accepted credit card payment and provided me with a receipt.

Great communication. They showed up on time. Keys worked perfectly. Fraction of the dealer…read morecost. Thanks!!!!!

I used the East Coast web page to make an appointment early Friday evening. Tim came to my home as…read morepromised at 9:00 a.m. on Saturday to make a new key for my 18 year old BMW convertible. Two weeks prior, I had asked a BMW dealership to do the same for me, but when they quoted $1080, I said "forget it." Tim's van is like a library of key parts, a computer controlled key cutter and loads of techie devices and software. In just a short while, Tim had re-birthed a brand new BMW key fob that was perfectly programmed for keyless entry and ignition start. He also cut a new (metal) key that was a part of the BMW electronic fob (years ago) that opens the driver's door lock. All in all, this was one of the most satisfying auto repair experiences in 55 years of my personal car ownership. Bravo Tim!

They grossly overcharged me to put in a deadbolt lock, and they did not finish the job. They never…read moreput the plate on the door jamb. I called the man that allegedly is a locksmith and he said he'd be back to finish it but he never came back. I called the company and they said they would have a manager call me and no one ever did. I called them 38 times and they just kept hanging up on me, this company is full of scammers and I would never go to them. They charged me $600 for a $200 job and I have notified the Attorney General's office and I am getting a lawyer.

Lost my car key, was going to have the car towed to a dealership but tow driver said car would need…read moreto be pulled which could damage AWD. Decided against the tow and reached out to a few locksmiths. One never got back to me, one didn't cover this area, but ASAP texted immediately. Asked when I wanted the key done. Arrived within a few hours, cut key and programmed it, all within 15 minutes or so. Quite pleased. The cost was a bit steep $410 but dealerships had similar prices and I'd need the car towed with wheel dollies there, plus wait time. Definitely would recommend ASAP.

Had a broken bike lock and needed someone to come by quick to get it cut. Mike came right away and…read moretook care of it.

Life saving my second time using this company for my 2011 Honda accord's lost key and not only was…read moreservice prompt but also great price and awesome customer service. i am so happy i called them again because my car is not easy to make keys for and Judah had a lot of patience and skills. Also he was kind enough to make me a spare key sympathizing with this being my second time loosing my keys and being clumsy. Thank you Boston locksmith.

Great service here for my Mazda FOB order. Staff was friendly and promply replied to my request…read more Quick service, great business.

i called ahead because when I just dropped by, no one was there. when I spoke to him on the phone,…read morewhatever his name was, he didnt give it... he said he had no set hours. I asked if I could make an appt. & he first said no. Then he said 5 clock & I showed up right at 5 & I waited til 5:15 & I left. I have no idea what is going on but I bet he doesnt need anyones business. I wont be going back.

Quick respond, fast service. Not too bad with pricing either. Would recommend. Used them twice…read morealready.

I called Locked In N Out at night when I was locked out of my house. Arthur was friendly and…read moreprofessional and the price was fair. He was able to get me into my home and I was very thankful!!