When we remodeled our house in 2 phases we wanted to upgrade our A/V and wifi across our entire…read morehouse. Alex and his team were flexible and incredibly knowledgeable with A/V systems and with Sonos especially which was extremely valuable as that is ultimately what we opted for. In phase 1 of our remodel, the VSS team helped us update our wifi and establish Sonos across our 2 most populated rooms and our back patio. (Their flexibility and patience shined here as they did not push to expand into additional rooms yet because they knew we were planning a Phase 2 remodel) Because they did such a stellar job on the Phase 1 and because they were so professional, fast and flexible we reached out and asked them to add Sonos speakers across the entire house, plus 1 Sonos "Move" so we'd have another outdoor speaker we could place wherever we wanted in the back or front yard when entertaining guests. VSS gets 5+ stars from me because additionally as part of Phase 2 they also identified and FIXED a deficiency in the wifi setup that was mainly due to a wifi service upgrade after they had completed Phase 1. This improvement to the wifi was incredibly timely given my 3 kids were (still are) all home doing distance learning because of Covid-19. If you have A/V needs, these guys are the best. I highly recommend them and they have secured a lifetime customer in me for the high quality of their work, professionalism and customer service. Big thanks to Alex for his patience to work with us through both Phase 1 & 2 remodels, and special thanks to Andrew & Rob on the wifi fix during Phase 2. You guys are the best, THANK YOU!!

Alex installed our A/V/wifi system four years ago when we remodeled our home. We hadn't really…read moregiven much thought to it, so he explained different systems at various price points. As many reviews mention, Alex carefully listened to our current usage, suggested new technology and adjusted his proposal accordingly. His install was clean, on time and comprehensive. A/V system was impressive. Cut to four years later, we noticed that our exterior wifi was running slow. Sent an email to Alex and he immediately responded. His trouble shooting solved the problem. This level of service sets a high bar.

We really appreciated Jeffs knowledge and craftsmanship on our TV and sound system install.read more

We recently upgraded our living room tv and rather that attempt to mount it myself (because of some…read moreknown oddities with studs not being where they're expected) I contacted Jeff for help. I've seen some of his work online and knew he'd be able to complete the job as needed and just in time for the holidays! Thanks AVD.Highly recommended!

We had BA Home Theater visit to quote a home theater update and ethernet wiring…read more The owner paid the visit. His plan for the work was fairly incoherent. Much worse, he grew quite hostile and condescending as I asked him about it. I'm still not sure what he did not understand about my questions - or why they seemed to provoke him. More ironically, I'm an engineer from the design team of the very products I was lectured on. I cannot remember any contractor acting so abrasively and derisively - especially during a home visit. Recommend avoiding them altogether.

The first time I asked Chris to come to my facility was for an emergency. He showed up quickly and…read moregot the data connected for my environmental control system promptly. I asked him to come out again to run cabling and set up WiFi Access Ports throughout my facility so my employees could access data even in the far reaches of the warehouse. His work is clean, reliable, and thorough. I plan on asking him to come out again to set us up with "nice-to-haves" such as TVs and video teleconferencing systems for when we grow large enough to need more sophisticated equipment.

Where to start!!!! From A to Z Tony was awesome. Larger company's can learn a lot from him in…read moreregards to customer service. Extremely polite and attentive to his clients home. Not to forget his patience. His installation skills and knowledge is the best I have ever experienced. He had now been referred to my aunt and has installed her tv and also my sister will be installing hers this coming weekend. Also my neighbor will be using Tony once they are done painting the interior of their home To Tony! Thank you for everything! Your patience with me and all you did to make sure I was happy. I will refer you to anybody and everybody. If there was a 10 star you would get it from me. Thank you for making my experience with the mount a easy and painless one. You will always be my go to guy for all my electronics intake needs. THANK YOU!!!!!!!!

