Took my Audi A4 Quattro to Network Alignment on recommendation from Discount Tire. Front tires were wearing unevenly. I left the car for a couple hours and received a call that it was ready to pick up. To my surprise they told me there was no charge because their inspection revealed the car was aligned to spec. As another reviewer noted, they could have easily charged me for alignment and I would have been none the wiser. It's great to find an ethical and efficient auto repair business. I'll recommend Network Alignment to all my friends. read more

Pros: - Staff is friendly - Shop is easy to get to Cons: - Poor communication - Ex: Staff asked what I needed, I requested an alignment, staff pulls truck in, does something, comes back asks for my money and says have a great day. Not one mention of the work performed, how the front end suspension looked, nothing. Just took my money and said have a nice day. - Extremely long wait times. I showed up this morning at 8:00 on the dot. My truck wasn't pulled back into the bay until 10:15, I didn't leave the shop till 11. Bottom line I would not recommend this shop to anyone. There's alot more to running a successful business than just being nice. The communication was poor, and the wait time was very excessively long (even though I had called the day prior to verify I could show up early have be in/out quickly). read more

THE BEST! Great work and people! They fixed my car that had a problem no others could fix and they warranty it for 6 months. Just go here you will be happy you did! read more

I didn't have an appointment but they worked me in. I've been coming here for years. Discount Tire recommends. They are so honest. I took my Honda in for an alignment . They do a free check but in my case I needed one. They did the alignment and it was very reasonable and carries a 6 month warranty. They encourage you to return before the warranty expires and they will check it out and redo it if it needs it. read more

Honest shop! I went over a rolling curb kinda fast - like 15 mph, because I wasn't looking, and thought it was one of those long sloped numbers. I thought for sure this messed up my alignment. It felt like my car was pulling the tiniest bit to the right. So I took my car in to have it checked, and told them that if it was out of whack a little, that they could go ahead and do the job. They checked the alignment, telling me the alignment was perfect, and it was probably the tires (I think maybe it was all in my head). Regardless, I highly recommend any vehicle repair service that is this honest. I'm really blown away, and will be taking my vehicles here in the future. read more

Took a 2010 Jeep Wrangler in to Sun Devil Auto for an oil change and when they checked it they advised that my steering lineage was loose and needed replacing. It was going to cost about $1500.00. The unit had been inspected and passed about six months previous so took it into Network Alignment. Adam had the guys check it out and advised that everything was nice and tight and he couldn't sell me anything. I went to pick it up and he wouldn't let me even pay for the inspection. These guys are great and honest. Recommend highly. read more

The front tires on my Audi A5 were wearing out on the inside much faster than the outsides. So I brought it here to Network to have the alignment looked at. When I went to retrieve the car they said "no charge" because the alignment was already good. Apparently the European vehicles have their tires cambered in a little for better traction control. They could've just as easily told me that they made an adjustment and charged me their usual fee. You have to appreciate mechanics with great attitude and gratitude. Highly recommended for their knowledge and integrity! read more

This place is the be and Honest!!!! I was referred to Network Alignment by Discount Tire, because of uneven wear on my tires and I have to say...they were awesome!!! I made an appointment, dropped off my car and came back 30 minutes later and they said my alignment was fine. I just needed to replace the worn tire and have my tires rotated on a regular basis. They totally could have taken advantage of the situation and charged me an unnecessary alignment, but they didn't. When I asked them what I owed them, they said "nothing". I couldn't believe it. In a world of unethical people and companies, Network Alignment is the exception. Thank you for your honesty and good service. I sincerely wish your employees and company the upmost of success. Keep up the good job. read more

I brought my car in for installation of an aftermarket coilover kit. Adam, the manager, was friendly and informative, clearly explaining to me the work that needed to be performed and the approximate time involved. I was able to watch some of the work being done and I can attest to the fact that they are very careful. After a couple of days driving the car around the setup needed to be adjusted to raise the car. They spent several hours making the necessary adjustments, at no additional charge, and I could not be more pleased. This is a very fair and honest shop. I recommend them highly. read more

