Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Professional, prompt, friendly, competent and honest. He is…read morethe right choice for all your needs.

Rick is the owner. He did a great job. My system was a Bose that was 20 years old. Rick recommended…read morea new system that is really a pleasure to listen to. His work was clean and nice. He had lots of discovery on my old system as the wires were in the wall and under the floor. I put this job off for eight years because I didn't know about Rick. He's a pro and there is no higher praise.

We have hired Dustin twice, and we will definitely hire him again. He mounted 2 tvs for us and…read moreinstalled some eye hooks in the ceiling for my yoga trapeze in our apartment. Dustin is awesome. He's punctual, professional, neat, and charges a more than reasonable price for his work. He says he can do anything, and I believe him. Hire Dustin for whatever project you need done. He won't disappoint.

Dustin was very friendly. He came a very long way to help me with my issue with my laptop. My…read morelaptop was acting extremely slow and sometimes it would fail to boot up. He replaced the hard drive and copied all of my file over as if it were there the entire time. He also threw in an extra stick of memory to double my memory size. I truly appreciate his attentiveness. Anybody looking for a computer tech, I highly recommend Dustin. I guarantee he will do good work and sort out all of your issues.

Exit word excellent communication super friendly Clayton and Jim was so he talked to to understand…read morewhat the job is and itemized statement on what they're gonna do and install super highly recommended

Jim did a great job installing my Tesla EV charger in the garage. He was efficient, arrived on…read moretime, and clearly explained everything he was doing throughout the process. He installed it on 5/8/25, and it's been 8 months with no issues at all. Professional and easy to work with--I highly recommend him.

Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Yianni was professional, on time, and pleasure to work with. He's an expert at what he does and…read moreaffordable.

**EDIT** updating this review; I now have a doorbell that rings! The quick resolution and service…read morewas appreciated **EDIT** noting that the company has reached out to as Hector noted and they are working to resolve the issue. Editing this to 3-Stars; I appreciate the responsiveness of the business. ORIGINAL POST Our home did not come with a doorbell installed and so I hired Vine Electic to install a smart wired doorbell. INITIATING AN ESTIMATE I found the company via Yelp which is where our communication began. The team was very responsive and accommodating when I had an emergency and had to reschedule my appointment at the last minute (unfortunately due to an accident). CONSULTATION Joel was my estimator and he was incredibly nice and prompt. We had bids out with other companies with comparable prices. We ultimately went with Vine because I really like and trusted Joel. My consultation included estimates for 3 diff jobs so that I could prioritize and consolidate as needed. For the purpose of this review I will focus only on what I actually hired them for. We did a walk through of the placement and what I was looking for. I didn't have the hardware on me at the time but I mentioned to him I would be purchasing the smart video doorbell and pointed out that there was no doorbell there previously. GETTING THE ESTIMATE Estimates were provided same day. Joel provided the estimate initially for all 3 jobs but as that was more than I was ready for, I asked him to break out the jobs a la carte. He was responsive and provided that shortly after (maybe hours no more than the next date). HIRED! I signed off on the estimate and aligned with their support team on timing since I needed to wait for the doorbell to arrive. Response times were quick. Waiting for my hardware was a benefit since where is some lead time to scheduling work to be done. INSTALLATION One thing I really appreciated are the auto text to let me know someone is on the way so I can manage expectations as I work during the day. Two men arrived who were very kind. We aligned on placement and where a hole would need to be made for the transformer to power my doorbell. They did unfortunately make a larger hole in the dry wall. I did comment at the time that the doorbell was hard to hear and I was told they didn't know anything about that. WHY 1-STAR Is my doorbell installed? Technically. Yes. Does it function as a doorbell? No. I realized the only reason why I heard the doorbell is because it is connected to a smart display I have in another part of the house. I contacted Vine and they sent someone out quickly to look into it. Turns out I was missing a chime. Here's what went wrong as a customer: 1) even though I was providing the smart doorbell, it wasn't made clear that I needed to provide a chime. As a consumer I wouldn't know this would be required (hence we hire professionals). 2) even if I was providing this, my assumption is this isn't Vine's first rodeo when it comes to smart doorbell installations. It should be something proactively communicated that not all smart doorbells come with this. It should not be on the consumer to figure this out on their own. 3) the job was to install a doorbell where there wasn't one previously. This should have been part of the discussion at a minimum during the consultation OR pointed out by the team who was sent to do the job. 4) there's a pretty large gap left in my wall. Repair of drywall isn't included. Not even rough patching. I didn't think rough patching was not included. 5) technically what was excited is per the work order but this is just bad business. I wanted a functioning doorbell. I don't have one. I was not aware of the requirements or what I was responsible for when I took on purchasing the hardware myself. This isn't a fair way to treat customers. WHAT WOULD HAVE MADE THIS BETTER There needs to be better communication on what is required from the customer when they are providing their own materials. If there are assumptions this should be included in the SOW/estimate. It cannot be on the customer to figure out what they need for a job they are hiring a professional for. The business needs to come, provide their recommendations, outline risks and assumptions and then the customer can make their choices. I'm pretty disappointed. I have asked the business to absorb the cost to install the chime since it's not really working and a miss on their part because I provided the doorbell. So basically I paid a lot to install a camera. I do have future work that I will need help with but this interaction has left me a bit in the dust and unlikely to reach out for future work/quotes again. BOTTOM LINE If you are looking to hire them, it sounds like you need to be pretty savvy to ask the right questions since they are not proactive in their communication. That is the difference between 1-stars and 5-stars. In the end I don't actually have a doorbell that works.

Great electricians! One call and I had the estimate booked for the next day. Nate was on time,…read moreprofessional and the estimate was quickly emailed to me and I accepted. Work was done on schedule, electrician cleaned up after his work and we were good to go! Easy electronics payment. I highly recommend you use Bine Electric, they are professionals!

After calling a couple of local A/V installers to get a quote for a projector installation in our…read moresmall business (and getting nowhere I might add) my husband and I reached out to Lee Sparks and Associates and we are so glad that we did! He was prompt, courteous and went above and beyond to make sure we were satisfied with the job. What we really liked about him were his helpful suggestions and ability to think outside the box since our installation was not necessarily as cut and dry as we initially first thought! In the end, he made it work and all for a very reasonable price I might add. We would not hesitate to use him again in the future and would definitely recommend him to all of our family and friends.

Late review but Lee did an awesome job for us late last year from the install to the components…read more Really reasonable prices and he really takes pride in his craft. Highly recommend

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"