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    New Balance Factory Store

    4.0 (42 reviews)
    Closed 10:00 am - 9:00 pm

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    1906R ordered from a different store by the staff.
    Erick A.

    Came here yesterday looking for some gifts since they always have deals. I ended up seeing a pair I loved! They didn't have my size in store but an employee went above and beyond checking for them at other stores. He said a store near by had 2 pairs, he gave me out a sheet to fill out so I can get them shipped to me. The shoes shipped out same day from the Torrence location and I now have them in hand. Thank you so much!

    My perfect shoes Melissa recommended

    First of all, Melissa is probably the hardest worker I have ever met! If you ever go to this new balance please ask for her or Jorge! They are absolutely amazing. I went in looking for wide shoes since Nike is all I wear I needed help finding my perfect fit. Melissa approached me and was so friendly and kind. I told her my needs and she recommended the most perfect shoes. A 608 extra wide!!!! I had never experienced this kind of comfort before and I fell in love with these shoes and this brand. I went in with my mother and she only speaks Spanish and Melissa was able to help her get a pair of shoes as well! It was such a wonderful experience, my mom keeps asking when we will go back for more shoes lol and I told her soon

    574 new balance
    Nancy S.

    Had a pleasant experience at this store. The staff were amazing. They went above and beyond to meet my expectations. Especially, associate, Almaveli. A bonus was the cleanliness and organized shelves. I didn't know what to expect but glad I went inside and came back with a pair of 574 which were on sale. In addition they 30% additional to sales price. I paid $61 and change with tips. That's a steal! Would recommend if you got the same staff I had today! My first pair and not my last.

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    5 months ago

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    2 years ago

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    10 months ago

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    1 year ago

    Came here to buy the Wife some shoes. The staff was very friendly and helpful. I would definitely shop here again.

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    5 months ago

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    2 years ago

    The staff at this location goes abound and beyond! Small location and sometimes inventory is hit or miss but definitely always stop by.

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    Page 1 of 2

    Ask the Community - New Balance Factory Store

    What is the phone number for Nb factory store?

    bout trial and refinement.

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    Review Highlights - New Balance Factory Store

    Adolfo and Natalie were able to point us to the right shoes for our needs at a great price.

    Mentioned in 4 reviews

    Read more highlights

    Columbia Factory Store

    Columbia Factory Store

    3.5(70 reviews)
    0.1 mi
    $$

    Shout out to the best Sale Associate RICHIE at the Columbia Factory Store Citadel Outlet! Thank…read moreyou for being so Attentive, Kind and Helpful! You truly went above and beyond! Words cannot describe how you made my shopping a breeze. You deserve nothing but the best! We need more genuine people like you in this world! You are an asset to this store. 5 star customer service.

    One of the worst customer service experience I ever had at this location. I was trying to buy some…read morewater repellent shoes for my wife and politely ask for a price check if these shoes were eligible for $20 promotion that I received through their company emailed. This rude female associate with braces just rung it up and when I asked if there was a discount, she just said just wanted me to proceed with payment. Upon looking at the receipt, there was no discount and i asked her did I get a discount with this purchase. She told me that she was not aware of this promotion and that I "demanded" a discount from her. I immediately asked for a refund and she processed it with a smug smile on her face. I told her that I never raised my voice to her and I never demanded a discount. She had no respect for the company and when I told her that I plan to for a formal complaint, she said "go ahead, they (Columbia) will never do anything". So she is basically an incompetent peeson. When I asked for her name, she will never give it. She did not wear her name tag on purpose so she cannot be identified. In terms of corporate, she violates dress code, does not know here promos, has a listening problem, and disrespectful especially when she called me old. I am old but this shows me who she truly is that you would blatantly discriminate old people. Her coworkers Giselle and Alex's had to be on her side and i get it, but a great piece of advice, this person is not worth supporting. She will only drag you down.

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    Columbia Factory Store
    Columbia Factory Store - Great customer service great selection

    Great customer service great selection

    Columbia Factory Store

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    Sky Sportswear Screen Printing & Embroidery - Originalhoodmade.com

    Sky Sportswear Screen Printing & Embroidery

    4.7(84 reviews)
    6.6 miDowntown
    $

    Robert @ Sky Sportswear is the man! Extremely helpful,…read moreknowledgeable and made my custom hat order a breeze. Sky Sportswear did the job for 1/2 the price and twice as fast as our local West La embroidery shop. Even shipped the order next day once completed! The entire experience went smoothly, with Robert emailing me samples prior to the production run. Will definitely do business with them in the future!

    Hello, My name is…read moreEddie Hernandez Jr., and I stopped by your location today from Pico Rivera hoping to get guidance on bringing a design idea to life. I want to be honest about my experience--not out of anger, but out of frustration and a desire to be understood. I came in explaining that I'm new to this process. I don't have technical knowledge, I don't know formats, and I'm still learning. What I do have is an idea and the drive to turn it into something real. When I was turned away because I didn't have my design in the correct format, it felt discouraging--especially after I had already explained that I'm starting from scratch and was looking for help, not just a service. I'm not expecting everything to be done for me, but I was hoping for some level of guidance or direction--something that could help someone like me take the next step forward instead of feeling shut out. This isn't just about today--it's something I've experienced often: being judged or overlooked before I even get the chance to grow or learn. I'm working hard to break that cycle. If your business offers any type of beginner guidance, design assistance, or even a direction I could take to come back better prepared, I would genuinely appreciate it. Thank you for your time, and I hope there's an opportunity to approach this again in a better way. Sincerely, Eddie Hernandez Jr.

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    Sky Sportswear Screen Printing & Embroidery
    Sky Sportswear Screen Printing & Embroidery
    Sky Sportswear Screen Printing & Embroidery

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    New Balance Factory Store - sportswear - Updated May 2026

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