I'm not one to write reviews and prefer to speak with the person in charge. But Scott and his team at the cave creak network alignment are among the best at what they do. Scott's no bull approach may set some off but the guy is as honest as they come. I recommend anyone who needs brake or suspension work come visit. Job well done guys!!! read more

I have been going to this place for few years now for brakes and alignment issues on my car. What keeps bringing me back is the honesty and expertise the folks work there. I thought I had an alignment issue so I took the vehicle in and Adam, who worked on my car, took a thorough look and determine the alignment is fine but maybe the issue was the front tires after I describe what I had experienced this past weekend. He rotated the two front tires for me when they are quite busy and the whole job was at no charge. Now my vehicle definitely drove better than last week. I found this type of honesty doesn't exist in many places now and I will for sure recommended anyone I know to Network Alignment when they have brakes and alignment issues. Harold read more

I highly recommend using Network Alignment. Adam was SO helpful, trustworthy and honest about what I did and didn't need done to my car. I will definitely go back in the future! read more

Took my car in for a second opinion on a brake inspection, and was taken care of by Adam. These guys tell it how it is and don't try to upsell you on anything. Honest, hardworking, down to earth team here at Network Alignment & Brakes. read more

Professional, courteous and honest! Not often anyone can say that about auto repair shops of any kind. I called five different shops for wheel alignment, this being the last of 5. I waited and watched as they worked, answered phones and interacted with each customer ahead of me. Outstanding!! read more

Network Alignment & Brakes - Auto Repair Near Me - Phoenix, Arizona

Soo I took my MERCEDES today after having some suspension Parts replaced. I came back a hour later to be told that there was no charge. Normally when that's said it's cause parts are damaged Southey can't do the work. Instead they said my alignment was perfect and didn't need done. They could have charged me like any other shop would BUT THEY ARE HONEST... something that is rare to find in the auto industry. Just one of many reasons I've been going her for years. read more

These guys did a kind deed by aligning a vehicle with some frame damage to get me rolling, and then were AMAZING enough to retune the alignment after certain repairs. Can't thank them enough. Good people. Good company. Good work. read more

Finally, a place with honest and hard working staff that doesn't just want to steal your money! I'm very thankful to have found a place I can trust and recommend to my friends. The manager Scott was awesome! read more

I don't know where to begin..... I came to Network Alignment and Brakes right before a trip to California. I am on a very very slim budget and was nervous about the trip to begin with. It turned out my day got worse when I realized my tire warranty wasn't covered by Discount Tires after an alignment issue ( go figure ). I had come here to make sure everything was at least OK before risking it. Network Alignment hooked me up. I wasn't sure if it had been 6 months or not on my last Alignment. Scott had the kindest heart and decided to send me on my way, on him. I am speechless and wanted to at least come here to express my gratitude. Thank you guys..... a modern day life saver! read more

Brought my vehicle in here after getting new tires installed for an alignment. They checked it out, said everything looked good so I didn't need to get an alignment. They charged me $0. Honest business, they deserve a chance for your business! read more

This place is hands down the best! Scott and ALL the crew HANDLE business, straight to the point, respectably most importantly. No beating around the bush I want to curse so bad with joy, but my post might not get posted. If you're in the Phoenix area especially if you're about that static life or you have a low vehicle, coil overs or the truck that needs a ladder to get inwhatever the case, They take care of you! Unarguably no other choice when in the Phoenix area! read more

Network Alignment & Brakes - Auto Repair Near Me - Phoenix, Arizona

This business is recommended by Discount Tire locations. Good pricing and fast service. They did such a good job on my alignment I was wondering if I had the right vehicle. read more