Tony and his son was very professional. They mounted my new TV, ran my speaker wires by running…read moreunder my home up through the wall. Now my surround sound is neat. I have another one to mount in my bedroom and will be calling Tony again. The price was very reasonable. Angie

We moved to a new place and were looking to upgrade to newer security cameras. I reached out to a…read morefew different smart home installers, and there were a lot of them that just didn't install cameras, let alone the specific brand that I had purchased. Of all the shops that responded to my inquiry, Lorena's was the most specific - this shop clearly has a lot of experience, and she immediately inquired about the specific model I had and pointed me to a gallery of all their installs with my specific camera. Scheduling was a bit tricky over the holidays, but Lorena and Will were very flexible in working with me to find the right time. They first came out for a visual walk around to plan out the install. They helped me determine the optimum angles and placement, power sources, and strength of connetivity. I really appreciated the expertise they brought. I had also purchased more cameras than they felt was necessary, and they made recommendations that not only saved me money, but also ones that would give us the best use of the security cameras. On the day of the install, they spent pretty much the entire day here - their work was extremely detailed and none of it was rushed. Will and Lorena were extremely patient with all my questions, and took their time helping me set up the camera in the app as well as making a ton of minor adjustments until I was happy with the placement. It was also during this whole time that I realized how knowledgeable they are about all sorts of smart home systems - smart lights, cameras, security systems - chances are they have worked on any of the brands you are thinking of. All in all, super happy with their work. Lorena and Will are great people to work with, very knowledgeable, and will do above and beyond to make sure you are happy with their work. If you are thinking about getting any sort of smart home system or component installed, don't hesitate to give them a call.

AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

Alan is one of those guys that you meet that on first blush may seem like he's selling you a lot of…read moregear you don't need. I'm a former technology journalist and he had stuff I hadn't heard of. I ran his gear past people in the know who said "yeah, that's good." A sidenote: Sometimes Alan is slow to get back to you on phone or iMessage. He's booked solid. I don't like it any more than you do. But in the bay every single good professional is like this, because they are inundated with calls and need to do in-person evaluations to do a good job. I wish the world was easier too guys. Sorry. Alan did a giant (119") 1080p surround sound installation in my loft in Oakland late last year. It was costly, and Alan worked with me to bring down said cost with explanations behind every bit of rational and actual links to what he was getting. Alan also let me use gear I already had, which meant that the actual installation itself was quite confusing to look at at the end. I was furious, and not particularly nice to Alan afterward thinking he'd broken everything. No, what he'd actually done was an intricate, cost-effective amp/ethernet installation, built through the *ceiling*, leading to my aged receiver, to the speakers I had provided. In essence, if you know stuff about a/v, once you bring in someone's potentially bashed-up gear into the situation it effectively is a gamble to see what will work with what. Alan not only made it all work, including with a receiver that I would frankly describe as aged, he recommended the right places to save money to still have the effect I wanted - an awesome home theater. It came out looking and sounding amazing, and more importantly removable. He taught me in a non-condescending manner what he did and why he did it, and made a clear promise (and actually booked time to) fix any problems. There were no problems. Any anger I had was that I didn't understand how it worked and the only criticism I could give was Alan didn't leave a manual of his work. Alan is not cheap. Alan is also - and I use this term very rarely - an actual artist. He wants the thing to look and sound perfect. I just hired Alan to do a second job he has not started yet, and he talked me OUT of spending $3000+ on a new projector screen and $2000 on a new projector, telling me to keep my quite-adequate plasma screen, as it'd be just as good. I am sort of a gadget/network person and know what I'm talking about. If you want a cheap guy to do an okay job, don't hire Alan. Don't waste is time. He will charge what he charges for the gear at the price it comes out at (if not cheaper, and believe me I've checked). If you want someone to put down some cheap CAT cables and some HDMI cables he found on Monoprice and Amazon, give them a call. Alan is an actual professional who knows a lot. I take umbrage at anyone claiming Alan "focuses on dollars more than customer service." My own personal experience, even when I was not the most calm (calling him at 2:30am GMT from England, where I was at the time of installation), is that he cares more about customer service than most A/V people I've run into. And knows more than them too. Overall, what you get is the closest you can to professional at a consumer price. It's not cheap. It never will be if you want something that'll last, sound good and look good. If you want constant download speeds/constant signal throughout your home, Alan is going to find *what will do it.* To S.B.: I do not know specifically what equipment you were left with by Alan, however I have spoken to him about the networking gear he uses, which (I used to sell WIFI/WAN/LAN gear commercially) is Unifi/Ubiquiti gear. This prices much the same as a Netgear Nighthawk/high-end ASUS router, and gives superior service all around. Alan is not just a guy who knows things about audio/visual, he is actually very smart and knows about networking gear too. I do not believe you were sold a $1000 router. I imagine you were sold a $1000 setup which would cover your entire house. The WIFI never really working properly? Not really sure. And if it's 5x the price of a Mac airport - your comparison point - I'm gonna go ahead and say your knowledge on networking product is deficient. That's an $84.99 or $184.99 router, and if you're using that as a comparison point you're not buying a Netgear Nighthawk, Asus AC87U or Unifi AP AC - all of which are on the upper end of the routing scale and are the only routers a real professional would use. If your new guy used these as your comparison points. If you want your signal and your download speeds to be consistent and the signal to be constant across the house, you need good gear. This is not cheap gear and Alan is not a "cheap" provider who "just gets things done." I've got no fiscal benefit in having him around. I choose to spend tens of thousands of dollars with the man because he's just that damn good.

