Edgar was phenomenal! I asked him to make a copy of the fob for my Kia Niro. He had some…read moredifficulty figuring it out and was persistent with getting the answer. He had to come three times, each with a smile on his face as he worked to get it right. The third time was the charm. Much cheaper than the dealer! I would definitely hire him again

Great Company, after going to two other locksmiths I found Car Key Replacement Specialists of…read moreLowell. The company dispatched a locksmith within 30 minutes. The locksmith provided a new key fob and programmed it for my car. The locksmith, Davit went above and beyond to make sure the new key functioned as required. He even showed me two key functions for the car that I did not know about. Great Job!

I found Gordon and Bonded Lock Service Inc on Angie's List and am glad that I did. He's more than…read morepleasant, professional, punctual and answers the phone into the late hours of the evening. I first called Gordon for an estimate on installing a Schlage touchscreen deadbolt because he has a lot of deals on Angie's List and I wasn't sure which would be the most cost-appropriate. We exchanged a few quick text messages so I could send him pictures of our existing lock and of the hardware that we wanted to have installed, figured out pricing (super reasonable!!), and agreed on a 2-hour window for him to come out. He called me about an hour beforehand, was on time, a super nice guy, was great navigating my two toddlers and our dog while performing all of the work. We also wanted to have a new handle installed to match the deadbolt but he explained that we would need a carpenter to do some patchwork first on the door and recommended someone he uses in case we decide to move forward with that -- I would of course then have Gordon install the new hardware on the inside and outside of the door. I quickly realized after he left that the exterior push-button latch wasn't working and called him the following morning and he quickly and simply walked me through how to make the adjustment and now everything works perfectly!! There's not much else I can say about Gordon other than as a new homeowner, I will definitely be calling Bonded Lock Service Inc any time I need a locksmith and will more than be recommending him to anyone within his service range -- I imagine he'll travel, too, since he seems like such a sincere and honest tradesman. He is probably the first professional I've found on Angie's List and if others are as good as him, then I'll be a very happy camper. Thanks again Gordon!!

Service was exceptional. Gordon responded to my request for a quote promptly. He was very…read moreattentive to my situation and arranged for an excellent colleague to repair my lock the same day. Honest. Good follow-up. I would definitely recommend him and hire again.

Called to get my door unlocked during an emergency. They showed up within 30 minutes and opened it…read moreless than 5. Fantastic service!

I would not do business with this company ever again. They advertise an "affordable price" , but…read moretheir charges are twice the average at ~$340 with tax for four re-keys: 2 d.k and 2 d.b and two keys. In this line of business it seems exploitative to hide your costs until they are on site. Furthermore, he charges a 3.5% cc fee unless you leave him a review...while he waits. I did not agree to this strong arm strategy and ultimately he waived the cc fee. Point is, ask up front for costs and look elsewhere unless you're in a dire pinch.

After shoveling mountains of snow this past week I went to get in my car so I can reward myself…read morewith a beer at the nearest pub. When I went to turn the key it wasn't turning. So the next day I called my dealer and they quoted me 700 bucks to fix the ignition which is absolutely ridiculous. So I surfed around on the net to find a better quote and I found Bay State Locksmith. They where very nice on the phone and understood my difficulties and was able to fix my car for $350 instead. The guy they sent out was also very nice and I had great conversation with him after he was done.

I called in advance asking for a quote and was quoted $80-120 depending on the lock. Thereafter,…read morethe technician said he will be there in 30 minutes and when he wasn't there I had to be the one to reach out and called 20 minutes after the fact to see where they were and they said they were five minutes away. Then, at the five minute mark they called me again saying they took a wrong turn and would be at my location in seven minutes which then turned to ten. I waited over an hour and once the technician finally got the lock off he said it would be $120. Then when i handed him the cash he said it was also $29 for the service fee and I said you didn't tell me this, you quoted $80-$120 which I gave you and he practically harassed me for the $29 service fee but honestly it was him just swindling me and he got his instant karma because he couldn't get the lock off his drill, or got stuck! Never doing business with them again and it was sad that they came as a recommendation

Very happy with the services. Trustworthy people, gave me a good and reasonable price. I'd use them…read moreagain in the future, I need more services done in the future to install new locks for my doors. I'd recommend them to my friends if they ever need any locksmith needs. Thanks and keep up good work.

Very professional. I locked my dog in my car while waiting at an emergency vet. Not only did the…read moregentleman rush out but he opened the car very fast. I would 100% recommend him and have stored his number for future issues.

Steve is honest and the best. Responds to requests promptly. That's all you need to knowread more

My key wouldn't unlock my front door. Steve came right away, took apart everything, cleaning and…read morelubing so I wouldn't have to buy a new door set and so it wouldn't happen again. He even fixed my door frame so it wouldn't stick anymore. Skiiled, professional, friendly and reasonable - top shelf! Highly recommend!

Greg was great! He re-keyed two of my deadbolts and replaced another of my locks. He was super…read moreresponsive, worked quickly, and was very nice. He made sure that everything was clean and locked up. I highly recommend.

The locksmith came out late on a Friday to let me in. Unlocked my door quickly and made great…read moreconversation while I waited.