I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

My husband, daughter, mom and I were looking around at local venues for our daughter's event. We…read moremet Carl at a venue we ended up not choosing, but as soon as we met Carl we knew that he would be our guy for our daughter's event no matter where we decided to host it. After confirming the location we reached out to Carl immediately to confirm he would travel to the venues locations and without any hesitation Carl said he would be available. We booked Carl over a year out to insure we were on his schedule! Carl was great to communicate with months, weeks and days up until our daughter's event! I am an advanced planner and did not want to chance missing out working with Carl! Carl arrived early looking extremely professional and stayed until the very end! We enjoyed his company and could not thank him enough! Easy payment too...Venmo is our friend! Love how easy it was to work with Carl & we will definitely refer him to anyone that is in need of private security!

I was moving out after uncomfortable dealings with my landlord. I had Carl come out to witness my…read moremove and he was wonderful. He even assisted me with carrying my items. Carl is a pleasant professional, providing me with security and peace of mind. Carl is also knowledgeable on tenant's rights and is willing to provide testimony in legal disputes. I am well pleased with his services.

Great service. The area near my business isn't safe and using Sentry has put my mind at ease. They…read moreare a reliable and affordable company and have checked all the boxes for my security needs. Highly recommend them.

A great place to work for! They set the bar high but work well with anyone that wants a stable, put…read moretogether job or career.

Springfield Security is the BEST!!!…read more Their Security Officers are highly skilled and have excellent customer service! If you are looking for dependable security services that will not break the budget, look no further.

From the owner: Security Service: Specializing in unarmed and non lethal,…read moreCrowd control and Executive Protection

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

They are great. We have used them consistently for 4-5 days a week since April 2021. No complaints…read more Torrey is honest and reliable. Will continue working with them and recommending them to our other business locations.

I have worked many Security Guard Service for my several projects.But best Experience here & a very…read morewell managed company.Definitely when my need I will work again with them.

What a great experience. The tech was on time and very thorough with the job. My wife and I are…read morevery happy with the work he did. Would definitely use them again if needed.

Their team, Isaac and Tony were super professional and did an amazing job installing our new 75"…read moreSamsung Frame on our living room wall. The entire area was covered and cleaned up post installation, we are so happy with the service and work they've done!

This is one of the few places that still refill CO2 in the area without having to exchange tanks…read more They're fast and priced well.

I needed a C02 cylinder for my kegerator and as I was pricing out a used 20 lb cylinder, filled…read morewith no exchange to offer I was surprised how much it was. This business has been in Vallejo for a long time. The guys are super friendly and helpful and the nice lady in the office is great. Also I love the shop dog...he's old and very cool. They hooked me up with a great looking freshly painted 20lb cylinder at a great price. Fast forward about a year I needed a refill during the covid shelter at home order...good thing they are definitely essential and I got my tank filled in a few hours! Awesome prices, nice people and fast service...I am a forever customer!