Took my car to Discount Tire to get new tires. After the installation, the tech told me about my wheel lock stud being broken on the rear left side, so he gave me a piece paper with Network Alignment & Brakes name and phone number on it telling me to call them and they'll fix the wheel lock for free. I called yesterday afternoon asking how long will it take to fix the issue, the guy on the phone said with appointment, about 45 minutes. So I set-up the appointment for this morning and I arrived few minutes early, and I was greeted right away. The whole process took less than 20 minutes. What an awesome job they did. read more

Stand up guys. Scott took care of me and didn't pressure me into any repairs. He was kind enough to quote the needed repairs and offered to just do the bare minimum (safely of course) to get me back on the road. I'll be referring friends to this shop so long as they are in business. read more

Can't say enough good about this place! Excellent neighborhood auto repair with reasonable pricing and friendly service. I had a tricky repair situation recently, and I was amazed at how they went above and beyond what was reasonably expected. They've won me over and I'm happy to see that honest, hard working auto repair places like this are still around. read more

Having a hubby that knows cars I am not usually tricked when I go to get work done on it even though they try so hard. The guys at Network Alignment were not like this. Really honest people. Assessed my current alignment and told me it's not horrible but not factory specs. I knew it was causing my tires to wear faster so I went ahead with the alignment. I will faithfully take my car here because of their honesty and fair prices. read more

Scott did not perform the alignment I went in for. He called explained there were some other issues that needed to be taken care of. Performing the alignment before the worn parts were replaced would not make any sense. He also stated it was not a safety issue so it was not a dire issue to have the repairs done today. He was professional and ethical read more

We had just purchased new front tires for our vehicle from Discount Tire in Anthem. Even though the location was a bit far, they recommended that we go to Network Alignment & Brakes as they are the best in the valley. Very glad we did. When they took a look at it they told me it didn't need an an alignment and I was good to go... no charge. Honest, personable, and great customer service. I will certainly be taking all my cars there from now on. read more

Brought my 13' Nismo in to make sure the alignment was good. Nismo is on air lift performance v2 suspension (bags). Adam who was in the front helped me out. He asked all the right questions. I consider myself to be more knowledgeable with cars than the average person. Long story short alignment was good, they were quick on a Saturday at noon & it was priced well. I will most likely take my car back here for another alignment or suspension work. read more

My vehicle had started pulling to the right, and if you took your hands off of the steering wheel, it would head for the curb. I took it to Network Alignment & Brakes to see what was going on. The tech came into the waiting room and told me he had found a problem. He showed me that two of the four bolts holding the upper left ball joint in place were missing, and the remaining two were very loose. A few months prior I had the ball joint replaced at another auto repair shop, and apparently the bolts that came with it were junk. The tech replaced the missing bolts and tightened everything. I was only charged for the alignment that I needed after the repair even though I asked about not being charged for the repair. That is real customer service. They will get all of my future alignment needs. read more