You may note that Alan hasn't had a review on here for many years. That's because his business has…read moregone down hill fast and things are not good. We've had multiple AV professionals in our house over the years and we've also had Alan. There is a major difference between the two. Cutting corners, sloppy work, and long delays are the norm. Not to mention he will put a lien on your house and threaten you with legal action if things don't work out. Trust me. Avoid. At. All. Costs.

Steve is a top notch electrician. He arrives on time, takes time to answer questions and explain…read morethings, and does excellent work.

Steve Johnson (and his son) did some electrical work for us and I couldn't be more satisfied. We…read morefound Steve to be responsive, responsible, knowledgable, extremely competent, and very kind. I can't recommend Steve more highly and we're completely satisfied with all the work he did. Steve even came out in the rain so that we wouldn't have to reschedule the work. It was an absolute pleasure to work with him.

Recently, we upgraded our home security system, through Covalt Communications. I used Yelp to refer…read moreRyan Covalt. During my research all the large security companies just wanted to me to use their equipment and put you on their monitoring plan. Since I have a good monitoring company and a completely hard wired system, new cameras, and a doorbell answering system is what I wanted. Ryan came out and gave me a clear price on the work and equipment that needed to be installed. He explained all of the equipment functions and capabilities leaving no questions to what to be done. Due to the number of cameras and system hardware it did take the whole day. Professional, knowledgeable, precise, and pleasantness are attributes that Covalt provides. Ryan recently came by to adjust my system due to a change in my wifi modem. Highly recommend.

Ryan came over this evening as planned to adjust all my security cameras, move a few, and install…read moremy Ring Pro 2 doorbell. Ryan brought everything he needed along with a new transformer to make sure the Ring camera was properly powered since I opted for the model that ties into the doorbell wiring. Ryan was patient and made sure everything was adjusted to my liking. When it came to the Ring installation he used a level to make sure everything was straight. Ryan is friendly, fast and efficient. He really knows his stuff and provides some of the best customer service and communication compared to many others I had done business with. After the job was done, Ryan cleaned up everything. Ryan arrived around 7pm to accommodate my schedule and didn't leave til 10! Ryan is one of the best guys and workers I have met in this business as I run an IT company and deal with many low voltage vendors, I highly recommend him and will be using him again to upgrade some of my cameras. 5 Stars for Ryan ad Covalt Communications!