Generally, what you need to know is that these guys are honest and know what they are doing. If you go in for an alignment check, they will gladly come to you and tell you that you don't need your alignment done. You also need to know that the people you speak to are mechanics, not salespeople. If there is any downside here, it's that mechanics aren't awesome at PR, so you tend to get abrupt, blunt responses, but working with them long enough, I know that they mean the best by it. To be more specific about my experiences... In September of 2013, I had a strange sound that I knew was coming from my wheels or tires, so I went to Discount Tire, got new tires, and asked them what the problem was. They suggested it might be alignment, and recommended Network Alignment. When I got to Network Alignment and described the sounds and symptoms, they pretty bluntly said, "That can't be your alignment, but we'll check anyway." It wasn't polite, but it was correct, and in the end, they knew to look into the problem even though I was wrong about the cause. Being brake, alignment, etc experts, they diagnosed my car with bad bearings by driving it around the block and then confirmed it. They quoted me a price ($750 ish for both front bearings on an '09 Chevy Aveo), including the $150 a piece OEM bearings. I went home to think about it, did some research on them, and did some price checking. I found some bearings for about half the price, and called to ask if we could use non-OEM bearings since I had seen reviews saying they might be okay with this. The manager I spoke to explained to me that usually they would be okay with using after-market parts, but with something critical like a wheel bearing, they wouldn't feel comfortable giving me a cheaper part. Based on reviews saying they do after-market parts, and how he explained it to me, I decided to trust him and got the work done. After driving the car home, I noticed a quiet metal scraping sound, did some quick research, and decided that some calipers were probably not quite in the right place, which is apparently common with wheel bearing replacement. I made an appointment, they looked at it, agreed with me, fixed it right away, and everything was good. Now we go to the present, November of 2014. It's just under 14 months after that work is done, and I have a strange sound again. It took me a while to realize it was the same sound, so really the sound started probably closer to August or earlier. After deciding it was worth having them look at it, I called them and made an appointment. They said they would need the receipt from the previous work, but I didn't have it. I went in, they diagnosed it as the same wheel bearing problem, and the person I spoke with worked with me so we could find my receipt in their system. They were able to look it up with the date and my name, but it is definitely better to have the receipt or at least the invoice number. I came in the next day, they did the work, replaced the part, and didn't charge me for it. They did tell me, up-front, that I was definitely outside my warranty. The work had a 90 day warranty, and the part had a 12 month warranty. Both people I spoke with explained that I'm out of warranty, but that "Fixing this is the right thing to do because this part should definitely last longer than a year." I don't have any new paperwork, and I know that I'm out of warranty completely now, but I'm not too worried about it. Yes, the OEM part they chose to trust over an after-market part wasn't as reliable as they thought it should be, but the logic was sound, and ALL manufacturing processes have a margin of error. I don't blame Network Alignment for that, and I will definitely go back if I need anything else they offer. read more

Very good service! I noticed my wheel alignment was off. They were able to fix it quickly and at a very reasonable price. Friendly staff too! read more

They are not honest and do not how to quote a price, or respect it. We were told a price for the alignment, we told them exactly what we wanted and need it, they gave us a price and when it was time to pay they more than double it, their response was that it was more work than they expected, which is weird because if you do Alignments you should know how much work involves, specially when all information was given upfront. read more

These guys are amazing. The dealership tried telling me I desperately needed an alignment and wanted a ridiculous amount of money. Brought it to these guys based on reviews I read online. They put it up checked it out and found out my alignment was perfect. I would highly recommend this place. read more

My daughter took my car today because I thought I was needing brakes. I figured it would cost at least $300. They did an inspection and guess what? There was NO CHARGE. They said my brakes were fine and I did not need to replace or repair them They did tighten something up but still no charge. With this kind of honesty I will be back for all of my work, my daughters work, and I will tell everyone I know. I'm still in shock they were this honest. read more

Scott at Network alignment is great. Took my lifted 2006 Dodge there to get the alignment re-done. He improved the alignment, but was not able to get it perfect, so he did not charge me. I appreciate his honesty and will go there again in the future. Thanks Scott. read more

They did a good job. They seem honest and treat customers consistently. Car seems to drive straighter.

Perfect alignment - first time. Dealer tried twice before them and couldn't get my Toyota Sequoia alignment right. I'll be bringing all my cars here from now on. read more

Referred to by Discount Tire for alignment service after new set of tires. Very courteous and honest.

I came in with an appointment and got checked in really fast. The service was amazing I told them my car had front end clunking and they figured out what was making the clunk and did an alignment. The mechanic tightened my loose sway bar and did the alignment all in an hour and no more clunk . Thank you Network alignment definitely coming back for my alignment needs. Feels good that there are still places like this that don't charge for the littlest things read more

These guys are quick and responsible. They do great work at a reasonable rate and have pride in what they do. I had my front end alignment done and was very happy with the service. You can't go wrong with this outfit!!! read more